UPDATE 2015-12-21: Corporate headquarters was great - they assured me they received my complaint last week & took action within a week. Today, they have let me know it was addressed & dealt with. Thank you.

I am told the store is now under *new management* so it is hopeful things have changed for the better.
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SUMMARY: 1) (Former) manager would INSIST they were just 'BEING A... more

This is a great location that's found inside a Chapter's so you can grab a coffee while you peruse books. However, I think because of this it can get really busy, especially on the weekends.

During the rush, you've got long line-ups but the staff does well to speed things along. Also, the place isn't the cleanest during peak times. They've got a good amount of seating but are seriously limited... more

The starbucks inside Chapters is like any other. The good thing about this one is that is has a pretty good area full of chairs, tables & even some arm chairs. I hate it though when people hog tables & park themselves in a cafe for the free wifi. Go home or go to the library!