I had a brand new limited edition citizen watch for resizing. The guy cut off too much on one side and I didn't realize it until I came home. They treated my $800 watch like garbage and I had to pay $80 to get a new wristband. DO NOT GO TO THIS SHOP!

What a joke! Came in to inquire about replacing a watch battery and the guy was condescending and rude. $14 to change. I would rather spend the $1 extra and go to Sears. Way better customer service at Sears.

This is a Canadian owned company? I would have rather supported them instead of a large retailer but it is always the service that makes a difference.

An OK place for designer-label watches, but not for a connoisseur; granted, they probably don't market that anyways, i.e. DT.

They've got the usual suspects, with Tissot being their best line, since the Armani is there just for the name lol.

friendly service, good corner location. Still got swatches.

Time for a treat! I was looking for a rose gold watch for myself. Only a few stores had these options, but Timeco at Metrotown was one of the only carriers of Marc by Marc Jacobs watches.

When I initially entered, no one seemed to notice or they didn't approve me, which I appreciate when I'm just browsing. Fortunately when I looked up for some help, someone was there to assist. I tried on the... more

Lots of selections... but staff is very rude... not very helpful... i was at the store today... and i asked to have them re-size my watch... first thing the sales person said was... did you buy the watch here? i said no... i bought the watch band at your Richmond location... then he said... do you have a receipt?... i was looking all over for it... and finally found it... and he was hesitate to... more

I stopped in here today to have a watch band resized. I was originally told to come back in 15 minutes but wasn't feeling well so asked to come back the next day...so they did it for me right away!

Super quick and for only $10!