My AC was acting up in the dead of summer and i knew i needed to get someone to come in to look at it. My initial concern was that i wouldn't be able to get someone for weeks since summer was their busiest months of the year. Luckily they were able to send someone out within only a couple of days...which was great. the not so great thing was that it took the person about 5 days to figure out... more

Heat pump experts

I have nothing negative to say about thermo cool. They replaced my heat pump with an Aqua Therm and it has been working great for about the last year.

Warning against thermocool

Beware as they will over-charge you and lie and if you catch them over-charging you they will become abusive and put up a big fight. Dealing with them was a nightmare. I hope that sharing my experience can save someone else the grief. I've notice that there are some positive reviews about this company. They do seem to know what they are doing -- but they seem to use this knowledge to rip off... more

A+++ service

We have had all four of our condos serviced by Thermocool and the techs were very efficient and knowledgable. We will definately use them always. We have fan coils and watersourced heat pump both of which they have performed excellent service on.

Good work

Got my heat pump going until I could get together enough money for a new one. Saved me from freezing this winter.

What a scam

This company is a joke, we have had nothing but problems with Thermal Cool. Very bad customer service.

Good service

I had thermo cool out to repair my heat pump. They did a good job and got my heating working right away. I also replaced another heat pump with them 1 year prior. They have a better warranty when I was comparing companies.

5 start service

I had about 3 other companies come out to inspect my water source heat pump unit and none of them could resolve the issue. I spoke with management at my building and they referred me to Thermo Cool Mechanical.

The office staff at Thermo Cool Mechanical was... more

Good with heat pumps

I own 3 condos in downtown Toronto. Thermo Cool services them on a regular basis. I have had no breakdowns since. Reliable service.