I leased a Jetta at the Bathurst and Steeles Dealership. I can truly say that I had an outstanding customer experience starting with Sales Manger (Sean Sahakian), Sales Agent (Farsad Rahbari) and Service Manger (Peter Delgrosso). What a team!!! They are professional, effective, knowledgeable and attentive. Bravo to all of them! I will recommend them to anyone I know. Thank you!
William Wu was amazing. Took his time with us, addressed our concerns. Made us feel like we were the only people present in the whole office
I bought a pre-owned Volkswagen from Jeffery Tung at Volkswagen Villa, and the sale went without a hitch. Jeffery was honest, respectful, not aggressive, and fair, in my opinion. Of course, I did my due diligence and researched the car's background with a vehicle history report, whether it was one owner, off lease, previous accidents, which I think any consumer should do. I don't know about other sales people at Villa Vokswagen, but I can certainly endorse Jeffery Tung and his associate Ben (sorry, can't recall his last name).
Went to VW Villa for an oil change a few weeks ago. I'm not sure why I'm still going to a dealership to get my oil changed-- they charge more than anyone else for... I don't even know what I would consider them to be superior for in the world of oil changes.
I get a call later that day telling me that because my handbrake was loose, my rear calipers were shot and had to be replaced-- close to...
more
This was my 2nd purchase from Volkswagen Villa. i made the decision to go return there to purchase my vehicle due to the level of ease, the positive environment, the sales manager Sean Sahakian as well as the information and time i am given when making my purchase. I feel comfortable and almost amongst friends. i also referred my brother to Sean who treated him with the extreme level of care... more
Went for an oil change and they didnt call me to pick it up and closed for the day. Luckily i had a spare key and was able to drive off with the car. Then they thought my car was still on the lot for 2to3the months but still no one called me to come pick it.it wasnt until a loan officer called since they ran a lien check on the car......staff are unprofessional which only means the mechanics... more
Out of convenience, I've been servicing my vws at Villa for the last 11 years. No more.
There was a time when the service staff, including the manager, knew me by name and appreciated my business. Pricing was fair and service was prompt and well done.
As an example:
I buy my own oil for oil changes, I dont like the product that the dealership uses. 5 years ago, their labour and an oil filter...
more
i have never been spoken to so rudely as by their sales manger, he was repeatedly abusuve - all i wanted was for him to fix a dent in my car that i noticed when i picked it up - although their general manager was v helpful when i complained. there are lots of vw dealers. i would buy a car from vw villa if they were the last vw dealer in toronto
...
more
I have had all of the service in about the last 5 years for my 2006 Vokswagen Jetts to Volkswagen Villa. The customer service hasn't been anything special, but it was the most convenient to our home.
This past winter the hood became very corroded....
more
Volkswagen Villa offers these services: dealer, automobile, volkswagen, car dealer, new cars, new cars dealer.
Volkswagen Villa offers these services: dealer, automobile, volkswagen.
A Thornhill, ON Volkswagen dealer making shopping for a new or used Volkswagen car easy. Search our car listings, send a price quote request, see our prices, view our Internet specials, review our community events, and locate us with interactive directions