this is a very good looking hotel. I was very happy to have gone there. Inside the customer service was great. The hotel have great gift shops. I was thinking about getting a large stuffed animal (lion). Right outdoor is the Lake Louise. It was snowing that day which made it more special.

I first came to the Chateau Lake Louise as a young lad in awe of this place. Lake Louise with the mountains on each side and the Emerald lake really is one of the most amazing places in this country. Truly you cannot experience scenic Canadian rockies in a better place. It's freaking breath taking!

Check in was very cordial and professional. They really train their front desk associates well... more

Luxurious with a spectacular view!

The Fairmont Chateau Lake Louise is a Fairmont Hotel right on the eastern shore of Lake Louise. It's been around since 1911 with some wings that were rebuilt. The hotel's wooden Rattenbury Wing burned down in 1924, and was replaced by the current Barrot Wing one year later. The Painter Wing, built in 1913, is the oldest portion of the hotel still standing.... more

This review only concerns the afternoon tea--we didn't stay here. My wife has worked at five star hotels and has always wanted to come here for the afternoon tea. The place met her high expectations, and mine too. I don't think you could have a more spectacular setting. The dining room looks out over the lake, with mountains and Victoria Glacier in the distance. The tea was pricey, but you have... more

First off, I had my camera bag stolen after allowing the Bellmen to take my luggage up to my room. So under no circumstances should you leave anything valuable with them.
For what it costs to stay here, I expected 5 stars all the way, but it was pretty terrible.

There was a horrible noise through the night and morning that sounded like someone trying to drag an 800 pound metal safe across a... more

My wife and I spent the first 4 days of our honeymoon at this lovely hotel. From the moment we arrived and were greeted by the staff out front in knickerbockers, who cordially congratulated us on the wedding, the service provided only amazed.

We enjoyed the newly remodeled Belvedere Suite with a lake-view, and it did not disappoint. Complementary services abounded (I've never been offered so... more

the view

the only place to see the lake louise view and access the hiking trails

Anniversary Getaway.

A wonderful experience for our anniversary! We enjoyed every minute.

Historical --proving once again location location location

We order the quite expensive mini suite room that delivered on its promise with an excellent view of the lake--although only on the second floor

This is all about Lake Louise

Attentive doting helpful enthusiastic college-age staff

There has to be mustiness after 100 years

Booms comfortable but aged

New bathrooms nicely... more

Beautiful hotel and property. The parking lot attendant was quite rude though. Lots to do and see in the surrounding areas of Lake Louise, Banff. You absolutely must see the Colombia ice fields. Awesome!!

Rocky Mountain experience

Great hotel, but a bit too warm in room. Could not sleep well.

unbelievable experience

The hotel setting, staff and experience was a memory we will never forget.

Beautiful stay

My wife and I had a wonderful time. The rooms are small, but the view is spectacular. Be sure to go out and see the lake early in the morning when it is perfectly still and reflective of the beautiful surrounding mountains.

If you decide to stay here, please remind yourself frequently that what you are paying for is the location. This is the ONLY hotel on the lake. It has a monopoly and all prices reflect it.

I booked this trip last minute so I couldn't find availability at any other nearby hotels/lodges/cabins and went with this. Not sorry we stayed there but I caution anyone going to adjust your expectations,... more

An hotel with history

Good place to learn history with great view of lake and snow mountain

June 19, 2014
Agent Kane was exceptional! Made the exchange of a mechanically unsafe vehicle received from Hertz/ Calgary Airport a breeze. Kane's demeanor and service is the best I have ever received from a Hertz agent.. He is one customer service focused agent. Kane, thank you so much!

What a beautiful lakefront hotel! I can not give the fairest review as honestly, I did not stay the night here. However, I did spend a few hours enjoying the views from the lobby, restaurant lounge, and lawn. This is a breathtaking stop for a nice stroll or hanging out on the dock to fall into a nice day dream or getting carried away in a good read with a spectacular surrounding. The panorama... more

Excellent hotel

Nothing else to say but just a perfect hotel. Hotel staff were so helpful & courteous. Wished we could stay for weeks.

Do Not Miss

In a ten-day excursion from Banff to Jasper, we had to at least "see" the Chateau at Lake Louise. This is not our usual travel style, but we were transfixed, walking in. Asked about lunch and were most graciously escorted to the Lakeview Lounge. Because we were there in mid-May, their traffic was reportedly light. We had a prime seat... more

A must stay place in Lake Louise

Having stayed at this iconic and beautiful hotel last year, at a time when the thaw on the lake was happening, yet we experienced snow falling overnight and the next morning. Great walks around the lake itself and breathtaking photography abounds in the area. Fantastic hotel and yes, while expensive its worth doing. Great variety of restaurants from reasonably priced... more

A most beautiful and elegant hotel

We stopped at the Chateau Lake Louise for breakfast and had such a delightful visit. The food was fantastic, especially the eggs Benedict and the Bison Sausage! The shops are wonderful and the views of Lake Louise and Victoria Glacier are pure heaven. The hotel lobby is a grand place to sit and people watch. The staff is incredible.

Relaxed and serene

Great place to go for a walk alongside a beautiful and quiet lake beside the Rocky Mountains! Regret not going inside the Chateau for a tea, there's always next time!

I stayed here this past weekend after wanting to stay at this hotel for years! The location could not be better as far as scenery- lake/mountain views. We found the service to be amazing everywhere we went in the hotel. The breakfast buffet is definitely worthwhile, and the 24 hr deli has tons of great selections including gluten-free options.
I would definitely recommend for a nice weekend... more

Good hotel

I had read great reviews about this hotel and mostly it stayed true to what I had heard. The staff in the restaurants and bar were absolutely amazing. They were extremely customer focused.Bad points of the hotel were that when you pay more than $250 per night you should have access to wifi, free parking and a blow dry in your room! My uncle stayed in the gold floors and he had free wifi but not... more

Review

Unbelievable! Gorgeous place with spectacular views. Service was amazing and dining spectacular.
Slightly overpriced for services but that's expected in a place like this.

Road trip with a friend

Great nights stay with helpful staff Wonderful location

Coffee stop

We visited this iconic hotel for coffee and a snack. It looks lovely. We did a sleigh ride which was cute but chilly.
Would certainly try to stay a couple of nights if we are ever back in Lake Louise.

Beautiful Getaway

You can't ask for a more beautiful setting! The hotel has plenty to do and lots of dining options to choose from, which is great because it is quite far from the tiny town centre and very far from any kind of a metro centre. It is especially interesting to visit during one of the many winter festivals to enjoy... more

Hard to beat such an iconic Hotel

We stayed there first in 1974 - the first winter opening for years. Since then we have returned many times. The price is not for the budget minded but even a one night stay is memorable. Walks around the lake even in winter are magical - in summer wear the bug repellent at all times especially in the shade. The... more

Love this place. Snuggled away in the mountains, overlookin a gorgeous glacier lake.. What more does one need to relax!
The hotel itself is gorgeous too..lots of places to eat inside. You can just hang out at the lounge, have a drunk while you stare at the lake! Mesmerized.

Should not occur

My daughter and myself spent about 24 hours at Chateau Louise-an elegant and lovely hotel, although very pricey. In the morning we were awoken by hallway noise that did not cease. We finally gave up, got up and when opening the door found no carpet in the hall, wallpaper being torn down and light fixtures being removed. Not quite expected for the price...no notice or warning given either.We do... more

Place to visit rather than stay

Good shops and nice restaurants. Fantastic view of course and wonderful walks. A bit too big and full of conferences for our liking.

breath taking

Staying at The Fairmont Chateau, for me, was one of those 'once-in-a-life-time' experiences. The view from the room alone was spectacular. The rooms were fantastic, large, spacious and a fantastic bathroom. We ate at the downstairs restaurant which was beautiful over looking the lake. Staff were very friendly too.

be lucky and get an upgrade

the Gold floor is amazing! Lake views, large rooms, very nice and helpful staff and a fantastic lodge for breakfasts and 5 o'clock snacks! The chateau is also catering more than ever to cross-country skiers.. so we felt very welcome! We will be back!

Great Location - Seems to Heavily Cater to U.S. Tourists

Very nice hotel. Friendly staff. What I noticed however, was nearly everyone staying at the hotel seemed to be from the U.S. Nothing wrong with that I suppose, but on recent trip my family and I stayed at a lodge tucked up in the mountain. At that location, I think we were the only Americans. You will like this hotel... more

Truly awe-inspiring

One downside of living next to a national park in the US? Whenever we travel, our reaction is usually, "It's pretty, but it's not as nice as home." We never thought to utter that phrase while visiting Banff and the Chateau Lake Louise. Words can't describe the splendor of this property and the surrounding area. We visited for the first... more

Lake Louise hotel

This hotel specializes in catering to tourists - there are several venues in the hotel which should suit any taste

Beautiful location

The fairmont LL was our base of a ski-holiday in LL. We really enjoyed the Christmas activities organised by the hotel. All the extras provided (sweets and filled stockings, Santa bringing a gift for all kids, warm chocolate milk when you exited the ski-bus) by the hotel during this period made the stay extra special.
The hotel location is beautiful... more

Awesome

I had a awesome time there, room was perfect, wonderful views staff were great. Cant fault the Chateau.

scenery spectacular

stay in an old world hotel with lots of character, picture perfect right on the Lake. expensive to stay but worth it, amenities a bit old world too. Staff look after you very well. Trail around the lake a must do. Meals /restaurants o.k , nothing to rave about. Go for the scenery , stunning

Day Visit

We visited Lake Louise and spent the day in and around the chateau. The scenery all covered in snow and ice was first class and was a winter wonderland. We visited the shops in the chateau..a bit pricey and had lunch and dinner in the chateau. The food was nothing to write home about was was adequate and reasonably priced.... more

This hotel was quite nice. The actual spot was divine though and all the activities that you can book like snow shoeing and hiking and ice skating were fabulous. we stayed in the old part of the hotel and it was over heated and a little too hot (it was winter but the rooms were too hot) and it was a bit squashy too with our 2 kids in a double bed next to ours. The restaurants were overpriced I... more

Chateau Lake Louise is one of those places that gives a person a serious chance to recharge oneself and the memories that You make here, will inspire You for years after You leave this Paradise. Living a life as a performer in classical music and Hollywood soundstages for decades, I heartily suggest to those who are able to afford it, staying in the Belvedere suite, and using the many services... more

amazing

Didn't stay in the actual hotel, but there is so much to do around the hotel . We spent the day doing the trail around the lake, which is awesome! The views are amazing at all parts of the trail, lots of pictures to take. We also walked around the hotel, the restaurants, the shops etc. Had a great time.... more

I have only been to the Fairmont Chateau Lake Louise a few times for lunch and drinks and have not actually stayed at this Fairmont property. Each time we come to visit Lake Louise (whether in the summer time or winter), we have had very enjoyable meals at the Chateau Lake Louise and we are enamored with gorgeous views. Make sure to request a table by the large windows that have views of the... more

Amazing visit

We didn't stay here, but spent half the day just wandering around the lake in the deep snow just taking in the epic views and watching people playing a game of ice hockey on the frozen lake.

The three star rating is for the hotel itself, the location is gorgeous and deserves a full five stars.
The Chateau Lake Louise is an impressive building on a beautiful lake, surrounded by mountains. The view from our room was breath taking. The trails around the lake are well marked and easy walking for people of all ages. It's nice that everyone can have a chance to see the beautiful view.
We... more

Wow

Awesome place to visit or stay. During the winter they build and ice castle and offer sleigh rides. From the lake side of the Chateau you will find amazing views of the glacier. The decor and size of the place were grand. The Chateau is a short bus ride from the Lake Louise ski resort.

What a place

We only visited Lake Louise for the day, so we didn't stay at this fantastic hotel. However we had a look around and had lunch in one of their restaurants. Cannot fault anything, it was beautiful. My daughter and son-in-law ice skated on the lake and later we rode the horse sleigh ride (recommend taking a hot chocolate with you).... more

Skate on the Lake

After our Dogsled tour with KingMik tours we headed up the road to the chateau. We rented ice skates and skated on the lake that we had canoed on this past summer. The rental shop was awesome,and reasonable. It was so fun to skate on the lake complete with an castle sculpture made of ice

Ate in saloon

We waited an hour for table, as it was a busy time of year. Two round tables pushed together, so people at table couldn't talk. Ordered nachos to start. Got them after our meal. One main meal forgotten. The took back two other meals and started again. We were not charged for meals sent back or late meal. Think we... more

Teh fairview Dining Room and Wallisier Swiss Restaurant are a gourmet delight

We ate at the Fairview dining room and the Walliser Swiss Restaurant at the Chateau. We had Seafood which include lobseter tail, scallops, mussels, and trout on a wonderful pasta. The dish was light but tasty. We had excellent Kir Royale and Swiss beer. We had Salmon at the Fairview dining room. The salmon was great. The view from the... more

Wow

Frozen Lake, snow shoeing, skating, walking on the lake, lovely, stunnig views of the Lake Louise area. Heaven! What a place. A must see in winter and in the summer months.

Is there any place more beautiful in the world

Lake Louise is beautiful beyond belief. Stop, look, walk the trail around the rim. Stay at this lodge if you can. The hotel is special. The restaurants are first-rate.

Not Bad

the lake was beautiful.. the chateau was just that!! very expensive shops in general.. we ice skated on the lake and played some ice hockey, fun for an afternoon at most!

Fairmont Chateau Lake Louise is a big piece of heaven in my mind. Whenever I have friends or family visiting from outside of Alberta, the big glacier at Lake Louise is always a mandatory stop for me in any season.

For the first time last winter, I made an attempt to walk around the lake towards the teahouse and I was blown away by the beauty that was back there. The cliffs were peppered with... more

Love it

Stay here twice a year and can't fault it. It's pricey but you certainly get what you pay for. All staff are friendly, restaurants are excellent, decor is beautiful and the surroundings are awesome. We just had a basic Fairmont lake view room. The room was very clean and had all the amenities. Bathrooms are a little small but very... more

You will never find better

The Fairmont Chateau Lake Louise was faultless, the service was exceptional from check-in, to restaurant dining, to shopping, to in room dining and equipment hire.
I arrived early on the morning of my first day and so I was quite surprised to have my room ready for me to check in. The Check in staff and bell boys, were helpful... more

Will exceed your expectations

Fairmont will exceed your expectations. Service, location, interior design, gastronomy, all is top of luxury.
Lake Louise location have several paths for hiking, any time of the year, lake for kayaking / canoeing, and great activity.
The lobby has several locations for food and drinks, including the lobby bar. Often there are classical music artists performing.e
Fairmont loyalty program offers... more

Another Classic Fairmont Hotel

Although we didn't actually stay here I am a big fan of Fairmont hotels, the standard of service is excellent and they are all in spectacular locations.
This must be one of the best, looking out over Lake Louise it just looks as though it belongs there.
We were here in April and the lake was still frozen so we... more

Wonderful hotel

Another amazing Fairmont property with stunning views, amazing location, beautiful rooms, wonderful food and more and

Well Worth the Visit for the View

While in Canada, we drove to the Fairmont Chateau for a visit. We didn't stay at the hotel but wanted to take a tour of the property. The view of Lake Louise is amazing. We were there in January 2013 so everything was covered in snow. The lake was frozen so we were able to walk out onto it. There... more

Architecturally it cannot compare to Banff Springs and looks more like a modern building trying to look old than an old gem.

For lunch I had the chicken, apple, arugula, Brie sandwich with fig compote which was delicious. We had a very good and not too sweet pumpkin soup. The sweet potato fries may be best I've had. The Green Park drink my partner had was love at first sip.

Expensive but what... more

Small room fantastic view

We book here for our anniversary.
Originally we had a mountain view room on the 8th floor, very nice! Large with air conditioning, king size bed, large ensuite area
We decided to switch to a "Lake view" room, at a substantially higher price.
The room was much smaller, absolutely no air conditioning (over 25 degrees in the room)
You could... more

Million dollar service

What a privilege to stay here. The views of course are stunning. But the treatment hat you receive from every single staff member was unique. I felt like royalty. It was my birthday and we were thoroughly spoilt.
Bedrooms are well designed and being an older hotel they are smaller. Very comfortable bed.
This hotel has its own pet. Marcus... more

Lake Louise

You have to like Lake Louise, but the only reason I gave just 4 stars is the parking. There is not enough parking and visitors are forced to park on the side of the road and walk back in.
The lake itself is absolutely beautiful and the color is amazing. The shopping in the hotel was fun and I even... more

Fabulous location... staggeringly overrated hotel

Clearly, whoever named this hotel "Chateau" has never actually set foot in one.
The approach isn't all it might be – our first thought was that it looked like a giant sprawling Embassy Suites, check-in is hectic if you arrive while the dozens of coach tours are checking in and the overall feel of the reception and ground floor bar/dining... more

Wow

The most incredible location we have ever scene. it looks exactly as it is shown in all the magazines and tracvel shows, but being there in person is so much better!

A Palace worth seeing

This hotel will make you feel like royalty. Any of the Fairmont properties are special, but this one is extraordinary because of it's location on Lake Louise. The views are absolutely incredible. We were fortunate enough to visit in December so the hotel was in full holiday decor. We took a sleigh ride out on the frozen lake and although... more

Did not stay at the hotel but well worth a visit a must see

Well worth a visit, it's a Fairmont hotel so that speaks for itself as being a spectacular hotel but it's the setting of Lake Louise, the walks and views that are stunning and make it a must visit destination.

Location, Location, Location

What a view~!! We lunched at the Chateau after hiking the area and found the food well prepared, a nice variety, and service with a smile. It was very busy and yet we did not wait overly long for the food or service. Memorable on all counts.

Love This Place

We have stayed here a few times over the years. The scenery is spectacular and the ambience is what you expect. We love the fire pit outside at night, so relaxing after a day of skiing.

Pictures say it all

Great hotel with great views. Worth the walk up to the glacier look out but be prepared for cold weather as it sets in very quickly, not like this dumb aussie that found out the hard way. Hotel is very busy when the tour buses pass through. Pets are allowed in the hotel which takes some getting used to.

Book before you arrive

We arrived late in the afternoon at the hotel and tried to book into one of the specialist restaurants for dinner to be advised they were fully booked. Ordinarily you could select another restaurant close by, but because the hotel is located out of town that is impossible. We were told we could eat tapas at another of the in... more

Fabulous scenic view

We stayed here for two nights as part of our fly/drive tour of Alberta from Jasper Park Lodge in Jasper Park, down the Columbia Icefields highway that goes through Banff National Park and on to Lake Louise. A wonderful view of Lake Louise from the dining room and an easy walk even for older folk around the lake pathway. My... more

Perfect location. Perfect view. Plenty to do or just relax

Had a fantastic few days at Cheateau Lake Louise at the end of a Rocky Mountaineer trip.
Had a lake view room. Could not have been better. Staff were fantastic.
Highly recommended.

Exquisite

I could barely breathe when we pulled up, I was that blown away by the setting and majesty of the place. Had a stunning, luxurious Lakeview suite with the most amazing view over Lake Louise. The hotel facilities were just amazing, I could have happily stayed here a week or more. Highly recommend the Glacier Saloon for a relaxing atmosphere... more

Did not stay, just observed

This is the place I have seen in all the pictures. The day we were there, they actually had a wedding going on outside on the grass. Spectacular scenery!!!!

Worth it

Worth seeing morning noon and night! We walked around the lake and then up to Mount Fairview to look back and the hotel. We walked up to the teahouse--go early to get a table and fresh bread and chocolate cake and tea made with melted glacier water.

Lake Louise is such a beautiful place all year round and the Chateau is placed on the east shore of the pristine waters. It is a large, well-appointed, absolutely beautiful hotel.. The room was nice, although not facing the water. Sunday Brunch in the Restaurant overlooking the magnificent natural beauty of Lake Louise was priceless.

I can't wait to stay here again!

We only had 'high tea' but it was an amazing traditional ritual if not extravagantly priced (around $44 for two teas and pastries). The view is breathtaking and the goodies indescribably delicious!! An experience not to be missed. Impeccable service. I'll add fotos later. Gorgeous presentation of food.

This place is partially under construction. It's either for improvement or enlargement. But whatever the case, this place is still really pretty. It's right beside Lake Louise so the location is stunning. We came here on a tour bus to have lunch & wander around. We had lunch in the deli which has cold sandwiches, salads, fruit & some hot items. After lunch hubby & I wandered over to Brewster... more

a very special experience

A magnificent location! Didn't want to leave. We had a beautiful room with a view of the lake--what more could you want!Worth the splurge!

Perfect positioned Hotel.

Our stay at the Hotel was wonderful. The room, Staff and food options were all excellent. However, the highlight was definitely the Hotels position - right in front of one of the great views of the world - Lake Louise. It is well worth staying here as you are guaranteed to leave with memories that will last for a lifetime.

Once in a lifetme experience

The Fairmont Chateau was my dream Hotel to stay at in Canada, the experience is a must if you can afford it.My 2 sons and I were there for 1 night and had an awesome time one I will never forget. I thought I had booked a 1 bedroom with 2 queen beds, but instead booked a suite, 2 bedrooms, 2 bathrooms,Lounge, and a panoramic view of the Lake and mountains from the 6th floor. It was well worth... more

Above all this property is a "detestation hotel", resting on their laurals....Too many excuses.
What you need to know:
1.The hotel there is a separate dining area. Nice area sometimes a short wait but never really bad.
2. If you stay at the hotel and you are facing the road, you will hear all of the buses of tourists and the food delivery trucks. 5th floor and below. they start around 6am
3. If... more

Our room was amazing...2-level suite with a spiral staircase going up to the bedroom. Lots of restaurants in the hotel, as it's the only hotel basically in Lake Louise. Beware of mosquitoes everywhere!!

I'm sure this place is absolutely stunning in summer, but I know now that in the dead of winter it's less than pleasant.
yelp.com/biz_photos/the-…

But if you're into skiing and winter things, then this might right up your alley. For me, not so much. But they do have really tall trees;
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Overall the pain comes from this being a resort in the middle of nowhere. You can... more

The pastries were out of this world at the cafe!

4.5 stars.
Check-in: Quite time consuming. Took us over 20 minutes as they messed up our room and had to fix it. (Didnt give us a lake view room like I requested)

Room: The room was quite small, but that is VERY normal in a older hotel like the Chateau Lake Louise. Good artwork and very cozy furnishings. The view of Lake Louise was gorgeous.

Meals: Had a lunch buffet there, the food was very... more

Review of Fairmont Chateau Lake Louise

The best thing about this hotel is its location on the shores of Lake Louise. I was totally disappointed with this hotel. Our bedroom was like a sauna and we were unable to sleep because it was so uncomfortable. Upon commenting next morning when checking out, a staff member informed us that the air conditioning was broken!The staff at this hotel were courteous and professional. However, I... more

Amazing stay at the Chateau!

We spent 3 nights at the hotel celebrating a special occasion and were extremely impressed! First of all, the biggest surprise was the renovated rooms (photos of which are NOT posted on any website). On our floor (4), many Standard King-bed rooms (even with the cheaper Mountain view) had brand new decor and furniture, which we loved! It was hard to leave the room at times.Second of all, we... more

Location, view, activities, and restaurants (i.e., the environment) are 5 stars. The lodging services provided by Fairmont are 2 stars. To wit:
1. Check-in was a zoo as none are allowed to do so until 4pm, and even then our room wasn't ready until 5pm. I asked if something unusual was going on and was told nothing, this is how it usually is. Wow.
2. Our room is smaller than most any 3 star... more

The Lake really is that blue!

Such a beautiful location. The staff at this hotel truly made this a memorable stay. Wonderful, attentive people throughout the hotel.

Incredible luxury experience

The staff here are amazing, you felt really well looked after by everyone and the setting is spectacular. Rooms are expensive, but worth every cent. Big king size bed, great pillows.Unfortunately when we were there the lake hadn't quite thawed yet, so we couldn't get some of the 'postcard' shots of the Chateau, but for an Australian, seeing ice and snow like this was quite a novelty!Would have... more

Great Hotel

Everything in this hotel is perfect, and staffs are very nice.

THE GLORY IS GONE!! For the Easter weekend my husband and I wanted to get away from the city to experience some peace and quiet with our dogs. Lake Louise is a tourist trap but it offers some beautiful scenery and excellent hiking trails. We always stay at a Fairmount property for the most part and so were expecting the same type of service and accommodations we have experienced in other... more

Lake L: This location is amazing and is one of the most beautiful places I've been to in the winter. 4* for location only.

The hotel itself 3* because needs renovation. The rooms are small and outdated. Check in was a pain. Even President's club members did not get priority check-in, unlike other Fairmonts I've been to.

First of all, I'm shocked that the Chateau Lake Louise has such a high rating on Yelp. I can't help but assume people are rating based on the environment which surrounds the Chateau rather than the hotel itself.

Like other Fairmont properties it is quite expensive and that means you expect a certain level of service quality. After four days here, it was evident that there is a chronic... more

As I am the Princess of this castle I feel the urge to give The Chateau five stars. I'm not sure if it was their amazing staff or the picture-esque view we had in every immaculate room that merits them 5 stars... maybe it was the food. Yes, that's it... the food was divine. What an amazing chef, who catered to allergies and intolerances. I've stayed at a few Fairmonts but this was by far my... more

I came here for a weekend getaway. I absolutely love the place. We had the most amazing view from our bedroom and the service (room service, restaurants, check-in/out) was the best, bar none. We enjoyed the pool after a long hike and the afternoon tea while enjoying the view was one of the most memorable experiences.

When I came here, I fell completely in love with this place. I wasn't just infatuated with it, I was, like, on a hill top confessing my love to it. Is there a difference? Oh, yeah. Being in love with something means that you can overlook all of the shortcomings, but not when you simply have a sudden, manic attraction to it. How can you not be stunned by the view of Lake Louise and the foliage... more

It's going to be expensive but you have to do it. The view is worth it wether you just stop by for a cocktail or dessert. I had lunch here and for a sandwich an ice tea and dessert it was $40. Whew!! Expensive! But I don't regret it one bit. Sitting and enjoying the amazing view of lake louise while being served by sweet and attentive servers in the elegant surroundings was one of the most... more

This review refers to the "hi tea" not to the hotel itself. Expect about $100 CAD per couple with tax/tip, but consider it a worthwhile expenditure. We were there off high season (October 2012) so reservations were not difficult.

The view, as has been noted by others, is awe inspiring. One of the most beautiful views anywhere. We arrived quite hungry and were pleasantly surprised that the... more

I am rating the "afternoon tea" experience, as I did not stay at the hotel.

The afternoon tea was a welcome and classy break after a hike... The tea room is overlooking the lake, and the sweet and savoury treats are carefully crafted (small sandwiches, cakes, scones), and the tea is of excellent quality.

Of course this is a treat; but if you are willing to pay 43 CAD, it is certainly well... more

I stopped by again a few weeks ago on a Warm and Sunny Sunday Afternoon. Unfortunately, ours was a day trip from Calgary and there was precious little time to do anything but scratch the surface of this wondrous part of the Canadian Rockies.

This is the place that Gayle would most like to stay in the Canadian Rockies. The last time we were here, I chose the Storm Mountain Lodge (on top of the... more

Chateau Lake Louise in Lake Louise, Alberta, Canada - 5 stars: working my way through the old Canadian railway hotels - this was the seventh we visited of the two dozen or so ... this one now owned by the Fairmont Hotel chain. Hard to describe the beauty of this facility - one really has to walk out the back door of the hotel and onto the shore of Lake Louise to understand why people have come... more

View on Lake Louise and the surroundings (mountains).\n\nThe coffee was stale, as we had dinner after 20:30 hours.\n\nGreat location and history. the staff is friendly and wants you to feel at home. Rooms are a bit pricey for their quality which is average.

Beautiful hotel overlooking Lake Louise!

At times it can be a bit tough to get a seat or a reservation at the restaurants because tour groups come in to spend the day at the grounds, though. Still a wonderful hotel with soft beds and wonderful views. The rooms are a bit old looking, but well maintained and there are a lot of food options as well as a 24 hour deli available. If you want to go... more

It was unfortunate for us, and this hotel, that we stayed at the Fairmont Banff Springs before arriving here. If it weren't for the picturesque location of this hotel, it wouldn't even make 3 stars. Lake Louise is beautiful (although Moraine Lake is, in my opinion, even more beautiful). The hotel was overrun with people, making it difficult to check-in or out, even as Premier President's Club... more

Beautiful hotel in a magnificent setting.\n\nLiked everything.\n\nWithout a doubt, this was the most beautiful hotel and setting I have ever experienced.

This place is truly a gem! It's so beautiful and serene. The breathtaking views and surrounding landscape will make any nature-loving hiker swoon. :) I stayed here for 6 nights and 7 days. Actually, I just got back last night. LOL

To get to this place, you have to fly into Calgary and drive about 2 1/2 hours to get here. Fortunately, for us we took a round-trip shuttle (it's not free). This... more

OK, so I didnt stay here, but we did stroll through this gorgeous hotel, had lunch and took in the magnificent scenery from the rear of the hotel property.

The building is luxurious, and opulent. There is a harpist playing between the lobby and the restaurant, but shame on her, I requested any Bob Dylan song of her choice and not only did she have zero of his songs in her repetoire, she didn't... more

Great location but doesn't live up to expectations

Experience was disappointing at best. Room was tiny and not clean! The sheets looked used and the bath filled up with dirty water.

Unbelievable. As one would expect from being in the top hotel in one of the premiere National Parks on the planet, the setting is breathtaking. I didn't get to spend as much time as I would have liked (I was there for a conference). There are a number of trails around the resort which are very convenient.

But where this takes it up to another level is the luxuriousness of the hotel itself.... more

We are here for a two day stay. I'm a fan of Fairmont hotels, and after awhile, you get used to a certain standard of hospitality and care.

We recently stayed at the Fairmont San Francisco, San Jose, and Banff Springs. Each has provided an abundant level of excellent service and attention to our tourist-oriented needs.

But, initially, here at the Fairmont Lake Louise, there has been a... more

birthday celebration

spent 4 days here for my birthday. My husband and I were really happy and relaxed..heavenly, amazing, spectacular....the only thing I noticed, there's no clock in the room, which is not really a big deal..we had a good time.. i wished they gave me a birthday treat or surprise or something..maybe for my next birthday!

Excellent experience.

Upgraded to gold level and had a fantastic room with large window view of frozen lake. Good evening reception and excellent breakfast.

great hotel, nice staff!

great hotel, nice staff! food was good, front desk was nice. everything was great!

There is no arguing that the beauty that surrounds the Chateau is unmatched. The building itself retains the charm and grandeur of a luxury resort of yesteryear. Dark woods, ornate details and spectacular views are available around every corner.

The dining options at the hotel consist of several top tier restaurants, a deli, and the glacial saloon. None of which are inexpensive. With the hope... more

Staff was great...room okay but overpriced...food extremely

Fabulous experience! The friendliness, helpfulness & efficiency of the service is unparalleled! Beautifully, luxurious hotel accommodations and delicious food at on site restaurants! Accommodate various types of guests needs & provide excellent suggestions for local activities! Highly recommend this hotel!!

This hotel is located in one of the most beautiful places in the world. It is extremely well maintained, staff are very keen to help and service is usually top notch. It really is a fantastic place and worth the splurge, at least once in your life.

A few minor things that keep it from being 5 stars:
- the parking garage is no where near big enough for the number of rooms and nothing is done to... more

Couple's gate away trip

Recommend, do it! couple's gate away, specially for aniversaries

The fondue place is the best place. They have the best meat products.

So I paid a kings ransom for a closet sized hotel room, and they expect me to dish out some more money to park underground. Instead I park in the free public area (first come first served!), ended up walking 10 minutes with my luggage up to my room.
I do some AMAZING cross country skiing! Gorgeous, beautiful landscape, great weather. I get up to my room and enjoy an ICE COLD SHOWER.
Now I'm... more

Great Location, Overall Good Hotel

Our stay was just after Christmas and was a very pleasant stay overall. While the staff were nice and mostly professional, it was not to the same quality as other Fairmont hotels. Several examples that were notable were in the restaurants when the server would clear plates of those of us who had finished even though one was still eating. This left the one person still eating feeling singled out... more

awesome

We booked the room with the lakeview and upon arrival were told our original room got taken. We ended up in a handicap room but scored free breakfast. The room was excellent.

highly recommend and would stay

highly recommend and would stay again, when in canada

A bit rich

Beautifully maintained interiors and gardens. After paying a premium for our mountain view suite, I thought it over the top to be asked to pay for overnight parking (not mentioned prior to check in). Robes had to be requested (wanted to use them for pre and post swim) which then took 2 1/2 hrs to arrive (we'd already swum, showered and were heading off to dine!).In summary, 'box ticked'.

Unbelievable view and great service

The hotel was wonderful. Amazing staff, wonderful food and activities. The walk around Lake Louise was a picture perfect experience. Although we did not bring our dog, the hotel is extremely pet friendly. Every staff member greeted us with warm hellos and were eager to answer questions and give advice about the area. We hope to go back again and again. Canoeing around the lake was so relaxing.

Wonderland

Softly falling snow. Beautiful hiking trails. Trees lit up at dusk. Never a better view while dining. Perfect setting to rekindle the romance.

Spectacular views of Lake Louise. Amazing service and staff friendliness.\n\nExpensive restaurant for the quality of food served.

The best out of 41 countries visited!

Sightseeing, relaxing, hiking, and just sitting by the window enjoying the BEST view of Lake Louise and Victoria Glacier. We literally could not get enough of the eye candy! And the meals were to die for!! Staff called us by name and we felt we were part of a much larger, non dysfunctional family!!! We are already planning our return trip for next year. Peninsula Club, move over!!!

The Fairmont Chateau Lake Louise.

We went to experience the National Park, hiking, history, animals, flowers & trees, glaciers, geology, etc. Making this hotel the start of the visit was perfect. The view of the glacier and lake and mountains in the early morning and late evening started the experience, followed by the hikes to Lake Agnes and Plain mts, etc. It is well worth the cost, and a perfect takeoff for the Icehighway... more

Beautiful scenery and old world class hotel.\n\nToo many add on taxes, plus a $25.00 non valet parking rate. Food was subpar for the price paid in the lobby leisure restaurant.\n\nBeautiful classy world famous hotel. Everyone should stay at least one time to experience the elegance.

Beautiful Adventure

Great location Staff not entirely helpful with early checkin

Breath taking views

Breath taking views of the lake from our room - which is what we expected. [...] Location allowed access to Banff and saw bears, elk, enrote. Great guided tour to top of lake. Would recomend for location not for service overall (although some very good) - would stay agian for th view from bedroom - unmatched!

Location.\n\nI was expecting to be informed in advance about no having air condition in our rooms. This was a terrible experience.

Way over priced

Restaurants had unimaginative menus with over-the-top prices. For example, a fondue that included a bowl of cheese, one brocolli floweret, a stick of celery, two carrot sticks, and bread crumbs for nearly $50.Loud heat/cooling system awakens you in the night. Parking lot noise awakend us in the early am too.Better to stay in Banff and drive to the hotel, just to see it and the beautiful... more

Five star price for a two star room

The Hotel is conveniently located on the shore of Lake Louise. It is also a convenient jumping off point to explore the Kootenay and Yoho National Parks. However there are other hotels in the area that may be a better value. Be aware that purchase of a room through Orbits will not get you a lakeside room unless they specifically say so. Most of the lakeside rooms seemed to be reserved for... more

Awesome location, especially if

Awesome location, especially if you go for a Lakeview Room. The only problem we had was a large charge on the bill at checkout for a tour/hike that we didn't book or undertake.

Canadian getaway

We experienced many activities while at Lake Louise - Canoing, Horseback riding, Hiking, wonderful dining, outstanding sights with the lake and mountains.

Spectacular setting

The hotel is at Lake Louise, so it has a fantastic setting. The room was lovely, with lots of charm. Food in the various restaurants was of mixed quality. For the most part you do not get value for the price paid. The Deli and the Lounge are the best.

SherriA

Upon checkin, we were informed that 1 of our reservations (2 rms) had been given a complimentary upgrade from a Junior Ste. to a 1 Bdrm Ste. Not only was the Junior Ste large, but the 1 Bdrm was extra big for a family of 4. The rooms were nice (old world charm), BUT the view was unbelievable. We sat out back by the lake and it was so amazing that it felt like a fake Hollywood backdrop with... more

Outstanding hotel, great view

In our week at the hotel, we hiked, did GREAT photography, ate too much delicious food, and had a wonderful time. When we arrived the front desk "apologized" for the weather, cool and drizzling rain. We were coming from Texas with 2 months of 100+ degree heat and the worst drought in years. Apology? We thought it was great. The next 6 days were beautiful!! The staff was friendly and very... more

Best view I've ever had from a hotel

I got upgraded, free of charge, to an AMAZING view of the lake. Just gorgeous. A really beautiful place to stay.

The bathroom tools such as twoel,

The bathroom tools such as twoel, shampoo, ... etc is quite limited.

great hotel, small room

The special rate meant also a small room. A luxury hotel wonderful to walk through and right on the lake, with a great easy trail right on the water's edge. But the room--Pricey even at a cut rate and a few more amenities would have been welcome. The four diamond restaurant has great service but the food is average.

Beyond Belif!!

Ecerything absolutely perfect with one exception. I deeply bruised and then cut my leg rather badly on the block holding the bed off the floor. A king sized murphy bed that jammed you into a table when you tried to go one side. The table should have been much smaller...or square vs round. Kind of a weird arrangement. But all the other stuff offset that downside.

Great Location, Dissapointing hotel

This hotel is horrible for the price. The location is great, but of the 5 hotels i stayed on this trip, this was by far the worst experience. The Room had no AC, the windows barely opend and for 3 nights we slept at ~26C, 80F while sweating. Also the interenet did not work and i spent 1 hr troubleshooting with some service center guy at an offsite location, worse yet they wanted to charge $15 a... more

Amazing view and restaurants, but no A/C

Everything about this amazing hotel met or exceeded our expectations, EXCEPT: the room was rather small, hard to get around in with two suitcases, the bathroom was tiny, and there was NO air conditioning, which is probably fine 98% of the time, but we were there when it was quite hot out, and it made sleeping at night not so pleasant. Quite a surprise for what I would refer to as a four star... more

Unsurpassed scenery

We hiked, canoed, did driving trips north and south of Lake Louise. The room was a bit stuffy it would not cool down much. This was our best trip to Canada.

The service was fabulous

It was a fabulous location! The view of Lake Louise was great. The history and old time elegance was wonderful! The service was great and very personal. The staff really make this beautiful hotel very special. The rooms were very small (keeping with the nature of an older hotel). Our room was also very very warm. Even with the overhead fan, a table top fan and the windows open it was... more

Great hotel

When we got to the hotel, they did not have a reservation for us. Apparently, Orbitz never forward our information to the hotel. Luckily I had a copy of the Orbitz confirmation email. After the front desk personnel checked with management inside, he graciously gave us the room and stated that the hotel will deal with Orbitz directly instead of having us do it. We were impressed with the way... more

Slice of pure Beauty

The Chateau Lake Louise is, by far, the most beautiful place I have ever been. The grounds are astounding! It’s not often one gets to go outside of their hotel and gaze at an enormous glacier. You can hike around the glacier or sit on the edge of the beautiful blue pool of water beneath it. The hotel itself is breathtaking! The lobby has a beautiful old-world feel. There are always activities... more