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In one of the many Visions flyers I found an item that I wanted. I went in to get it....and of course it was not in stock! So I ordered it....but I had to prepay. Well long story short, it never did come in. The manager said that he would upgrade me to a better model than what I had paid for......only I found out that it was the model below....so I got hosed!
I went to Visions before Christmas in search of an under-cabinet radio and CD player. They did not have any in stock but told me I would get the sale price after Christmas. I returned at the end of January to find that they still did not have the item on hand but offered to order me one. I ordered one and was given the Christmas sale price plus a bonus of an additional $4.00 off. The unit arrived three days later and Visions called me when it arrived. I have installed the radio and we are very pleased with it.
Was a terrible experience. I warn you. Beware! I had the pleasure of dealing with the manager from the start. He was like a Deer in headlights and was NO more capable than an employee who had been there only a week. He was unable to help or even offer options to maybe encourage his customer back.I am an easy going person and work with the public almost every day and Icouldn't believe how the... more