Useless! I've worked at a skate shop for 8 years and never had given not experienced such poor customer service. Today was my 2nd attempt at replacing my vans that quite literally fell apart. No luck as nobody would help me nor acknowledge me. Looks like I'm finding vans shoes somewhere else in town. 2 stars because vans is a 5 star company, just not the reps.

I am so glad that there is a Van's shoe store now in Vancouver, I love Van's shoes even if my feet shouldn't be wearing some of them due to a condition. Staff are very friendly and the prices are comparible. I am such a shoe wh*re.

Glad this is finally in Vancouver!