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riderprider1

 

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“In response to the problematic business owner”

Aero Glass & Mirror Inc
On top of providing the worst customer service I have ever experienced, this man appears to be a pathological liar. After my review, he sent me an email which was filled with lies (as if I wasn’t there and he could tell me how things happened). It’s bad enough that he is lying on this site to the general public, but to lie to me about what happened is just embarrassing.
He very briefly touched on the subject of windshields (something he probably should’ve done when I called looking for answers), and then went on to tell ME why I called him: supposedly to get the best price. I had to explain to him that I was not simply calling for the best price – if I was, I wouldn’t have asked any other questions. This should be obvious. I was calling to get information about windshields so I can make a proper decision. I would have thought that he would be willing to give me a minute of his time in order to get a customer but he ended up telling me he didn’t want me as a customer and hung up on me (twice, after I gave him the opportunity to fix his mistake).
He then lied to me by saying that did not hang up on me (which he did), but just went to another line because he had another customer calling, and get this: customers don’t like to be left on hold! Well guess what, they also don’t like rude people hanging up on them for no apparent reason! He then accused me of “yelling and not be rational” (sic) which, along with his other accusations, did not happen. The only one who was being irrational was him. I simply called and asked a question, and received an extremely rude response and was hung up on. I didn’t even have the chance to be overbearing, although I would admit to be uninformed; that’s why I was calling!
I have given this miserable man multiple chances to fix things, and move on from his mistake, but he refuses to do so. Instead, he tries to cover up by spreading lies, and insults me by calling me a women despite talking to me and knowing I am a man.
If you want to risk calling him and experience this for yourself, feel free to do so but there are many other shops that can do the same job, and offer a little customer service.
 
45 A St E
Saskatoon, SK
(306) 244-1888

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