Prior to this experience, I had not been a customer of Urban Outfitters. I decided to bite the bullet and ordered seven pieces valued at around $200 online. The shipping was reasonable (two weeks, give or take). My hopes were not very high, as I was not sure what to expect. The order finally came in this afternoon and I am returning every last piece of the order. This being that the sizing,... more

Lost my online order and are doing NOTHING to fix it. If you wanna dress like Lana Del Ray then by all means, this place is for you. Everything is so expensive, so not worth it. Quality is c@!p. Service is c@!p.
Hipster nonsense

I gave them a phone call asking about a pair of shoes i was interested in, and it was probably the worst experience i've ever had with them. I regularly visit the west 4th location, and after not being able to find my size there, i gave them a call. After being on hold with a woman for a while, a man picked up the phone, and without apologizing for the wait, and he asked me"you were lookin for... more