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They did a bathroom reno for me, nothing was installed correctly. Crooked shower, crooked toilet, uneven tiling, lopsided vanity sink. They did not know if you installed a sink, you need to install a shut-off valve, so was the bathtub. They blamed everything to Manufacturers' default. She said to me, "If you don't have money, don't renovate!" Satisfaction Guarantee? As they advertised? Ha Ha!