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I called on a Sunday while doing research on the cost of a part that a repair person had suggested was needed to repair an older oven that wasn't heating. This repair person had told me they would call the following day to give me the cost of the part. The owner of Universal Appliance Parts answered the phone even though the business wasn't open and began to research the part I was looking for... more
A wall of ice created in the freezer due to leaking ice maker. Service arrived and within minutes determined that water valve is broken. I had to pay $100 down payment for them to return. I checked for price of part which was about $90. I was charged for labor and parts $300! Next day did not arrive as they were to busy, third day after several phone calls arrived and replaced the water valve... more
Always helpful when you call to try to determine what part needs replacing, will take the model number and call back with part information and pricing. Will give advise on different possibilties. Just a very nice experience and excellent customer service.
Universal Appliance Parts offers these services: appliances, parts.