I had my first terrible experience with a Uniglobe-affiliated travel agency, called Peerless Travel, earlier this year. (You can read about their awful treatment in my Yelp review about them here: yelp.com/biz/peerless-tr…). Because of this, I decided to follow up with this parent company, Uniglobe.

Things started off promising enough: Sonia McKeon, their Director of Marketing, read through... more