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I bought this townhouse 2 years ago under the pre - construction stage, and they delivered it in 2014 (which is okay). I found the head office did a poor administrative job. They miss the deadline to inform me that there will be a delay on closing, which is avoidable. The customer service is close to nothing. Before the delivery, the only contact I got was the sales person, and someone in the... more
I have never heard of this builder prior to my purchase, but digging up some info revealed that they used to build under a different name (Canada Homes). They have a bit of a bad reputation, however, my experience has been really great. The house was built right on time. They seemed to have done a great job. A few minor issues (like paint) was corrected right away. The decor center was really... more
We bought a new build from Touchstone. We are happy with the price and workmanship. However, the customer service is slow. We are still waiting for them to finish up the painting in some places in the house after 9 month.