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I have unsubscribed several times and I still get their marketing emails. They advertise cutting edge "follow up" for clients while at the same time annoying the hell out of me. If I blasted my past clients with daily marketing emails like they do, I would get zero referral business.
While I am still dissatisfied with the platform and the support centre, my issue was resolved by customer retentions this morning. I appreciate the effort that TP put in to fix my issue but still offer the warning to future users that this company is not currently equipped to handle beginner tech users or those without prior CRM experience. Troubleshooting is lacking and it is difficult to... more
INCREDIBLE CUSTOMER SERVICE! As a new REALTOR I have a steep learning curve but have found the Support team at Top Producer to be Super! They have helped from the start-up to importing and most recently with the custom creation of a postcard for mailing. They are ALL very supportive, knowledgeable and patient. They are definitely a very valuable tool if you take the time to learn how to use it!