Poor customer service

I purchased my computer there, had problems with their transfer of files, went back 3 times to get it resolved. Month later the hard drive was defective, they replaced it under warranty. 2 times to get the files transfered correctly. Made the mistake of taking it in for repairs 5 months later - made numerious promises. None of which were kept and not once did they call to let me know anything. They just do not seem to care about the customer. I will not be returning for service or to purchase my next computer.