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The curtains did not close properly, the workout room was a joke the equipment was outdated and there was no ventalation so it was extremely hot in there. The pool slide was not working when my son wanted to use it. The breakfast was delicious :)
staff wouldn't manually cancel a booking when I presented in person. insisted i go on-line; in Thompson!!!
Felt violated in housekeeping packing all my stuff in a see through garbage bag and checking someone else in my room without them calling me first...there was a mix up in my check out...but I think they should have called...we leave them our contact number for a reason. ..also ...pooor poor service in grapes restaurant. ..the one waitress or cook... more
Location
Situated near the airport, in Thompson, this property is close to Thompson Zoo, Heritage North Museum, and Thompson Golf Club. Regional attractions also include Mystery Mountain Winter Park.
Property Features
In addition to a restaurant, Burntwood Hotel features a waterslide. Other amenities include a bar/lounge and complimentary wireless Internet access.
Room Amenities
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Friendly service,good value, and a great location are the hallmarks of Thompsons finest full service hotel. Grapes restaurant and lounges offer superb meals and entertainment while our indoor pool, waterslide and amusement centre provide for family fun. Executive Wing, meeting facilities, wireless high speed internet throughout. Located in the City, Railway Station via rail 5 km, Thompson Zoo... more
Full service hotelyear built 1964 year remodeled 2005additional property description friendly service, good value, and a great location are the hallmarks of thompsons finest full service hotel. Grapes restaurant and lounge offer superb meals and entertainment while our indoor pool, waterslide and amusement centre provide for family fun. Executive wing, meeting facilities, wireless high speed... more