When I go there I always get the same server. I believe her name is Karen. She's great. But today I went there and we got seated by someone named Alex. He asked if we wanted a drink I asked if he can give us a minute.. My stepson was there and he needs time to pick his drink and meal.. So the guy walked away and after 15 mins I popped my head out of the booth and saw the guy that seated us... more

Food was good as Swiss Chalet always is, but the service was bizarre!

Went in at 8:30 and they closed at 9. No problem as we all went in knowing what we wanted. Ordered. No appetizers just dinner, chicken as it was Swiss Chalet. Easy, right?

And then we waited
And waited.

We got drinks once.
Then nothing.

Finally at 9:12 ...food!
Asked for a drink refill and was told no as the bar was... more