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Got take out for my family, was surprised when the food arrived in awful condition, the fries were raw, the wings were old and actually tasted disgusting. Called the chain and they replaced the awful food...with more awful food. Learned my lesson, Swiss chalet, never again.
I would of maybe gave 2 stars if i didn't need to cook my meal when it got to my place. Fries were raw, wings tasted awful and ceasar salad was just lettuce in a plastic dish. Called them to get it replaced which they were happy to do but when the replacement got here it was the same thing.
Been here many times, and love the service. Child friendly is nice and any concerns we had with our food, the manager came and spoke with us sincerely. A bit pricey, but their service makes it great.