Sales people just huddled at the till even when its dead. No greeting or assisting. Asked if they have removable insoles, sales person looked bored and disinterested. After 5 minutes of me browsing through most of the shoes and checking each one for removable insoles she tells me no most of their shoes have their insoles built in. Thanks for wasting five minutes of my life that could've been... more

I went in to the store to buy a pair of birks. Told the girl with short hair that I wanted a size 39. (I tried them on before and I knew that was my size) she asked me "Are you an 8 or an 8.5" In a really rude tone. I said I'm an 8.5. She said "well then you are a 40 I will get you your actual size" she comes back with them and they are way to big. Then I told her ok I know the 39 fits so I... more