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I went to see Dr. R. Saunders years ago when I lived in Kamloops. I have since moved to Vancouver. I was up visiting family (Oct 16, 2013) and decided to make an appointment to have my eyes tested with her again, as it had been awhile since the last time I had them tested, and my first experience 7 years ago was a very pleasant one.
I have since heard negative feedback from several Kamloops people that had been to see her, but I decided that because my experience was a good one the first time I saw her, so I ignored their negative feedback and decided to go have my eyes tested.
Over the years things have sure changed, and not in a good way! I would have to agree with all the negative feedback unfortunately, and wished I'd listened to the people who had tried to warn me. I found her to be very abrasive, rude and it was not a pleasant experience at all. I would not recommend her if you would like to have someone who is compassionate, and has a nice "bedside manner" that you would hope for and come to expect when visiting a "professional" in the medical field. The office is clean and on the surface appears to be a place you would feel comfortable in, until the moment you come in contact with Dr. R. Saunders. She seems to be a person who doesn’t enjoy her job anymore, and either needs a nice long vacation or to retire from the profession she clearly no longer enjoys.
Dr. Saunders has a very chilly, impersonal way of interacting. She may be skilled in eye exams, but boy is she unfriendly.