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This is unfortunately the service Costco uses. Costco.ca sends you information linking you to Sameday's site telling you when to expect your delivery. You can email Sameday to try to insure the day is correct and "maybe" nail down a rough time. They will send you back the boiler plate "we will contact you in 2 hours" ....but they don't. They will actually never get bck to you. You can call but... more