I am traveling to Ottawa this weekend and based on a recommendation I booked an appointment at this salon for a wedding I am attending. I booked four appointments total a month ago(for myself, my sister and daughters). Today I received a call from their "customer service rep" saying that because I booked four appointments on a Saturday and I was not one of their "regular customers" I was... more

I scheduled a men's haircut last When I arrived, I was told that I would be receiving a woman's cut because I was a woman which is a 25$ price increase (75$ instead of 50$).I politely and calmly asked again for a men's haircut, explaining that I was comfortable with a male barber and clippers and due to my very short hair (2" long) and did not expect (nor want) anything different than a man... more

I go to an Aveda Salon in Dallas. I happened to be in Ottawa for a week and needed my hair highlighted and cut. I read the reviews on here and was a bit skeptical, but I know what I pay in Dallas. I wasn't looking for cheap. I wanted someone who knows color and can cut hair! I was thrilled with the results. In fact I made appointments for the next two times I will be in Ottawa. I feel like you... more