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The nurses and doctors are overworked and probably underpaid but they are the nicest people you will have the misfortune of dealing with. Having visited the ER on several occasions I have nothing but admiration for their patience, tolerance and dedication.
For the most part, every time I've come to this hospital, I've been treated well, and the staff do their best to accommodate their patients. It's not perfect, but it's not fair to expect that. I've had 3 surgeries so far here and the staff are very supportive.
I'm not going to speak on the ER or the fact that beds are now lining the hallways of the various wings. I'll just say that this hospital is in serious need of some sort of support. On the other hand, the doctors are very thorough and the nurses (on 5B) are great.