Unfortunately, I have to rate White Rock Honda with the lowest rating possible after seeing how they have scammed and lied to my dear friend. This dealership sees a young Woman walk through the door and they take it as a payday and its not right. People need to be aware of these fraudsters. Jason Billings is the Sales Manager here and he has been nothing short of useless in finding a resolution... more

We walked into WRH to purchase a new accord v6 coupe in red in march of 2015. I was told we would have to factory order it as there were none available in canada at the moment, so we did. A deal was written on a scrap piece of paper, I signed nothing as we sat in the finance office and left a deposit to bring the car in. I called in to WRH every two weeks to see if we had a date that the car... more

Avoid at all cost! Twice now this dealership disappointed us. Had an appointment with salesperson Ming WU. We wanted to know our monthly payments for a trade in. He said to look at the Honda website and plug in our numbers and let him know. He was rushing to meet another group of clients 5 minutes into our meeting.

This is to inform the public of my terrible, time consuming, unhelpful, and perhaps the worst customer service experience I have had with a car dealership named White Rock Honda that supposedly prides itself in their commercials as offering excellent customer service. All I needed was a mere letter of …

We purchased two vehicles from White Rock Honda since 2000 and have spent thousands of $s over the years on maintenance and repairs but I'll never spend another $ there again. We had an issue a few years ago and I contacted the owner and decided to give them another chance. The latest was an issue with …

Why do dealerships live in a parallel universe? On Monday of this week, we booked in to change over my wife's summer tires to winter tires. The app't was 6 whole days later, Saturday 10:30am to be completed by 1pm. When we got there (they didn't call in advance to tell us) they were running woefully behind.

So, they promised 2:30 pm, or earlier. When we got there to pick up the completed... more

Paul Billings runs a great customer focused dealership!