traveling aint cheap and lodging adds up quick but we did some priceline negotiating while driving and ended up with this room for one night for around $200 for a double, we had a crapload of luggage since we were checkin into our week long cruise the next day but the bellhop helped us schlep it up. the lobby is very pretty and big, fruit flavored water stations were set up as well as computer... more

Stayed here for a conference and couldn't ask for a better location. Couple of blocks to the convention centre, shopping, Stanley Park...Harbour view room, nice king-size bed. Like others have said in their reviews, great food in the lobby restaurant. Would stay here again.

Very nice hotel. Bar had a great happy hour. Free wifi in the lobby, and free computers with printers too. Awesome breakfast / reception room, though it gets VERY crowded for breakfast. Walking distance to Canada Place, which was convenient for our cruise. And walking distance to lots of places. Great location for first time Vancouver visitors.

Stayed there for a conference. Food was great, banquet staff were very attentive. The view from my room was incredible, facing marina and Stanley Park.

The fitness centre is lovely but I only went once and chose to hike in Stanley Park instead. The pool is fantastic, equipped with sauna, steam room and hot tub.

Location could not be better... 5 minute walk to downtown and 10 minute walk to... more

This is such an awesome, clean, and very nice hotel. Definitely going here again when I go back to Vancouver.

Gorgeous hotel. We ended up getting a room on the 24th floor with an amazing view of the city. It was really busy with a conference, so I'm sure a lot of the rooms were occupied, but it was but VERY quiet in the room. The bed was firm, but comfortable. Loved having the Keurig in the room, and the bathroom had a shower and a bath!! We did not have to wait long to check in, and our check-out we... more

This is a good hotel. It's nice and clean, with a great, central Waterfront location that's only a few blocks from the harbor and seawall, the seaplane terminal, several restaurants, Canada Place, and the Waterfront CanadaLine stop (which is a little under a 1/2-mile walk). The rooms are smallish but nicely decorated. The staff is friendly and responsive staff. I'd stay here again.

Great Experience - Friends Did Not

We enjoyed our stay at the Marriott Vancouver Downtown in July, 2015. It was close to the waterfront area and in walking distance to many shops, eateries, Canada Place, the harbor, walkway to Stanley Park, etc. Our room was spacious enough and had a good view. They are different sizes with different views, so you may want to ask about them before checking in. Their restaurant and bar had great... more

Nice hotel close to the tourist attractions

The stay was great we checked out a lot of attractions close to the hotel within walking distance great with small kids.

Great service, had an cleanliness issue and asked for a new room, they gave me an upgraded room, and took off my breakfast and internet (I didn't request this or fuss they just went the extra mile)

View is awesome. Great local. Would come back

Fantastic Hospitality Suite

Excellent Location. We opted for an upgrade to the Hospitality Suite for a very reasonable price, and got a huge one bedroom suite complete with kitchen, conference room, and a pull-out couch for the kids. Our bedroom was a corner suite with great views of city and harbor. Brand new (1 month old) renovated, and beautifully decorated. Super comfortable beds and wonderful bathroom amenities. The... more

Archaic "extra fees"

We had to pay around $15 for less that 24 hours of Wi-Fi access. this is archaic in this day and age!

Good location but overpriced.

Excellent staff and a comfortable stay but they seemed to have a problem with serving hot coffee!

Top notch service. Management team is amazing, specifically Tyler. Whole staff is attentive and representative of the Marriott Brand (except the concierge, she was terrible, but seriously, why do hotels still even have concierge when the internet does the same thing, so I dont really blame the hotel for that). No better brand than Marriott and this hotel is quintessential class act.

Good hotel close to cruise pier and downtown.

Very convenient for walking to gastown, robson or other downtown districts of interest. We took a high city view room. Water view would have cost more. Money saved was spent on sightseeing (we were out all day, so a better view would not have paid off for us). Our package included buffet breakfast; very good. On our last evening, we ate dinner at the hotel and found the prices reasonable, food... more

Great location...with predictable service

The hotel is situated in a great location in Vancouver. The price I felt was not the best value overall.

I love staying here, and I do so often - it's my home away from home. Everything, from checking in to checking out and everything in between is always such a pleasant experience. Richard and Sean at the front desk are always friendly, and ready to recommend the best places to eat and things to do on any given day. I'm disappointed when I check in and they're not there.
The hotel itself is... more

合格点

総合で合格点。残念なのが、カーテンを完全に閉じても一部で遮光出来なかったことと、エレベーターを１分程度待ったことが、滞在中２回あったこと。

Very good hotel nice friendly very nice location
A+++++++++++++++++++++++++++++++++++

バンクーバーマラソンのゴールに一番近いホテル

wi-fiの部屋使用について ロビーは無料ですが、部屋で使用するのが、有料である旨の表示がなく？３日間で２４ドル余り請求されました。要注意です。

Something for everyone!

My wife and mother and I stayed for three nights at this wonderful Hotel! The circumstances of our stay were due to a family loss. Everything was better then we expected and beyond, The staff were very helpful and curtious. our room was superb and soooo comfortable we felt like we were sleeping on a cloud. The restaurant in our hotel was amazing. You must try the signature dishes. The location... more

The perfect hotel for a down town Vancouver visit.

Enjoyed our stay from the moment we checked in and were given early access to our room. Loved the reading light behind the bed, every hotel should have them. Food was wonderful in the dinning room, so we went no further for our meals.

Excellent property, try to get a harbor view, easier if you have status.we had the 25th floor and the views were other worldly: mountains, ships, seaplanes and the busy streets below.

The location is excellent, near Coal Harbour and four blocks from Robson street, yes not on the busiest of thoroughfares. The food service is the best I've had at a Marriott. Terrific...the building is a bit... more

love ya

love u xoxo

Very close to the convention centre

The front staff barely spoke to us. No newspaper provided.

Good location, very close to the harbor, downside is if you don't have a harbor view it's just kind of a let down. The room was nice, nothing mind blowing but it was perfectly ok. Like the Renaissance in Providence, the view is really going to be all that matters.

Service, sort of a mix. My wife was really unhappy with a couple of things, I am very quiet but she had some real issues. I'd say... more

Ceo

wonderful

Excellent location, so much to do around hotel.

Great hotel and location. Close to waterfront, restaurants and shopping!

Location is beautiful

Had loud neighbor could hear everything she said.. Overall it was a nice place to stay and staff was great also.. Thanks..

The service here is amazing. From the registration, to the staff supporting the restaurant. They were very personable and pleasant to be around. The food for breakfast was phenomenal. I honestly was blown away by the quality of the food, but that may be because I'm used to the terrible quality of food within the US. The bacon was crispy, the croissants were buttery, the pancakes were great,... more

Very clean and safe...close to the waterfront

Was there over 3 days for a series of training sessions. Very clean and the food was excellent.

I really enjoyed my stay at the Vancouver Marriott Pinnacle. Against advice I had foolishly spent the previous night at a bed and breakfast, and stepping up to the Pinnacle made the world of difference. My room on the 26th floor had spectacular views of the harbor.

At the bed and breakfast I never saw anyone, no other guest, no staff, no one, they left my key under a rock for me, so I let... more

Clean, Modern, Comfortable - as all Marriots are

away from the downtown core but closer to Coal Habour

Excellent downtown hotel and harbor views

Outstanding time at this hotel. The location's perfect, and the accommodations were great. Beautiful view of the city and harbor from the 30th floor. Would definitely stay again. The staff was exemplary - and a special thank you to Caitlin at the front desk for the quick check-in and providing a room with a world-class view. Made for a really special last night in Canada.

Not quite as happy.

Stayed last year, enjoyed it so booked again. This time, the safe didn't work. there was a small amount of black mold growing in the shower. Just not as nice. The staff were very courteous and friendly.

Vancouver Stay

The hotel was adequate...we had just spent a week in Whistler which the hotel was fantastic and we were here for the night only thus the adequate comment...It was hard to compare.

Great Stay over New Years

The staff at the hotel were excellent to deal with. Great, positive and friendly staff. Will defenitely return. Thank You,

Great Hotel in Vancouver

Great price, location, service. Definitely will choose this hotel on my next trip ti Vancouver

Excellent!

My family spent overnight downtown to celebrate new year. It was well worth it staying at Marriott. I'm glad we did. It's a memorable experience.

Not impressed

Staff wasn't accomodating. TV and keurig didn't work. Was told all rooms had soaker tubs and it was very small. Was also told it had panoramic view and it was one Window with blocked view. Very clean and nice decor bit overall didn't enjoy my stay.

Good location, good hotel

Booked the hotel for a quick getaway. Expected to have Marriott Rewards gold level concierge lounge access, but we were informed on check in that the lounge was closed over the holidays, and we were given a one time restaurant credit instead. The restaurant was good, but we previously had our meals planned out. With all the great restaurants in easy walking distance, there's just not enough... more

Great location- check
Superior service- check, check
Comfortable beds- check
Exceptionally clean room- check
Great restaurant on site- check
Fabulous room view- check
Five out of five in my books!

Short stay in Vancouver during Christmas

LOCATION: coal harbor - close to Canada Place. Walking distance of Gastown and Robson Street. ROOM: 2 Queen Bed room. Rooms are comfortable if not spacious. There is a sitting area with 2 diagonal windows to provide more views. Bathroom was spacious with a separate shower and bathtub. Room equipped with small refrigerator. 31 floors. FACILITIES: 1) small but pleasant indoor lap pool, hot tub,... more

nice harbor view

we had an excellent experience at your hotel as all staff were very pleasent and helpful in every

Nice hotel in a nice location

The room and the hotel were great, but I was a little stung at having to pay for internet service after how much I paid for the room and parking. Between $7 and $15 for just a single day's service is a bit much (and no explanation as to which service provides you with what)

Just what we were hoping for.

Found an excuse to go visit Vancouver and we are so glad we stayed here. They let us check in early, held our bags after we checked out and made us feel very welcome. Would definitely stay there again.

自然と買い物が満喫できるホテル

ホテルのすぐ近くに海があり、North Vancouverの美しい景色を楽しみながら散歩するのは最高でした。スタンレーパークも結構近いし、海沿いに素敵なレストランもあります。またロブソン通りも近いので、買い物も楽しめました。

This hotel gives me a 'happy & comfortable' feeling in all of my stays. The location is perfect. It is only a few minutes walk to almost all downtown Vancouver highlights. The views up in the higher floor is magnificent. They have the softest, most comfortable bed ever that we had to look for the brand & model # of that mattress, pads, & yes, pillows!:)

The restaurant downstairs is superb as... more

A definet return is in the works

Very classy,professional looking and acting staff and very classy and elegant on the inside too..vladimir my orthodox friend you made my check out early yesterday almost too easy for me when i asked you to do a quick check out...thank you and definetly top on my list if i go downtown and need a hotel to stay at this is the one.... more

Excellent hotel in the heart of a great city.

Enjoyed three nights at this very nice hotel within a short walk to Canada Place, the convention center and a 4 minute drive to Stanley Park. Staff well trained and very friendly. Parking valet young gentleman was very helpful and friendly.

Great for business

I often stay at this hotel and enjoy it. This time was no exception. From the time I arrived, the staff were superb. At check-in, Abhi told me he would upgrade me to free WIFI. When I went for a run in the morning, Nicola kept both my room key and my glasses, and greated me with a bottle of water on my return. Couldn't have been better!

Could not have asked for more!

The hotel is in perfect location. The Staff were very helpful and friendly. The room was very nice and bed was super comfortable. Had room service and food was delicious!

Location Location Location!!!!!

In town for the Grey Cup. A wonderful hotel location for all the Festivities!! I am unable to say I will be back or recommend the hotel. Others in same price range simply do a better job of it.

Post Grey Cup 2014

After spending a number of nights at a hotel on Robson Street in Vancouver, we moved to the Marriot in the West End. The staff were great, check in was easy because of pre-paying. We didn't have much time in the hotel, so didn't use the gym or pool. But the breakfast at the restaurant was really good! $$ but generally it was the meal of the day before flying home, so it was good. The Coal... more

Grey Cup

Came for Grey Cup. Hotel was in a perfect location for all the festivities. Room was comfortable, friendly staff. Had a wonderful time with family, was very impressed.

Great place Nice room clean comfort Great location Nice people

Nice room...great views. A bit on the expensive side, but I felt that it was worth the costs.

Wonderful

The hotel was in the perfect location. The bed was super comfy. We had a great view of the city and the bay.

Very nice hotel.

Had dinner at hotel restaurant. We were very impress at how delicious it was.

Pleasent

This hotel is located at the heart of Vancouver downtown, very close to skytrain stations and shopping malls.

nice hotel

would love to stay there again, great hotel, closeto everything

Great location and staff, beautiful room

The room was beautiful, clean, with a nice view of the city. The bed was incredibly comfortable! It was conveniently located within walking distance to the seawall pathway and GasTown; there were so many great restaurants nearby to choose from. The staff was so friendly and provided us with a free tourist map upon our arrival. The girl at the front desk went so far as to ask what our plans were... more

Great stay.

The rooms are clean, cozy, and have great views. The staff was courteous and helpful.

Quiet, comfortable Coal Harbour/downtown hotel

Stayed here recently for two nights- the room was very comfortable and well insulated from adjacent rooms. We also had some drinks and food in the Showcase restaurant and bar which were quite good and well presented.

Bien situé

De l'hotel,nous avons visiter la ville avec les autobus Hop On-Hop Off ensuite marcher jusqu'a Canada Place et Gaz Town.

Great Location Excellent Accommodations

I was in Vancouver with my wife for 2 days as we had appointments near the oceanfront. Found the room to be very well appointed with exceptionally comfortable beds. Staff was very courteous and prompt to react to any and all requirements when asked. Will stay there upon my next trip. Ken G

Great room. Great view. Fresh. Clean always at my beck and call... Which when I go on vacation is exactly what I want. High room quiet. Great location to everything. A nice walk to the downtown core of beautiful Vancouver and seconds away from the conversation centre and Harbor air

Parfait

Excellent accueil ,parking aisé, très belle vue literie comfortable, buffet petit déjeuner délicieux et bien situé

- It would have been good to have a newspaper delivered in the morning, a lot of other hotels have this and we really like it. - Having a taxi on the side of the hotel would have been better than running across the road tot he taxi stand. - Hotel staff could have been a little more friendly.

*Note* I am a platinum level Marriott rewards so I am Marriott biased in terms of hotel but I do have high expectations from them.

I like this hotel, it's well located and the staff are friendly and easy to deal with.

Plus points :-

Nice decor in lobby and rooms
Concierge lounge (when open)
Nice bar downstairs
Good Buffet Breakfast selection in the mornings
Decent price for downtown location... more

We lucked out and was able to check-in early at around 8:45 am this past Saturday morning. The entire hotel was booked out solid since we arrived right on the day of the Sea Wheeze Half Marathon (sponsored by Lululemon). The event was right outside of the Marriott doors, so that was pretty cool; we got to see the top 3 finishers complete the race as we walked from Canada Place to the hotel.
... more

Overall great hotel and would come here again for next visit to Vancouver.

From the beginning the valet was fantastic, making me and the wife feel comfortable and at home even despite the hotel being booked and chocked full of people. There was some Canadian festival or special holiday going on and the hotel was booked solid and busy.

The lady who checked us in took the time to make us feel... more

This was a great hotel in a great location near the seawalk, close to Gastown, and just a couple of blocks from the popular Robson Street shopping. It's also walking distance from Davie Village and near a number of bike rental shops. Hotel has nice views, friendly and helpful staff, and was very clean. Beds were comfortable and bathrooms were well stocked with complimentary products, including... more

We stayed at the Pinnacle over the 4th of July weekend. It was the best Marriott experience I had so far. And as a Marriott card holder we stayed at quite a few.

Amazing staff with great service. Very friendly and attentive.
Great location which allows you to walk around and explore the area. As some mentioned. Stanley Park / Gastown / Downtown .. all within walking distance or only minutes... more

We stayed at the Marriott Pinnacle for a few nights in February. Easy to find, great location for using as a home base and exploring downtown/gastown/waterfront. The room was fantastic, the gym was adequate, and the food at Showcase Restaurant & Bar was great! We don't generally expect a lot from hotel restaurants, but this one suprised us. The view over the harbour from our room (30th floor)... more

Everything about our stay at this hotel was awesome! We had a room on the 30th floor with a view of the water it was simply outstanding!! The hotel went above and beyond to make our stay in Vancouver a memorable one.

Thank you to the staff of this hotel!

We had a lovely stay at this hotel but it is a little pricey especially if you have a rental car. The room was nice , we were given a corner room that had a GREAT view of the city and waterfront. Despite being fairly full due to many tour groups taking cruises, it was very quiet. The staff was very congenial and accommodating. The breakfast buffet was great and the bar area was cool.

While the... more

Wonderful experience a definite must try

We had the most pleasant stay not to mention the fantastic food offered at this cost friendly establishment highly recommend do try the cheesecake dessert if I had anything bad to say it would be that the service was a tad slow however they were extremely busy

Nothing special

Recently stayed. First of all, I think it's ridiculous that they still charge for wifi service.
The hotel is just OK. Lobby is pretty small and nothing fancy about it. The location is excellent and staff are friendly and nice.
Overall, I think it's over priced but so are other hotels in Vancouver downtown.

Great location in a great city

What an amazing city Vancouver is and The Marriott Pinnacle Hotel is at a perfect location!
Friendly staff, comfortable, clean rooms and beautiful views! I highly recommend! This was the second time that my husband and I stayed there and we are planning to go back for a longer stay next Spring.
From Claudius greeting us at the door, Vladimir... more

Welcoming staff, great location in Vancouver

My husband and I stayed at the Marriott Pinnacle Downtown hotel before going on a cruise. Originally we were to leave from Canada Place Pier which is within walking distance from the hotel, but at the last minute the cruise was changed to Ballantyne Pier a 10 minute ($15.00) cab ride away.
Very welcoming and efficient staff at the desk,... more

The worst marriott in the planet dont stay here

This is the Worlds Worst Marriott! I have stayed at at least 30 Marriott's around the world and this one is the worst Marriott. I stayed here one night and I wish I never stayed there. This Hotel is all about bad service, unfriendly attitude, and non stop IN YOUR Face Penny Pinching:
1) Check in: I was greeted by... more

Red Eye Soothing

After arriving from a Red Eye, Honolulu to Bellingham and then taking transportation to Vancouver and this hotel, what a pleasant, superior service we received! The concierge and bellhops met us quickly from our cab to assist us. Then, upon check-in, hours before that normally permitted (we thought we would have to wait in a public area), the wonderful gentleman... more

Great service and location

The front desk staff were really helpful and very friendly. Vladimir opened a desk up to check us in as a line was building. He was attentive, friendly and efficient. By the time we parked the car, they had a crib and microwave in the room which we needed because we have a baby. The room had a great view... more

Great stay! Great service and location

We stayed here for a weekend and had a great experience. The parking was convenient and super easy. Close walk to the convention center, shopping and dining out. The main restaurant in the property was great and accommodated a large party including our teenagers with friendly, helpful service. The room was clean and suited our needs perfectly. Overall it was... more

The most comfortable ever

I stayed twice at this hotel in the last couple of weeks, before and after a cruise. In total, we stayed 5 nights. I have to mention that I booked with Priceline, so the price was more than generous. I paid 150$ after rebates from Priceline and Ebates. I know by looking at their website that their rooms go for... more

The Night before a Cruise

We stayed here on Marriott Reward Points the night before our cruise to Alaska. We flew in to Vancouver and took the Canada Line to the Expo Line (trains) for $9.00 & then walked about 4 blocks to the hotel. It was very convenient! At check in we were booked in a king bed. I asked for 2 doubles &... more

Really nice hotel, great location

I stayed at the Pinnacle for a couple of days in April. The location was great. Only a block away from Cole Harbour. Really nice for a morning walk or jog. The hotel was really well maintained. A nice clean room. Really nice restaurant and bar. The pool and gym area was really nice. Having a personal trainer there is... more

Great location, spectacular views

Although the rooms were average Marriott with dated bathrooms, the location and view were fantastic. Positives: staff all wonderful. Concierge got us to the right places and good restaurants with smiles and details. The entire staff was positive, helpful and everything was "of course" and "yes". This was my 4th stay in Vancouver and 4th hotel. My last being the... more

Average Downtown Hotel

The Marriott Pinnacle was a very average stay. I found their rooms to be overly-pricy and yet lack the comfort and style of other similar class hotels such as the Vancouver Sutton Place.
The location of the hotel was downtown, close to many attractions and restaurants. You are right in the heart of downtown when you walk out the front... more

Location near Convention Center and walk to Stanley Park

I recently was in Vancouver for a conference. This hotel is located near the convention center (about two-three blocks) and close to Stanley Park.
Check in was quick and the front desk staff was friendly and helpful.
Rooms were clean and average size. Nice view. Free WiFi Internet in room because of conference rate. In room safe. Gym- but with... more

Good view depending on the rooms

Stayed here on a few occasions.
High floors are great and facing the inlet is always good.
Corner rooms are quiet except when the A/C kicks in.
The rooms are a little dated but cannot deny that the location is really good.
Service is good from the staff.
The restaurant is worth a visit.
Swimming pool is a decent size.

Great Location

This central location is close to just about anywhere you would want to go downtown. We were there as tourists, and the concierge was very helpful in suggesting places to go, things to see, restaurants, etc. We were there four days, and enjoyed the stay tremendously. We were able to walk to most locations, and cabbed to others. We didn't... more

Very Pleasant Stay

I traveled from Baltimore to Vancouver to attend a conference being held at the Renaissance across the street. I chose the Marriott to increase my Marriott points. My room was very nice--I had a good view-cleaned very well each evening. The hotel is very centrally located--an easy walk to many of Vancouver's attraction. The on and off bus stops right... more

Marriott Comfort and Style

My wife and I stayed there last month for five (5) nights prior to our cruise. We had a harbor view, although part was blocked by a building. However, we did get to see the view and experience the beauty. The staff was outstanding- friendly, outgoing, cheerful, and very helpful. The room was a little on the small side, put,... more

Excellent Location Near the Convention Center

I recently stayed at the Marriot Pinnacle to attend the CPMA tradeshow at the Vancouver Convention Center. The pluses: Marriot standards in walking distance of the Convention Center. Rooms are spacious, I really liked the wood scented toiletries and the quality of the internet was good. It was included in out group rate, but most of the time you will... more

Business travel

I stayed at the Marriott from May 11-13 2014. It was a business trip to attend a nearby trade show.
The hotel was excellent in every way. Parking was just under the building, clean, well lit and safe. The check in process was very friendly and more importantly, efficient and fast. The room was very neat and clean, as was... more

Not the best

Our room was ok, the bed comfortable & plenty of towels. The view was horrible. Roof top heating & cooling units. We still have a problem with our bill. They will only e-mail it and we haven't received the e-mail after 3 days. No response to my web request. Pretty unhappy. Expensive . The indoor hot tub with no beach... more

One of the Top Hotels in the Marriott System

Now in all fairness to the other Marriotts (no I have not stayed at every Marriott around the world) this is just my experience with the many Marriott properties I have stayed at. This hotel is in a nice section of town and they really now how to treat their guests. I felt like a true valued guest in Marriott... more

Had 3 days here and it was one of the best Marriott experiences I have had, worldwide. The staff was friendly and attentive, as you would expect, but also thoughtful and genuine.

E.g. left out some kids clothes that we had washed in the sink to dry on the shower rail. Housekeeping set up the suitcase caddy like a drying rack in the tub and carefully laid out the clothes on it. Brilliant! Wish... more

The perfect place to stay in Vancouver!

Ideal location steps away from the sea wall in an upscale Vancouver district. Comfy pillow-top beds, quiet, attractive rooms, extremely congenial hotel staff, excellent restaurant and bar, well-appointed pool/health club on the fourth floor. A guest can feel welcome and at home here. Loved it and will be back!

Great hotel in an ideal location. Right smack in the middle of downtown Vancouver and walking distance to all of the local attractions (restaurants, bars, Gastown).

Hotel is nice and provides some amazing views if you're on a high enough floor and have views of the water. I had a corner room with views of the water and the mountains that make up the other side of Vancouver. Truly amazing to... more

Hotel stay

Over all excellent stay; staff were professional and friendly, location was excellent (heart of downtown, nearly on the waterfront, train station 5 min or less walk)

Overpriced. Got a decent deal via priceline ($87/night) but the self pay parking made up for any "deal," it was $33/night, valet ~$41. Internet is free in lobby. In room, costs $16 for 24 hours. (Ridiculous!) Service was great. Rooms were ok nothing fancy. Location was great.

Good for Pro(fesional Travelers) Not for Con(vention goers

I stayed this Hotel as Part of Fan Expo 2014, it was an overall pleasant experience and everyone in the Service industry was nicer than you could ask for. unfortunately there was a few things that soured the experience. One thing is that checkout is at 12:00 PM exactly, you cannot check out after 12 and in fact they treat... more

The concierge was outstanding

This was my first trip to Vancouver during the weekend of my daughter's birthday. The front desk was very accommodating as we tried to find a room with a good view on the waterfront. The concierge was very helpful -- especially Josh G. who not only found a great restaurant for our birthday dinner, but reserved it himself, and even... more

Great stay

We had a great stay at the Marriott. I was especially impressed with the friendliness and helpfulness of the staff. They made the stay enjoyable. I liked the location and view. It is a quick walk to the water. We bumped up to the concierge level room for $50 a night but it includes free wifi and free breakfast.Enjoyed our stay.

business stay - perhaps not most cost effective

Working downtown and stayed for 1 week. The hotel is in a great location for business and vacation - located within a short walking distance to public transit. Buses, 'skytrain' and 'seabus' are easily accessible and perhaps the best way to move around the city and surrounding areas. If you need to attend with a vehicle - best check parking... more

Great business stay in Vancouver

Not the most modern or luxurious hotel I have stayed in, but the service was right up there-front desk in particular did a great job. Room was fine, HVAC system was a little noisy but, for me atleast, not bothersome. Great view from the exec lounge. Will definitely stay again on my next trip to Vancouver in May.

Early Check In A Bonus

We arrived at the Vancouver Marriott Pinnacle Downtown Hotel at 8am after a long haul flight from Sydney. We were absolutely delighted to check in straight away, shower and catch a couple of hours sleep before setting out to explore Vancouver.
The hotel is located in the business district of Vancouver just a short walk from the harbour, Robson street... more

Good place

Stay here twice once in December 2013 and again in January 2014. Overall very good, location, only issue would be rooms are on the smaller size (even for downtown). It was clean and the staff were great certainly would recommend.

Good Hotel in the Heart of the Business District

We loved our time at this hotel. As we were on vacation the location was ideal and close to all the major attractions with the added advantage that the Vancouver Trolley Hop-on Hop-off bus has this hotel as its second stop. As such we could move around easily to all parts of Downtown. They also have an inexpensive car rental... more

Average hotel for upper-end price

The Vancouver Marriott Pinnacle Hotel is nice, but there are better for the price. My room was smaller than I expected, the view not spectacular (it looked directly onto an office building), and the heating/cooling system was loud and even looked out-dated. However, the room was clean, the bed was comfortable, and the staff was friendly. I have stayed at... more

I have never experienced a business in hospitality where EVERY employee provided excellent to above and beyond unexpected service with pride. When Nicola at the check in counter learned I was in town to visit some antique stores she researched some stores in the area and within an hour of my arrival, she had an envelope delivered to my room with information on stores of interest for me to... more

Comfortable hotel near the water in Vancouver

I enjoyed my stay at this Marriott hotel. Room I had was small, but had a fantastic view of the harbor and surrounding mountains. the hotel is quiet and very clean. elevators were efficient and available quickly. the front staff was very friendly and accommodating. I ate dinner in the main restaurant one night and the food was nicely presented... more

Fantastic Stay

I first stayed at the Marriott Pinnacle in Vancouver back in December 2006 when I was scouting it as a possible location for a conference. I was impressed then, and all these years later I'm still impressed. I stayed here recently for a conference and once again the staff was brilliant. From the doormen to the front desk to the... more

First time at Pinnacle

We booked 2 nights for a harbor view room at this hotel. Our room does look out the harbor but there are 2 tall buildings blocking our view. If the room listed as "partial harbor view", I would feel less disappointed for the price that I paid. As other mentioned, the room is small, old furniture and noisy. There's coffee... more

Great service, convenient location

I was most impressed with the personalised services. Especially the bellman (unfortunately I can't remember his name). He helped me hide toys in my room before my two nieces arrived. I was there for the TED conference and I felt the staff was knowledgeable about the event and needs of the attendees.

Great hotel! I stayed here while attending a conference in the hotel, and had a great experience. The hotel room was clean, neat and tidy, the bath product smelled wonderful and were of good quality, and I enjoyed the decor. The service was excellent, and every employee I encountered was helpful and friendly. I'd totally stay here again!

Great location, good room

We got a great deal on the hotel via Hotwire and spent one night while in Vancouver visiting friends. The hotel is in a great location to access all of downtown. Staff was friendly. Room was very comfortable, especially the bed. The room was small though as was the bathroom, but a great choice for a quick trip, especially if... more

Not what you expect from a Marriott

The service was good and the staff very friendly. Location is excelent and the high floors have great city views. The rooms are small, old fixtures and furniture, feel dirty, the walls are so thin and the door so cheap you can hear everything in the hall and your neighbor. There in no mini bar, but at least they have... more

Rooms priced nice

I booked a room several months in advance and thought I got a really good price for the location. Room was really nice. Wifi was really high compared to other hotels that I have stayed in. Only hotel that I have stayed in that wasn't free....$16 a night. Also parking was $33 a night. Wish parking would have been included... more

Not a bang for a buck

Average. Friendly staff and a good location though. Had to ask shower caps, mouth washers, bar soaps, skin lotions, etc. Felt the hotel wanted to save some costs. but way too frugal. Wouldn't go back.

Perfect location

We lucked out and got a really good price online for this hotel. It's in a great location and just perfect for exploring downtown Vancouver. The service was good although staff could have been a little friendlier. Lots of shopping and places to eat nearby.

The staff really make it

Just wanted to post a quick review commending all of the staff that I came into contact with during the 6 days I stayed last week. From check in to the Elite lounge (both morning and evening staff) to check out, to the door men, everyone was incredibly friendly and helpful. Marriott - what assets you have in your staff.

Stupidly expensive internet but good location and comfortable beds

The location of this hotel is great although be careful paying extra for a room with a view. I did this and the view was of two other buildings and the water between them. The internet is overpriced (I think $17 inc. tax), which given even the Four Seasons is no longer charging, is totally unacceptable.
The rooms are a... more

Great Service! Great Food

Wow! Little details really mattered. I was quite impressed by the hotel staff. Friendly, helpful, and very quick to set up taxi rides or give good directions. The room was very nice, clean and the bedding was FANTASTIC! The pool & steam room was a great bonus. I really liked the restaurant in the hotel. EXCELLENT service. The food was... more

4 Days in Paradise

What's not to like? A beautiful property with friendly and attentive staff. The Marriott Pinnacle is centrally located to the convention center, Canada Place, Robson Street and Stanley Park. The views are amazing and the rooms are well updated and furnished with everything you need - including an umbrella for that "occasional" rain shower. Easy access to and from the... more

2 Night Escape

Bought a 2 night escape at a Silent Auction for charity. The hotel and staff were all amazing. My room was on the top floor or the hotel on the 31st (assuming there are residential above that) and everything was great. Huge shower stall (with huge window in the bathroom). Room was large and the hotel was able to assist... more

Old room

I stayed here for one night after spending a few nights at the Coast Coal Harbour. The room was dated in comparison, could hear everything in the hallway and the air-conditioning would switch itself on and off so often I had to shut it off to get some sleep. I paid about the same price for both. They are virtually... more

Good for the price

Paid $75 on Hotwire so was really happy with the quality of this hotel for the price. If I paid the rack rate it would have been average.
Rooms clean. Beds comfortable. Washrooms seemed to be new. Service was decent.
Would have preferred to stay at the Hyatt regency. Better all round.

Great hotel

The location is fantastic along with staff which is very helpful. We were able to walk to all our destinations. The rooms maybe considered a bit small but they are comfortable and very clean. We ordered room service one night after a show and the food was excellent. Would definitely stay at this location when we travel back to the... more

A very nice hotel

I had not stayed here for a couple of years, and wow have they done a nice job with the update! It always was a nice hotel, but it's even more-so now. I had a fantastic room overlooking the water, and the room was super nice and exceptionally clean. The bed was perfect as were the pillows, and I could... more

Reward member hosed

The Hotel views of the harbor were awesome. As a Marriot Gold member disappointed to learn the Hospital floor is closed on weekends!! Also pool and spa were closed while we were there. They did offer passes for the Renaissance across the street but it was too cold to run back and forth just for the pool. So disappointed.

Gorgeous hotel, great stay

We were given a room on the top (31st) floor, with wraparound windows on two walls. Two comfy chairs with side table, huge flatscreen, desk in the room, multiple reading lights, huge bathroom with separate shower and tub, and niceities like a room safe, umbrella, iron, and coffee assortment.
Terrific fitness room with lots of equipment, sauna, hot tub, lap... more

Great location, high quality amenities, awesome facilities & a lovely gym

Stayed in room 3005
Service - Reception:
Was greeted by Shiveta on the Sat afternoon. She made conversation and was friendly. On my third day, I asked for some amenities to be replaced and this was promptly and accurately executed.
On one evening, late at night, I was using the computer at the lobby. As I walked past the reception... more

great price

Comfortable bed. Small room but adequate. Great pricw .

The two reasons our experience was excellent was the staff and the accomodations. The staff was excellent. When we arrived late the front desk person was able to give us a room with the harbor view. The breakfast staff was solicitous and friendly. We were treated with some sweets after we watched the Seahawks win their game to go to the Superbowl. When there was a discrepancy in our bill at... more

I loved our stay here! We stayed for a week during the Christmas holiday, and fell in love. Its located in the Downtown area close to all the amazing shops and cafes. My son LOVED the spa/pool area. This place has a good sized pool, hot tub, wet steam room and sauna. We definetely frequented these during our stay! The hotel also surprised my son with a candy filled stocking on my hotel door on... more

This is an outstanding, cosmopolitan property in the heart of the tony Vancouver waterfront district. Alia is an outstanding manager - she and all staff make you feel very comfortable from the outset. Elevated, panoramic views of water, city and aircraft alike are sure to deliver. Highly recommend this property to the Marriott family of travelers.

To Do:

1. More computers downstairs. The... more

It is always a nice touch to receive some complimentary food and beverage amenity when staying along with a nice personal note from the manager. It says that they know how to treat their customers!

The rooms were on the smaller side, but that is pricey land values for you. Rooms had an awesome view of Burrard inlet and West/North Van, if it weren't for the low cloud ceiling.

My room bug would... more

Thanks for being so convenient.

This Marriott is conveniently located a block away from the Vancouver Convention Center. This was awesome for several reasons: 1) I ran the Lululemon Seawheeze race and the start line was by the convention center 2) the convention center was where the race's expo was and 3) There's this yummy gelato place down the street by the convention center which is down... more

Stayed dt for the weekend and got Marriott on priceline. I have stayed here before and liked it but this time was even better. They did great reno in lobby and lounge. They gave us harbor view upgrade to it was bday. The service from everone was first class. Will definitely stay here again.

Great place to stay

We stayed at this hotel for nearly one week. The room was very clean and well kept. We had a room on the 20th floor with a city view. Our windows were panoramic, spreading nearly the entire length of the room, from floor to ceiling. The king bed was extremely comfortable! This hotel was within walking distance of almost everything.The one thing I didn't much care for was the separate shower and... more

stayed there for 5 nights to attend a convention.
Clean, timely housekeeping, bar was active and attentive..........zero complaints what so ever.
Very nice roooms for $220

Vancouver Marriott Pinnacle deserves a 5 star! Service from Check-in, Bar, Restaurant, and house keeping was EXCELLENT! They were all very friendly, and very helpful. They were there to serve and they did it with a smile. The bartender at the hotel was very friendly, it made it seemed like I knew him for a long time, when I actually just met him the evening I arrived at the hotel and decided to... more

A fantastic business hotel. The location at the harbour is perfect for any conference at the convention center and also very close to the attractions in the commercial area downtown. One thing I really liked about this hotel was that it was central but not chaotic. There wasn't a huge traffic jam outside everyday. The surrounding streets afforded the excitement of being in a metropolis without... more

Yes, yes, this place is nice. It has nice views (if you pay more) and the people are friendly. It's nothing that special though (for the price). Why is parking $12? And I have never in my life heard of parking being taxed. That's just crazy! A $150 room ended up being $200 after taxes. Pffft. For that much money the mattress should feel like a cloud. I should have just stayed home. :P

We had our wedding reception at the Marriott Pinnacle and we couldn't be happier! The venue, food, service, hotel rooms were all amazing and went above and beyond our expectations! Our guests were all raving about the food and the venue. I especially appreciated Amanda Young's attention and creativity in helping us with our wedding details. The hotel is also beautifully renovated so it makes... more

one night stay before cruise

We booked the Pinnacle because of it's convenient location to the port where our cruise ship would depart. We did not want to have to make transfer arrangements in order to get us from a hotel to the port. It was only a 1.5 block walk from the front door to the port. There was a quaint breakfast shop right outside the second floor door (back of the hotel) and the town was beautiful and safe for... more

My family and I stayed at the Vancouver Marriott Pinnacle Downtown for two nights prior to our Alaskan cruise. I booked using points and my parents booked a pre-pay rate. We were put in rooms next door to each other on the 28th floor. My room was smallish but normal for paying with points. My parents' room was the exact opposite. The room was long and windows covered the entire length of the... more

Great service for conferences. Definitely a place to check

Right off the cruise ship

Walked from the ship terminal and checked in early with no problem. A great location and the whole area was clean and beautiful. Breakfast is pricey but there are coffee shops nearby with breakfast. The staff was very helpful for getting us around town and to the ferry for Victoria. I'll stay at Marriotts again.

Nice hotel, good views

The Marriott has a really good location if you plan to walk in the city while on vacation. The harbor views are also really nice, though there are some buildings that obstruct the view a bit. The room was also very, very small, and the style was suited more for business than vacation comfort. Hotel staff was ok, not overly helpful or friendly. The bar staff was standoffish and the prices in the... more

Why is it bad?
1. Management decision of power-washing garage and extremely loud construction drilling noises on a high-volume summer weekend. This should be avoided on a busy weekend and carried out on weekday instead. Extreme disturbance to guests.

2. No response to customer requests. Requested double-bed twice, and never got it. Requested at reception to have a roll-away bed delivered, and... more

Great City Location

Great location, walking distance to everything. 2 blocks from harbor and Canada place where a lot of the tourist bus will pick you up for activities, such as for Capilano Bridge. Room had a great view, very clean and modern. Too bad wi-fi wasn't free in the room.

Great service, clean, and modern (As modern as cookie cutter gets) Oh and pet friendly! My frenchie loves it here.

Parking is a bit high, but then again you're in a professional area of downtown. Guests should get a break somewhat, but I bet parking fees are a money generating machine for them.

I've stayed here somewhere between 6-8 stays over the last few years, it is my go to place to stay... more

Great hotel, very modern and clean. The pool and workout room are clean and spacious. Staff are all helpful and nice. The location is excellent for access to the Olympic flame, convention center, and running through Stanley Park / Coal Harbor. Only 2 block walk to the Seaplane port as well. The Showcase restaurant / bar attached has pretty good food and drinks as well. The hotel lobby also has... more

Great business hotel - convenient location

Rooms are clean - staff is friendly - concierge lounge is inviting

If you are Marriott fan like me, definitely consider staying here.

Very Nice Hotel

This hotel is in a very good location. The room was modern, clean and nicely furnished. The bathroom was large with a separate tub and shower. The hotel was very quiet. The bed was quite comfortable. I would definitely stay here again.

Would stay there again notwithstanding 1 issue

There was a lot to like about this hotel. Clean, quiet, well located, helpful staff and nicely appointed. The only down side was that my room smelled rather musty. Other than that, it was a very nice stay.

We were very pleased with the hotel overall. Service is good, the location central but quiet for downtown Vancouver. The room was quite spacious, the bed with it's european style linens and pillows was the best I've ever seen in a hotel, anywhere. I would recommend this to everyone.

Excellent value for the money. Hotel staff were excellent. They were very pleasant, accomodating and arranged a corner room with a great view and king sized bed. Our expectations were exceeded and we would definitely recommend the hotel to others.

Vancouver Marriott Pinnacle

Exceptional service - we stayed for 2 nights during the recent snow storm and the hotel staff was extremely attentive. They have good facilities - indoor pool, spa, steam room, etc and massages are available by reservation via the Concierge. The food is high quality for a hotel and the rooms are very clean.

We enjoyed our stay

I would recommend this hotel to others. Great rooms and services.

Awesome location. Walking distance to shopping areas and restaurants. Parking was convenient and reasonably priced for guests. Rooms were clean and nicely appointed. Mgmt even went above and beyond by treating the wife to nice dessert for her bday. Enjoyed the view from the 31st flr. Definitely would stay here again.

I really like staying here,and have done so a few times. The location is a big plus for me as its close to my favorite places. My daughter who is really picky gives it her seal of approval also. The rooms are clean and roomy. Also lets break out with the free Wi-Fi, I hate having to mess around after checking in. Parking is also a little pricey but that's a Vancouver thing. I would stay again... more

Short trip to Vancouver

One night stay. The room was clean. I liked the standup shower. The location is good, very close to shoreline.

very good

check in took a little long but the staff were friendly and helpful. MEAL IN THE RESTAURANT WAS VERY GOOD.

Living in Vancouver Marriott Pinnacle Downtown Hotel

A good hotel at a great location. Close to the Skytrain line from the airport and just a step away from the water front.If you have a car, try parking somewhere else, as the lot rates here are upwards of past $30 for the day. The cheaper rate they tell you is one where you would have to drag yourself out of bed real early to move the car! If you are here on the weekend, go up a block or two,... more

Great spot near the Convention Center

The Marriott Pinnacle was a great location easy walking distance from the Convention Center. The in-hotel restaurant and bar had good food and service. The rooms were comfortable, and the lap-swimming pool was a great plus!

good service

good experiance.food is good.service is excellent.

“ Good – Clean and good location. Bad - Ventilation system sounds like a leaf blower. I've stayed in three different rooms and it's always the same. You can not sleep with the air conditioning or heat on. The rooms are small, invite two friends for conversation and two of you will be sitting on the bed. There is no movie selection and no mini-bar.
”

“Overall, hotel appearance was nicely decorated for Christmas. Neat, tidy, clean, lacks free Wi-Fi in hotel guest rooms. I would recommend this hotel. Walking & sky train, transit maps of area would be an asset.”

“I've been a fan of Marriott hotels for a long time, and this one does not disappoint. Good amenities, quiet and comfortable rooms makes this an excellent choice for business and leisure travelers. The restaurant was amazingly good -- my husband had the prime rib special, and he said it was the best he had ever had. This convenient location makes it an easy walk to Gastown & Chinatown. Stanley... more

Very Happy,
Stayed 7 nights. Loved the room. It was set up with the bed facing the bay windows with a great view of the convention center and the harbor. It was kept clean, the staff was friendly and willing to help. I asked for a fridge and it was provided because the "ice chest" type fridge is lame.
The concierge's sadly to say gave me wrong info all 3 times I asked. 3 different... more

It's a great place to stay. The Ocean View Room which i was in on the 18th floor was great as well.
It may not be the cheapest Hotel but it's worth the stay. My most important stat for a hotel is to be clean. Well it is :) Great stay and everything is just around so no need to travel to far.

“Would not consider this hotel a 4 star. 3 and one half at best. You may not get the room type you had booked.”

“ Located in an upscale residential (high rise condos) and business area. Easy walk to Downtown and Public Transit stops. ”

Vancouver Marriot Pinnacle

The Marriot in Vancouver was a great place to stay. The employees were very nice and helpful with directions to various places of interest.

“Our group loved the Marriott Pinnacle, we walked everywhere because of its location. The rooms looked new.
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“Room was attractive and very comfortable. Hotel restaurant was nice and reasonably priced for a business hotel restaurant. Pool area was nice (although water was a little cold). Staffing was generally great and very friendly, especially at the door and in the restaurant.”

“ Very nice hotel, clean, great downtown location. ”

“ Great place to stay for the business traveler. Rooms were very comfortable. Great gym and pool facilities. ”

“Located in downtown Vancouver, steps away from upscale shopping and dining, blocks from Roger's Place (hockey etc.) and BC Place, and a short cab or bus ride from Stanly Park. The lobby is beautiful, with very helpful and polite staff. Parking was secure and reasonable. The rooms, although not large, had everything you would need, and were nicely appointed. The bathroom had a full tub as well... more

We had great experiences with many other Marriott hotels, so we decided to stay loyal and picked the pinnacle hotel.. We were first given 28th floor with harbour view, but found a spider underneath my pillow. We were pretty grossed out..so we called the front desk, but from the sound of it..they thought we were lying.. then they gave us the 30th floor. We were hoping that it would be much... more

I enjoyed the Marriott Hotel

This hotel is very convenient , fair priced and has excellent and efficient staff. Food was very good. Within walking distance of the Skyway from the Airport. Conference facilities were good and staff helpful amd efficient.

Less than pleased

1.) At checkin there was only one of two rooms available2.) Came back later, no rooms available. Clerk spelled other parties name wrong and it took the clerk a while to find the room.3.) No bottled water in room. Was told there would be some there.4.) Phone did not work well very staticy even after changeout.5.) refrigerator did not work, maint. took it away but never replaced it.6.) Told... more

“Great location with exceptionally friendly professional staff. We could see ocean and olympic torch from our room. Close to shopping and eating. Conceirge helpful with excursion plans”

“A very good place to stay in Vancouver.”

“Seems the same as other Marriott's. My husband was a little turned off by the dirty shower in our room and the fact that when my husband went downstairs to ask the Concierge desk a question about the area he was basically told to look on line. We were surprised when we had to call the front desk for another robe as they said it was standard to for each room to come with one. That seemed kind... more

“We arrived early after getting off the cruise ship and expected not to be able to check in, but were amazed to find our room ready. The friendly staff was efficient and treated us like any other guests. Our large stylish room looked new. At check-in we were given the option to upgrade to a room with a harbor view which we declined.”

“Great stay, very nice rooms and lovely view. The staff was helpful in getting us a room with two beds and the pool area was empty (a plus for me).”

“This is a fantastic hotel to stay in - from the rooms to the amenities. I recommend it without hesitation.”

“ Nice hotel with friendly & helpful staff. Our room was lovely, clean and nicely appointed. Bathroom had both a bath and shower. Bed and bed linens very comfortable. I would definitely return and/or recommend this hotel to friends and family. ”

“ Excellent hotel and staff. Most hotels have complimentary wireless in the rooms and lobby at no charge. Overall the hotel is highly recommended for business or leisure travelers. It is not a hotel for romance. ”

“Outstanding value for the level of amenity, comfort and location.”

“Very helpful staff. Location perfect. Room was on 23rd floor looking onto harbour. Beds very comfortable. Parking a little confusing (chose self park), but figured it out after a few minutes.”

“Great hotel at a great rate. The room was very clean, bed was comfortable and location was great. I would recommend this hotel to anyone who needs a great hotel at a great price.”

“Very nice hotel well-located in downtown. Very clean and spacious room. Good service.”

great get away

Very nice hotel. Was located in walking distance of many attraction.

“Great location, fantastic food and rooms you could swing a cat in!”

“The service far exceeded all expectations and was located right in the heart of downtown Vancouver. It was close to many restaurants and shops with the harbor right across the street.”

“ Great place to stay and it's a pity that my stay was too short. ”

“Very friendly staff, efficient check-in, the room I was assigned was excellent, full glass and excellent view, which made my day.”

“The hotel was excellent. An amazing location that allowed us to walk a couple of blocks to Robson street and enjoy some of the pre-Olympic festivities, or walk a few blocks down and enjoy the sea wall and Stanley Park. The hotel was very clean, and the bed was heaven. The hotel as their own bedding line, that alone was worth the stay.”

“Loved it. We had a blast! Walked along the downtown waterfront. Loved the view. Wish I had brought a bathing suit! We had a fabulous time! Thank you.”

“ Room was nice. Amenities were fine. Clean but not pristine. Staff pleasant and helpful. Security poor as people were partying in the hallways and no one stopped it. ”

“Great location, great value.”

“Excellent hotel all around. The view from our window was spectacular. The concierge was very helpful. The executive upgrade was more than we expected and definitely made the stay much more enjoyable.”

Great attitude

I really enjoy the good service, the staff was very pleasant, they wer always smiling and helping me. The concierge was very helpful.

Good service, but left hungry

The hotel itself is great. We were treated well upon arrival, even though we were wearing pretty sloppy travel clothes, and the housekeeping and front desk staff were both wonderful. The only problem is if you're looking for food after dark in the area. Everything in the immediate area is pretty pricey unless you hit up the 7-Eleven and navigating to find somewhere open that was decently priced... more

“This hotel exceeded expectations. Fitness room is the best of all hotels I have stayed at. Sauna, steam room, pool, and jacuzzi and more workout machines than usual. Lounge was relaxing and breakfast was very good. I went with some friends who enjoyed themselves and were impressed with this hotel not to mention the price. All in all it was expected of a Marriott property.”

“We were delightfully surprised at how helpful, polite, and professional the staff was at Marriott Pinnacles in Vancouver. The hotel is located in downtown Vancouver, which has nearly Zilch restaurants that are kid-friendly. On our last night there, the staff offered us a discount at the hotel restaurant, which was plenty comfortable for us and our baby to dine at. One of the concierges was... more

“This hotel was a very pleasant surprise. Beautiful views, wonderful staff and a great location. They even gave a stocking stuffed with candies for Christmas morning. The focus is definitely on business travelers, but a wonderful place for families and individuals too.”

“The location of the hotel and view from the room was great. The concierge was very helpful and friendly. Staff was also friendly. We enjoyed the breakfast buffet at the restaurant. Fitness center and pool were nice.”

“My husband and I took a short vacation with our 3.5yo daughter at the Marriott Pinnacle. Although we spent very little time at the hotel during our stay, the time we were there was quite pleasant. The staff was very pleasant and accommodating. We were placed into a corner room on the 19th floor which was wonderful. The room is oddly shaped, and the bed was almost in it's own separate section.... more

“Beautiful facility with the problem of outrageously expensive parking.”

“Higher than expected quality for a mainstream hotel chain.”

Great location, excellent service and beautiful rooms. Great place to stay for a weekend getaway.

“Good loaction in coal harbour. Better than delta suites, cheaper than fairmont, and sutton place.”

“Great hotel that provides all the necessary services and the staff was very helpful.”

“I've been here twice now and would definitely recommend this hotel to anyone traveling to Vancouver for any reason. My wife and I traveled with our 1yo and found the 1bed room to have plenty of room for ourselves to relax and our toddler to run around (and the room was sparkling clean so we weren't sketched out about having our child on the floors). The staff even provided us with a crib at no... more

Great hotel and location

Dependable Marriott quality. Excellent staff. Within easy walking distance of most everything in Vancouver. Expensive parking!

Pricey but convenient

The room was clean and comfortable, but the extra charges for the parking, the expensive food and the expensive internet were a bit prohibitive. The concierge was extremely helpful and informative and the location was perfect for the Downtown attractions. It was easy to drive to based on Google maps directions. The family had rooms on many different floors, but having limited access via... more

“This is a wonderful place to stay. It is very clean and the people are very helpful and nice.”

Top notch hotel accomodations!

We arrived at the hotel, on foot after a full day of car, air, and public transport to beautiful Vancouver. The staff and concierge at the hotel were a very helpful, courteous, professional yet down to earth group to deal with. The hotel is only a block from the Waterfront, a block from the Skytrain, and a short walk to the Water Taxi service (located next to the Convention Center on the... more

What a view!

I felt welcomed from first moment to last. All staff were delightful; the concierge service was especially helpful.I enjoyed a spectacular harbor view from the 27th floor. The location is ideal to all downtown and harbor attractions.

“The staff helped us with finding a church, restaurant, and computer to print off our airline boarding passes. The staff even arranged for a taxi van to pick us up at 5 AM to go to the airport.”

“Great location and great staff.”

“Great hotel, very happy. When I went, there were only 2 working elevators - so made going in and out a pain. But the room was beautiful, staff was very friendly. Parking was a bit expensive though.”

A fair experience

A 50th wedding anniversary marred by 2 out of 4 elevators inoperable for the entire week, noisy pressure washers outside, and a fire alarm at 6:45 a.m. caused by a permanent resident (no credit or compensation by hotel for the gross inconvienence).

“Clean, convenient, loved the color scheme, and comfortable. They had only 3 elevators running throughout the weekend and that was bothersome for as many people who were trying to use them, but otherwise no complaints. We had a corner room with awesome views, the bed was so comfortable, the TV was good sized. It was very nice.”

“Nice part of town, nice room. Very silly that they put an old Nintendo game system in the room that they charge per hour to use.”

Beautiful & helpful

We arrived past midnight on a VERY busy night in Vancouver. Unfortunately, Orbitz had communicated 2 persons to the hotel so when 2 adults and 2 kids showed up with 1 bed - we had a problem. There was not an available room in the city but the manager was EXTREMELY helpful and they made up a bed on the floor for my kids and comped our breakfast. The room had been paid already so they... more

“Everything was wonderful, I could see the water from my window, through two skyscrapers, yet still beautiful. loved the orange/ginger lotion.”

“Great hotel.”

“Excellent location and very helpful staff at registration, concierge and doormen.”

Great hotel!

Every staff member went out of their way to make you feel at home and help with anything we needed. Great hotel! :)

Nice Place to Stay

My experience was fine. Nothing noteworthy, good or bad.

Again at home, my 3d. Stay here

I have attended several conferences and exhibitions since 2004, at the Pan Pacific Center and now to the, out of this world, new Vancouver Convention Center. For Hydrogen, Fuel Cells and Renewable Energy for the climatic change and the environmental sustainability. One of the best hotels in the vicinity and for prices and service and services, much better.Every visit to Vancouver and in this... more

Good Hotel

Walking is expected. Be in good shape.

Great Location and Price

Consistent with Mariott service offer and great location to new, beatyfull Convention Center. When next time in Vancouver will very likely return to the same hotel.

Great hotel, great location

Our room was spacious and comfortable, spotless. The concierge extremely helpful in getting us set up for tours and giving us tips on restaurants and attractions. The restaurant, while not expecially elegant, had great food and friendly knowedgable staff. The location was great - short walk to the convention center and waterfront, comfortable walking distance to most attractions downtown. ... more

Nice week at the Marriott in Vancouver

This is the perfect location if you have business in downtown Vancouver. Few minutes walk from the Convention Center and very close to the entertainment district too. Nice, quiet hotel, extremely helpful and pleasant staff! And the price is right too.

Vancouver Marriott Pinnacle Downtown Hot

Very friendly staff.

Perfect place!

This hotel is super luxurious! With what we paid for at the Marriott, it's all worth it. The menu at the restaurant below (Showcase) is insanely expensive. There are close cheap places to eat nearby.

Location was central and great

The support staff was excellent - doormen,cleaning staff, fitness room staff. The main lobby staff varied and was not as helpful. Using the internet as a visitor to access locations was a problem. A visitor friendly service would be better instead of selling trips.

Great Place

Went sking and then to business meetings

great

met my high expectations

Best Stay at the Vancouver Pinnacle

Definitely on my recommend list. Very close to excellent shopping and the water. The rooms were very comfortable and relaxing - I slept so well in those beds. Also, the shampoo and soaps are my favorite of any hotel! On my next return to Vancouver, I will definitely stay here!

A+ Customer Service from Hotel Staff!

Yes, would recommend this Marriott for sure! Arrived to have a room with view of other high rises and contruction on 11th floor. Politely asked for possibility of room with a view and was offered full view of water and mountains for additional $20 per night. Took it and was very pleased with view from the 24th floor. Excellent value for the cost of booking through Skoosh. Staff helped us to... more

Great Hotel at a Great Location!

Great Hotel! Great Location! Great View! Close to Burrard and Waterfront. Good Value for the money. Only drawback is you have to pay for internet in the room.

Good location but the room was too simple

We stayed in this hotel for 2 nights. We were suppose to stay for a week. We stayed on the Concierge level which was a joke. Would be nice if the private club room had more to offer. The view was spectacular we were on a high level and had a great view of the city. But the rooms were very small. Good thing for the whole wall of windows. After two days we ended up moving across the street... more

Great views & comfort

The hotel was very accommodating and the staff were wonderful!!! very friendly & helpful. We traveled with friends & they were on a differnt floor. The security they use will only let you go to the floor that you are registered to; so we had to go downstairs to meet to go to each others room. Also the ice machine is on every other floor, so sometimes the security wouldn't let us go to the... more

Perfect location - perfect companion

Check in and out went smoothly though we were sorry to leave.

Great place to stay

We ended up in this room via Priceline. When you pay $60 for a $250 room it's pretty hard to knock it. I would recommend this hotel to anyone. You can't beat the location or the view if you get a view room. The room was very nice and clean but pretty much the same room as you get in a decent 3 star hotel for probably about half the price (this hotel is a 4 star). Anyone staying at this... more