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3.5 stars 53 reviews

Tony Roma's

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102-10745 117 Ave
Grande Prairie, AB  T8V 7N6

(780) 538-4546

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What the community has to say about Tony Roma's

Information from the business
English
April 19, 2013

Specialties

Tony Roma's is the largest casual theme restaurant chain specializing in ribs in the world. With nearly 200 restaurant locations in 17 states, 33 countries and six continents, Tony Roma's is one of the most globally recognizable names in the industry. From Miami to Los Angeles, Orlando to Edmonton, and Tokyo to Madrid, Tony Roma's serves its signature ribs, world famous onion loaf,... more

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Other Reviews from the web
English
3.5 star rating
great ribs, fast service
June 29, 2014

despite going there around 7 pm, wait was about 20 - 30 minutes. but once we got in, a server came and took our order within a short period of time. we only waited for about 15 minutes for my chicken and rib comb. food a very good. but what impressed me the most was how fast our dinner came... more

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3.5 star rating
Food was good wait was long
June 27, 2014

At the beginning I have to say the visit was at 6pm on a Friday. We waited almost 15min before we even got menus. The food was good but not great and the wait was almost 45mins. We have gone to this restaurant before just after 5pm and had much faster service.

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3.5 star rating
Tough ribs
June 21, 2014

Had the bountiful beef ribs, tough and fatty, waitress messed up the order got rice instead of mashed. Service was slow from the kitchen. Table beside me had their order messed up too, maybe it was an off night ?

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3.5 star rating
Service is Awesome
June 18, 2014

Second time at this restaurant. Food is great but Service is Awesome.... no wonder this place is always busy.

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3.5 star rating
Great food and Awesome service
June 18, 2014

Second time in this restaurant.... this restaurant is always busy for a simple reason. Food is great ( it took a bit longer for food to come out.. but, the quality is worth the wait) and service is Awesome. Highly recommended.

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3.5 star rating
Good place for an average meal
June 16, 2014

Went here last night to try some ribs.
Found the fans and air co was turned a bit too high, so we asked to move, to prevent our food from getting cold. We ordered the flat bread to start, it was good, despite not having beng served side plates with it, we made do.
I ordered the sreak and rib... more

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3.5 star rating
Consistently Excellent
June 11, 2014

Great ribs & great service! Great location on the Best Western lot made for a convenient short walk to enjoy a special serving of ribs and baked potato and cole slaw. Pleasant quick service - all in all an enjoyable experience.

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3.5 star rating
Great food
May 30, 2014

This is typical Tony Roma's food. Big portions with big prices. I have eaten here several times and always enjoy the food.

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3.5 star rating
Victoria Day Dinner
May 28, 2014

The meal was delicious and the server was very good.
Even though the restaurant was busy, we had great service.
We will be back again.
Harvey M

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3.5 star rating
Going downhill
May 27, 2014

We used to love Tony Roma's, and came a LOT. Not anymore. The food is still good - if you don't mind waiting an hour to get cold food that may or may not be what you ordered. You will probably have to hunt down your own silverware too. Our last 3 trips, someone in our party got their meal... more

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3.5 star rating
decent choice for a weekend treat
May 27, 2014

very good food at reasonable prices. friendly atmosphere. service slows down significantly when very busy but remains courteous. one lady in particular, has been working at TR for a number of years, is always lovely and funny! would happily recommend.

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3.5 star rating
Starting to look beat up
May 27, 2014

We used to got here often. We recently went with a party of 8. When we checked on at the front desk they told us there would be an auto 20 percent tip. I had not prince with that untill we got c@!%!y service. It was like they didn't need to give us any service because of the auto tip.... more

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3.5 star rating
Rarely disappointed
April 14, 2014

We enjoy the lunch specials quite often - always delicious and good value for the money. We have had take-out for family gatherings; just be sure to check your order before leaving - like any place mistakes are made, and checking before leaving will ensure you can enjoy the meal once you get home. We also have dined at the... more

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3.5 star rating
Excellent ribs
April 14, 2014

We do not go out very often but when we do service value for money and excellent food is on our list. We got all of this at our last visit the food was plentiful and delicious and the service was excellent we will go back

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3.5 star rating
Good but not a favorite
March 06, 2014

Tony Roma's in Grande Prairie is very good, but not on our top list of favorite restaurants. This is a great place for a work lunch, but just a "regular" casual dining choice for dinner.

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3.5 star rating
Not going back
March 03, 2014

The one time I went there the service was super slow and the food was horrible. I was ill after I ate there and couldn't go back to work. Some of the food was half frozen and the other food was just grease. I haven't been there since and I will never go back.

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3.5 star rating
Very BAD experience!!! Terrible Place
February 08, 2014

We were a party of 3 and were looking forward having a good meal. We've never been to Tony Roma's before and won't go back again. When we arrived and waited to be seated, the hostesses did not even acknowledge us although the restaurant was not that busy. When we were finally seated and placed our orders, our coffee arrived... more

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3.5 star rating
good time
December 30, 2013

Had dinner there in the lounge while watching Oilers hockey. Was staying at the hotel nearby so it made sense to me. I was travelling alone so I sat at the bar and was glad I did. The bartender was fantastic! I enjoyed watching her do a job that she obviously enjoys. Very skilled and entertaining young lady. I had... more

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3.5 star rating
Unexpectedly Good
November 09, 2013

My family and I were staying at the Best Western Hotel (highly recommended) in Grande Prairie, Alberta and decided to try the Tony Roma's restaurant that is right next door to the hotel. I had never been to a Tony Roma's before and, frankly, didn't really have great expectations. I was pleasantly surprised! The service was polite and prompt and... more

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3.5 star rating
Always good food and great service
October 13, 2013

We eat there fairly often when we go to Grande Prairie. Usually have ribs as that is what the restaurant is famous for.

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3.5 star rating
As always, Fantastic Ribs
October 13, 2013

If you are looking for some of the best ribs you've ever eaten, then you must stop at Tony Roma's. Food is consistently good at the chain. Service was great and very friendly staff. Great for a business meal or family get together.

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3.5 star rating
September 10, 2013

Went there last weekend and I had a blast. The service was ok and the food was so yummy. Next time i'm going back to try the ribs.

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3.5 star rating
Friendly and Very Good Service
September 05, 2013

Arrived late in Grand Prairie on a business trip and decided to go to Tony Roma's The service was friendly and very good. Didn't have to wait long at all for our meals. The cost of the food and drinks were reasonable. Very enjoyable evening.

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3.5 star rating
Good as always
July 27, 2013

Had a steak and was amazing as always, we also had the ribs and mahi mahi. All of our entrées were good and service matched! I wish we had one where we lived!

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3.5 star rating
Average meal and service
June 07, 2013

This restaurant is very close to the hotel we used for a conference in Grande Prairie. Having eaten there before by myself, i suggested it to 4 of my coworkers to save us a drive. The greeting at the door was very friendly, but the service once we got to the table was slow and somewhat indifferent. My meal was... more

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3.5 star rating
Great Food
April 29, 2013

the service was good, the help was friendly, the food was awesome and it was just across the parking lot from the hotel

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3.5 star rating
good place for a quick meal, service good one night, mixed the next
April 13, 2013

Stayed at a nearby hotel over two days, had supper there both. The first night the service was great and attentive. The food was fantastic and I had a really good meal. The second night (Saturday) I came in at 10pm, they were closing at 11. It seemed the focus was on getting everything ready for close rather then focusing... more

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3.5 star rating
awseom
April 10, 2013

i LOVED the ribs.Ever, time i come to this retoraunt I order the same thing my ribs.They are aways deliciousThe service is wonderfull.I get ribs mashed potatoes and greens.YUM YUM YUM!!!!I will definately be back weekly!!

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3.5 star rating
Food was fine
April 04, 2013

I finally took a chance to eat here, parking is tricky and nearly impossible since it shares a parking lot with a hotel. Service was wonderful and prompt. Personally I didn't find the food as hyped up like what I heard people say, it was good but not out if this world

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3.5 star rating
Good food, but came cold
March 30, 2013

Our experience at Tony Roma's in Grande Prairie was ok overall. The service was good, and so was the food once we ironed out the problem of it being cold. These things happen at all restaurants, and because the service was good we'll try Roma's out again at some point.

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3.5 star rating
Food ok Service lousy
March 24, 2013

Tried one night to eat here, couldn't find a parking spot. Absolutely ridiculous parking. Went back the next night, waited 1 hour for so-so food. No refills, no update on food status and the restaurant was brutally hot. Even had to go looking for the bill to pay it. Will not be back.

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3.5 star rating
Not impressed
January 24, 2013

We ate here once and I must say I was left quite disappointed. The ribs were fantastic but the sides were packaged and tasteless....mashed potatoes were not meant to come from a box!

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3.5 star rating
I would eat there everyday if i could
December 26, 2012

Always friendly staff and food is always yummy !!!!!!Tell everyone to go as they will be happy with there visit.

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3.5 star rating
Good food but slow
October 04, 2012

The food was excellent but the wait was painful. We had to wait to be seated 1/2 hour then waited approx another 1/2 hour to get our drinks.

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3.5 star rating
favorite restaurant
August 02, 2012

love the appies - try the new steak flatbread - its really good. the kickin shrimp appetizer is awesome. then for dinner or lunch, the ribs - you can never go wrong with them, they are the best.

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3.5 star rating
Ok in a pinch but had better
August 01, 2012

We were seated in a nice area quickly. The staff was fairly friendly and the atmosphere was nice.
The food on the other hand was really not what I expected. I ordered the BBQ chicken and ribs combo and for the life of me I can not understand how this place got famous for its ribs. They were small (not... more

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3.5 star rating
Great Family Place to Eat
July 23, 2012

Our family always loves coming here, a great place for families :) We come here a lot and have had average to great experiences, never bad.

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3.5 star rating
July 09, 2012

Went on a Friday around 3:00 PM. We seated by ourselves near the bar. Service was very poor -- requests for ketchup were ignored to the point we went behind the counter to get our own, and four "kids" (at least 1/4 lb. patties) cheeseburgers were sent out missing the cheese (which was added later). We went for long periods of time without seeing our server, and had to make multiple requests for... more

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3.5 star rating
Too much to choose from
June 28, 2012

Tr's should focus on done a few things excellent instead of having this massive menu with too many choices.

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3.5 star rating
A Can't Miss Place to Eat
May 27, 2012

We travel through Grande Prairie quite often and find the location easy to find, and of course their food is true to their word. Portions are great, the services is excellent and the cost quite affordable.

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3.5 star rating
Great ribs as usual and good prices
May 19, 2012

We were very pleased with this restaurant. The ribs were great of course, the service was friendly and attentive, the prices were less than I expected, and the decor was fine. We would definitely go back.

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3.5 star rating
Mmmmm
May 10, 2012

Great service, delicious food, cold beer. Bit pricey.

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3.5 star rating
Always good food and friendly service
April 07, 2012

We eat every birthday meal at this Tony Roma's. The service is always consistently good, the servers and helpful and friendly. The food always arrives at our table hot. The portions are generous and the food is always very tasty.
I wouldn't hesitate to recommend this restaurant to anyone - just be prepared to bring your appetite, or take home... more

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3.5 star rating
Average food, above average price and weak service does not make a pleasant experience
April 07, 2012

One woukld expect that line-ups on a Friday evening are indicative of a restaurant that is at the top of its game. In this case, run somewhere else if you want food that is tasty and correctly prepared. Temperature seems locked at lukewarm and while the waitress was friendly enough, she had, at best, a passing knowledge of the items... more

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3.5 star rating
never to return
February 08, 2012

nothing to like,poor service.extremley small portions,and over priced.Used to go 2 x month but things got worse and finally stopped going.Last meal was a chicken entre,wife got 9 french fries and I got 11.They scrimp on the cheapest food in the word.Started going to Original Joes and they give good portions and better ribs.

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3.5 star rating
mmmmmm
January 28, 2012

holly awesome your shrimp and sweet potatoe cone fries are my absolute favorite

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3.5 star rating
Consistently Good Food and Good Service
January 26, 2012

We go here a couple times a month and have never been disappointed. The menu had been updated with a few new items and glad they changed the veggies! The wine list also had changed and my old standby was gone but I loved her recommendation. Kudos!

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3.5 star rating
Good food, declining service
January 24, 2012

The food is always good at Tona Roma's. However, good wait service is in demand in our city so it is hit or miss on that.

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3.5 star rating
They offer "Immediate Seating".....but not always at your table
December 14, 2011

We were staying at the Best Western located on the property and decided to eat at this restaurant. We've noticed on several previous stays at the Hotel that the restaurant was a very busy place and that's actually why we never tried it. With all the restaurants in Grande Prairie there's no need to wait in line.
For the first... more

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3.5 star rating
Great service
December 04, 2011

supplied delivery to the hotel next door. Food was hot and delicious when it arrived.

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3.5 star rating
Great Lunch Spot
October 12, 2011

They serve a great little lunch and the service is usually pretty quick. Can't go wrong for the money.

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3.5 star rating
Nothing Special
September 08, 2011

Late lunch - service was slow (due to shift change maybe?). Food did not meet expectations. Fresh vegetables did not look fresh, very salty and greasy. Bring plenty of wipes to clean the highchair - EWW!

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3.5 star rating
October 18, 2010

It was ok! The grab a slab deal was a great price for allot of ribs. I would do it again. Good food good prices good service.

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