Beer and Bed

Swans hotel is always a pleasure to stay at when in Victoria; frankly I would not stay anywhere else. Staff is great and rooms are very spacious, each with a terrace, and a well equipped kitchen, if you want to prepare your meals. Then again there are so many good places within an easy walk I have usually restricted myself... more

A packpacker's dream come true

This is an excellent packpacker's hotel. Cozy and affordable. Swans hotel is a great hangout to stay at when in Victoria. So affordable and cheap. With full kitchens equipped with a stove, it was good for a night in with friends.

Our Summer Trip

Was to Victoria this year, and we always seem to end up back here. First off, the staff are fantastic! Special shout outs go to Ryan and Angela at the front desk who bent over backwards to ensure our stay was painless. We reserved for a week, and faced the possibility that we might have to move rooms, which was... more

Charming boutique hotel

Very charming boutique hotel, a really fun place. The suites are huge, on two floors. The sleeping rooms are upstairs under the roof, so be aware that they may get quite hot in the summer. The location is great to explore the old town. We enjoyed the live music in the bar.

Upscale, Clean, Fun, Novel and Family-Friendly

We've been staying here nearly 20 years and I can attest that it has maintained its standards of charm, friendliness and cleanliness throughout this time. We've stayed in a number of hotels in Victoria, but always come back to this one. It's one of the coolest, funkiest "boutique" hotels around!
Prices have gone up as anywhere, but it's still very... more

Happening and hip

Though this little gem just off the heart of down town Victoria and one block from the sea may look a little dated... It is the place to stay! Food was amazing, they brew their own beer ( with a beer tasting card when you check in). Live music every night and attention to detail with a patio pot of... more

Great location for exploring Victoria on foot

Very comfortable hotel. More spacious than most, with the bedrooms up stairs & bathroom on main level. A bit of a draw back if you need to go in the night...
Parking was around the corner in an open lot.
Many shops nearby & across the street. Lots of non-chain little cafes and restaurants. I prefer to frequent non-chain coffee... more

Great location, but a bit pricey

I loved the location of this hotel because it was close to the boutique shops and chinatown, which had more of a 'local' feel in my opinion than downtown areas. We stayed one night and the room was nice, but I think this is better suited for people staying for a longer duration since there is a full kitchen we... more

Great place

Nice location, very spacious suites and great beds. Only tiny littel minus is that the bedrooms in our suite were upstaurs and the bathroom was downstairs, but apart from that would really recommend this hotel.

Good Find, Great Location

Nice hotel, that isn't a like every other hotel out there. We had a nice room, with a small kitchenette, and kingsize bed. The room was fairly newly renovated, and was really comfortable, with great vaulted ceilings with a french balcony. It's located right downtown, and walking distance to the parliament, restaurants, and chinatown.
We were on the second floor... more

Unexpected find

I have been to victoria many times before and always stayed in the big hotels. Swans was only known to me as a good place to eat or drink. We decided to use the hotel for a biuness trip. The loby was small and a little sketchy and we were concidering leaving. The staff was friendly and helpful so we... more

Great Location

We were traveling with friends and pleased with the location of this hotel. The Market Square is across the street (great shops/restaurants) and Chinatown is the street behind. Walking to downtown to see the Empress Hotel, Royal Museum and Parliament Buildings about 10 minutes. Room was great. We rented the two bedroom and surprised only one bathroom and not on... more

Eclectic, roomy suite in a fun hotel with some housekeeping issues

We requested a quiet room, away from the busy street and the pub below and we got it. One of the few suites that was not renovated and was very dated, but quiet as requested. Towel shortage, so many days housekeeping would take the towels and there would be none until laundry was completed. Black mold in the bathroom, which... more

Great location

We just stayed in the Swans Suite Hotel in Victoria for two nights. We have eaten there before but have never stayed there. We had a spacious suite with two bedrooms, a living room and a full kitchen. Travelling with a baby can be challenging but this unit was perfect for our group. It is close to all the places... more

Great location

Terrific location if you aren't driving. It is right downtown and close to everything. Good pub, great service and clean, comfortable rooms. We arrived on a night that had live music which was a great way to spend an evening.

Victoria, BC Family Trip

Lets start out by saying the PEOPLE that work at the hotel and the brewery store next door, they are the foundation of the fine hotel. I have unfortunately forgot the mans name, he was great on geting us a bit of direction to the bus we needed to catch. We were able to store our bags, while we took... more

Lots of room-great location

This interesting hotel is in a historic building and is old with narrow hallways. We had a two bedroom suite and both rooms were upstairs with a living, kitchen and bathroom downstairs. We had a spacious king bedroom and the kids had twin beds which were great for us. If you have mobility issues, you need to inquire ahead about... more

Favorite Hotel in Victoria

I'm surprised I haven't reviewed this hotel yet as my wife and I stay here at least twice a year when visiting Victoria. So every suite has a kitchen if you desire to cook, we just use the fridge for snacks/wine/etc. Every suite is unique, furniture is different, great original artwork, high ceilings, some rooms have loft bedrooms, some have... more

Very comfortable and good location

We stayed for 2 nights and really enjoyed having so much space in our self catering apartment. The upstairs bedroom is huge but you do have to go downstairs to the bathroom. The downstairs kitchen area is more than ample with all the items you need for preparing a meal, making beverages (fresh apples, tea, sugar and filter coffee supplied... more

Decent hotel, good location, reasonable rate

This was my second stay at this hotel. The rooms vary tremendously, in that some are open lofts with the bed on a different level, others suites in the sense there is a full bedroom, and others suites that are large open rooms with a separate living area. All have their own full kitchens and a nice-size bathroom, and all... more

Perfect little hotel near downtown

We stayed here for a few nights on our last trip to Victoria. If you're looking to spend most of your time in and around town, this is the location for you. Only a 5-10 minute walk to the center, and 15 minutes to the inner harbour.
The rooms are very big and very clean. Having a separate room to... more

B (for Beer) & B

We had a Swans loft on the third floor with a view out to the Johnston Street bridge under construction. I enjoyed watching the work site and the cyclists and the little buzz that is downtown Victoria. I go back to Swans because the two- level rooms are airy and have a great feel. With the pub down two floors... more

Pleasantly Surprised

We stayed at the Swans Hotel on a recent trip to Victoria. Fantastic location! The room was more like an apartment. See photos. Great bar/restaurant attached. Views from the room are not the best, but we were not in the room during the day.

Perfect place to stay down town Victoria, comfortable, funky and friendly ..... We will be back

We spend 3 nights at Swans in their pet friendly suite, it felt like being home away from home. It was very comfortable had everything we needed , the beds are so dreamy and we really appreciated all the original art work .The staff were friendly and so nice to Buddy our dog .and the location is perfect. We will... more

Great Stay - Will Return

Stayed here for a couple nights and had a really great time. The rooms are very nice and unique with a full kitchen which was very useful. The hotel front desk personnel were very helpful, we arrived early and our room was not ready so they gave us a bunch of complimentary free drinks in the hotel brew pub. The... more

酒店地址非常好，靠近港口和唐人街，离议会大厦也不远，出入比较方便。停车场有免费。订的跃层，有厨房，唯一不方便的是卫生间在楼下。 店员很亲切，耐心。 没有早餐供应，但会 免费的咖啡和苹果在大堂后面。每天有免费一杯饮料，酒店的餐厅应该是外包的，老板妇很干炼。 这是一家有历史的酒店了。但装修过，挺有感觉。

隔音不好。不提供早餐。

great location; excellent staff; spacious and clean.

not really soundproof; toilets, showers in the morning could be heard pretty clearly

Loved the beds!

The loud partying people next door - they were up all night 3:00 a.m. - music, loud talking and opening and closing doors.

Location and food, we stay at the Swan often and have nothing bad to say about it. A great place to stay.

Bem localizado, excelente atendimento, ótimo ambiernte a noite para jantar e dançar e próximo do centro

A suíte que parei tinha um banheiro apneas funcionando e na parte de baixo já que era de dois andares.

the service and the kitchen inside the room.

no complimentry breakfast.

Great place in downtown Victoria

We were initially surprised at the Swans Suite, as it is located near lots of construction and had a very small reception area. However, once we went to our room we were amazed. It is huge, has every accommodation, and we loved our stay there. The kitchen with all amenities made it easy to cook and stay there when we... more

The location is great and I like to be able to make my own meals. I loved the pillows.

Unfortunately the previous customer had been smoking in the bathroom so it was quite stinky in there. The staff gave me a discount in the room price which was appreciated. The cable TV is very limited.

Good location on the edge of 'Chinatown'. Very spacious suite
with a sofa bed in the main living area and a double bed upstairs in the
mezzanine. Perfect for our family of four. Kids in bed upstairs and we
could call room service from the restaurant downstairs - ideal. Although
there is a bar/restaurant downstairs with live music, we didn't
hear a thing from our room. No breakfast during the... more

The room was unique in design, well appointed and very clean. A very enjoyable stay.

Some good, some bad, some advice

This is a cute hotel, close to everything and with a very helpful and friendly front desk staff, It is not a good place for seniors with mobility issues as there are stairs up to the bedrooms and, at least in the room we stayed in, #303, the one bedroom is up and the one bathroom is down, so not... more

Spacious and quiet rooms.

Room service dishes in the corridor.

Beautifully restored Classic

When I travel to conferences and such, instead of staying in the conference hotel, I like to save my pension & benefits plan members' money by staying in a nearby "boutique" or "classic" hotel. Sometimes I am disappointed, but sometimes I am very pleasantly surprised. Swans Suite was very definitely a pleasant surprise! The room was a huge, beautifully restored,... more

Watch your credit card bill

Temporary authorization for $100.00 placed on my card at check in. 6 days later still there. Called to inquire and told to keep an eye on it and call back if still a problem next week. Also two bedroom suite with only one bath does not work

Great Hotel

If you want to stay in a hotel that's a little different with a great location, rooms that are very Clean and Spacious and hotel staff that are very friendly and most accommodating! Look no further as this is the place for you! Its a no brainer!

Kitchen was nice, a little sparsely stocked but staff very nice about
getting additional pots to cook in. Leaving salt pepper sugar, a few
spices would be nice. Desk staff very friendly. For hosting my son
and three of his friends for marathon it worked out great. Pub next
door nice.

The hallway on second floor had old smell. Breakfast was open too
late- 9:am

Location - close to everything downtown Victoria. Also it is considered Victoria's "art hotel"... full of original art and first nation art. Beautiful. The room (apartment sized) was huge and fully furnished, including kitchen. Restaurants next door were superb.

In the middle of construction area, which didn't bother us much once we got used to it. Bathroom is downstairs, bedroom is... more

Downtown and very convenient to shops and the harbour. Easy to find.

The room was expensive and then they charged for parking on top of that cost without informing me that there was a charge until I checked out. The parking was also a block away from the hotel.

Our room was excellently appointed & very spacious.

Nothing

delightfully suprised

I can but echo the other reviewers comments.
We were expecting a pokey little room but like "babs" we were pleasantly surprised. We secured the room via Expedia at a very advantageous rate.
We appreciated the free taster Coupons for the bar. We visit Victoria frequently and have often been to the Swan for the beer and the evening music.... more

The location, the staff, the decor, the room, the food in the Wild Saffron Bistro

Comfortable and Gorgeous

We really enjoyed our spacious suite room, complete with a full kitchen, dining, and living rooms. Very clean and comfortable adorned with gorgeous artwork. The staff was friendly and accommodating. The location was excellent, within walking distance of the Blackball ferry, restaurants, shopping, and museums. The hotel bar had a swing band playing the night we stayed which was a... more

Large space, great location, lots of shops and restaurants nearby.

Limited hot water.

Platzangebot

unheimlich; dreckige Bettlaken; abgeschlossene Türen in der Suite

Amazing

Angela at the front desk was very helpful upon check in. We told her of the very expensive cab ride we had from the ferry ( $65 including tip) and she suggested that we take a bus back to the ferry when we were ready to leave several days later. It took us within a block of the ferry terminal.... more

location, art installations, brew pub,room design,heritage

not enough coffee in room

Unique Boutique Hotel

We really liked this hotel. The lobby was very small and cozy, so we expected the same when we reached our room. We were wrong! Our one-bedroom suite was as large as a decent sized one bedroom apartment! Beautiful artwork adorn the walls, which we understood to be art from the original owner's personal collection. It had a nice, fully-appointed... more

Comfortable, luxurious beds..fully loaded suite, helpful staff and tasty food in the pub.

suite was a bit dark

Beautiful Victoria BC

Three beautiful days at this hotel. Everything was within reasonable walking distance. Great variety of beer, food, music every night, and no rain! Lots to see near beautiful harbor. Beds were comfortable, staff very courteous. Parking is one block off property. We never used the car, occasionally taking bus service, which was great. Buchart gardens is only 20-30 minutes away,... more

Very good value for money

Bedrooms are located on the upper floor of the suites but the stairs leading up are very narrow and difficult to manoeuvre luggage. There is a pub below and several clubs in the area so leaving the windows open at night is not an option

Located really well, near government street (great shopping). Close to inner harbor for bus tours and whale watching. Lots of great food within walking distance. The room was very nice. Would definitely stay again.

Room didn't have AC, fans are provided which do keep the room cool, just not as quiet.

Very good location, nice brew pub. Very nice Heritage building.

Location and cleanliness

no parking

Hot, Dark & Noisy

We spent two nights in Swans, and it was not a particularly pleasant experience. However, I will begin with the strengths of the hotel, which are its front desk staff. Both of the staff we encountered were pleasant, helpful and quite competent. The cleaning staff did a cursory tidy-up. Where things went downhill was in the physical layout of the... more

Great hotel

we had a 2 bedroom suite and it was very clean and spacious. Also great location near restaurants and harbour. Downstairs is a brewery and restaurant which we ate in for dinner. This is a good value place to stay and we loved it.

Super location, excellent rooms, brew pub has great beer, free and excellent band played. Staff were friendly, all details worked smoothly.

The loft bedrooms have quite a lot of stairs. No problem for us but something to be wary of if you are physically challenged.

Das Hotel ist absolut empfehlenswert. Wir waren zu fünft in dem Hotel abgestiegen und hatten ein Zimmer mit zwei Schlafzimmern, einer großen Küche und tollem Wohnbereich. Auch wenn das Zimmer eigentlich für vier Personen ausgelegt ist (mein Bruder hat auf dem ausklappbaren Sofa geschlafen) hat der Platz gut gereicht - ein Bad wäre aber auch für nur vier vll zu wegig gewesen. Ansonsten verfügt... more

Loved the art and the location

L'architecture, les fleurs, la gentillesse des gens.

we were in room 307 which was very nice. Hotel overall was comfortable except that the room was too warm. The small units in each level did not cool the room very well. Loved the Cask beer in the bar downstairs. Also liked the family room next to the bar - we had a group of 20 in there on Sunday night and it was excellent - staff were great.

Could not open the windows to assist cooling... more

Clean. Friendly help at the front desk. Very convenient to the Pub....GOOD meal. Great location right across from China town.

Was a little disappointed to learn both bedrooms were upstairs and the bathroom was downstairs. That was never mentioned in the room description.

Great little inn for families or others

Small, European style hotel, but wonderful option for families with children. Our room was a very comfortable two bedroom suite, all for less than most other single hotel rooms. We had two bedrooms and a bathroom upstairs, a full living room and kitchen studio downstairs. With three children too young to stay in a room on their own, we couldn't... more

Quaint, romantic...

Did not have AC options.

Charming Hotel

My two sisters and I spent a wonderful week in August at the Swans Suite. We booked a one bedroom suite. The suite downstairs included a kitchenette, bathroom, dining room, living room (with a fold out couch) and a bedroom with a king size bed upstairs. As we are all pretty restless sleepers, we were able to get a cot... more

部屋が広め スタッフがフレンドリー

キッチンの設備、備品が貧弱。 寝室が暑い。

The location was great, we we're able to walk to a lot of attractions. Hotel Pub and restaurant were very nice.

家族四人、ゆっくり皆で同じ部屋で眠れた。

風呂の湯がぬるく、二、三分で 水になってしまう。

Walk to all shopping and bay

Off site parking in pay parking lot made us a little nervous

Ambience, staff, accommodations, meal options

the tv in the loft did not have cable option; toilet on different level than bed

The location was superb. Staff were very friendly and the place was pretty well kept. Beds were comfortable.

We stayed in a two bedroom suite. The bedrooms on the upper floor. Only one bathroom and that was downstairs. The master bedroom had no window, only an opening skylight, a bit weird. The single rooms don't seem to have this issue. Also, I would change the art work in the... more

Bedrooms and bathroomon on different levels

Nettes Bistro und Bar mit toller Live-Musik Sehr gute Lage Ausgesprochen geräumige Zimmer

落ち着いた雰囲気。

部屋の掃除不十分。

A most enjoyable week at Swans Suite Hotel

Our week at "Victoria's Art Hotel" started with a warm friendly welcome from Dean on duty at the front desk. Dean escorted up to our two bedroom suite #215 to make sure we were pleased with the suite, and provided us with helpful information on the neighborhood of this well located hotel. The suite was well appointed with Living /... more

Beautiful Old Hotel

Loved this hotel when we stayed for a night a couple of weeks ago. We had originally booked a 2 bedroom suite as we were travelling with our two adult children, however due to a mix up with email confirmations (no fault of the hotel), we lost our booking. Given that it was a very busy weekend the staff were... more

Spacious accommodation for an older family. Very convenient for all city
amenities, close to China Town and some excellent restaurants.

Internet (wireless) was a bit erratic. No aircon in rooms and could get
too hot if out all day.

Very disappointing place

We booked one night in the swans suite and vere very dissapointed with both the place and the service. We had to wait 5 minutes when checking in as no one was at the counter when we arrived and the another 5 minutes as the person in charge dissapeared again in the office. The room we were given was large... more

All the swans pub/hotel food was excellent. Try the clam Chowder! The rooms have French doors with a little balcony, ours looked out onto pandora st.

Not being able to stay longer.

The restaurant, ease of location, size of bed and room

The noise and heat, despite fan it was very hot and the bar sound travelled through the floor. Couldn't have windows open as so noisy at night

Very Charming

Swans Suite Hotel was a nice surprise. Charming historical building, lots of great art. The rooms were a great size, very clean, with all the amenities. Popular brewpub restaurant attached with live entertainment. The staff were very friendly, very accommodating. Good location. Great value. Would stay there again. Don't know if it had a fitness room so cannot comment but... more

Well sound insulated from the pub.

A bit dated

Great location and good pub atmosphere

Loving Victoria

Having a suite overlooking the bay is great. Being surrounded by amazing first nation and other exquisite art makes our weeks in Victoria a constant visual pleasure even when the sun goes down. Add to this the micro-brewery and a fun place to eat tasty food with a a few steps to our room.... heaven. Margi and Peter

Bad Customer Service

I was shopping around for rates and availability and was shocked to find rooms at this location during the summer season at $99!! Unfortunately between the time that I had called and the time that I walked in (5 minutes later) the rate had SKYROCKETED to $199! The gentleman at the desk was not very friendly and I decided against... more

Condo size suite

We just stayed at Swans for two nights in a 2 bedroom suite with our teenage granddaughter. Our suite was clean, basically furnished, comfortable. The location was convenient to all the major sites walking. Only downside is that we wanted to sit outside on patio to sip our Swan brewed pint and she could not sit there because she is... more

In the middle of everything we wanted to do

Four 60ish women loose on the town and we couldn't have found a better location to attend the McPherson Theatre, Kayak the Gorge, enjoy some wonderful cuisine, walk to the new Bateman Gallery along the Victoria waterfront... and at the end of the day, climb into wonderful comfy beds with good pillows. AHHHH! Our room had a full kitchen which... more

Asked to leave for no reason

On Saturday night, a friend rented a suite at the hotel to have a small gathering for her birthday. All 12 guests were between the ages of 30 & 40 and there were 12 people in total who arrived at the hotel between 8:00pm & 9:00pm. After 2 warnings, we were asked to leave the hotel just before 11:00pm. The... more

lovely for a long stay

We had a very homey suite - a furnished apartment I'd like to have in any city. Our delightful king was on the 3rd floor facing the water. Windows opened for fresh air, then sealed very well. The loft bedroom meant our bed was well above the street, but we had to descend stairs to the bathroom in the dark... more

What a surprise

We stayed only one night here during our stop in Victoria. The hotel is close to downtown and in an erea with shops, restaurants etc. We had a large suite: downstairs livingroom, kitchen and bathroom. Here is also the foldaway bed/couch. Upstairs are two bedrooms: one with a queen size bed and one with two singles. The suite was clean... more

Swans Suite Hotel Review

Wow! Had a wonderful stay in the beautiful city of Victoria, BC. My stay at Swans Hotel was absolutely perfect, right in the heart of one of the prettiest little cities I have ever visited Swans had an excellent restaurant and pub with great food and live music. The rooms and service and everything was great.

Swans Hotel In Victoria BC

Loved the loft style room with the kitchen.As well as the Juliet balcony where we could see the water! The double doors blocked the noise from the bar but still heard people coming out at night overall not a problem for such a superior location!

Surprisingly "Suite"

We had a studio suite that was large with king bed, full kitchen with four burner stove & oven, frig with lots of freezer space plus all the table- & kitchen- ware one could need. There was ample sized table for two, desk with chair & free wi-fi. We had complimentary breakfast delivered to our room. Pub scene & music was great, plus the on premise store had a wide range of wine & outstanding... more