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4 stars 166 reviews

Sheraton Laval Hotel

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2440, Autoroute Des Laurentides
Laval, QC  H7T 1X5

(450) 687-2440

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What the community has to say about Sheraton Laval Hotel

Information from the business
English
March 20, 2013

Our four-star, three-diamond hotel greets you with warm service and superior amenities. Just 25 minutes from downtown Montreal, it's easy to stay connected and explore the surrounding area

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Other Reviews from the web
English
4 star rating
April 14, 2015

Updated:
Restaurant review: had the seafood linguine tonight. Awful. Noodles were rubbery. The calimari in the pasta was batter dipped & fried. Scallops were little bay scallops and the shrimp was the tiny, canned salad shrimp! And all of it was overcooked. Had dinner at a table in the bar area and could barely get the waiter to take orders or refresh drinks.

Original:
I've stayed here about a... more

Brought to you by yelp

4 star rating
February 02, 2015

My fiance and I stayed at this hotel for our trip to Montreal. The concierge staff and front desk staff are wonderful. The hotel itself it very clean and kept. It is not very far to get to Montreal and the concierge was great at suggesting we take the subway. Rooms are spacious, clean and, comfortable. Restaurant food in great,... more

Brought to you by tripadvisor

4 star rating
February 02, 2015

I've stayed at this hotel 2 times when I visit Quebec. Both times I've ordered room service for dinner, and they took almost 1 hour to bring the food. The second time, we got it for free (if it's over 30 minutes, free of charge). The pool was pretty clean, and we enjoyed the whirlpool. The steamroom wasn't working the... more

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4 star rating
February 02, 2015

Well located at the intersection of Highways 15 and 440, the Sheraton Laval is a good place to stay. The hotel has a convention centre and usually fills up quickly. Be sure to reserve in advance. It is located within walking distance of a large shopping centre and restaurants.

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4 star rating
February 02, 2015

Love that it was within walking distance to the Mall and several restaurant choices. Hotel staff was very friendly and enjoyed the green choice program. Room service was prompt and food selections were above average for hotel food. Traveled with co-workers and made use of bar area for impromptu meeting with team and felt no judgements since we only ordered... more

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4 star rating
December 22, 2014

We stayed here as a family for a hockey tournament. Check in was quick and staff was plesant and helpful throughout our stay. The room size was good. The furniture looked tired, but the beds were really comfortable, which is more important. The hotel organized a buffet in a private room for our team. The food was good and staff... more

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4 star rating
Convenient and very clean. Nice presentation!
November 30, 2014

Only there for a day but second stay overall. I would recommend this hotel.

Brought to you by expedia

4 star rating
October 29, 2014

The brunch is in an open area and a smaller room attached which I believe is actually the bar in the evening. The food was buffet style and was very good. They had a good selection of food, not totally italian However, if you wanted eggs you had to line up outside the eating area, in the hallway, and wait... more

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4 star rating
Bad
October 27, 2014

The hotel looks good, however, I stayed 2 days (Sat night and Sunday night) the room was never cleaned by house keeping when I arrived Sunday night I call the loby and complained about it they just said sorry but did not care it all. I was very dissapointed by that. In my future trips will no go back there.

Brought to you by expedia

4 star rating
Great room but noisy
October 20, 2014

Too noisy, could hear all the traffic as if it was in your room . May be less noisy on the other side of the hotel??

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4 star rating
October 16, 2014

The only reason I gave this place 2 stars and not 1 is because most employees are nice and the food was decent. The room was very uncomfortable. We booked a suite. The heating system was terrible. Every 5 minutes you hear the sound of a bulldozer (the heating system) turn on and work for 5 minutes like a tractor... more

Brought to you by tripadvisor

4 star rating
October 09, 2014

This was a pleasant stay. Attended a conference being held at the hotel. Had most of the meals in the hotel, food was very good, staff paid attention to details the rooms were pleasant and the bed quite good. , Would stay here again.

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4 star rating
October 08, 2014

This Hotel is very close to a main highway going North and south.
Across from the hotel is a big shopping center were people can spend the whole day and enjoy
different kinds of food.
The hotel itself is very comfortable and the whole staff is very helpful with the language.

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4 star rating
Not bad
October 05, 2014

The toilet was running all night very uncomfortable

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4 star rating
September 24, 2014

In preparation for a family reunion, I called in advance as two of the reservations had special requirements. While the delivery wasn't perfectly executed, I will give Sophie at the front desk an A for effort.
One issue is that my mom is in a wheelchair and the room that they set aside to accommodate her wasn't wheelchair accessible, nor... more

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4 star rating
Great hotel, close to shopping malls and downtown
September 20, 2014

Great hotel staff, live band on Saturday night.....Piano bar on Friday. Very much enjoyed our say in the Hotel. I would strongly recommend to everyone.

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4 star rating
September 14, 2014

Stayed for 3 days to visit family and explore Montreal,easy access to all roads. Yes there is road noise but it did not interefere with sleep. The hotel is a little dated but renoations have begun.The staff was fantastic easily switching to English for those not comfortable in French. I would not hesitate to return

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4 star rating
Un incontournable!
September 10, 2014

Un très bon hotel qui sait se maintenir parmis les meilleures.Propreté et confort douillet du lit...matelas exceptionnel.Malheureusement pas d'internet gratuit dans les chambres.

Brought to you by expedia

4 star rating
Super chambre confortables equipe tres accueillant
September 09, 2014

Endroit agreable sejour agrable une grand centre commencial sur le meme parking pour du shopping excellent

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4 star rating
nothing
September 05, 2014

Every think was good

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4 star rating
Great hotel to stay
September 03, 2014

We booked two rooms on the 5th floor. It was great and close to shopping malls. The rooms were comfy and clean with amazing polite staff.

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4 star rating
September 02, 2014

Excellent location.Just little outdated.But overall I would stay here again

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4 star rating
Service impeccable, grande chambre confortable,
September 01, 2014

Rien de négatif à dire. J'ai oublié une paire de sandales dans la chambre, le lendemain j'ai rappelé toute craintive. C'est Alexandre, je pense qui a répondu, très gentillement et professionnellement, en moins de 5 minutes, j'avais su que mes sandales étaient là. Vous ne pouvez pas imaginer ma joie.ils sont les meilleurs. Therese

Brought to you by expedia

4 star rating
September 01, 2014

L'hôtel est bien et c'est propre mais il commence a avoir besoin d'etre rafraîchis.

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4 star rating
Les voleurs d'auto sont très présents...
August 31, 2014

Après la première nuit à l'hotel, notre auto ne voulait plus démarrer. Un voleur d'auto avait prélevé le code de ma clé, l'avait fait fabriqué et était a reprogrammer la puce de la clé pour pouvoir partir avec mon auto. J'ai eu la chance d'arriver au moment ou il la programmait . J'ai demandé à l'hotel de me créditer ma seconde nuité et ils m'ont avisé que ce n'était pas leur politique... more

Brought to you by expedia

4 star rating
August 31, 2014

It was not a 4 stars hotel as I expected. Seams to be 3 stars because the room was not clean especially the carpet and the frig. was full with the stuffs that we need to buy if we want to eat or drink and require a key to open. On 2nd day , we didn't have any bottles of water as they said. I had to call the front desk to get.

Brought to you by expedia

4 star rating
Not what we expected
August 24, 2014

When I booked the room, I had booked a room with a King Size bed but when I checked in I was given a room with 2 double-beds which kind of spoiled my romantic weekend.After that I went back to the reception to complain and she gave me a reason that since I booked it through hotels.com the room is not guaranteed and they did not have any King size bedroom availablebut this is not the first time... more

Brought to you by expedia

4 star rating
Not a vacation hotel
August 24, 2014

The hotel is not good for family. I see a lot of flybug in the lobby where they server water for the guest. It is about 30 minutes away from City.

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4 star rating
August 23, 2014

I've stayed here several times and I've never had anything to complain about.
The hotel is clean, modern, and the decor gives a really cozy vibe.
The service has always been great, including smiles, politeness, courtesy, and all.
The sleep quality (the most important, in my opinion) is exceptional! Extremely comfortable mattress and bedding along with feather-like pillows. (....I've... more

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4 star rating
Très bon séjour
August 22, 2014

Très bon séjour. Qualité de l'hôtel impeccable. Seul petit point négatif est la qualité du matelas de la chambre... un peu mou à mon goût. Sinon bel hôtel à un prix très raisonable pour la qualité de l'établissement.

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4 star rating
Le club vaut la peine
August 20, 2014

Belles installations service hors pair

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4 star rating
Great location in Laval.
August 20, 2014

Quick check in, friendly staff, clean facility. Great lobby bar.

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4 star rating
August 19, 2014

Stayed here for a weekend conference. The bed was extra comfy, WIFI good, highway noise was noticeable so bring ear plugs but the staff were friendly. Enjoyed delicious breakfast and dinner in the restaurant and there is a good food court in the mall beside the hotel.
Would stay again when in Laval.

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4 star rating
August 14, 2014

good. we enjoyed the swimming and sauna. kids got good experience of 3.5 star hotel

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4 star rating
hôtel près de tout les services
August 14, 2014

nous étions à Montréal pour un séjour de 3 jours pour le golf. notre première visite au Sheraton nous avions 4 chambres. nous y retournerons l'an prochain. chambre, service, restauration et piscine tout était parfait.

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4 star rating
Decent hotel
August 13, 2014

Pretty comfortable. The Air conditioning controls in the room wasn't working. Close to highway so constant noise. Breakfast was not included. Close to biggest mall in Quebec so convenient for shopping. 20 minute drive from downtown Montreal. Overall OK.

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4 star rating
close to all must-see sights
August 12, 2014

It was awesome. Loved the Sheraton - Laval. Would come back and recommend to my friends. The hotel location is what I loved the most.

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4 star rating
Parfait pour faire oublié le quotidien
August 12, 2014

Belles installations tout pour relaxer

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4 star rating
Lovely hotel on the outskirts of Montreal
August 11, 2014

This is a great hotel in Laval and suited us and our two young children very well during our stay in Montreal. Definitely a cut above the competition it was a very comfortable stay with helpful, attentive staff. Great pool, spa and other facilities and situated right next door to the enormous Carrefour shopping centre. We would recommend this place and definitely stay again when in town.

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4 star rating
August 10, 2014

We were not informed by hotel.com or The Ambassador Hotel that they are not allowed to use a cot in adouble bed single room. Our son had to sleep on the floor that night. It was extremely unfair for us.

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4 star rating
Vacation
August 10, 2014

Rooms were exceptionally clean. Front desk staff were friendly and helpful.

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4 star rating
August 09, 2014

Was ok but surprised to find a used fork between night table and bed as well as alphabet cereal under table. Probably still there because we certainly didn't bring a vacuum with us.

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4 star rating
Oddly balanced experience
August 07, 2014

The Sheraton Laval has a wonderfully accommodating staff which was great because our room presented a number of odd challenges. We found broken glass on the floor of our room, so they immediately re-cleaned the room and gave us breakfast vouchers for the whole week as an apology. We were on the top (7th) floor and at the end of... more

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4 star rating
Excellent
August 07, 2014

It was excellent our stay at Sheraton Laval Quebec ,Canada,last weekend I was with my family enjoying stay over there.All employers are very professional I recommend all hotel services and location.

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4 star rating
Montreal Sheraton Laval experience
August 06, 2014

Buffet was so so...place was clean - Pool change room did not have any soap dispensing device - no soap or shampoo.

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4 star rating
August 06, 2014

Very Nice Hotel -Very Satisfied

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4 star rating
quoi demander de mieux !
August 05, 2014

superbe hôtel. Première fois, mais absolument pas notre dernière. Nous avons tout aimé de cette hôtel. Sa propreté, son luxe et le service qui est impeccable.

Brought to you by expedia

4 star rating
Très bien situé
August 05, 2014

La prochaine fois ,on va demander une chambre du côté Carrefour Laval,car c'est trop bruyant du côté de l'autoroute. Pour le reste tout était parfait.

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4 star rating
Very good
August 05, 2014

Room was nice and very clean

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4 star rating
great hotel and location
August 04, 2014

very clean and friendly hotel
close to mall (walking distance) with restaurants and great shops
We stayed for a soccer tournament with a team of 16 boys and their parents - they accommodated us with a great buffet meal for the team in the evening

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4 star rating
Sheraton Laval
August 04, 2014

Nous avions optés pour le Sheraton principalement en raison de la piscine et de sa chute. Or, déception puisque la chute ne fonctionnait pas. En outre, nous n'avons pas dormi de la nuit, car il n'y a zéro insonorisation. Nous pouvions suivre la conversation dans les chambres à côté de nous sans problème.

Brought to you by expedia

4 star rating
Nice Hotel
August 03, 2014

Our overall experience with this hotel are positive. It's a nice property with a pleasant ambiance. Right next to mall, free parking, friendly staff. Now to nitpick: Wish they had a free breakfast or at least a table with some fresh coffee and tea in the lobby for the guests. Needs more towels in rooms and more soap and shampoo.... more

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4 star rating
Nice Place
August 03, 2014

I enjoyed the stay. Nice facilities, very good location.

Brought to you by expedia

4 star rating
sheraton Laval
August 03, 2014

Section Club ordinaire Vieux tapis, mauvaises odeurs

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4 star rating
nice hotel close to shopping and hwy
August 02, 2014

exceptionally clean and comfortable room. enjoyed breakfast in the hotel restaurant

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4 star rating
Good location to see Canadian Open Golf
August 02, 2014

While I went to watch the golf, the hotel staff let us check in early. Very friendly and accommodating.

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4 star rating
Sheraton is just a name anymore
August 01, 2014

For being a Sheraton I was disappointed.
While everything was clean and service was good, the rooms felt dark and dingy.
Kids and teens running the halls late into the night could be heard thru the walls easily.
The pool area was nice, but lacked windows or skylights making it feel like you were in a cave. The pool was... more

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4 star rating
Visit to Montreal
July 30, 2014

The hotel was well located. Rooms were pretty clean however we did find an old earplug on the floor. Staff were very friendly. We had hoped to go to the pool and gym but didn't get a chance. Had a lovely breakfast on the Sunday before leaving.

Brought to you by expedia

4 star rating
July 30, 2014

Unpleasant and will not stay at this hotel ever again. Very unprofessional front desk.

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4 star rating
Nice stay
July 29, 2014

As expected. Room felt a bit crammed but it had everything we needed, so it's as expected.

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4 star rating
price is good
July 29, 2014

The buildind and lobby is nice, just like the other Sherton hotel. The room is just soo, first, it is very noisy due to the high way, (room 605), even the window is totally closed and locked. The toilet in the room was not flushing in the middle of the night, it was horrible, seems due to the low quality... more

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4 star rating
July 27, 2014

Hotel is very Nice. great location. Lots of restaurants and great shopping !

Brought to you by expedia

4 star rating
Nice hotel well located
July 27, 2014

Hotel overbooked and did not supply room according to reservation and confirmation made via Expedia. Hotel refused to compensate for inconvenience

Brought to you by expedia

4 star rating
Lack of Quality Control Affects Quality of Room Standards
July 26, 2014

One week ago, I checked into the Sheraton Laval Hotel located about 1-hour north of Montreal Quebec, Canada (a 2-day business trip). As soon as I walked into my room, I noticed a problem. A large portion of the carpet was stained. OK, it appeared to be a long-term dried stain, so I didn't freak out. I could live with... more

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4 star rating
Toujours aussi satisfaite
July 24, 2014

Cette fois-si nous y avons en été en famille et celà a très bien. La chambre était très propre et tout c'est bien dérouler!

Brought to you by expedia

4 star rating
Next to Mall - Close to Train Station to Downtown
July 23, 2014

Hotel is clean, rooms are good and spacious, location is good next to mall and a short drive to the train station to visit downtown Montreal. Restaurant weekend brunch is a little pricey but the staff is very good. If you want to eat late, forget it, they tell you to order fast food from outside. I have stayed here three times and I will come back again. Free WiFi is slow but sufficient.

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4 star rating
Great facilities, staff, rates
July 21, 2014

We really loved the 'pet friendly' policy! Front desk staff were friendly and accommodating. Facilities great! I loved the steam room and spa. Will certainly go back.

Brought to you by expedia

4 star rating
Hotel bien situé -facile d'accès
July 15, 2014

Excellente réception du personnel - Propreté de la chambre discutable - Tapis défraichi - Besoin d'un bon ménage et de rafraichissement -

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4 star rating
bel hotel et confort
July 10, 2014

étions de passage à laval, avons décidés à la dernière minute de s'y installer pour la nuit, confort et propreté nous y retournerons.

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4 star rating
Very Near a Big Mall
July 09, 2014

Staying at Sheraton's main advantage is its proximity to the mall.
PLUSES
1.It has a spacious lobby.
2. The corridors are also wide enough for a normal hotel.
3. The rooms are also spacious.
4.There is a gym and pool ,sauna and jacuzzi
5. Well what a surprise...Starbucks Coffee in the room,love it!
6. Their Carrot Cake in the bakeshop... more

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4 star rating
Very Nice Hotel
July 09, 2014

Very nice hotel. Always book early to the space.
Nice pool.
Checking in and out is no issues.
Parking is free, also you can park at the Mall.
Very nice access for all the places. Closed o the HWY.
LOOOOOOOOOOOOOOOOOOOOOOOOVVVVVVVVVVVVVVVEEEEEEEEEEEEITTTTTTTTTTTT

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4 star rating
convenient location
July 04, 2014

The hotel was awesome, staff helpful and the location was great. Close to the highway and a large shopping center right next door.

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4 star rating
Wedding
July 01, 2014

To begin we stayed here for a wedding.The Sheraton is centrally located to all the shopping needed(bonus points from the wife)only stayed one night but the food and hospitality was top notch.the room was spacious and clean.the bed was very comfortable.overall a good experience would recommend it if asked

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4 star rating
June 22, 2014

Montreal at the Sheraton.
In our visit to Montreal Canada, we stay at the Sheraton in Laval, just 20 min outside Montreal because we did Not wanted to have problems with the Big traffic jams of the city and it work out really great the hotel is situated right of a highway and next to a big Mall (mall of Laval) and also surrounded by restaurants and bars making this a lot more entertaining that... more

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4 star rating
Good location for shopping & restaurants
May 29, 2014

Walking distance to great shopping and a short drive to lots of restaurants. Hotel is a bit tired. Beware rooms with odd numbers. I stayed in room 325 and the noise from the highway woke me up at 4 am. No coffee in the lobby in the morning so you need to make one in your room.
Staff at the... more

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4 star rating
food and pool were heavenly
May 28, 2014

We had a marvelous time. The food and pool were just heavenly. Also it couldn't have been more convenient to do shopping at the Laval mall, two steps outside the hotel. It's a great mall with all the brands. then kick up those tired shopping feet, relax in the hot tub pool area :-)! Friendly staff

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4 star rating
Good hotel, good location but service to be improved
May 13, 2014

I stayed at the Sheraton Laval for a business conference. The location is good (near A-15), the parking is convenient and free. Great pool with sauna and steamroom.
But it was the first time I was agreed upon check-in asking me what time I expected to leave the next morning. I guess this is to plan the housekeeping for the... more

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4 star rating
good options for conventions and shopping week end
May 03, 2014

Booked via SPG using AAA rate (around 120$ with breakfast).
Check in was super friendly and fast, and was provided a room on the SPG member floor. There was a youth's martial arts conference happening that week end so hotel was quite full. The parking is free, which is great.
The room was nice, a bit old school but clean,... more

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4 star rating
Old and tired rooms
April 17, 2014

Stayed here for business but it's not my first choice. It's close to great shopping and restaurants but for me that was the main attraction to staying here. I will say that the staff were all friendly-from check in to the restaurant.
Unfortunately the rooms are very tired and in need of renovation. The bathroom was so small you have... more

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4 star rating
Front desk unhelpful- heating system did not work
April 01, 2014

We stayed there this week and were surprised at how unhelpful Alexandra was at the front desk on check in. The rooms are average- , lobby uninteresting and although they say they serve Starbucks coffee they don't- the stuff from the coffee shop was undrinkable.
We'll find somewhere else to stay on our next trip to Montreal.

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4 star rating
Good location for shopping average rooms
March 22, 2014

Stayed her on a Saturday nite for a wedding party. The main lobby floor is nice with a newly renovated bathroom on main floor. The hall party food and service was excellent . Not one negative thing to say about the wedding party reception. My room was 341/342 ...one king room, connecting to 2 queen for the kids. The room... more

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4 star rating
they racist
February 10, 2014

i went there on presidential suite with my family.they were not nice with us.as you can see or expect we are black.my sisters from nj came in canada for fist time.we were meeting for first time too.it we s a special moment for all of us.room service ,we were begging,just a liltle talking lound they complain.when we went for breakfast... more

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4 star rating
Sheraton !! Big name but the management is too weak
February 08, 2014

Sheraton !! Big name but the management is too weak
I want to say the hotel is average but we can not compare it to any Sheraton in GTA Toronto ..I think the management need a big training and also they have to teach them employee to not lie to client .. I was check it in on Friday 7... more

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4 star rating
Xmas Eve 2013 buffet at La Piazza, Sheraton Hotel
December 26, 2013

I went to the Piazza, Sheraton hotel for their Xmas Eve buffet and was quite disappointed. We get there around 7h00pm or so, and they give us a seat in the bar area which is nice, we order a half bottle of red wine as I was the only one drinking and driving, dangerous, it took like 30 min before... more

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4 star rating
Good hotel
December 10, 2013

Well located with bright and spacious rooms as well as functional bathroom. The Club Level breakfast was very good in terms of variety and quality of items available. Hotel would have merited 5 stars at a somewhat lower rate.

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4 star rating
November 19, 2013

I love sheratons, so it's not a surprise that I loved this hotel. Their pillows changed my life.

But this one specifically- I stayed two nights. The first one I got in really late and the close location by the airport was really convenient. The second night I had an early airport departure and again, it was nice. If you want the view and the surroundings of Montreal, this isn't the hotel for... more

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4 star rating
Right for us
November 13, 2013

After sight seeing in Montreal, it was nice to stay in a hotel next to a big shopping mall. Restaurants were within short walking distance. And we could spend the rest of the evening
shopping without having to drive away. Lobby was impressive, rooms were big and comfortable.
Front desk staff were welcoming and friendly. We did not have any... more

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4 star rating
November 13, 2013

We had an amazing Confirmation at their restaurant, La Piazza. The buffet was good, the service was good and the decoration was very nice too. Also, the music was very nice and we all had fun. We would definitely be back!

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4 star rating
November 13, 2013

A rather uninspiring location, stuck in the parking lot of a mall (that it’s not even connected to). Rooms are nicely furnished, with lots of desk space. Internet is fairly fast, with the option to pay for even faster internet (much appreciated). Continental breakfast is too expensive (not that nice a hotel). 7/10

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4 star rating
This hotel is a target for car thieves
October 27, 2013

Stayed at this hotel for 3 nights and came out one morning to see my ignition sitting on my seat! Looks like thieves tried to steal it and either 1) got spooked or 2) couldn't get past the anti theft device. They did manage to clear out all my electronics and personal property though! Had to rent a car for... more

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4 star rating
One night and brunch
October 17, 2013

My husband and I stayed at the Sheraton Laval on our wedding night. Although we just needed a place to sleep, our suite was spacious with a spacious bathroom. We also enjoyed the brunch (note its about $44 per person) and overall was very happy.
We also blocked a number of rooms for our guests and they too had a... more

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4 star rating
Nice Hotel - Convenient to Public Transportation into Montreal
October 15, 2013

We were warmly greeted upon arrival and our room was very comfortable. This is an ideal location just outside the city of Montreal with public transportation just steps away. This is a good thing if you want to avoid driving in Montreal and you have no qualms about using a bus and the underground metro system, adding to the adventure... more

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4 star rating
Nice Location
October 06, 2013

It's right off the highway so it was easy to get around. My appointments were all in Laval so this was convenient because I was traveling alone and the mall is right across the parking lot.
Staff was friendly, room was decent, a little dusty on the desk but other than that it was clean.

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4 star rating
Nothing fancy but slept well
October 02, 2013

Easily accessed right off the main highway with a huge mall and restaurants for the kids. The room was clean and quiet the service / staff was okay. They were cleaning the carpets while we were there and asked us to change rooms in the middle of our stay.

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4 star rating
Business Hotel, low ceilings, good service
September 30, 2013

In the middle of nowhere, close to the highwas as well as connected to a big mall. You may "have to" come here on business trip.
Positive: kind service, nice club lounge with happy hour and breakfast, nice spa area (above US average for this range of hotels) with fine design.
Negative: Dated structure, the ceiling of rooms is particularly... more

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4 star rating
Comfort outside Montreal
September 30, 2013

Location close to the motorway is great if you need to be 10-15 km north-west of Montreal on business or visiting family. A bit far out for city visits. Room was comfortable and clean, but the furniture needs refreshing. Breakfast was very good and so was the computer corner and the free newspapers. The range of drinks available in the... more

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4 star rating
car stolen! Guess I should have read the reviews before I went
September 22, 2013

I spent two nights at this hotel last week. I got to the hotel at 10pm, asked the concierge where to park; was directed to the un-gated, unsecured parking lot where I parked my brand new ( had it for 7 hours ) SUV. When I woke up in the morning, it was gone! The hotel staff seemed more concerned... more

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4 star rating
Good location & Great staff
September 17, 2013

If you are driving to Montreal I would recommend staying at the Sheraton Laval. It was conveniently located just outside the city and close to a shopping/dining plaza, it was also right off the highway making it super easy to find. The staff was wonderful very friendly and welcoming, we arrived on the later side and were starving the staff... more

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4 star rating
September 13, 2013

Près de tout les services , Bon prix

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4 star rating
A Great Hotel in an inconvenient location
September 08, 2013

The Sheraton Laval is a beautiful hotel located in the midst of a shopping mall in suburban Chomedey. The hotel is lovely and clean with wonderful staff at the reception desk and at the club level.
The Club Lounge was one of the nicest I have been to, with a huge continental breakfast and accommodating staff.
In addition, the spa... more

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4 star rating
Great location
September 02, 2013

Nice hotel with super friendly staff. Great location with large mall across the parking lot with good variety of restaurants - all within walking distance. Buffet breakfast at the hotel had good variety and food was tasty. Would stay there again if in the area.

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4 star rating
NOISY A/C units
August 23, 2013

Stayed here for 1 night
Pros:
- Great location in Laval - walking distance from the carrefour (very large mall), as well as many restaurants and the Centropolis
- Good service
- Very big rooms, huge desk and bed was very comfortable
- Free parking is available
Cons:
- a very big con: SO NOISY!!! Despite the very comfy bed,... more

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4 star rating
Great location in laval
August 17, 2013

Great location in laval near carrefour laval. Great room at an amazing price. I ate at the restaurant and the buffet breakfast was 2 for 25$. So, great deal on the room and on the breakfast. Nice pool and gym. This is a typical sheration but at a lower price.
I'll go again if i come back in laval.

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4 star rating
Bring ear plugs
August 15, 2013

My company always puts us up in this hotel. It is poorly insulated and due to the fact that is is next to a major freeway, it is as if your bed is in the middle of the freeway. The A/C unit is very moisy too. Hotel food and room service are very good. Gym is basic. Swimming pool is... more

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4 star rating
Wonderful Stay
July 29, 2013

My husband and I had a few days after Ironman Lake Placid and decided to head to Montreal. Not wanting to stay in the hectic downtown area, we chose this location in Laval. For the past two days we have been treated royally and enjoyed every minute of our stay. We chose a room on the Club Floor where we... more

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4 star rating
July 29, 2013

The price
\n\n
The furniture was old used and out dated

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4 star rating
Good choice for Laval
July 27, 2013

I'm not sure what to rate this hotel...I can say that with it being a Sheraton, I honestly expected a little more. The hotel is very old (it could use some renovating) and I was not impressed with the cleanliness of the rooms; the carpet in my room had some questionable stains and I even found a cockroach-like insect walking... more

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4 star rating
July 26, 2013

J'avais noté que nous fêtions notre anniversaire de mariage pas de
petite carte pour le souligner ,le reste parfait

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4 star rating
July 21, 2013

Tout était parfait
\n\n
Que se soit un hôtel strictement non fumeur.

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4 star rating
July 13, 2013

My family and I stayed at the hotel on a July Saturday evening. This hotel is located next to a very busy highway so the rooms are very noisy. The rooms also have old air conditioning units so they make constant noise. To top it off the window blinds did not close all the way so we could not block out the morning light.

I would stay away from this hotel. Sheraton should be embarrassed to call... more

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4 star rating
Stay here if you don't need to be in downtown Montreal!
July 10, 2013

This hotel was very comfortable - the staff friendly and nice. Room service with breakfast menu placard to place outside the door for the next morning, prompt, hot, generous! The pool is a salt water, indoor pool, with a dry steam room, and a wet sauna room, with self-service ice massage for the perfectionists. The gym has a wall made of glass that looks out over the nice pool, so you can work... more

Brought to you by orbitz

4 star rating
July 04, 2013

Cleanliness, comfort, location to shopping.
\n\n
Dinner at hotel restaurant wasn't available until 8:30 p.m so we had to go elsewhere rather than sit back and relax at the hotel.

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4 star rating
July 01, 2013

Le service Le confort La tranquillité
\n\n
Store dans la fenêtre. Trop clair dans la chambre (lumières extérieures et soleil)

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4 star rating
June 28, 2013

Proximité du centre commercial
\n\n
Personnel peu accueillant; Chambre moins confortable que la fois précédente.

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4 star rating
June 25, 2013

Confort, chambre spacieuse, belle luminosité, vrai séchoir à cheveux (et non séchoir mural).
\n\n
Lorsque je suis allée à la salle de bain des femmes du hall d'entrée ver 11h50 pm, un employé de maintenance masculin est entré en même temps que moi et n'a pas vérifié s'il y avait d'autres femmes à l'intérieur. Lorsque je lui ai dit que je n'étais pas à l'aise qu'il reste, il m'a réponsu tout... more

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4 star rating
June 21, 2013

Profiter de la piscine, spa... more

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4 star rating
June 18, 2013

The shopping mall next door!!!
\n\n
It's a no bells or whistle hotel. Like a glorified B&B.

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4 star rating
June 17, 2013

la proximité de tout, la qualité du personnel ainsi que la propreté et le confort des chambres.

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4 star rating
June 16, 2013

Tres bruyant

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4 star rating
June 16, 2013

le spa, la piscine, courtoisie du personnel, confort de la chambre
\n\n
que le toit me coule sur la tete. on etait au 7e et on nous a demenage au 2e a 3 heures du matin. chambre assez bruyante a cote des ascensseurs. Pas de peignoir dans la chamber pour confort spa. on a du le demander. pour un 4 étoiles je m'attendais à mieux.

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4 star rating
June 14, 2013

the front desk assistance and politeness.

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4 star rating
June 10, 2013

Le personnel très polie et efficace.
\n\n
Rien

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4 star rating
June 09, 2013

Le personnel est très sympathique.
\n\n
J'ai été acceuilli en anglais partout sauf au bar.

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4 star rating
June 03, 2013

Location, staff
\n\n
Free internet is very slow; I could not adjust the settings on the heating and cooling unit in my room

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4 star rating
June 02, 2013

Tout, rien à dire

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4 star rating
May 28, 2013

La propreté, le calme même si l' hotel était remplit a craquer. Le
restaurant.
\n\n
Le fait que j' avais réservé une chambreking avec une douche séparée
en marbre comme indiqué dans le site ou j' ai réservé mais lorsque
je suis arriver à l'hotel, la chambre avait un bain douche. J'
ai contacter la réception et la dame m' a dit que la chambre n'
avait pas de douche séparé que cette chambre était... more

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4 star rating
May 23, 2013

La beauté et j'adore le luxe et tous ce qui est beau et j'ai adoré le hall d'entré et ma chambre
\n\n
Rien du tout.

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4 star rating
May 21, 2013

Tres bon accueil, qualité /prix propreté de la chambre
\n\n
Dommage qu'il n'y ait pas de douche téléphone

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4 star rating
May 20, 2013

no refrigerator

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4 star rating
May 20, 2013

tout meme si notre sejour etait cour perconnel excellent
\n\n
rien

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4 star rating
May 13, 2013

La propreté des lieux La proximité des achats L'apparence douce à
l'entrée dans la chambre La grandeur de la chambre très bien
\n\n
Il est difficile de lire son journal face à la climatisation

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4 star rating
May 09, 2013

tranquilité des chambres, spa et piscine très intéressants
\n\n
Déjeuner continental étage club plutôt désuet, chambre non conçue pour séjour romantique

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4 star rating
May 01, 2013

Le confort

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4 star rating
April 22, 2013

Sa situation géographique près de tout. Nous avons été bien servi.
\n\n
Tout était correct.

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4 star rating
April 20, 2013

comfortable pillows clean room
\n\n
elevators slow

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4 star rating
April 19, 2013

Le confort des lits est exceptionnel!
\n\n
Trop prêt de l'ascenseur et de la pièce à glace...donc pour prochaine fois a spécifier.

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4 star rating
April 17, 2013

Piscine Spa Le personnel
\n\n
Linsonorisation de la chambre Lit trop dur Salle de bain tres petite Un
employé qui entre a limproviste!

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4 star rating
April 15, 2013

La situation.
\n\n
Nuit sans sommeil:air climatise ne fonctionnait pas.24 Degrés .

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4 star rating
April 12, 2013

Localisation
\n\n
Internet lent et il y a des frais pour le haute vitesse.

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4 star rating
April 02, 2013

La proximité du centre d'achat, le service.
\n\n
Pas assez de serviette pour un séjour de plus d'une nuit, il fallait en demander pour en avoir d'autre

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4 star rating
March 30, 2013

Me faire demander une carte d'identification avec ma carte de crédit

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4 star rating
March 27, 2013

J ai apprécie le service de ménage aux chambres ,c était parfait, j ai
aimé souper à l hotel, buffet tres bien le samedi soir,
\n\n
Le personnel à l arrivée il y avait personne au desk et trois comis à l
arriere du comptoir et personne ne me répondait. J ai demandé des robes
de chambre et j ai du rappeler car cela fesait 20 minutes et je voulais
aller à la piscine.

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4 star rating
March 21, 2013

Le personnel était très respectueux.
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Je devais recevoir une facture par internet et je n'ai rien reçu. C'est bien d'utiliser la technologie mais je me retrouve sans facture pour mon séjour.

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4 star rating
March 20, 2013

Confort et courtoisie

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4 star rating
March 20, 2013

Easy to locate. Next to a large mall. Good parking
\n\n
I stayed here a month ago and the front desk enrolled me into there
rewards program. ... it never happened so no rewards for 6 nights. Key
didn't work so had to go back for another. Didn't get my voucher
for participating in the eco program. They over charged $100.00 for the
last night.

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4 star rating
March 19, 2013

Confort des lits et courtoisie

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4 star rating
March 18, 2013

Une fois stationné, plus besoin de voiture, tout est à proximité, magasinage,restauration.
\n\n
Il est difficile de trouver un stationnement lorqu'on arrrive uun samedi après-midi... more

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4 star rating
March 11, 2013

On a beaucoup apprécier et on y retournera certainement.

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4 star rating
March 10, 2013

Le confort et la proprete
\n\n
La climatisation est vraiment ruyante

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4 star rating
March 08, 2013

Le service de la responsable à la réception, pour compenser l'absence du service bains remous, etc, a prit l'initiative de surclassement de la chambre.
\n\n
Le chauffage est très bruyant. Séjour pendant la relâche scolaire en famille et hôtel choisi en fonction des services, psicine, spa,sauna....Finalement tout était fermé pour "entretien", nous avons donc fait ce voyage seulement pour... more

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4 star rating
March 08, 2013

L'étage Club et les service était impeccable
\n\n
La piscine était fermée pour réparations Je l'ai appris sur place... more

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4 star rating
March 05, 2013

propreté et service du personnel
\n\n
hotel de luxe mais avec WiFi payant dans les chambres - inacceptable en 2013!!

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4 star rating
March 03, 2013

Le spa était non fontionnel ce qui m'a déçu énormément.

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4 star rating
February 12, 2013

le lit le couvre lit PROPRE
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devoir payer pour avoir acces à internet

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4 star rating
February 10, 2013

La localisation de l'Hôtel
\n\n
Sur le bord de l'autoroute un peu bruyant

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4 star rating
February 09, 2013

The room, the bed
\n\n
The fact that internet is not free in the room. I refuse to pay for a service that I get for free everywhere else (even at McDonald's).

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4 star rating
February 03, 2013

L'hôtel à une salle de sport bien équipé avec un sauna hamam. Hôtel qui s'adresse essentiellement à des personnes de passage
\n\n
La salle de bain est celle d'un 2 étoiles et la piscine n'est pas chauffé. Le petit déjeuner n'est pas terrible. Aucun produit locaux n'est proposé. La chaine Sheraton est classé 4 étoiles uniquement par son prix et non par la qualité de son service et de ses... more

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4 star rating
January 25, 2013

- What looks like a complimentary bottle of Nestle's Drinking

Water is $5.95
- Internet in the room $10.00

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4 star rating
September 15, 2012

Was in Laval for a friend's wedding and stayed at the Sheraton Laval - SPG points!! :)

Great location - easily accessible to the highways. There is a giant mall right next door across the parking lot. The staff at the hotel were so friendly in helping us figure our hair appointments at a salon at the mall.

The rooms are nice and modern but not much a view as it is right by the highway and the... more

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4 star rating
I enjoyed it.
July 29, 2012

Pleasant hotel, well run, nice staff. Gym could be better equipped, and too bad it is far from Montreal, and a cab ride from the metro!

Brought to you by orbitz

4 star rating
May 23, 2012

I didn't sleep here, but I attended an event here and intereacted with staff and priced out lodging.

The location SUCKS unless you're in Montreal for the mall and a view to two highways. (Or just stopping for a night's sleep bfore driving on one of those highways.)

Also, I didn't find the prices to be competitive either when pricing for my stay and we wound up sleeping somewhere nicer and in... more

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4 star rating
January 13, 2012

Without exception, the staff were helpful and interested. The bed was comfortable, the room was clean, housekeeping promptly responded to my requests, and the restaurant buffet surprised me with its variety, flavour, and presentation. Location adjacent to a mall is convenient; I would not hesitate to recommend this hotel to other business travelers.

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4 star rating
January 11, 2012

Checked in at the Sheraton Laval during another business trip and found my stay to be quite comfortable. The rooms are spacious and clean, beds are comfortable and service was friendly and courteous.

There were always at least two staff members behind the front desk during my stay who were willing to help and made sure you were attended to in a timely manner. Our group met for breakfast in the... more

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4 star rating
January 13, 2011

Car theft verry high in this hotel, parking under no security and no gates.... We drove from new york with mt brand new truck and got it stolen. Police told us later that the have been stealing car here for a long time. The hotel never did anything about, and they never gave any compansasion for anything !!!!! Worst experience ever do not go to this hotel !!!!!! Truth be told they only want... more

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4 star rating
September 26, 2010

This is an older Sheraton that is "nestled" between a major highway and a large mall. Not an optimum location.

My room had that not to clean feel to it. It was fine but it gave me the "skeeves" as my mom used to say. The AC unit was beat and sounded like it was on its last legs. Oh, and the TV had a great selection of channels but there was no guide. Big fun scrolling through 25 channels to... more

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4 star rating
Sheraton
September 12, 2010

been here before and I still come back great service and a pleasure to be here staff is great and a lot of help

Brought to you by orbitz

January 02, 2009

“Was a great location for shoppers. It is located right next to the mall and theatre. Room was very roomy and nice. Washroom was very clean. Receptionist was very nice. Would highly recommend this hotel!”

Brought to you by mytravelguide

April 23, 2008

“Next to big mall/ theatre & Restaurants. Great for my spouse who enjoyed the upscale shops.”

Brought to you by mytravelguide

February 11, 2008

“My room was very noisy because of the highway. I was with a conference and everyone commented on the highway noise. It might be better at the other end of the building but I would be specific about my preferences next year. The air conditioning fan was also very loud. The breakfast buffet (cold) was $15. I feel that is expensive for fruit and a chocolate. The Hilton had a breakfast included.”

Brought to you by mytravelguide

August 16, 2006

“We were amazed at the quality of this Hotel. Lobby is all marble, washrooms marble, clean rooms and a great bed. Downtown quality. There's a mall next door to keep the wife happy.”

Brought to you by mytravelguide

Business Description from the Web
English
October 28, 2018

Property Desc:Property Location With a stay at Sheraton Laval Hotel in Laval, you'll be minutes from Carrefour Laval and close to Cosmodome. This eco-friendly hotel is within close proximity of Sky Venture and Centropolis. Rooms Make yourself at home in one of the 244 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired Internet access (surcharge) keeps you... more

Brought to you by skoosh

December 16, 2014

Location

Situated in Laval, this eco-friendly hotel is within 1 mi (2 km) of Carrefour Laval, Cosmodome, and Sky Venture. Putting Edge Centropolis and Centropolis are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee... more

Brought to you by expedia

June 26, 2013

Located in Laval, Sheraton Laval Hotel is minutes from Carrefour Laval and close to Cosmodome. This eco-friendly hotel is within close proximity of Sky Venture and Putting Edge Centropolis. Make yourself at home in one of the 244 guestrooms featuring minibars. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a... more

Brought to you by kayak

May 24, 2013

Property Location
Located in Laval, Sheraton Laval Hotel is minutes from Carrefour Laval and close to Cosmodome. This
eco-friendly hotel is within close proximity of Sky Venture and Putting Edge Centropolis.

Rooms
Make yourself at home in one of the 244 guestrooms featuring minibars. Cable programming and
video-game consoles are provided for your entertainment, with wired and wireless Internet... more

Brought to you by ian.com

March 27, 2013

This Laval, Quebec hotel is adjacent to Carrefour Laval Mall, offering a variety of shopping and dining options. The Sheraton Laval features rooms with minibars and Amerispa has massage services.The modern, air-conditioned rooms at Sheraton Laval Hotel come furnished with flat-screen TVs and refrigerators. For added convenience a coffee maker, hairdryer and ironing facilities are... more

Brought to you by mytravelguide

February 26, 2013

In keeping with Sheraton's solid reputation for service and amenities, this hotel has recently renovated its guest rooms, public areas, dining rooms and meeting halls for even greater comfort and hospitality. Two restaurants provide Italian cuisine. Located just 15 minutes from Dorval Airport and 20 minutes from the downtown area, this hotel is perfectly situated for easy access to everything... more

Brought to you by wcities

February 10, 2013

Location. Sheraton Laval Hotel is located in Laval, close to Cosmodome. Regional points of interest also include Notre Dame Basilica and University of Montreal. Hotel Features. Dining options at Sheraton Laval Hotel include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa... more

Brought to you by skoosh

September 06, 2011

Welcome to the Sheraton Laval Hotel, your gateway to the beautiful Quebec Laurentians. The four-star, three-diamond hotel greets you with warm service and superior amenities. Just 25 minutes from downtown Montr , it easy to stay connected and explore the surrounding area.The 241 guest rooms are designed for your comfort. Hosting an event? The 18 flexible meeting rooms are a great choice for... more

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