Specialties
New Balance Toronto is your neighbourhood fit specialist, providing footwear, apparel and accessories for all your running, walking, training, sport and lifestyle needs. From novice runner to ultra-athlete, and all points in between, our staff is thoroughly trained to expertly make recommendations on products that will help you conquer the marathon, accommodate orthotics or even...
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Recently needed new supportive shoes, the salesperson was pleasant and knowledgeable.
New Balance shoes have been my only brand for several years. But what makes this store different is the excellent service.
Keshia was amazing! My partner and I were in this store several times over the past week and a half. She was incredibly knowledgeable about different kinds of shoes, took lots of time to explain things to us, helped us to try to find better deals, and made sure that we...
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Product: 4.5
Price: 4
Place: 3.5
Service: 4.5
Today was another long day. After my friends' wedding ceremony, we planed to drop by New Balance on Danforth. New Balance is one of few brands that carry WIDE shoes, so this was the place for me to go :) Now you guys can tell that I have an issue with my feet. I stand and walk all day so I really need comfortable shoes that can support my feet. New...
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Went in and was not greeted by guy at the register.
I went browsing by the sales section for a few minutes.
Another sales associate brought shoes to a customer that was waiting and even offered to get her socks....when said sales person passed by me, I wasn't acknowledged. I lingered a bit to see if the guy on cash would even say Hi but he was busy on the computer, trying to "get the blue...
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New Balance makes awesome shoes and they have a fantastic store on the Danforth!
Okay, I'll admit it. I spend a lot of time looking at shoes online.
I called to in to check for stock and put shoes on hold. I wasn't able to come in that day, but they kept them on hold for me.
I went in and the staff offered advice on different styles and made recommendations based on my training. They had a...
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This store was super! The shoes I got are good, which I was expecting, but the service was exceptional. A very polite CSR - I think his name was Nicholas - apologized for the (actually fairly brief) wait for service, then did a thorough interview about what I was looking for, and found me my best options. He kept my budget and needs in mind and was pretty honest about what my best bets were.... more
Excellent service as always. Nicholas, my lovely sales guy, helped me out big time. He went above and beyond his duty to ensure I had every option available.
Love this location. Great staff.
Had a great experience dealing with Mark. I was looking for a pair of classics that they did not have in stock. He was very knowledgable and reassured me that new classics would be arriving shortly!
The employees were friendly and informative and provided helpful advice. However the stores itself didn't much selection when it came to the variety of shoes they had. all and all i am really happy with my purchases and will definitely shop here again.