I wish I could rate the optometrist separately from the optical. I had a great experience with the doctors and would go back again. I found Dr. Ho extremely kind and personable, as well as the front desk staff.

I was browsing the frames after my appointment and was, unfortunately, "helped" by Dianne (I think that was her name? Heard someone use her name in the store). She was sickly sweet when... more

I have been here twice, the first time was with Dr. Chan and I was blown away by how in depth and professional she was. I didn't think I would ever have a better experience at the eye doctor, and then I had an exam with Dr. So. Everything was so in depth he was smart and kind and detailed. He explained everything thoroughly and patiently. I will never go to another optometrist again. The... more

I've been getting my eyes tested here for a few years. I've been very pleased regarding the testing, and this service alone. I've been using other places to purchase my frames, and lenses for the simple reason that they have frames and styles not carried by Mt. Pleasant. I've got 2 pairs of Mykita frames,and a pair of Etnia's in addition to others not needing to be mentioned.

As Mt.Pleasant... more

I was disappointed at how this business dealt with a prescription request. After making the request several times over the phone and by email, I had to follow up for clarification of the prescription. First, they sent me the wrong prescription then they scanned an incomplete prescription. It took several frustrating emails back and forth before it was resolved. I expected a little more... more

First time visit to update my prescription and get my contact lens weary eyeballs examined. Friendly front end staff. Dr Jessica Chan was amazing and true to all the other reviews of her. She is very friendly, thorough, and collaborative. She took her time to explain how my eyes were doing and her recommendations. Even encouraged me to keep my coffee and drink during the exam.

Seems like a common experience. Booked two weeks in advance, arrived 5 minutes early for the "first" appointment of the day - Saturday at 8am. Waiting, waiting, waiting . . . 8:10 and I ask "whats up with my appointment?" Apparently this is normal practice: two patients, two Drs, one "pre-tester". So if you are not the first to arrive, you wait. Since I am pulling out my wallet for this... more

I recently sent my glasses Mount Pleasant because nobody where I live could fix them. A Friend of mine in Vancouver suggested sending them to Mount Pleasant because the staff there was very knowledgeable and they had fixed a their pair glasses when other locations told him to throw them away. Basically the same story I was being told. Well my glasses are beloved and I was not willing to part... more

Unfortunately this is based off the lack
Of professionalism of Dr Kelvin So. I'm sitting here in the waiting room for my 8am appointment, the first appointment of the day, and he is yet to be seen. If you come here choose another Dr. It's currently 8:24 And no sign of him. Apparently he was stuck in traffic which is really a non answer

The owner did call me immediately and figured it out with... more

Did you know that eye exams are the most fun? No, seriously.

So, I hadn't had an eye exam in 15 years (I know, don't you start too!) and having heard so many awesome things about this place, as well as having had the pleasure of meeting Dr. Kevin Mowbray, I thought I'd suck it up and get my eyes filled with air.

Booking an appointment was super easy, and it's in a great location - close... more

I called in to make an appointment and it was great to hear that I could make an appointment for the following weekend. They kindly asked about my insurance information and checked my coverage with my insurance company. Ladies in the office were really friendly and Karen, the doctor who tested my eyes, was extremely helpful and made sure I'm aware of all the details involved with the test.

The... more

Yes folks, that may sound harsh and contrary to Yelpers here so here's why:

great selection and labels, and service is good.

but if your policy is to only carry Nikon lens, and not offer other alternatives because they feel 'it's the best', well, that sounds like this clinic is just being 'rewarded' by Nikon, if you ask me.

Why not let the consumer decide which lens they want? Other optical... more

Really nice and competent staff here, from the receptionists to the glasses ladies and doctors. There's free parking at the back of the location. A word of advise is that you call ahead if you want to get glasses because they devote as must time as needed to fit someone with the best glasses so you can end up waiting a long time if they happen to be with someone.

Thanks a lot for your help! Very professionally and nice people. Thank you Kevin. I am very interested to coming back to order more glasses. Thank you again.

I saw the yelp reviews before going to this place and i'm really glad i did !
I love the staff and the doctor who visited me (doctor so) he explained literally EVERYTHING for me and was very caring and patient... I would recommend it to everyone who needs to get an eye exam ! :)

My glasses of nearly five years finally gave up on me. Both (!) sides (I believe they are called temples) fell off. A friend helped to tape them up and fortunately they lasted over the winter break and then some but I knew that I had to get a new pair soon. And so I turned to Yelp!

I had been reviewing a few other centres but felt like this one was the right one to go to. Its location is so... more

Dr Chan is honestly the best optomitrist I have ever had, her care and attention to me during the visit was amazing!! She really took the time for me to pick the right contacts, and wants repeat visits to make sure the fit is right, something I have never had. I would suggest anyone to go here, AND EVEN BETTER!!! THEY DIRECT BILL!!! Left without paying a penny

Very friendly, helpful and best of all... Fast! I made an appointment for 9:20am and was done and out the door by 10:00. There was no paperwork and all of my expenses were direct billed to my insurance provider.

Believe the Yelp hype!

Our family did eye exams here. The staff was really friendly and professional. My daughter got her first pair of glasses here last week. The doctor, Dr. Jessica was her name I think, was really exceptional with kids. Front end staff also friendly and efficient. Overall a pleasant experience

Excellent staff and clinic. Went for our first appointment yesterday and the eyes were given a clean bill of health so I cannot comment on eyeglass or contacts prescriptions and sales. However, they did all the tests thoroughly and explained everything patiently.

Just saw Dr. Reis.. possibly the best and most informative optometrist visit I've had in a long time! :)

Very poor service. I requested via email for them to send me my prescription because I was out of town and needed a pair of glasses/contact lenses for emergency. They were very reluctant to give it to me and gave me such a bad attitude. For a place that values customer services, I have to say I am very surprise and disappointed. I will not be a returning customer for sure.

The optometrists here are super knowledgeable and genuinely patient and friendly. The waiting area and patient rooms are well decorated, and their diagnostic equipment is the latest and greatest. I never enjoying going to any medical appointment, but its always pleasant coming here for my eyecare. They have a good number of administrative and technical staff. On some occasions, I was given... more

I take my kids to see Dr. Cindy Ho. She is excellent.

I had a great experience at mount pleasant Optimetry.
It had been a while since I had my eyes tested. Dr. Karen Lee was amazing. She was very thorough and friendly.
The staff at the clinic is very warm and welcoming and they have great availability to schedule appointments for people like myself with difficult, random and busy schedules.
I had a great experience and will continue using them.

Jennifer and Dr. Mowbray were both great! Always looking to support local businesses, and I'm glad to have come here. Great customer service, prompt, and explained each procedure/ exam along the way.

I recommend this place to my Vancouver friends and co-workers and to pretty much anyone who I come across that wears glasses!

(They also have a nice selection of frames including lenses.)
A one... more

I'm going to add to the glowing reviews here and say that this was perhaps the best medical experience I have ever had. I'm from the U.S., so that might not be a good enough compliment without some details.
I am visiting Vancouver and woke up with an irritated eye. It was very red and painful. I changed my contact lenses, but it was no help. Came to Yelp and saw the dozens of great reviews for... more

They care at this clinic, simple as that. I have corneal problems and it was difficult to find a properly fitting rigid lens for my right eye but Dr. Mowbray and co. really went the extra mile to help and even co-operate with other clinics to obtain a lens that fitted me. Much appreciated.

Aces! (Who still says that?)(Why not?)
I came here because my eye doctor Jessica Chan moved here from Brentwood Burnaby Vision Care. Dr Chan is awesome. She's very attentive, thorough, explains everything to you and never ever makes you feel like a fool for doing stupid things to your eyes or giving weird answers. (And I'm very good at making myself a fool and giving out weird answers to... more

Everything is good but the main problem is they charge for eye exam for children between 6 to 18 years old, although they should not.

Definitely the best eye exam I've ever had, hands down. I saw Dr. Jessica Chan and she did a great job. Very thorough, friendly, and helpful. Answered all of my questions.

Oh my gosh! What a complete gong show! Let me first say, that I never write reviews however this experience was so awful and completely unprofessional that I just had to write a review! I actually left the clinic without a chance of looking at sunglasses for me and my boyfriend :( Anyhoo...so a quiet Friday afternoon of shopping for me, and I very unfortunately walk into this shop! A few... more

Tried a couple places on Broadway this past year. Best of the bunch! Friendly and took the time to check out comfort with several different lenses. Recommended!

Excellent service and fair pricing for quality optical services. Convenient hours and location. Nice selection of frames for both regular glasses and sunglasses. The opticians take time to work with you to find the right frame and to ensure that the frame is compatible with your perscription. We had an issue with one pair of glasses which was resolved effectively and at no extra cost. Highly... more

Every single person I interacted with in the office was very nice and helpful. I had an exam with Dr Gafur, a friendly fellow who seems very knowlegable and took the time in going through any questions I had. Would go again, and have already started recommending to others.

I read great reviews and thought I'd give it a chance. Actually, I had emailed an year earlier inquiring about orthokeratology, as I was hesitant in getting laser eye surgery and this sounded like a better option. Dr. Cindy Ho took extensive time and effort in replying long answers to each of my questions and concerns. I was pretty impressed.

Finally, I decided to get my eye exam and ask more... more

I had to get my prescription renewed so, instead of doing the Costco route, I googled for provider near my work, just off Broadway and Cambie. A number of optometrists came up and several were reviewed with varying ratings. I chose Mount Pleasant Optometry Centre based on the reviews in Yelp.

It was a nice 10 minute walk up Broadway to a business that has apparently been there since 1950 (if... more

I have visited 3 different optometry centres in Vancouver and I would recommend you this one!!!
You feel very comfortable then your doctor explain everything very clearly!!! And I was looking for that! Dr. Jessica Chan explained everything about my situation and gave me all information about my problem. Also I got fully eye exam and finally I got answer what's going on with my eye ( because... more

I recently visited MPOC and would recommend Dr. Henry Reis. He is very friendly and enthusiastic about eye care and good service. He also provided me with a well-informed and detailed eye exam, including information regarding an extra artery in my eye (which no one had pointed out to me before).

Dr. Kevin Mowbray, who I believe is the owner, is also very passionate about providing optimal... more

My husband (who doesn't use Yelp) went here today for an eye exam after having trouble with another place (ie. said other place gave him a completely wrong prescription).
He said it was everyone here was very friendly, ready for him when he arrived and the optometrist explained everything perfectly. Highly recommended!

I went to the Mount Pleasant Optometry Centre today after reading all the wonderful reviews.
This truly was the most comprehensive, well explained eye appointment I've ever had. Dr. Jessica Chan explained each test and why she was doing it, and why it was relevant to my optometry history.
She was careful and kind, and even took the time to explain with visuals what glaucoma was (b/c I have a... more

Super thorough. They have a great setup here from walking in the door, to the pre-exam, to the full on eye exam. They take the time to go through everything with you and explain what means what. Reasonable fees and fantastic service. Highly recommended.

Great experience!! The doctor took the time to explain everything to me and I felt very confident leaving knowing I was in good hands. Definitely will go back again and would highly recommend for new patients.