Let it be known that when you get a Fish Filet Sandwich that has two large pieces of bone in it that they do nothing about it.

I've tried to contact head office regarding this and they have replied saying they have forwarded to someone to contact me. It's been over a month and no further response from anyone.

I have my receipt and photo proof and ready for this to be spread around.

the customer service here is atrocious! i walked through a drive through and got my order taken, and went all the way to the window (which by the way, took 30 minutes because the service was so slow) and they refused serving me. I was already at the window! what is the difference between me and a car at that point? Very stupid policy, and would not make an exception. On top of that, the manager... more

Staff works hard.
The reason it's under 2 stars is the interior.
Hard pressed to find a more ghetto McDonald's.
At least half the restaurant is homeless or degenerate, wanna be gangsta teens.
U judge what is worse....
What it really needs is ONE decent security guard, kick all the stragglers out.
It's definitely interesting if u want to witness unique human behaviours.

If I can give 0 or negative stars this McDonald's would surely receive it. I've worked at McDonald's for multiple years in the past, and no doubt that this is a fast food service & sometimes things can go wrong. But this is hands down the WORST restaurant/fast food location I have ever been to.

Smells like a washroom (assuming it's the high flow of homeless people & lack of general maintenance... more

Omg, I don't go to McDonald's often, but sometimes you just get that craving, you know?

Well, if you do and this location is the one you're considering, stifle that craving, bury it so deep you don't even want food, cuz this is literally the worst-run restaurant ever built.

I'm actually surprised McDonald's HQ hasn't shut this location down for violations of every single measure of franchise... more

Worst mcdonal ever. Someone should fired the manager here. We waited 20 mins for our food when there's only less than 10 ppl waiting. Not the first time either. Just came home and they missed one of our item from our order. We tried to call them and their line is always busy .

We always come and hope that they will improve. But they never do. Please close this location down or do something... more

This place is a mad house with the worst
District MANGER forcing ever one to use the self order apps and just keeping one cashier open .
Some guy starts complaining loud and was refused serive and ask to leave .
By that district MANGER .
It was super busy .
So McDonald's I also want a chasher not a pad .

This location is by far the worst McDonalds I've been to. I only come to this location since it's close to my work place. The waiting times are terrible whether you're ordering from the cashier or from the kiosk.

They got my order wrong this morning, I ordered a French vanilla latte and confirmed with the cashier that what she punched in was French vanilla and she said yes. When I finally... more

Spent 20 mins waiting to place my order !!! And 26 mins to recieve it !!!  4 Kios all out of order !!!No Covers for large cups !! No Ketchup !!!    A group of staff hanging out in the kitchen !!!   Stay away from this location  !!!!!!!   WORST SERVICE EVER !!!!!

The worst McDonald's ever. You wait FOREVER for your food even if it's just a coffee and you watch it sit there getting cold behind the counter... we come here mainly for ice cream.. but 9/10 times the ice cream is broken.

Drive thru takes FOREVER. Sat at speaker box for 10 minutes waiting for someone to take my order. Finally they took my full order, gave me the total, then started telling me that they were "out" of certain items on my order, AFTER THE FACT. Waited another 10 mins in line...

Employee was YELLING and SWEARING at another customer at the window because they complained about their order. I decided... more

Waited 1 hour for my 2 combos in the drive thru. The manager is absolutely useless. The employee started swearing at the customer at the window because he's stressed out that 10 cars are waiting 1 hour for their cheeseburger and fries and chicken nuggets. Worst McDonald's in the district and won't be coming back again. The district need to replace the manager because this restaurant is a mess.
... more

This McDonald's is absolutely awful. The staff are extremely slow and the drive thru line is almost always a 20 minute long wait. Going inside is not better. On top of that, staff almost always mess up your order as well. They 100% need better management.

There's waiting in line in a Fed-Ex, and then there's this. Test the limits of the human condition, today, now for free at a McDonalds made entirely by satan himself.

The staff here are terrible. We came in and made a large order and they just couldn't stop arguing with us. The line got so long that the people behind us starting complaining. The staff responded with very sassy tones, disregarded their complaints, and reminded them that the "kiosk is there for a reason."

It's one thing to argue about a large order that is placed, but it's another to... more

The worst run McDonald's ever, usually go to these places to gain weight but I felt I lost it waiting for 30 minutes for 2 mcflurrys. Don't train new staff at peak times and stop closing up an hour before your restaurant closing time is scheduled. Poor staff and poor management

Absolutely the worst McDonald's I've ever been to, and I've been to a lot. Drive through took 25 minutes and when we got to the window they didn't have our order. We had to wait another 5 minutes at the window and then they got our order wrong. The staff doesn't know what they're doing. They even forgot to take our money. Unreal.

Rude staff, all time miss items almost 40 minutes line in drive thru

This is one of the new All Day Breakfast locations. Since sausage and egg mcmuffins have been my jam since I could chew, I have gone ahead and added an extra star.

Terrible teenagers running the store. Waited a long time in drive through behind their friends while they talked to them. Watched our food being held in the bag for ten minutes before we paid. Had to get them to remake the fries which seemed to be an inconvenience for them. Last week got a watered down orange juice with my breakfast. Won't be back. Very disappointing because I was loyal.

Worst McDonald's ever. The staff here really don't give a c@!p; they are the slowest staff I have ever experienced. It's not for a lack of staff either, there's always plenty of staff when I've been there. They just seem to move at a glacial pace. There is always a line up, but they don't seem to care.

I was served a frozen junior chicken here, and I complained to head office, and it has been SIX MONTHS and they still haven't done anything about it! I could have gotten food poisoning and it just seems like they don't care! I know it's McDonald's and I shouldn't have high expectations but at the very least I expect this gross excuse for an attempt at a meal to be at least cooked! AT LEAST... more

Wow, worst wait ever. Went there at 3 am and waited in the drive through for 25 mins. I know I was late, but if you can't get a quick burger and fries in less than 10 mins in 2017 - then you slippin, McDonalds.

I would give no stars if i could... they're supposedly open for "24" hours but they CLOSE at 3am to get ready for breakfast which starts at 6am? I don't see why they need to close the restaurant for 3 hours to cook eggs and sausages when they're supposed to be open 24 hours and if they do close for 3 hours prior to the actual breakfast start time they should have unlimited supply for breakfast... more

The shittiest McDonalds in the city.

The people who run this obviously don't care. Why not? There's plans to knock down the plaza and build condos.

The service here is reprehensible. They rarely get the order right. Its damn near impossibe for these people to even get COFFEE right.

There are countless homeless people who come in to bother customers, and they do nothing about it. There are... more

This mcdonalds has been upgraded and looks great now. They have the interactive touch screens for self serve ordering and all kinds of nice upgraded additions. Feels more modern with today's technology. I love it :D

A two-star average at this McDonald's as of this writing, so I gave it three, because I'm waiting in line for so long it gave me the time to write this review.

Today, the drive through has a garbage can in the way - staff's way of letting customers know it's out of order - some customers manage to steer around the garbage can and sit in the drive thru to no avail; sadly humorous, in a way...
... more

They will mess up your order and/or make you wait a long time to get it. Nothing wrong with the food itself, although had the most disgusting coffee of my life here, watery and gross, didn't taste like coffee at all. It's McDonald's, with a little less consistency at this location.

They deal with crazies from Parkdale all day long so it's kind of understandable, but between how much EVERYONE... more

It's so dirty managers have attitude staff are slow and not focused on customer service

The got great coffee and iced drinks but slow service specially in the mornings , but overall I think it is the best mcdonalds in the area .

Thank God I don't eat McDonald's food but I truly love their coffee so when I'm working in the area this is the McDonald's where I have to get my coffee fix- so three times a week at 1:30 PM I walk in and there's two cashiers working and a lineup of people a mile long waiting to be served- isn't 1:30pm still considered lunchtime ??? it just boggles my mind and it's so frustrating waiting for... more

This place is not great, it's familiar. It's the local Mc Choke n' Pukes in Parkdale and therefore the local gathering spot for every business person, working poor and general miscreant in the neighbourhood. It's often riddled with sketchy people at all hours of day and night, so the clubbers will see the down and out drugged out or passed out from drink/meds and just trying to sleep out of the... more

I love McDonald's and this location is the worst I've ever been too (Canada or US).

Last night I got in line in the drive-thru and tried to order a salad (No Salads- at all). Ok, I'll have a filet o' fish (No Filet o' Fishes), ok, well I'll have whatever you do have. When I got to the cash, I asked if perhaps I could get a coupon to make the next visit a little better since nothing I wanted on... more

This place is absolutely disgusting.

I have never been so repulsed by a restaurant. When we walked in, the place was like a barn. There were used spoons, cups and cardboard containers near the drink fountain and ketchup dispenser. The garbage bins were overflowing and many tables were dirty. I know should have complained. I also know that people are not going to stop going to this Mcdonalds... more

People who have lived around a McDonald's will know they all have kind of a personality with their clientele. This McD's is no exception. This locale's specialty is daily get-togethers of the local... older, "special" people. You know the ones, they get their McCafe, go to the toilets, and you seem them on your way outside the McD's sitting on the floor against a building wall, with the McCafe... more

For some reason, I end up here after drinking nights. I don't know this area of town at all but found myself here on 4 different occasions. Two times after Concerts at the Molson Amphitheatre and the other times after drinking on King / Queen west. The restaurant tends to be messy but could be because it tends to be filled with drunk people at that time. Great people watching though - You see... more

I like the idea of their summer promo. $1 for any sized pop or iced coffee. Cool! I love a good deal! Plus, their vanilla iced latte is a high calorie (so bad...so good) yummy beverage. Or so I thought so.

I was at work and just finished drinking the iced coffee I got from this McD's drive thru. I had literally just thrown the empty cup in the garbage. My coworker comes in and says that she... more

I am not a huge fan of the golden arches but I can't really complain about their breakfast... It's cheap, quick, tasty and soaks up alcohol like a charm!

Move over people of Walmart because the patrons at this McDonalds are some of the sketchiest people I have ever seen! Despite this the staff is nice, quick and generally competent. These three things are key and given how much b@!%!**t they... more

The local Mickey D's. The one everyone in the hood knows and goes to.

If you were a kid growing up in Parkdale you have at least one story about this place. You probably came here for some kid's birthday party when they offered those here. The old ball pit was probably where you caught your first contagious childhood virus (Probably why it's not there anymore). A nerd growing up? You probably... more

Mr ian mationg

Sometimes they take my order wrong in the morning, and most of the time they don't add ketchup to my takeout items. Food however, is cooked to quality.