We just picked up Brinkley from Jetpet after a twelve day stay. During his stay, we were able to watch him in his room on an app except for the last few days where he was upgraded to a luxury suite due to renovations. We could see how eager he was in the first few days to get out with the general population and then over the course of the week we saw how tired he was from playing with all his... more

My dog goes to daycare at Jet Pet almost every day and she usually races to the front door pawing to be let in. By the end of the day she's exhausted and sleeps during the car ride home. Both my dog AND cat have stayed overnight at some point. My dog stayed in a nice big executive suite while my cat stayed in the cat lounge. My cat LOVES this lounge! He struts in, sniffs his friends, then finds... more

We recently took our dog to Jet Pet Resort for two days and one night. We were told they were out of 'classic' rooms and had to book an 'executive room'. The new customer rate was only $40/night so we were fine with this. The staff was very friendly on the phone and when my partner dropped off our dog as well. The front entryway was very clean and modern and looked very bright and welcoming,... more

I was nervous about leaving my 2 rescue dogs for a week, because I thought it might be similar to staying in a shelter and they might get stressed. But it was the opposite! My dogs were very happy - I could see it in the pictures they posted daily (even over the holiday season). They had a room together and enjoyed playing in the common area with dogs of their size and staff.

With the NEW... more

I've taken my dog to several dog hotels in the lower mainland, and Jet Pet is my favourite. Professional, clean, and friendly. I have an older pug that I worry about boarding... but I can leave her here without fretting too much. Safety is a big concern for me, which is why I appreciate that they separate the big dogs/small dogs and they each have separate hotel rooms at night. The pictures of... more

As a dog lover I STRONGLY advise you to look at the Not Recommended reviews that yelp and jetpet are hiding from view.

UPDATE: I was contacted by new management who want to improve the experience and perception, I look forward to giving JPR another shot as this is an essence an important service for dog people. SB

As promised here is my updated review. After my babies (yes my dogs) spent 8 days at Jet Pet Resort I couldn't be any happier. Well I could as I could still be in Mexico but that's a whole other ball of wax. I digress.

I will admit that I was having mini panic attacks the night we dropped them off as I have never left Puck & Oberon anywhere that I didn't know 100%. Since our flight was at 6am... more

Google helped me find Jet Pet. I was nervous but seeing pictures of the facilities on their website set me at ease somewhat. Dropping Abby off was a necessity but now is a treat and the daily updates are a help.

I started dropping her off when she was 10 months old. After 2 years no accidents or troubles. When Abby was young she was a bit on an escape artist it was nice getting email updates... more

A cat lounge?!? My cat lounges around all day every day and I don't think he needs more pampering but since I was going to be away for a few days I went with a grand suite for $30/night. I guess it was only an extra $5 for the upgrade so the fat little guy got all the comfort he can handle. The cost and quality isn't what I love about this place since I would get one of my friends to take care... more

This resort is better than the one I stayed at... for real. I wasn't sure if Bud was going to be happy to see me back or not but he was. With the room I booked for him no expense was spared. It had a bed, a TV and a view of the court yard. My room had a bed, a worse TV, and a view of the parking lot. The convenience of the location was what really sold me but the facility has and indoor play... more

I recently left my two chihuahua's at Jet Pet Resort and was extremely happy with their services. The location was so pleasant to go to and was clean and the staff were very friendly. They stayed in touch with me via email while I was away and the dogs seemed to have lots of fun playing with the other dogs.
I would definitely recommend them and would have my dogs stay there again. It allowed me... more

It's been a long summer and I don't think I would have made it if I couldn't book Griffon into JetPet. Usually friends can take your dog, but sometimes people get tired of babysitting, and since Griffon is a 100 pound Ridgeback (his nickname is Horsey) LOL, its a lot of devouring raw chicken etc on his raw diet. He's a very well behaved dog but is a lot of work.... I was first drawn to JPet... more

In search for a new dog boarding, as the one I used previously had left my dog with a week long of bloody diarrhea and an expensive vet bill.

It did not take long for their $17/night boarding "promo for 1st time customer" to catch my attention. Immediately I called the staff for details and asked if there is any catch.

Apparently they said the have plenty of rooms left in Mid Sept for 7... more

They had some good deals and were a convenient choice so I was enticed to try them when an emergency business trip came up. I called, and a file was started for my dog. When I told her that he was taking a precautionary med I was told she would need to check to see if the promo of $17/night versus $49 would still apply to me.

I got a message back with no details about the rate or booking just... more