Service is okay. They get the job done. Is it amazing? No. My underarms still have pitted scarring one year later and they won't even offer complimentary "touch-ups" despite saying on their website that "Body areas are completed within 8 clearings or your treatments are FREE*." - WHICH BTW is not true because it took mine 11 solid treatments plus a few touch ups (up to this day). I know they... more

I see this as an investment. I've tried laser before, but the results were temporary at best. Electrolysis is taking longer- and therefore pricier- than expected, but I'm hoping that I won't have to deal with unwanted hair at the end of it all.

For the most part the staff here are professional and courteous. I've had only one really negative experience where I and another client had to wait... more

I got electrolysis done by both the owner and her daughter. I spent well over $1000 here.

It was excruciatingly painful, and in the end was left with permanent raised scars that haven't gone away (its been a few years).

It's a beautiful and clean environment and they are very nice, so that's why i feel bad expressing my true opinion.

At first they make it really seem as though 2 or 3... more

I have had multiple electrolysis treatments without ill effects previously. However, when I visited one of the Jade electrolysis locations in the past year I was treated by an inexperienced and awkward operator. The result was a number of permanent pock marks on the right side of my face. Fortunately she was extremely slow, which limited the damage. When I later talked to management about this,... more

I used to get treatment done from a previous worker and she was awesome!!! She no longer works here so I tried out a few of the other girls and many seem inexperienced. They offer cheaper rates for girls who are training however it's still damn expensive. Go for consultations at other electrolysis places as their machines are the same as the ones used at Jade. Not worth the extra $ anymore in... more

pretty decent experience

Awesome! Super clean, you can watch TV while they work on you, and the best results I've seen. I've seen way more hair reduction after a few sessions than I did going somewhere else for almost a year. Karen is wonderful too, friendly, professional and fast!

I have received an amazing result after only one session. Almost 50% of my hair is gone and the ones left are much thinner. I feel that the result I gained after having one session with them is better than the result I gained after several laser sessions I had at other places.

Jennifer at Jade contacted me, personally, about my review. She was apologetic that my message re: not being informed about the cost of each shot (I had left my concerns with the receptionist and expected them to get passed along) had not been passed on to her and assured me that would be addressed. She did seem genuinely concerned that client comments were not reaching her. I appreciate that... more

The technician assured me that all redness and swelling would go away by the next morning, but it stayed for a week. I am left with horrible red scars all over the treated area that have not gone away months after the treatment. As, in Canada, electrolysis may be practiced without any training or diploma, I would strongly urge you to do your research and ensure the technician is certified. I... more

I am SO glad I did it! I cleared my bikini line about 5 years ago now and I thank goodness I did it every time I go to put on a bathing suit. I'm still totally hair free.

I was treated by Jennifer and she was great about educating me about the process (how she can guarantee permanent hair removal) and she also gave me treatment options. She offered me the "madajet" (sp?) freezing to eliminate... more

The receptionist is real piece of work, I would never go back there even though the technicians were really nice.

I had tried every single other method of hair removal before coming to jade, including but not limited to waxing, bleaching, plucking, shaving, threading, laser...

At another Vancouver business for laser - I had 8 treatments of laser on my upper lip and chin. Everything seemed to be moving along and the hair was disappearing. Within a year not only was the hair growing back but thicker, darker... more