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4.5 stars 83 reviews

Hotel Rialto

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653 Pandora Ave.
Victoria, BC  V8W 1N8

(250) 383-4157

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Editorial Reviews from the web
English
February 21, 2013

Like a phoenix from the ashes, the Rialto has risen out of a has-been hotel to become the city's hippest new boutique hotel. Rooms are modern with dark wood furnishings, granite countertops, an in-room wine bar, flatscreen plasma TVs, and superior queen- or king-size beds. It's in the heart of downtown's busiest commercial district so if you like to shop 'til you drop, this is your spot.... more

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Other Reviews from the web
English
4.5 star rating
June 14, 2015

My girlfriend and I stayed here on our trip to Victoria. We were here for one night in a standard queen room.

The room was clean and came with the basic toiletries needed (shampoo, conditioner, soaps and linens). The hotel is situated right in downtown Victoria, which was very convenient (we were right next to Market Square, Chinatown, very close to the Inner Harbor and across the street from... more

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4.5 star rating
June 08, 2015

Very clean. Very comfortable beds. Front desk staff was extremely helpful with our "tourist" questions and giving directions. Good central location for waterfront shops, China town, and the ferry. They also gave us a coupon for a free cheese tray from the restaurant in the hotel. Amazing! Well worth the stop.

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4.5 star rating
January 06, 2015

I stayed at the Hotel Rialto for 3 nights while visiting from Toronto. I absolutely loved my stay here; the hotel is very elegant, the staff are super friendly and accomadating, the rooms are exquisite and the bathroom floors are also heated! The location is excellent and right in the heart of downtown Victoria, close to Chinatown. I loved the guest pass they gave to a nearby gym called Studio... more

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4.5 star rating
August 08, 2014

We only stayed at hotel Rialto for one night but it was a really nice stay. The hotel is lovely and just a short walk to Chinatown.

We arrived there early and asked the desk what we should do and where we should eat while we waited for our room. Michael and Alex at the desk were very friendly and willing to give us as much needed suggestions and information as needed. They probably spoke to us... more

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4.5 star rating
July 07, 2014

I'm absolutely loving our stay at hotel Rialto. The service is wonderful and the ladies at the front desk were super helpful. I enjoyed the room and location of the hotel, and really had nothing to complain about. I especially loved the little perks of this hotel... Upon checking in you get a coupon for a free cheese plate at their tapa bar Veneto and you also get coupons for a free... more

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4.5 star rating
May 04, 2014

I checked into the Hotel Rialto on April 30th. As soon as I arrived, I could tell that it was going to be a good find. The exterior of the building was mainly brick with a trendy/vintage vibe. When I entered the hotel, the first thing I noticed was how immaculate, and well decorated it was. The concierge was very kind and professional. My room was clean, and it also had quality crisp linens,... more

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Can't wait to go back ..fabulous experience
April 24, 2014

This hotel is a boutique hotel which is smaller then most which really gives you a more intimate experience as the staff can connect with you much easier than found in large establishments. The staff are warm and welcoming and happy:-) I tend to be extremely picky at hotels when it comes to cleanliness
and I was totally and surprisingly... more

Brought to you by tripadvisor

Great hotel
April 24, 2014

This hotel has been totally renovated inside and is beautiful, with marble and wrought iron in the lobby and stairs. The rooms are a lovely cream color with crown moldings and are quite spacious. The beds are comfy and the pillows are lovely. The only problem with the hotel is that it is located on two busy streets, so there... more

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Very Nice Boutique Hotel
April 24, 2014

My 20 year old daughter and I stayed here two nights on a Spring Break trip. We had a terrific experience at this charming, boutique hotel. It is rated a 3.5 star. It is not a 4 star, but, an excellent 3.5 for those who prefer the smaller, independent boutique hotel experience over the more generic best western type lodging.... more

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Great Getaway
April 24, 2014

Hotel was great, clean and comfortable. the biggest surprise was the entertaining bartenders and their incredible concoctions. Hotel was central close to great shopping dining and other bars. Only 3 blocks to the waterfront.

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Nice, but small hotel in the city
April 24, 2014

I booked this hotel for the one night we were staying in Victoria for the last leg of our honeymoon. The place was nice and the room was cute. It was however really small and had poor lighting. I mean bad. They had one very small light on the ceiling and one desk lamp. We had a nice night stay... more

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Deserves High Marks
April 24, 2014

I always choose small boutique downtown hotels when traveling and the Hotel Rialto fit the bill.
From check- in to check- out my daughter and I were very pleased. All of the front desk staff as well as those in the café and the lounge were very helpful and friendly.
The beds are unbelievably comfortable and the bath has cozy... more

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Perfect place
April 24, 2014

Beautiful boutique hotel right in the heart of Victoria--so centrally located you are easy to walk anywhere. Staff was overly friendly, the room was gorgeous and had heated tile floors---The attached cafe and restaurant were delicious and the hotel gave you free breakfast at the cafe for each day of your stay, a free cheese plate at the restaurant and... more

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Perfect
April 24, 2014

Such a great little hotel - feels like your in the big city! So many pluses here - they think of the details and deliver. GREAT on site bar and restaurant, loads of guest perks and the location simply can't be beat. Friendly, helpful staff and lovely well equipped rooms.

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Amazing Front Desk Staff
April 24, 2014

This hotel was absolutely spotless. It has been completely renovated with new carpeting etc. The front desk was very accomodating and helpful. The bathroom was really clean and the room itself quite spacious. Staff in the cafe were friendly and gave us tips on which areas we may want to explore. There is noise from the street which is beyond... more

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Excellent, Clean, and Great Location
April 24, 2014

My daughter and I stayed for one night. The hotel is located centrally downtown within walking distance of the shops, ferries and waterfront. The rooms were were very clean with comfortable beds. The staff was very friendly and helpful, and gave us a voucher for a cheese platter and vouchers for a continental breakfast. I would definitely recommend this hotel!

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Highly recommend
April 24, 2014

What a lovely hotel with a true boutique feel. Breezily easy check-in and check-out, room that was exactly what I'd hoped, good size, nice bathroom, comfortable bed, loved the coffee machine, easy wifi, lots of towels, used that umbrella in the wardrobe. Very very friendly staff. I didn't have time to try the martini bar but it was certainly always... more

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fabulous
April 24, 2014

Stayed 1 night - would have loved to stay longer. Friendly, helpful service. The rooms are small but well appointed, super clean and quiet. Parking is across the street and down a block which is a bit inconvenient but if there is space, street parking is free.

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Almost 5 out of 5
April 24, 2014

I wanted to give this hotel a 5 star review - it was nearly perfect. We stayed for 3 nights in April 2014. We arrived very late the first night and were courteously and quickly checked in - with a follow up call to our room ensure that all was as it should be. The room was very clean, tastefully... more

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Perfect
April 24, 2014

It was a good, clean room -- nice decor and well appointed. Extremely friendly and knowledgeable staff, checking in and out was a fantastic experience. I would definitely stay here again, one of my new favourites in Victoria.

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Amazing hotel
April 24, 2014

The stay was wonderful, we paid for the offsite parking which was legit across the street, also we used the fitness passes we were given which was offsite also but only two blocks away and the gym was good. The hotel gave us a free cheese plate to use between set times, it was delicious we also got a couple... more

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Great value, central location, clean and good food
April 24, 2014

We very much appreciated the complimentary cheese platter and voucher for continental breakfast, which were tasty! Further discount available to guests choosing to not require housekeeping service for a given day, thereby a commendable effort for this hotel to be more environmentally conscious as well as pass on savings to their guests should they be interested. Smaller rooms are likely... more

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Superb value and excellent food and drink
April 24, 2014

Lovely rooms, excellent breakfast foods as well as top cocktails and excellent scotch selection at the bar. Can't go wrong! Don't be turned away by the location, it's close enough to the water, a five minute walk to the water and a ten minute walk to the ferry terminal.

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Loved this hotel
April 24, 2014

My son, daughter-in-law, husband and I booked this hotel for one night on a Friday based on the excellent reviews here. We certainly did not regret it! The staff here are very pleasant and helpful - a heads up to Alex!
We loved this hotel as well as the location, we could walk everywhere. The waterfront, Chinatown, shopping, good restaurants... more

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Great hotel in central location
April 24, 2014

Great boutique hotel with loads of character and charm. The staff were very helpful and polite when checking in, we also got upgraded to a King Suite at no extra charge. The food in the cafe and dining room was excellent. Over they years I have stayed at various hotels in Victoria but this by far was the best value... more

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Very Noisy and Not Suitable for Families
April 24, 2014

Stayed for three nights on the first floor and found the location to be very noisy from outside. First time this has been an issue for us in Victoria. We've previously stayed at both Best Westerns and the Delta.
Also, despite the fact we said we would be a party of four, the room was not prepared that way. Pullout... more

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Great little boutique hotel
April 24, 2014

Booked this place based on reviews and a decent rates. Was expecting pretty good and got excellent. Very professional staff. Excellent coffee shop in the lobby. The barista, Jake, is a great guy with excellent tips on other great spots in town. Room was in rear of hotel so no view to speak of but very quiet. I'll be back... more

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Location and price are excellent
April 24, 2014

We spent 3 days at the Rialto and we're very happy. It has been fully renovated, great Devore and staff. 409 was large and comfortable. 10% discount at adjacent wine store. $10 a dat meal credit is you go green...no maid service. Free breakfast muffin and coffee. A great tapas bar. Walkable to all off old Victoria. Only downside is... more

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Great staff at this nice hotel
April 24, 2014

We stayed here for a night and everything was great. The front desk staff are really polite and friendly. You will get a coupon for a free cheese plate and breakfast (coffee and pastry) when you check in. You can get the cheese plate from the hotel restaurant and you can either eat it there or take it up to... more

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Great stay at the Hotel Rialto Victoria BC
April 24, 2014

I love it when some of the older hotels get a remake, this is a great example. Our room was ready at 3 PM as promised. The staff was friendly and gave us some good info about the local scene. The welcome cheese platter was a nice touch (and good tasting). We also received breakfast coupons (coffee and pastry or... more

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Disappointed
April 24, 2014

After all the great reviews we were disappointed by our 2 night stay. We were met with indifference upon arrival. Although our room looked "cool" it was dusty and paint needed touch-ups (also in the hallways). We had a fridge and microwave but nothing to cook or eat with. On the plus side the bed and linens were great, the... more

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4.5 star rating
April 19, 2014

We stayed here for two nights during our honeymoon and we are extremely happy with the experience.

When we got to the front desk to check in (no line) the agent, Michael, was very kind and accommodating. He checked us in to our upgraded room (!) and asked us what kind of food we were interested in. He gave us a map with a few great options, our free breakfast vouchers and another voucher good... more

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This hotel is nothing short of amazing
March 16, 2014

Wow is not all can say! Upon arrival we were greeted by (Michael?) He offered us a coffee (on the house)from the cafe, as he was on a call that was taking longer than anticipated.Our room was beautiful clean and spacious. Slept like a baby. Will defiantly return!

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Great Boutique Hotel
March 14, 2014

For the 2nd year in a row I stated at the Rialto for one night on a business trip to Victoria. The staff are friendly, professional and helpful. The location is great - the harbour is about 10 minutes away if you are walking. The rooms are great - nicely decorated and very functional. The shower is refreshing and the... more

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wonderful everything
March 09, 2014

I stayed at the Hotel Rialto this past Saturday and enjoyed everything about my visit. Check in was easy and the concierge provided us with a coupon for a breakfast item and free cheese plate at 4pm! The King room was beautiful and spacious; the bed was incredibly comfortable and we had floor to ceiling windows on both sides with... more

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Great Location, Great Service
March 08, 2014

Just an overnight here to catch an early YJ Airport bus to the airport. A great twin room overlooking Douglas Street. First rate room and amenities. Earplugs supplied for those who can't sleep due to street room, but I didn't need them. I will stay here again and recommend it to my friends to go to Victoria. Great location, close... more

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Great stay in Victoria
March 05, 2014

The greatest city in Canada and a great place to enjoy your stay. Close to downtown and all the action during jazz fest. A killer tapas bar to make or finish your evening, and the morning espresso in their caffe is convenient and wonderful.

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Excellent stay
March 03, 2014

As a local to Vancouver Island, we always like choosing the Rialto if we overnight in Victoria, and this time we walked in and were greeted, upgraded, and treated awesome! The room was clean, quiet and comfortable... and the king bed super comfortable. We ate in the restaurant and it was amazing (try the duck poutine!), and we actually liked... more

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Nice hotel
February 28, 2014

Conveniently located hotel with good beds, spacious bathrooms, and nice furnishings. Wifi and in-room coffee machines are good. The main downside is a marginal sound insulation (they give you free ear plugs ;)), though it never stopped us from sleeping. We stayed 2 nights and our towels and toiletries were not changed/replaced after night 1. There are free vouchers for... more

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First stay & won't be the last
February 28, 2014

I choose the Hotel Rialto for my friends 30th birthday party due to it's proximity to downtown Victoria. We ended up being blown away by how friendly & knowledgeable the staff were. They went above and beyond any other hotel I have stayed at to help make the weekend special, birthday card waiting for us in the room & all.... more

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Business trip
February 27, 2014

Well located. Nice room, pretty small though, fridge, microwave, coffee machine. Heated floor in the bathroom (real pleasure for the feet) ! Go Green feature, if you don't need housekeeping they give you à 10$/day credit to be apply at their restaurants. People are smiley and allways try to be helpful. Would go there again.

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Best place to stay in downtown Victoria
February 25, 2014

Me, my daughter and my mom stayed for 3 nights at the Rialto Hotel and loved it!
The staff really made a conscious effort to make our stay a great experience.
Amazing value in price!
The location couldn't have been better.
The hotel was truly beautiful. It was VERY quiet and CLEAN.
They revamp it to the last detail, kept... more

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Great Customer Service
February 24, 2014

We found this hotel online and were impressed with the pics and reviews. Entire hotel was very clean. Rooms were a good size. The only area of our room (207) that needed something was the bathroom. Not enough storage space for toiletries. Just a single sink and a small glass stand.
Cheese tray at 5:00 pm and a voucher for... more

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Wonderful value in Victoria
February 23, 2014

We found a very good rate online for this hotel, and got much more than our money's worth. The hotel is very convenient to downtown shopping, with secured parking only a block away. Although the building is old, it has been well renovated. Our room was modern and spotless, with a very comfortable mattress and wonderful pillows. We appreciated the... more

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February 23, 2014

For budget travellers hoping to get their own room and bathroom, be close to the center of town and all for a reasonable price, the Douglas is one of the best offers in town. Rooms are comfortable and spacious, with a slightly English flavor. Hostel rooms are also available. In the lobby, a small cafe, Cafe de la Line, serves coffee, drinks, as well a quick meal.

Unique Quality: A word of... more

Brought to you by virtualtourist

February 23, 2014

This place is decent for budget travellers who want to be close to the center of town and have their own room. The hotel is pretty well secure considering what's outside. Now for the downside. Homeless people and teenage drug dealers tend to gather around the hotel's area. The hotel is located on Douglas Street and as a result it experiences a great deal of noise from traffic and late night... more

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February 23, 2014

I personally have not stayed at the Hotel Douglas , but I can comment on it's location. It is located at a busy downtown intersection close to many bars and pubs. It has a liquor store and pub right on the ground floor. It is located on a corner of the street that has a lot of fights, drug deals and less-than-trustworthy loiterers. They employ private security guards to keep the front door area... more

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A beautiful and clean Hotel
February 22, 2014

This hotel is very clean and well run. I was upgraded to a queen suite which was a lovely surprise when I checked in. I chose this hotel based on their photos online. I wanted a hotel that did not have a bedspread on the bed. I always worry about how dirty they are. This room had lovely clean bed... more

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All around great service
February 21, 2014

From the time we arrived until departing everything was great. Upon getting to our room we noticed the curtain was 1/2 off of the track. I mentioned to cleaning staff that was in the next room and within 5 min. They were up to our room and upgraded us to a king suite. A very nice upgrade. Job well done.... more

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The best service I've ever experienced
February 19, 2014

I won't mince words, the staff blew us away by being cheery, positive, gracious and always willing to assist with reasonable requests.
Particularly, I unfortunately never got his title but Michael was always there in the evenings at the Front Desk and floored me with above and beyond service, to the point of offering us plates and forks when I... more

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boutique hotel well worth checking out
February 19, 2014

A great find. It is in the Old town, close to restaurants etc. Great yoga studio a block away. The rooms are modern clean, great bed (king) and very quiet. The 'green' option on the room is great ($10.00 off food n the tapas bar - which is extremely good!). Like others, we parked and walked for two days. Staff... more

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Great
February 18, 2014

Picked this hotel after reading the reviews on Tripadvisor, and we were not disappointed. The hotel is centrally located so it is walking distance to everything. We never used our car for the 2 days we were there. The staff and service is terrific, very friendly and accommodating. The first night we arrived we had a voucher for a free... more

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The little things count
February 16, 2014

I was pleased to find such a nice hotel within the heart of Downtown Victoria, even though the area isn't super nice.
Location - easy walking distance to popular restaurants (we went to Pig BBQ Joint for dinner one night, Red Fish Blue Fish for lunch the next day) and shopping (Bay Centre) and Parliament is just a little farther.... more

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Great Packages
February 14, 2014

I got the "Escape from Reality" Package! It was such a great deal and so much included! The service was great and the room was super clean and modern. I enjoyed the décor of the café and restaurant. The tapas were delicious! Great drink selection and happy hour. Walking distance to everything downtown, even a dollar store next door if... more

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Definately coming back
February 09, 2014

I had the best time in Victoria, this hotel was the perfect spot I could walk everywhere I went.
Definately coming back here for sure...the rooms were great and the beds were comfy, coffee was good both in room and restaurant..... more

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Little piece of paradise
February 08, 2014

Loved this hotel!!! Nice and modern, yet all the little touches made this hotel worth staying in. Everything from a cheese plate on arrival, to complimentary morning gourmet muffins, pastries and coffee. Some other small little perks like heated bathroom floors to corkscrews, to ear plugs if needed.
This hotel is centrally located and is walking distance to most of... more

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Can't be beat in Victoria
February 08, 2014

I have stayed at the Hotel Rialto several times over the past year, and never hesitate to book a room when my Fiancée is visiting from the East Coast. The staff is amazingly nice and accommodating, and they really do strive to make sure your stay is as good as it can be. The rooms are great and all the... more

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Rialto Hotel Follow-up Review
February 05, 2014

It's been 1 1/2 years now since my original review, and we've stayed almost 10 times. Weekends away, even 5 days when the brother-in-law came to visit so he could have our bed!
We've stayed in probably all the fourth floor rooms, and they're all different so be sure to discuss your preferences with the outstanding front desk staff.
All... more

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Quiet, comfortable weekend
February 05, 2014

We loved this hotel. We were given a surprise upgrade to a lovely King Suite room. Free "cheese plate" was delicious and full of hot and cool goodies. This treat was way beyond what we expected from a cheese plate. Lovely choice of breakfast treats included as well. Excellent location, extremely helpful and friendly staff, and excellent value for the... more

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Excellent
February 05, 2014

Loved it. Michael at front desk was great. Our son and girlfriend joined us for one of the nights and Michael took care of everything, putting our family in a suite that we could all meet up in. Room lovely, we up-graded to large soaker tub room. Coffee shop excellent with lots of healthy choices. Enjoyed the tapas lounge too.... more

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4.5 star rating
December 29, 2013

The receptionist was very friendly and the breakfast was great.

Our room window was facing the street, there was a lot of noise and you could hear it even with ear plugs.

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4.5 star rating
December 29, 2013

Large quiet room, microwave, frig

Our room was not ready until 3:20 pm.

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4.5 star rating
December 29, 2013

Location

Size of the room.

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4.5 star rating
December 29, 2013

The room was excellent, very beautiful!!

Nothing special.

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4.5 star rating
December 29, 2013

The location was excellent and the room very comfortable.

We had dinner in the hotel. It was our first stay and we did not have
reservations. Rather than give us a time to be seated in the
bar/dining area, we were immediately put in the restaurant part
(where breakfast is served). We were the only ones there and felt very
awkward. We joked that maybe it was our grey hair and they didn't
want... more

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4.5 star rating
December 29, 2013

2 flat screen TV's were nice. Good location for walking to wharf and shops.

Outside Windows were dirty. Sofa bed not comfortable. No onsite workout facilities or pool. Expected better breakfast and parking included for this price. Not much of a lobby to hang out in. Lots of street noise at night and homeless on streets.

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4.5 star rating
December 29, 2013

The room was very nice, and the service from the hotel desk staff and in the restaurant was very good. We enjoyed our stay, and we would recommend the hotel to other travelers. Thank you for a lovely evening!

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4.5 star rating
December 29, 2013

Restaurant is great, so is the cafe for breakfast

Parking off site

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4.5 star rating
December 29, 2013

Great staff for whom nothing was too much trouble.

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4.5 star rating
December 29, 2013

Nice place

You promised four questions. This is six.

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4.5 star rating
December 29, 2013

Loved the heated bathroom floor! Very nicely decorated and ear plugs are provided to reduce city noise. Staff were very helpful and willing to be of assistance.

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4.5 star rating
December 29, 2013

nice rooms restaurant location

no gym

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4.5 star rating
December 29, 2013

Room was large, comfortable and quiet

Parking is a nightmare! Hotel parking was a block away in a fenced yard
cost $15 a day and was limited to about 20 cars. Others had to find
parking on busy city streets.

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4.5 star rating
December 29, 2013

Very clean and comfortable.

A little bit noisy when people close the door.

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4.5 star rating
December 29, 2013

Great room

Understaffed

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4.5 star rating
December 29, 2013

I liked the cafe, the bar and the king sized room. The hotel was in a central location. The staff was friendly and helpful.

The queen room was a bit small.

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4.5 star rating
December 29, 2013

Friendly and helpful staff very clean room and good bed quiet room -
coutryard good breakfast discount for reduced (green) maid service

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4.5 star rating
December 29, 2013

The hotel restaurant is excellent.

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4.5 star rating
December 29, 2013

Cleanliness, beautiful design. Nice hotel if you have no children. Staff was kind

Our room was not ready at check-in time, waited 40 min. Room service knocked on door at 9:20 am while everyone was still asleep. Lounge does not welcome children- hence we could not all go down for breakfast as a family. There was no parking available- we were not told that parking was limited and should be... more

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4.5 star rating
December 29, 2013

The room The wine bar the location

the lack of choice of pillows

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4.5 star rating
December 29, 2013

We enjoyed the lounge, the staff were friendly and the location was
great! The room was very comfortable.

The price was high, especially since the hotel was almost empty and they
were advertising a New Year's special. We wish we had been able to get a
better deal. It was expensive for Victoria.

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4.5 star rating
December 29, 2013

Everything!

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4.5 star rating
December 29, 2013

Loved the decor very nicely refinished interior

Lack of secure parking at the hotel

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4.5 star rating
December 29, 2013

Loved the design, especially the bathroom, and the restaurant was fabulous. Staff extremely friendly as well.

No parking, Pandora IMPOSSIBLE to access at rush hour, small size of room.

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4.5 star rating
December 29, 2013

Beautiful room, very courteous, professional staff

It is in a fabulous, central location on the corner of a busy street.... very noisy on a Saturday night. Next time I would pick an inside room

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4.5 star rating
December 29, 2013

Location

Somewhat noisey

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4.5 star rating
December 29, 2013

Nice rooms

Parking was non existant, Rooms on main street had a lot traffic noise

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4.5 star rating
December 29, 2013

Welcome plate in the bar and breakfast selections, some free.

Street parking only but free after 6 pm.

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4.5 star rating
December 29, 2013

The bed was extremely comfortable.

The noise from the street was extremely loud. There was ear plugs on the night stand so you could sleep. I also did not like all of the bums on the street.

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4.5 star rating
December 29, 2013

Excellent / accommodating staff. Comfortable beds. Heated bathroom floor. Wonderful food.

The unexpected fire alarm in the middle of the last night! Nothing they could really do about that though (a non guest seemed to have pulled an alarm), of course.

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4.5 star rating
December 29, 2013

excellent location, easy access to shopping, good restaurants and recreational activities.

nothing

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4.5 star rating
December 29, 2013

free coffee and pastry as breakfast clean and comfortable close to downtown helpful front desk

pastry staff were unfriendly but the quality of food was good

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4.5 star rating
December 29, 2013

The staff were great and room was comfortable.

TV didn't have very good stations.

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4.5 star rating
December 29, 2013

Very clean. Helpful staff. Good meals. Comfortable room.

No problems.

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4.5 star rating
December 29, 2013

Everything. Price could be a bit less, but I'm really not up on fair prices in victoria for hotels these days.

once again, only one thickness of pillows on the bed, and they were too thick for me to sleep comfortably. Honestly, I don't know why hotels don't keep a few different thickness of pillows on every bed. That way each traveller can pick the one they prefer and use it. :)

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4.5 star rating
December 29, 2013

Staff was great, front desk staff very polite and helpful. good downtown location for proximity to stadium.

Parking was horrible for my van, as it was too large for the secured parking that was down the block and I had to continuously feed the meter in front of building, also room could have provided better provisions such as hand soap, also wifi was weak and seldom working.

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4.5 star rating
December 29, 2013

Central location, hip decor, friendly staff, continental breakfast included, great bar with very fun cocktails.

We live in the country, so found the street noise a bit loud -therefore we couldn't open the window to cool the room at night.

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4.5 star rating
December 29, 2013

location value lounge linens room ammentities

noisy (expected) squeaky floor poor shower control bad hinge on cabinet

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4.5 star rating
December 29, 2013

Everything... Warm welcome, ambience, the design of the hotel:)

Sorry, nothing negative in my mind:)

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4.5 star rating
December 29, 2013

Great location, easy walking distance to almost everything. Very friendly front desk staff, great coffee shop with excellent coffee, pastries and meals. Very comfortable rooms.

No personal safes in rooms, can be a little noisy at times.

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4.5 star rating
December 29, 2013

Location of the hotel was good, staff was friendly

We weren't able to check in until after the actual check-in time, parking was separate from the hotel

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4.5 star rating
December 29, 2013

Free upgrade to King room Go Green option-not have maid make up room in exchange for $10 off bill Coupons for free cheese platter and continental breakfast

Parking lot located a block from hotel Having to worry about either paying for parking or having to walk over to get car from hotel parking lot

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4.5 star rating
December 29, 2013

Renovated property with simple, well appointed, immaculate rooms. A complimentary welcome cheese plate restored us after a long day of travel. Friendly staff. A wonderful small hotel.

The hotel is located in an area with an active nightlife scene. They supply the ear plugs which worked great, but if you are sensitive to noise...or nightlife...you might prefer a quieter neighborhood.

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4.5 star rating
December 29, 2013

The Hotel, location and staff were excellent for sure I'd stay there again :)

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4.5 star rating
December 29, 2013

Great location, helpful and friendly staff, nice newly-renovated decor, excellent tapas restaurant and bar on site, light breakfast included

nothing really

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4.5 star rating
December 29, 2013

great location, very clean, nicely refurbished character building.

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4.5 star rating
December 29, 2013

Everything from checking in to checking out. Stylish but comfortable. Easy from desk to room with extra amenities we had not expected. World class bar and good food. Great helpful staff.

Not a thing.

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4.5 star rating
December 29, 2013

This is a perfect hotel in a great location for a reasonable price. They give a lot of extras.

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4.5 star rating
December 29, 2013

The room size, and very clean. The staff are friendly.

We have to carry our luggages ourselves, there is just one guy on the reseption.

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4.5 star rating
December 29, 2013

The staff at the front desk were extremely helpful and friendly. We felt very welcome.

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4.5 star rating
December 14, 2013

My husband and I visited Victoria for a weekend and stayed at Hotel Rialto -- from the moment we checked in we were greeted in a cheerful way and the gentleman at the front desk took an interest in our plans, offering suggestions which was appreciated.

The room was clean and the washroom was surprisingly spacious. We had no issues with noise, despite the convenient downtown location. If you... more

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4.5 star rating
December 08, 2013

We only stayed one night here but it was one fantastic night. The hotel has a lovely little lobby that is already decorated for Christmas. Rooms were renovated and quite modern. Bathrooms were large in size and exceptionally pleasant. Very short walk to downtown core (harbour and parliament building) and shopping. Didn't get a chance to try the restaurant or have breakfast, but it's great that... more

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4.5 star rating
November 13, 2013

Loved our stay here. Staff was very welcoming & helpful. We were each given a voucher for breakfast drink & pastry = absolutely DELISH! Overall customer service at this hotel is a 5 star!

Our room was small & shower was tiny, but then again have in mind the hotel is located right downtown. I was happy to stay there walking distance from everything.

Decor in the hotel & rooms was very modern.

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4.5 star rating
Good Base for a Victoria Stay
October 20, 2013

The Hotel Rialto is a fully renovated and refurbished old historic hotel which once suffered severe disrepair. It is now a very convenient and comfortable place to stay with very nicely appointed... more

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4.5 star rating
nice place
October 19, 2013

We had a really nice stay. Started of with being upgraded to suite, which was very nice, but wouldn't have made a difference. Location worked great for us. They have parking in a gated lot accross... more

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4.5 star rating
Great stay at Hotel Rialto!
October 18, 2013

My wife and I traveled with only our bicycles and by ferry from Port Angeles, USA. The hotel was easy to find and the staff gave us a warm welcome. We were quite pleased with the room, it was very... more

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4.5 star rating
October 13, 2013

Perfect hotel! Great location, quiet, clean, very professional service, nice extras with the breakfast vouchers, free coffee and a welcome cheese plate. The room price was reasonable too. We were there to run the Victoria Full/Half Marathon and the hotel offered a complimentary breakfast of oatmeal, fresh fruits, nuts and toast, along with juice and coffee. What more could anyone ask for? I... more

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4.5 star rating
September 15, 2013

We too had a wonderful experience at Hotel Rialto. From the moment we walked in, it was a positive vibe. Thanks to Bobby at the front desk from helping us with any and everything. Parking is just up one street and in a very secure parking lot. $15 CN per day. Good deal. Great location and in walking distance to everything in Victoria. non need to pay the pricy tourist hotel prices by the inner... more

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4.5 star rating
August 30, 2013

Hotel Rialto was very good! Great location. Clean room. And they give you a free voucher for free coffee and a cheese plate in their Tapas restaurant. They also have a free gym pass to a great gym down the street.. I will always try and stay here!
Great price for the location and room!

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4.5 star rating
August 30, 2013

This really is a great hotel... fabulous contemporary rooms with beautifully appointed bathrooms...

The staff are helpful and friendly and we really enjoyed our 1 night stay here, but were glad it was just a single night as we are light sleepers and the location is noisy (road noise and late night reveler noise!).

The hotel provides earplugs, but you need better ones (get the wax ones from a... more

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4.5 star rating
August 30, 2013

Decided to stay here while moving our daughter to UVic, so we could see the city & enjoy the harbor. Can't beat the location & the cafe service downstairs was great--all our waitstaff! The older guy who was the night clerk when we arrived at 1:30AM schlepped 5 HUGE suitcases & 3 rollaboards & stored them then wouldn't even take a tip! Would highly recommend to friends.

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4.5 star rating
August 24, 2013

Hotel Rialto is a perfect place to stay. The staff, especially the Hotel Manager - Margaret Lucas, were all amazing - over the top making sure our stay was perfect. The location is easy walking distance to Bastion Square, Chinatown, the harbor area -everything. Coffee and pastries breakfast vouchers are included -a great touch. If you are looking for a great place to have a great time, I highly... more

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4.5 star rating
July 11, 2013

On a weekend get-away, we decided to stay here to, um, get-away from the city, and for once get to know DT-Victoria for what it really is. And because of the great location, we did just that, and all of that on-foot.

Room type: King with two-people soaker tub (for an extra $10).

Interior: simple elegant; bathroom is surprisingly spacious with a soaker tub big enough even for 4 (?), plus a... more

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4.5 star rating
July 02, 2013

We had a wonderful stay here and the staff was really helpful. They included breakfast vouchers for a free drink and pastry each morning. I enjoyed the ham and cheese croissant and hot chocolate. The room was quiet despite being downtown. All the fixtures were modern and nicely renovated. The location was good because it is within walking distance of the Harbor.

The only downside was the open... more

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4.5 star rating
May 08, 2013

Simple understated elegance is the rule of the day at The Rialto.

I booked a single king bed room and wasn't disappointed. The bed was the most comfortable hotel bed I've slept on in a very long time. The shower is a bit cramped, though - it's one of the glass-enclosed corner showers and, if you're on the tall side, like I am, be prepared for the shower spray to be hitting you in the face.
... more

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4.5 star rating
April 27, 2013

5 out of 5 -- Best boutique hotel I've been to yet. Honestly WOW - not sure where to start. It was just perfection.

King size bed, double-person soaker tub in the bathroom, heated BR floors, double sinks in the bathroom, parking lot, great location, great dinner/restaurant and they give you welcome vouchers. Newly renovated to perfection.

And to top it off, their service is beyond amazing.... more

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4.5 star rating
April 06, 2013

I enjoyed the trendy, sophisticated vibe of this place. Our room was spacious and well-lit, and everything was very clean. The staff were professional and attractive. Breakfast in the hotel restaurant was delicious - nice fluffy scrambled eggs, crispy homebrowns, nice watermelon wedges, and DELICIOUS sausage. I did not like the citrus smell of the complimentary shampoo and conditioner, but of... more

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4.5 star rating
November 13, 2012

This is a great hotel for a weekend getaway for two! Our room was lovely and comfortable, and even though it was on the small side, it included a kitchenette, which was handy.

The staff was friendly. The bar food and drinks were good. A small breakfast of cofee and danish were included and it was just the right amount of breakfast for me.

The location is fantastic! Right on the edge of... more

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4.5 star rating
October 25, 2012

Very happy with my stay here. My boyfriend and I spent 2 nights here in October. The staff is so friendly and helpful. Free Wi-Fi! Great location right in downtown. Walking distance to everything. The bus from Sidney also stops right across the street too. We had a corner room that had no view, but was quiet. The hotel is very charming. It has an older feel to it, but with the recent remodel,... more

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4.5 star rating
October 25, 2012

This hotel was recently renovated and it's lovely. Very modern rooms, nice appointments. The rooms remind me a little of a W hotel.
We stayed in a king suite on a package with complimentary champagne, cheese plate, breakfast coffee/muffins. Wow - it was a great deal. And we were treated wonderfully throughout the stay.
Ate at the very popular and busy tapas restaurant. Had a less great... more

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4.5 star rating
August 06, 2012

Boutique hotel a little off the main strip, and subsequently a little quieter too. My boyfriend and I took our bikes aboard the Clipper up from Seattle, planning to both ride to Butchart Gardens and check out the city. The hotel staff was very gracious, allowing us to store our bikes and bags prior to check-in in a safe, interior location so we could explore downtown unencumbered.

Our queen... more

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4.5 star rating
May 07, 2012

Cool, recently face lifted hotel. The rooms are tiny but beautiful; the staff uber accommodating.

Cons:

Drop ceiling
Room funk (super old cigarette smell, like maybe in the not too decent past it was a smoking room).

All in all: good deal.

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4.5 star rating
November 17, 2011

Conveniently located in the heart of Victoria and most importantly located next to a bus stop. The hotel is clean but kinda old and in need of a renovation. I liked the location but everything in my room looked old. The door wouldn't close right because the carpet was a little too high. It seemed to me like it needed some cleaning too. The bathroom was clean but everything from the bathtub to... more

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4.5 star rating
September 04, 2011

A nice boutique hotel in downtown Victoria BC.
You can walk there from the Port Angelese Ferry and what makes Rialto's location even better is the BC public bus to Butchard Gardens that stops RIGHT in front of the hotel ! ( a 30 Min. nice ride! for a $1.5 !)
The front desk is helpful and the beds are clean and soft.
We had a great time !

Thanks.

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4.5 star rating
June 22, 2011

We loved it! Cool remodeled boutique-type hotel with easy walking distance to everything! The staff was excellent & the service was fantastic. The first room we were shown didn't have a great view, and they were quick to move us to another. Super comfortable beds, free parking, lots of complimentary perks- we will definitely be back!

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4.5 star rating
August 16, 2010

A charming boutique hotel at the far end of downtown, but within walking distance (with rolling luggage) of the inner harbor ferries.) The rooms are spacious, sleek and trendy. The concierge was very helpful, and they were happy (sincerely!) when my left behind sweater was found and are mailing it to me.

A great deal compared to some of the more established downtown hotels, especially with the... more

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Business Description from the Web
English
March 02, 2019

This comfortable hotel is located in Victoria. The 50 welcoming units offer a perfect place to relax at the end of the day. No pets are allowed on the premises.

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December 16, 2014

VIP Room Upgrades & More

+VIP Access™ Hotel

We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.

Expedia +gold members receive free room upgrades and +gold and +silver members get other perks upon availability at check-in.

See details

Location

Situated in the city center, this eco-friendly hotel is close to The McPherson Playhouse, British... more

Brought to you by expedia

December 29, 2013

Located in Victoria city centre, this hotel offers a restaurant-lounge and a café. Guests can enjoy a complimentary cheese plate, and a daily pastry and beverage. Inner Harbour Centre is 850 m away.

A small fridge, a microwave, and a coffee maker are offered in rooms at Hotel Rialto. Free Wi-Fi, a 42-inch flat-screen TV and an I-Home Stereo MP3 docking station are included. Bathrobes and... more

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December 13, 2013

With a stay at Hotel Rialto, you'll be centrally located in Victoria, steps from The McPherson Playhouse and minutes from Market Square. This eco-friendly hotel is within close proximity of Pacific Rim College and Bay Centre. Make yourself at home in one of the 51 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 40-inch plasma televisions with... more

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September 15, 2013

Hotel Rialto offers these services: restaurant, bar.

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May 24, 2013

Property Location
With a stay at Hotel Rialto, you'll be centrally located in Victoria, steps from The McPherson
Playhouse and minutes from Market Square. This hotel is within close proximity of Pacific Rim College
and Bay Centre.

Rooms
Make yourself at home in one of the 51 air-conditioned rooms featuring refrigerators and microwaves.
Your room comes with a pillowtop bed. 40-inch plasma... more

Brought to you by ian.com

June 22, 2012

The Hotel Rialto is a beautifully restored heritage boutique hotel, inspired by old world hotel elegance with cosmopolitan décor in downtown victoria bc. Book online into one of our 50 well appointed guestrooms which have been designed to enhance your comfort and experience during your stay.

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June 22, 2012

Turn to Victoria, BC's newest luxury hotel when it's your turn to be spoiled. Expect boutique style & service at Rialto Hotel in downtown Victoria

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September 06, 2011

The Hotel Rialto is perfectly located for both business and leisure guests to Victoria (BC).The Hotel Rialto boasts a convenient location with modern amenities in every guestroom and superb service. In-room facilities include air conditioning, bathrobes, inhouse movies, hair dryer, ironing board, separate shower and tub, mini bar, microwave. Guests staying at this Victoria (BC) accommodation... more

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