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4 stars 33 reviews

Hotel Palace Royal Inc

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775 Av Honore-Mercier
Saint-Augustin-De-Desmaures, QC  G1R 6A5

(418) 694-2000

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What the community has to say about Hotel Palace Royal Inc

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Reviews [3]
French
4 star rating
Mongrain Michel December 10, 2008
C'est l'hotel que je préfère à Québec,pour le service, les chambres vue sur piscine, sa super salle ...

C'est l'hotel que je préfère à Québec,pour le service, les chambres vue sur piscine, sa super salle à manger.Pour finir son emplacement.Nous laisson l'auto a l'hôtel et en sortant nous sommes dans le vieux Québec. Fantastique.

4 star rating
fleurlys lanaudiere November 13, 2008
wow l'hotel de rêve

QUand tu rentres la dedans tu as l'impression que ton porte-feuille vient de faire fois 10 hehehe C'est tellement beau, luxueux, confortable et il y a une vu magnifique. Passer la soirée sur son balcon intérieur en plein hiver wow... c'est de se retrouver en plein été pendant qu'il neige dehors!! ;o) Un bon resto est dans l'hotel également. Une expérience inoubliable! Au coeur du vieux Québec,une promenade dans le vieux s'impose ;o)

4 star rating
Paré October 28, 2008
J'ai passé plusieurs courts séjours par affaire et c'est un hôtel incroyable, de luxe et original. C...

J'ai passé plusieurs courts séjours par affaire et c'est un hôtel incroyable, de luxe et original. C'est la première fois que je dors dans des draps si doux et satiné et avec la douceur de l'oreiller on dirait dormir dans la ouate. Un peu dispendieux mais cela vaut le détour.

Other Reviews from the web
English
4 star rating
July 23, 2019

We stayed for 3 nights. The location is *ideal* for exploring Quebec City's neighborhoods, and the staff is helpful and welcoming. The only problem--and the only reason we rate the hotel 3 rather than 4 stars--is the architectural design, which is both one of the hotel's charms and its Achilles' heel. Many if not most rooms have windows and balconies that face a beautiful multi-story enclosed... more

Brought to you by yelp

4 star rating
April 18, 2019

Have a reservation for Easter weekend and although it called for rain we thought we'd bring an umbrella and stick it out since we've always wanted to see Quebec. 24hrs before we are to check in we see a weather warning that has residents being evacuated due to flooding and with the 2 more days of rain it will only get worse. We called and spoke to the company we booked through and they were... more

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4 star rating
October 20, 2018

For under $200, this place seemed to provide a $500 value. The location was, I think, exactly where any tourist would want to stay for a weekend in Quebec City. The staff were very helpful, polite, and bilingual. We chose the cheapest room option, but to us it seemed like a master suite type of setting. It was more like a fancy one bedroom apartment than a hotel room. The bathroom is bigger... more

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4 star rating
July 25, 2018

Great location right outside of Old Quebec. We booked our week long stay for an excellent price through Expedia.
Our room was an attractively appointed suite. The balcony was fairly large and featured a table and 2 chairs. Double doors led from our living space to our king bed. THIS WAS THE MOST COMFORTABLE BED I'VE EVER SLEPT ON. NO LIE! It also had a beautiful bathroom with a wonderful tub... more

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4 star rating
May 23, 2018

Outstanding hotel, in Youville near Old Quebec City. Pool and hot tub, convenience store in the basement. Staff very friendly and courteous, with special kudos to Frida for a wonderful stay. If u go to Quebec City and stay here, get room 920 or 1020 for view of the harbor.

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4 star rating
May 19, 2018

Overall we'd recommend this hotel. It's a great location if you are visiting old Quebec City. Just walk around the corner and you will be in the old part - it's right next to the historic wall. We do not recommend the restaurant. We ate there once for breakfast and had the buffet. Standard buffet style food and pricy although it seems like all many restaurants in old Quebec are a bit pricy. At... more

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4 star rating
March 21, 2018

I very much enjoyed my stay at this lovely hotel. The rooms are very clean and have laminate flooring, which is a bonus for anyone who distrusts hotel carpets! The bed was very comfortable - a rarity for hotels (at least in my experience).

In the centre column of the hotel there are some hanging gardens and the pool, which does tend to give the hallways a slightly chlorinated smell.

Front... more

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4 star rating
February 25, 2018

booked the room with a chinese tour group travel thing. checked in at night. the coffee maker has left-over used coffe grounds and filter still left in it. disgusting.

Brought to you by yelp

4 star rating
February 03, 2018

Nice room facing the St Jean Gate, easy walk to old Quebec. Construction across street meant all night bright lighting in our room. In hotel restaurant good for dinner the first night. Bar service great, cozy location. Breakfast buffet -meh. Would have given four stars but housekeeping did not lock the room door when they left. Luckily, nothing missing but could have been real issue as we were... more

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4 star rating
November 28, 2017

We had a positive experience there. It was just outside of the Old Quebec City's walls - just a stone's throw, which was perfect since each time we walked out of the hotel we got to immediately pass through the ancient gate and into a whole new world. The room was very small, but also very lovely and cozy. Amazingly comfortable bed and a large bathtub.

We stopped at the hotel bar both nights... more

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4 star rating
October 18, 2017

Stayed here for 3 nights while I was in town because the hotel was close to the conference centre and the Delta and Hilton were sold out. So glad I did! It was absolutely great, the hotel was beautiful and my suite had a little balcony overlooking the pool. It was so cute and comfortable, it even had a working fireplace! I was really impressed with the convenience store in the basement level... more

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4 star rating
September 23, 2017

The hotel itself is great! The room was clean, the bed was firm and the shower had a hand held head. All great but the in room complimentary coffee was tasteless.

The breakfast buffet was terrible. The beans were dry and like paste. The cheese and sausage dish was dry and chewy. The scrambled eggs were too salty. I'm sure à la carte is better

Brought to you by yelp

4 star rating
July 19, 2017

Our group booked 12 rooms at Hotel Palace Royal on July 3rd, 2017. This was supposed to be a fun family trip immediately following our wedding, but the hotel turned it into a nightmare.

The hotel gave two of our rooms, after we checked-in, to others...producing duplicate keys for them & allowing entry into our rooms.

First, they gave my parent in law's room (they are both over 70 year old)... more

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4 star rating
July 06, 2017

Our favorite hotel in Quebec. We had a room with balcony overlooking the pool. Everything was good and clean. Employees very nice and helpful too.

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4 star rating
February 11, 2017

The service was terible the staff especialy the front desk was very rude during a short harmless interaction. I paid for a room with a balcony. To my suprise when i reeched my room the balcony door was locked. I called the front desk politly asking them to unlock my balcony which i had paid for. The manager abruplty disregded my greif. In the end i never ended up receving my priemium balcony.... more

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4 star rating
January 04, 2017

Very nice suites . Large comfortable tastefully appointed
The indoor pool is very clean great for kids

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4 star rating
September 18, 2016

Visited this hotel twice in a span of 4 weeks, and I'm glad I did not write a review right after my stay, as both stays were for different reasons, with different outcomes.

My first stay was a romantic weekend, in a corner suite on the top floor. This was easily a 5 star experience, as the room was great, clean, with a very comfortable bed and a great view.

My second stay was with my kids,... more

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4 star rating
August 11, 2016

Very basic accommodations. Would not return but the location cannot be beat. Excellent.  Very cheaply appointed rooms which is surprising given that this hotel is supposed to be high end. It is not. Staff was friendly for he most part. Check in at 4pm is inconvenient and seems late.

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4 star rating
June 30, 2016

Stayed two nights this past week. Checkin was quick - albeit slightly marred by a rude clerk. All other staff we encountered were extremely friendly and pleasant.

Lobby was nice enough. Rooms are decent. Clean and well kept. Soap, shampoo dispensers in the showers were very seemingly misplaced and tacky.

Small issue in that we had to call down numerous times to get toiletries (ahem toilet... more

Brought to you by yelp

4 star rating
May 01, 2016

Would I stay here again? That's always the short and long of a hotel review, and I will give this a solid yes, yes I would. There are some oddities and caveats, though.

The location is superb. It's just a block above the citadelle wall, and our 9th floor room had a fantastic view of the Saint Laurent and the sights of the old upper town. It's a block from parliament and generally pretty... more

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4 star rating
December 27, 2015

The room was HUGE and the checkin people nice. Pretty lobby! Breakfast was very tasty. The bed was comfy. I enjoyed our 1 night stay very much.

I had a nice flashback to my childhood when I saw rooms opened out into a indoor pool just like the Holiday inn of old... of course you could die from the chlorine smell though.

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4 star rating
March 22, 2015

I came here for a one day union meeting.
It's part of the Jaro chain of hotels.

The Hotel is between the downtown area and Old Quebec.

It's not very large, so don't expect a great view as you'll get at the Hilton Quebec.

Our room had wood floors, the cheap kind, it was a bit small.
But overall it was an upscale experience

The interior pool was not used, but maybe another time

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4 star rating
July 26, 2014

We came here as part of a tour group. The accommodations were spectacular in every way! The room was beautiful, the air control was great, the bed and pillow was very comfortable, the decor was perfect. I wish we had more than two nights here to be able to really enjoy this gem. It is in the perfect location, right at the brink of Old Quebec. Our first night here we were lucky, because they had... more

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4 star rating
Hotel Palace Royal is very good.
November 06, 2013

I would recommend it to others. I found the bed extremely comfortable, and the staff very friendly.

Brought to you by skoosh

4 star rating
September 05, 2013

Nice hotel. Nice pool. Service needs some work. A room service tray of old food sat in the hall for over 24 hours

Brought to you by googleplus

4 star rating
August 22, 2013

Bien situé, lits confortables, piscine, excellent.

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4 star rating
August 05, 2013

Bien situé, cet hotel est au coeur du vieux Québec, à quelques pas de la Grande-Allée, de la rue Saint-Jean, du Capitol, ... Très bon service à la clientèle, les chambres sont propres, belle piscine et l'aménagement intérieur et très bien. Restaurant le Befroy excellent, bref aucun point négatif. J'y suis allé pour 6 différents séjours et y retournerai surement!

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4 star rating
October 05, 2012

Excellent service de la part du personnel très amical. Seule déception: pour le prix, les chambres étaient très ordinaires. Belles chambres, mais des chambres semblables sont disponibles pour moins cher ailleurs. Par contre, l'hôtel est très proche de plusieurs services et du Vieux-Québec, donc pas besoin d'utiliser la voiture.

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4 star rating
Hotel Palace Royal enjoys an excellent location, just outside the old city wall so ideal for sightseeing.
June 30, 2012

Would definitely recommend. reasonable value for money.

Brought to you by skoosh

4 star rating
it was OK
August 31, 2008

I would not recommend it to others,the personnal at the front desk were not very proffesional and courteous, We were very disappointed to find out that they did not have a room with Queen or King bed when that was what was on my confirmation voucher and what I was told I would get. We were also very dissapointed with the dinner we had at the steakhouse restaurant. The steak was not cooked as... more

Brought to you by skoosh

January 01, 2007

What's great about this hotel is its location - it is located on the lively rue Saint-Jean, right by the Carre d'Youville, and just a few steps away from the Old City. So you can drive up to the hotel, leave your car with the valet service and walk up to all the downtown attractions. And even though it is a prime location, the hotel offers pretty decent rates. It was built less than 10 years... more

Brought to you by virtualtourist

Business Description from the Web
English
June 07, 2019

Elegant and traditionnal hotel situated across from the Quebec Conference Center within a stone's from Old Quebec City. Indoor tropical garden. - Number of rooms: 234 - Accommodation: air conditioning, TV, in-room movies (charge), telephone, internet access, clock radio, coffee maker, microwave, mini fridge, iron with board, hair dryer, rollaway bed $20, Green Key. - Facilities: restaurant, non... more

Brought to you by skoosh

October 28, 2018

Elegant and traditionnal hotel situated across from the Quebec Conference Center within a stone's throw from Old Quebec City. Indoor tropical garden. - Number of rooms: 234 - Accommodation: air conditioning, TV, in-room movies (charge), telephone, WIFI internet access available throughout the property (free), internet access, clock radio, coffee maker, microwave, mini fridge, iron with board,... more

Brought to you by skoosh

October 28, 2018

This 4 star hotel is located in the city centre of Quebec. The Hotel has a coffee shop, an indoor swimming pool and a fitness centre/gym. All 234 rooms are equipped with hairdryer, ironing set and air conditioning.

Brought to you by skoosh

December 10, 2013

A little stroll down Rue St-Jean, about 150 meters from the fortified walls, you will find an oasis in the heart of Old Quebec. This majestic building is in perfect harmony with the European character of Quebec, a "World Heritage Site" city declared by UNESCO in 1985. Hotel Palace Royal is situated across the Quebec Conference Center within a stone's throw of the city's summer and winter... more

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September 23, 2013

Hôtel Palace Royal inc offers these services: inns, hotel, lodging.

Brought to you by ourbis

March 19, 2013

Babysitting or Child Care

Laundry/ Dry Cleaning Service

Common Area High speed Access

Common/Public Areas Accessible to Wheelchairs

Business Center

Crib/Rollaway Bed

Common Area Wireless Access

Room Service

Restaurant in Hotel

Brought to you by yahootravel

September 21, 2008

Elegant and traditional hotel situated across from the Quebec Conference Center within a stone's from Old Quebec City. The newest and most luxurious addition to a small, family-owned Québec hotel group, this hotel elevates the standards of the business hotels outside the city walls. Shooting for a Parisian ambience, lots of bronze statuary and marble are lavished on the lobby areas, while the... more

Brought to you by skooshca

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