If you don't require much in the line of luxury, the Champlain is fine. Great location right in the heart of the old town, quite clean (although currently undergoing renovations as of May 2016). But if you like your creature comforts you may want to look elsewhere.

Long story short, we were sorry we had opted for "quaint," "charming," and location over the greater convenience and service of a... plus

Excellent place for a good value! Great location, friendly stuff, very good breakfast, clean and cute rooms. Definitely recommend!

Excellent small hotel in the heart of Quebec City. Within blocks of all of the action, easy walk to everything. The hotel and rooms were clean, and the breakfast was good. The best part was the staff who were friendly and very informative. We would definitely stay here again.

Stayed here for two nights while in QC. The location is nice, although it was a pain with parking. The hotel itself was clean and room (two bedroom) was really spacious and big. Free breakfast which was OK. Free wifi that didn't work whatsoever in our room, but worked in our hallway and everywhere else in the hotel (MOST annoying thing ever during our stay). Would recommend this place to stay... plus

We stayed here for the giant music festival, Festival d'ete de Quebec in 2015. Great little boutique hotel right in the old city, and walking distance to so many interesting things. Cute, clean rooms, with enough space and a comfortable bed. Heating and cooling unit worked well, and didn't make too much noise. Bathroom and linens were clean. I'm in the habit of checking for bed bugs in every... plus

The staff was friendly and helpful and the included breakfast was nice. The best part was the decor, which was simple, cozy and homely. It didn't feel like a bland and stuffy hotel room. The view wasn't anything special (looked into other apartments) but we just closed the curtains for privacy. The location is also really great. For the price, this hotel definitely merits 5 stars!

in the past I often live large hotel on business. When I looked through Internet about Quebec City, I found this hotel review is very good. I Decided to try the hotel . Then I booked the hotel fro... plus

We stayed at the hotel from March 20-22/15. The hotel itself is quite quaint, friendly staffs very clean great coffee available all day long.We stayed in the Old House section room 215, when in ir... plus

A small hotel in the heart of the city,staff very accomodating, The parking was a bit challenging, especially when you get out of the gated parking lot, into a one way street . The room we had was... plus

This is one of the best options in Quèbec. Well located in old city, near all then atractions. Breakfast is included and it's perfect although coffee is sometimes cold and there's no microwave to ... plus

Stayed here with my wife and two kids - 5 and 8. The breakfast was included, which was simple but very nice, and different every day. The dining room was never too crowded. The room and washroom w... plus

There are a lot of pluses with Le Champlain Hotel. The biggest one is the included breakfast as well as the espresso machine. Breakfast included small pastries, hard boiled eggs, yogurt and cereal. There were also daily specialties like crepes, quiche or a savory bread pudding. Their espresso machine was pretty awesome and you could use it all day! This was a bonus in the cold winter when you... plus

Excellent location. Lobby was...weird. But the room, with hot tub, comfie bed and fireplace was spacious and great! Breakfast has a lot of options but donuts and croissants were terrible. Hot cheese bread pudding was pretty delicious!
Like everyone says, the free hot chocolate/cappuccino machine in the lobby is awesome! I was afraid the staff were going to tell me to stop using it so much ..... plus

This hotel is beautiful. From the outside, it looks kind of cramped, but the inside is great and homey. Everything here was great: service, rooms, cleanliness, and the breakfast. Parking is a little tight, so you might want to arrive early even if you reserved a spot.

One of the best things to the hotel is its proximity to all the attractions of Old Quebec City. The hotel is a short walk from... plus

Friendly staff and nice rooms. Close to the old city. Very French with the wonderful Canadian attitude.

Parking is very very tight. Get a Mini Cooper if you rent a car.

We look forward to coming back and staying here again.

Good little hotel

Had King bed suite with kitchenette. Good size room for 2 people plus maybe few kids. Not recommended for 2 couples. Clean, decent size kitchenette with stove, fridge, and microwave, dinning table, recently renovated bathroom (at least it looks renovated). Great breakfast considering they don't even have restaurant on site, lobby has small hangout area with very good espresso machine,... plus

Comfortable and well located

Overview:
My girlfriend and I loved our stay at le Champlain and would definitely go back. We arrived on a rainy week-end and were thrilled with the room. We chose the junior suite with a Jacuzzi, which was wonderful – should you book this room, remember to bring bubble bath (tip: should you forget, a small amount of the shower... plus

Quaint little hotel in old Quebec

Our family stayed at the Le Champlain for 3 nights in May. We booked the 2 queen suite which was the perfect size room. The room was spacious and clean. The bathroom looked newly renovated and the water pressure in the shower was powerful. The full length mirror which was hiding in the closet could have been placed in a... plus

Charming little hotel

Excellent location on a quiet street close to everything. The hotel has all the modern updates with clean rooms and bathroom (there is no body lotion though). The bed was comfy, no noise issues. The breakfast was lovely, especially the crepes! I tried the espresso machine everyone mentioned on the reviews, and yes, it was good!
I parked in the... plus

Excellent stay

A small but pretty hotel. Its walking distance to everything in Old Quebec. I had an excellent time at the hotel. Staff was very friendly and yes, they have free expresso 24/7 and on site paid parking.

excellent family stay

we were here for three nights during our Canada road trip. Two kids (2 and 6). Had a great stay. Hotel was in a very convenient location, close to everything. Staff was always on hand willing to recommend restaurants and places to go with kids. Great breakfast and very clean room!
would come back again!!!

Excellent hotel and location

This hotel is in an excellent location for the old city. The staff are very friendly and helpful. The room is updated, clean and quiet. Good value for the money. The breakfast was buffet and sufficient to get you started for your day.

Excellent hotel in Old Quebec City

Our family of four spent three nights at this hotel between Christmas and New Year's Day. Our suite had two queen size beds, was well furnished, very clean and had a view of the nuns' garden as well as the Château Frontenac. The price difference for the suite was totally worth it. Breakfast is included in the price of the... plus

Awesome location

My husband and I spend a night at Hotel Champlain and had a fantastic two days in old Quebec city. The hotel is right in old Quebec city and easy walking to everything. We had booked a deal through travel zoo and it included a 3 course supper which was very good. This was an upgraded room which had a... plus

Great Location and Yummy Breakfasts

My husband and I visited Quebec City for the first time to celebrate our 25th anniversary. We booked a standard room at Le Champlain. Upon arrival, we were surprised to receive a free upgrade to their junior suite with a fireplace, Jacuzzi and bottle of champagne! Our room was large and comfortable with a king size bed and a view... plus

A little bit of Paris

We flew into Old Quebec a day before our cruise left so we could do some sightseeing. Staff was friendly, bi-lingual and very helpful in giving directions and offering things to do. Room was immaculate and very upscale in decor. Quiet street; ghost tour met right across the street. Within walking distance to wonderful restaurants, shopping and sightseeing. No need... plus

Great hotel and location for visiting Old Quebec

We stayed 2 nights and days. May 20-22. The staff was helpful and friendly, and communicated perfectly in both english and french.
The morning started with a wonderful complementory breakfast in a bright dining area.
The room was comfortable,clean and spacious.
The location on Rue ST. Anne was ideal for walking throughout the old city,and out, going west to Grand... plus

Great Location in Old Quebec

Nice hotel in a great location. Everything was very nice, staff was great. Great recommendation for dinner. Everything was clean and worked great. Just think the decor needs an update. Will return to this hotel on my next visit to Quebec.

Quaint and refined

We arrived to Old Quebec to find this treasure of a place! The rooms are a bit dated but everything is superb. Amazing bath fixtures, great quality of sleeping quarters and a large bed and room. The continental breakfast is one of the best I've ever had and the selection of food was second to none. The expresso machine in... plus

Close, Comfortable, Convenient

I enjoy the small, distinctive European hotels. Hôtel Champlain Vieux reminds me of those hotels. And old Quebec is a very European city. Close to shops, good restaurants, the conference centre and loads of history, it more than met the bill -- and didn't deliver a big bill.
Delightful breakfast, each day a little different, coffee and espresso available 24/7,... plus

Perfect location, perfect hotel

Le Champlain Hotel was a 5 minute stroll from the hotel to both the Chateau Frontenac and terrace overlooking the St Lawrence and the St Louis entrance to the citadel.
Located in the heart of the city with a very nice buffet breakfast (changed daily) and warm, nicely decorated rooms. We had the pleasure of dinner at its restaurant "... plus

Great central location on a quiet street, walk to all the local sights. Room was clean, spacious, well-appointed, and quiet.Received excellent service in English. Very good breakfasts.I would stay... plus

My family and I stayed at this hotel located in the old UNESCO declared section of the city. The breakfast was very good and you can practically walk to anywhere in the old city from this location... plus

This hotel was a great choice for a weekend getaway in beautiful Quebec City.It was located within the Old Quebec City and was centre to everything.The hotel offered large spacious rooms that were... plus

This is my 4th stay at this hotel. We stayed for two nights. The location is perfect, the value for your dollar is very good, it is clean and well designed. The rooms are comfortable and always qu... plus

The hotel is in the middle of Old Quebec CIty for all to explore by walking. They do have a small private parking lot but you must reserve a spot (additional $ fee) asap if driving to the hotel. T... plus

Very good hotel. Clean, somewhat renovated room (had king bed room with kitchenette), great breakfast, garage parking, nice cozy lobby with amazing espresso machine. 5 min walk to everything since its in the very center. Not fancy or luxury hotel but I have zero complains and would stay here again. Castle was booked by the way, but I heard its overrated, was packed and loud when we went inside... plus

a great choice for a visit to Quebec City

We stayed three nights toward the end of March. Le Champlain has a great location - all the upper and lower town tourist locations are within a very easy walk. Our room was quiet and comfortable. The breakfast is excellent and starts your day off well, with lots of choices. The 24 hour coffee/hot chocolate/tea machine was an appreciated extra,... plus

Nice hotel with great location

We stayed for two nights in March and found it to be of excellent value. The room was comfortable and quiet. The included breakfast is a nice feature. The staff is very friendly and they go out of their way to ensure that you have a good stay in Quebec City. We'll book here again the next time we're in... plus

excellent hotel

We were very pleased with our stay at this hotel, which was in a great location, within walking distance to everything in old Quebec. The renovations were extremely well done, the room was very clean, quiet, service excellent, and we loved the espresso/coffee/tea available 24/7. The included breakfast in the morning was superb. I would defintiely recommend this hotel, and... plus

Nice little hotel with great location

This hotel is in upper town just a few steps away from the Château Frontenac and few other attractions. It was really cold when we were there and hard to stay out for long. But due to its great location we could roam a bit, come back to our room, take a break and go back. All day long free... plus

Nice hotel in central Quebec, but lacks parking space

We stayed at this hotel for one night In March and it was good value. Small but clean 3 star level rooms.
Our room was advertised as having a queen sized bed. In reality it was more like a small double bed. And the bedding quality was average. The room however was silent.
Breakfast was good and a nice feature... plus

Great hotel and delicious breakfeast

We loved our room. It was big and quiet. We stayed in the old part of the hotel which I strongly recommend! Also, the hotel was very accommodating and provided us with multiple choice breakfast. Good location!

Great hotel in Old Quebec

The location of this hotel is fantastic. The staff was very nice and the included breakfast perfect. The coffee machine that you can as you want is a very good idea !
Our room was very clean and quite and we also had a great view. The decoration of the bathroom was very nice and the decoration of the room... plus

A nice little hotel

The staff was great, the location was fantastic and the included breakfast was great! The rooms have been updated although to be honest it is still looking a little worn and the work done could be described as sloppy to someone with an eye for details. To make this place even better a new upgrade should be carried out by... plus

Quite in Old Quebec

This hotel is nice with a great coffee machine, breakfast are excellent in this small dining room. People are very nice our room was clean and quite. We didn't go far to find the pleasant Old Québec took a tour of Old Québec with Les Calèches du Vieux Québec with a horse-drawn carriage. Almost an hour of real good information... plus

Nice place to stay

Hotel is well located, staff very pleasant, rooms are comfortable with an amazing view, breakfast amazing...What more can we say but a five star for this place. Do not forget to reserve your parking ! it's a must..... plus

Amazing customer service in heart of city

We arrived in the evening with a truck and uHaul trailer, unfortunately we could not navigate the parking lot and were stuck. They called a tow truck for us as they thought it would be easier for her to communicate. They told us it would be 45 minutes but as it was getting late and restaurants were closing so they... plus

Excellent

Been here for 3 nights the first time and came back for another night on my second business trip. The warm and kind staff is what makes the difference! Oh and the renovated original pretty rooms, and the delicious complete free breakfast.. and free wifi, and location, and nice pressure in the showers, and cable and parking.. etc etc. you... plus

Comfortable hotel in a convenient location

When my usual hotel (Vieux Quebec) was closed for renovation, I made a reservation at this boutique hotel a few (steep) blocks up from rue St. Jean. The young staff was friendly, welcoming and helpful. There's an espresso machine in the lobby lounge as well as a nice dispenser.
My deluxe room on the 5th floor faced the back. It... plus

Excellent choice for visiting View Quebec

The hotel is on a quiet street in the middle of Vieux Quebec. Staff are courteous, friendly, and helpful. The rooms are well-appointed and beds are comfortable. It is an easy walk to shopping, restaurants, museums, you name it. The information center for Quebec also is only a short walk and they are a treasure trove for visitors.

Elegant, Historical and Delightful

I am from the US and stayed here on business with a professional association meeting. We got very good group rates. The hotel is historic and is beautiful - such rich history - and is located in the old part of Quebec - convenient to restaurants, shopping, etc. Management and staff were polite and accommodating. Rooms were comfortable and bed... plus

Heavenly Hideaway

You could easily overlook Le Champlain, its facade is very discreet, but that would be a mistake. Inside, a warm welcome, well-appointed rooms, and more await. My husband and I have stayed in many accommodations in Quebec City since we started coming in the early eighties. Le Champlain has become a favorite hotel because of its superb location, appealing amenities... plus

Great place to stay

My husband and I stayed here January 31 to February 2, 2014. The staff at reception were very friendly and helpful in answering questions about how to get to places. It is located in the old city and within walking distance of great eating, shopping and sightseeing. The room was very comfortable and they provide a great continental breakfast which... plus

Consistently excellent

This hotel provides the charm of a European like experience with personal care, (even guided me into parking spot) and excellent restaurant information. Most all employees suffered through my poor French and with willing smiles, helped my wife and I in English. The Le Petite Dejuener is excellent for included breakfast,
Monsieur Patza

Fantastic service and great location

We spent our wedding anniversary in Quebec and book this hotel for our stay. On arrival, we were upgraded to a room with a view and received a special gift for our anniversary! The location is great - within walking distance to everything (except the Ice Hotel, if you want to make a side trip). Free breakfast, free coffee all... plus

Great little hotel in the heart of old Quebec Ciry

My family and I stayed at Hotel Champlain from January 31 to February 2 2014 and we could not have asked for a better experience! The hotel is very clean, lovely room with attentive and friendly staff. The location is perfect, close to local attractions, great restaurants and filled with old world charm. The continental breakfast was wonderful with a... plus

Great find

A very warm welcome; spacious room; excellent location; convenient parking; and a generous breakfast buffet made for a delightful stay that exceeded expectations. Will definitely recommend and return.

Perfect location at the right price

This is a very cozy little hotel, located right smack in the middle of the fortified city. You can't be better situated than this, walking distance from the best croissants, the best views, the best shopping streets, it's just perfect. You'll be walking to visit the Chateau, the Dufferin terrasse and its awesome view, easy access to the Petit Champlain... plus

Great deal

my husband and I went for a week-end gateway. We just wanted a nice clean room for a great price and it's exactly what we got. Location is great,you can walk every where.
Staff is super nice and we really appreciated the free capuccino machine.

A brief but overall impressive experience

I recently took advantage of a promotion to try out overnight this smaller but quaint and well located hotel for my purposes in Old Quebec. Also needing parking overnight until mid-afternnon, I followed the advice of others reviewers and called the local number to reserve a spot ahead and make sure that they could accommodate me through to mid-PM, which... plus

Great Hotel & Good value

Excellent place to stay ... very central location and rooms were great .... Staffs are really nice and helpful ...........
Parking are cheaper than other nearby hotel, free wifi and includes a decent breakfast.
I will stay there again on my next trip to Quebec City .

Perfect

My boyfriend and I chose this hotel as our place to stay during our first anniversary and it was amazing. The hotel was extremely well situated, we were able to walk to every point of interest, it is close to restaurants, stores and all the historical sites. The hotel itself was very clean and our room was a great size.... plus

Polar vortex

We just happen to visit Quebec during their sub-zero temperatures of their January winter. Our family loved the hotel and the location was smack in the centre of Old Quebec. The room was spacious and even had a kitchenette which made life much easier as we have a bunch of finicky eaters. The breakfast selection was limited but had everything... plus

Cozy and central

We had a lovely pre-Christmas visit to Quebec city. I chose this hotel for the on site parking, since we were driving from Maine. The staff shoveled a foot of snow off and around out parked car, much appreciated. The hotel itself was charming and located in a quiet street within the old city walls. Front desk staff very helpful... plus

New Years Eve Vacation

A very nice, modern hotel, conveniently located in the heart of Vieux-Quebec. Nice, friendly staff. The complimentary breakfast and expresso/cappuccino machine were a nice bonus. Parking was a challenge and the room was a bit of a disappointment. We had 4 adult travelers and were supposed to have a suite with a separate bedroom, which ended up being a curtain... plus

it was great hotel

the service was excellent, the room was very big and comfortable, breakfast was excellent. definitely will visit again and hotel is pet friendly as well. only inconvenience was they didn't have a parking space for our car, however we parked in public parking our car.

Great place to stay. In the middle of viex quebec which is close to a lot of good stuff. Cheap and well worth the money

Great Location with Little Things

First, the location is perfect: close to Place d' Youville (for the RTC) and to Cap Diamant (most touristic area of Québec)! The first line service was well prepared and also bilingual. Notice: if you are at the 5th floor of the hotel, I recommend you to use the stairs; waiting for the elevator require more time than climbing ;)... plus

This place was the best. Amazing staff, beautiful hotel room and great breakfast. This quaint spot is right in old Quebec and is walking distance from some great bars and fantastic food.

I wish I could give it more than five stars.

Perfect in every way

The service was friendly and helpful, The room was comfortable and spacious. The breakfast was delicious and provided enough nutrition to keep one going `'til late in the afternoon. What a joy to return from the cold to a cup of hot chocolate by the fire in the lounge. Centrally located to all of the major attractions this hotel is... plus

Great location, very comfortable, very friendly

My wife, with a group of 16 friends, spent three nights here recently and we all loved the hotel.
It is very well located - you can see all of Old Quebec on foot from here.
It is very comfortable. Though the hotel exterior is unremarkable, the inside, while small, is quite comfortable. The rooms were well appointed, warm and... plus

great stay as always

This was the third time that I stay at this hotel. I am always satisfied with the level of service that we received during our stay. The staff is always friendly, courteous and always ready to help you. The rooms are very clean and charming.

La situation géographique
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L'acceuil (personnel peu souriant) La chambre: piéce mal agencée et trés sombre (manque de clarté naturelle, il y a une petite fenêtre qui donne sur un mur donc impression d'enfermement), la couleur de la moquette et des meubles (tout est vieux et défréchi ), le plaid noir sur le lit (cela n'aide pas á la clarté de la chambre), le lit en barreaux doré qui est à la... plus

Proximite

Accueil excellent la propreté le calme et l'emplacement de cet hotel en font un lieu de villégiature idéal ! Le plus: il dispose d'un parking. A choisir sans hésitation
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J'ai beau cherché je ne vois pas !

Location, Room, Staff, Free good coffee,
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Breakfast, Parking

la proximite avec le centre ville et le chateau frontenac , la chambre spacieuse avec baignoire , jacuzzi , internet illimité le petit dejeuner changeant tout les jours et trés sympa ,
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le prix du parking incontournable a quebec , et la vue médiocre de la chambre au premier étage , mais bon vu la qualité cela reste futile

Emplacement dans ville service
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Ascenceur prix un peu trop eleve pour prestation fournie

Daytime staff were excellent and responsive. Breakfast was more than adequate and enjoyable; served in a nice bright room. Sitting area just off the entrance was small but charming. Our suite, although not set up as it had been explained to me on the phone, was attractive and comfortable...had to leave the sofa bed open the entire time though! We all loved the location of this hotel, and... plus

Le service est impeccable. Propreté de la chambre no 1. Accueil souriant et avenant. Hôtel bien situé au centre-ville sur une petite rue tranquille.
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L a salle à manger est petite. L'espace où l'on se sert est bien trop limité.

La position géographique est excellente, à quelques pas seulement du vieux Québec et du petit Champlain. Le forfait romantique avec le souper au restaurant le Pain Béni, un des meilleurs restaurants ou j'ai eu la chance de manger.
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Le matelas est moyennement confortable.

le personnel a la reception tres poli et gentil tres bon dejeuner
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rien

La situation, la chambre et les équipements, le personnel
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la petit déjeuner, le parking de l'hôtel trop vite complet

Calme
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Pas d'eau chaude pour la douche le matin (problème de chaudière), patronne extrêmement désagréable lorsqu'on lui fait part du problème. Chambre sombre.

La habitación en el 5to. piso daba a un paredón dando sensación de encierro y claustrofobia. El ascensor tardaba una eternidad. A pesar de haber reclamado el aseo de la habitación, nunca la hicieron.

Location
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Small

Room was extremely generous with two double beds
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No parking place available at the hotel, thus we had to pay for valet service which cost $26/day.

Free coffee/tea anytime of day and free breakfast, inviting lobby to just hang out, helpful staff, great location in heart of Quebec City
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Everything was fine and up to standard.

os quartos eram excelentes, devem ter sido reformados há pouco tempo, então tudo é muito novinho. tem café e chocolate à disposição no lobby o tempo todo e a localização é excelente.

cortesia staff camera molto spaziosa
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hall molto vecchia e moquette in camera necessita di essere rinnovata velocemente

Situation ideale pour visiter et parking sur place. Chambre correcte mais petit dejeuner decevant
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Petit dejeuner

Hotel Champlain is in an ideal location in Old Quebec City, within walking distance from (almost) every major site as well as restaurants and shopping. The staff is friendly, helpful and professional. The breakfasts are good and plentiful, making this hotel a great value. My room was larger than I expected with modern bathroom facilities and comfortable bedding. The entire hotel is clean and... plus

Service, location
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Breakfest menu

Great location and a very nice room and quality staff
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Really no complaints

Location! This property was on a quiet street but just minutes from all
the action. Our room was spacious, the staff was cordial and helpful.
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Bed was not comfortable. The hotel was full when we were there, one
elevator was not enough for a full hotel.

Friendly staff made the experience a dream
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There wasn't much except perhaps the food.

Everything. In the heart of all the activity in old Quebec City. Within the walls and a short walk to all the sights.
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Leaving!

The staff was great, as was the location! Loved it!

Location!!! Nice bathroom!
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No complaints!

beau bien agencer propre

Hotel Champlain was perfect for my wife's first time in Quebec City. The room was very large & clean, the bed was comfortable, the breakfast was very large & very good, the staff couldn't of been better & the special coffee machine was a bonus. Thank You, Booking.com.

L'espace disponible dans la chambre que j'ai réservée.
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- Paiement avant d'avoir bénéficié des prestations - Je n'ai pas eu de facture : c'est le seul hôtel qui ne m'a pas fourni cela et qui a procédé ainsi. Cela ne me donne pas envie d'y retourner de sitôt.

Hotel original Parking privé
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absence de coffre fort

Décor intéressant. Endroit calme, on se sent comme à la maison. Hôtel bien situé. Le personnel était très courtois et souriant. Déjeûner complet et endroit agréable pour manger. J'ai aussi beaucoup aimé votre restaurant "Le pain béni".
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J'aurais aimé qu'il y ait une bible dans la chambre. Les Gédéons en offrent une gratuitement et les hôtels en tiennent toujours une dans chaque chambre.... plus

room 42 was large, unreal view and quiet. Bed was unbelievably comfortable. Better than home! Breakfast was good too. Plenty of choice and I loved the cappucchino 24/7. Bathtub was super deep. Location was perfect, in the middle of everything, easy to get to the old city highlights but also close to the gates so you can get to the new neighborhoods too. Front desk staff were super helpful.... plus

Very cozy and lovely hotel with a model design. Great staff and yummy breakfast/free espresso machine! Would definitely stay again!

La atención del personal, la comodidad y limpieza de las habitaciones y un servicio de café y chocolate disponible las 24 horas. Además su ubicación en la ciudad.
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La lentitud del ascensor. Preferimos subir y bajar al 5 piso en lugar de esperarlo.

Great staff, fantastic location. Upgraded to a Junior Suite and it was tremendous. We needed to change rooms ,as we extended our stay, and the queen bed was not very good at all.

Totally delightful! They have parking which is unusual in that area. Excellent location for sightseeing, and eating out.
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Nothing!

Très bien situé, séjour très agréable avec du personnel toujours souriant et serviable. Les chambres sont très confortables et surtout abordable!

Friendly staff, free fancy coffee machine, nice breakfast
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Inefficient design faucet in bathrooms

A beautiful hotel in a wonderful city. Extremely helpful, caring staff and comfortable, cosy welcoming room. Breakfast was great with plenty of variety. Excellent location within easy walking distance of everything yet still nice and quiet. Was able to have a large bag of washing done at a very reasonable price which was very helpful. Definitely would recommend this hotel.

Was very clean very hospitable bi lingual loved it!!

Free coffee inc. espresso, latte all day. Nice continental breakfast.

Excelente localização e bom café da manhã.
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Cama muito antiga e barulhenta.

Adoramos este hotel, limpo, bonito, os atendentes muito prestativos, um bom café da manhã, ótima localização.
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Nada de ruim mesmo !

Chambre spacieuse
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Le stationnement

bonne prestation globale

Hotel très bien situé pour visiter à pied le vieux Québec et les rues animées du centre. Chambres très confortables et avec une très belle vue (nous étions au 5ème !). Et un vrai café le matin au petit déjeuner
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Le buffet du petit déjeuner est un peu chiche, et la salle pas très chaleureuse

atendimento muito amável limpeza acomodações confortáveis café da manhã localização excelente silêncio

Site, personnel accueillant, jolie chambre
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Lit pas assez ferme et climatiseur très bruyant (avons dû le fermer)

- personnel agréable - très bonne situation géographique - machine à café gratuite dans le hall - propreté
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- chambre déprimante (petitesse, extrêmement sombre avec, en prime, vue sur un mur) - petit déjeuner pas à la hauteur (pas assez varié et pas copieux, banal) - prix très excessif par rapport à la prestation apportée - très mal insonorisé - décoration vieillie

Had a wonderful stay at the Minto Suite Hotel last weekend. Excellent, courteous service. The staff was friendly. Our suite was clean and beautiful. The continental breakfast was so delicious. Overall, an excellent experience.

When you walk in the staff is very friendly, the decoration of the hotel and rooms has a warm home feel to it. The room was very nice and did not feel like a hotel, it has a modern yet historic look. Free WiFi internet, Flat Screen TV, DVD Player, Fridge, and clean. The night was comfortable, and morning breakfast was very nice, Scrambled Eggs with lots of flavour, toast, fresh squeezed... plus

Everyone's comments are correct. Great, great location! Charming French hotel, just like being in Paris!
Finding the hotel with everything in French, that's another story. I took Rt. 201 from the US & took ex. 134 for Rt 175. To find the hotel continue north All The Way, until you go through the city's old main gate. Now you can see Old Quebec, small streets, tourists on foot, and all the old... plus

Hotel Champlain is situated nicely in the center of Old Quebec City. it is walking distance from all the sites and activities in Old Quebec City. The hotel supplies a very ample and tasty breakfast, served between the hours of 7am and 11am. This makes it very flexible and with the unusually high cost of food in the area, helps to hold down costs.

The hotel is very comfortable, but needs a... plus

Very modern hotel in an old Quebec building. A mix of the old with the new. The staff was great, the room was wonderful. I will use this hotel again. The breakfast was awesome. The price of the hotel was a little much, but it is old quebec.

Great stay, would easily go back!

Stayed there for Carnivale in Feb 2011. Good location, very good breakfast includes fresh, fresh croissants, fruit salad, breads and bagels, tasty scrambled eggs (but no sausage or bacon), good orange juice and coffee, all in a nice, bright airy room. Eat enough and you might not need lunch. Staff were very nice and helpful. Room had two queen beds with a nice bathroom (with a bowl sink), a... plus

Large, warm room. Modern. Elevator. Staff are incredibly friendly and helpful. The owner was there and made it clear that if we were happy, she was happy. Free wireless. Beds are extremely comfortable. Price includes an excellent breakfast of scrambled eggs, waffles, cereal, bagels, fruit, juice, etc. There is also a free 24x7 espresso/cappucino maker in the lobby. The hotel has its... plus

a very unassuming modern exterior right in the heart of old quebec, hotel le champlain was actually in a great location just up the hill from rue saint-jean, the main drag leading from chateau frontenac to the city gate at port saint-jean and on to the more commercial part of the city.  the hotel was small, but i was delighted to be able to book a nicer room with hot tub and fireplace at a more... plus

Location - 5 starsRooms - 5 starsCommon areas - 4 starsService - 5 stars

Cute little hotel. Great location in Old Quebec for walking around and enjoying the sights. Our room had a double bed and was the best hotel we stayed at during our trip to Montreal and Quebec City (I can say this because we stayed in 4 different hotels). It's pretty unassuming from the exterior, but the interior is modernly decorated but not in a cold way. Very warm colors everywhere, rooms... plus

This isn't a bad hotel. It's very good looking nice and peaceful. It's just the elevator in the hotel that makes a really bad noise!!!!! It annoys me a lot. The only time you don't hear it is at nighttime because no one uses it. The wifi here is free that's good because some hotels charges a lot. The beds are pretty good and the TV isn't big but isn't small. The TV has all French channels.... plus

Blissful quiet. Desk personnel always friendly, knowledgeable, and helpful -- it's as each one were a concierge with expert advice on sites, bus routes, and inside information about the city. Their attitude was "This is our house, and you are our guest; we want you to be very contented. Lovely four-poster brass bed, very wide. Immaculate cleanliness. Superb location in Upper Old Town, near... plus

Superb

Clean, lovely breakfast (get there early for croissants) constant flow of espressos and cappuccinos...walk EVERYWHERE...don't need a car..keep it in the garage(make a reservation, though!). Good air conditioning. Very private!

What a gem

A birthday gateway for myself and husband. Clean rooms, nice bathroom, cotton sheets, big kingsize bed, with firplace. Friendly staff, happly and helpful. Nice breakfast to start the day off. Located near everything. Linda Montreal.

Not overly friendly

Although the room was nice, the staff wasn't overly friendly or forthcoming. The breakfast bar was nice, the room was clear, but neverthless we wouldn't recomment it because the staff was very snotty - and the price elevated enought to expect a better service.

Great Stay Special Service

I spent two wonderful days in Quebec. My room was larger than I expected for the modest price. Clean, comfortable, quiet and close to everything. I drove to Montreal and realized I had left my suitcase at the hotel. The same day my suitcase was in Montreal. Bob L. From Connecticut

More than expected !

We booked this hotel online, with very little to go on. After a "rough" two nights in Montreal, we were a little apprehensive. We found the Hotel Champlian to be a very nice surprise. Newly renovated, very clean and a very nice staff willing to assist in many ways. The room includes a very nice breakfast bar, a nice way to start off the day without trudging around looking for an early good... plus

Found a gem !

We stayed at this hotel for 3 nights in October. Staff is friendly and attentive and the owners making feeling you at home. The location is prime in the walls near everything. Rooms are very comfortable, clean. The decor is outstanding: silk curtains, cotton bedsheets, down conforter and pillows, high end quality furniture and lamps, also a nice reading corner in the room near the fireplace.... plus

great stay

We moved to Hotel Champlain after an unsatisfactory night in another hotel. We were made to feel very welcome and were upgraded to a king room for our honeymoon. The staff were very friendly and helpfull and the continental breakfast was nice with a little somthing different every day. Complimentary computer/internet access was a bonus.

Sketchy

I stayed at Hotel Champlain for business, and I can sum up the experience in one word: Sketchy. The hotel had recently undergone renovations � I can hardly imagine how terrible it was before that. Here are the things that made my visit unsatisfactory: 1) Room: dark and cold, the floors were tile and the bed felt like a wooden board. There was a hole in the bathroom ceiling. 2) Hotel services:... plus

Excellent

Great location; great service, very helpful. I was given an upgraded room for the same price and it was HUGE. They even prepare breakfast for the customers..

Excellent place.

I've stayed here 3 years in a row. My stays have been pretty good. Overall, the staff is very helpful, although there are a few who are very rude. Our rooms were exactly what we needed. The hotel was very safe even when returning at night. There is always a night person on duty who would let you in. After 3 years of staying in the same place I prob won't return to the same hotel but I know I... plus

Enjoy Old Quebec

We have just returned from a very pleasant six night stay at Hotel Fleur de Lys on rue Ste-Anne in Old Quebec. The room was spacious for our family of five with two queen beds and a cot and our room had a kitchenette and living area - all very reasonably priced! The hotel is a short walk from le Chateau Frontenac and just up the hill from rue St Jean where there are many nice restaurants. The... plus

A reasonably priced gem

We discovered the Hotel Fleur de Lys on a visit last year, one of the few hotels that had vacancies during the Festival in July. We were very pleasantly surprised. The location is very convenient in the heart of the old city. Our room was spacious, modern and clean with a sofa and mini fridge. There was even a nice view of the Ursuline Convent grounds. The staff were friendly, and polite. We... plus

Extremely Satisfied

This is the second time my wife and I returned to this hotel. We have enjoyed our stay every time and are likely to check in the next time we are in Quebec. Previously, we visited during the summer months, but this time we came in November. We liked the fact that the city as well as the hotel were less crowded (much quieter than during peak season), and that parking at the hotel was not a... plus

Great place in Old Town Quebec

The Fleur de Lys has an old European atmosphere, with all modern conveniences. Nicely appointed furnishings and good price (100.00$ Canadian). Just 2 - 3 blocks from the main activites in this section of Quebec. Excelent service (English is not a problem in Old Town.) But not for those who love (sterile) Hiltons or other chains.