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4.5 stars 107 reviews

Holiday Inn Hotel & Suites Ottawa Kanata

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101 Kanata Ave
Ottawa, ON  K2T 1E6

(613) 271-3057

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What the community has to say about Holiday Inn Hotel & Suites Ottawa Kanata

Information from the business
English
January 13, 2014

STAY and experience a Great Hotel, Guests Love! You'll find comfort and impeccable service only minutes away from the Canadian Tire Centre and within walking distance of over 60 shops and restaurants

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Other Reviews from the web
English
4.5 star rating
No toilet paper!!!
September 10, 2014

we stayed in a suite for four days.at 4 pm on the second day the room wasnt done up.We ran out of toilet paper on the third day!There was lots of cobwebs on the drapes in the bedroom of the suite.Speaking of cobwebs,we had dinner in the hotel restaurant and was seated by the emergency exit which was covered in cobwebs and was filthy.I pointed it out to the waitress and she acknowledged it but... more

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4.5 star rating
Convenient location for Canadian Tire Center
August 23, 2014

We stayed here because we were going to an event at the CTC. The staff were excellent, the pool a big plus, and the room clean, large and well appointed, if bog-standard Holiday Inn. The only negative was breakfast, when they were badly short-staffed, and therefore service was inadequate (although individual staff were very nice and did what they could.) But it took almost an hour to have... more

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4.5 star rating
August 14, 2014

Even if i overlook the broken doors, backed up toilet and dysfunctional fridge (and yes we did tell them about all these things on site) - the way our group was treated when trying to make changes to our booking was the worst I have ever encountered booking anywhere in North America. Ottawa is beautiful but trust me stay somewhere else. This is the first negative hotel review I have ever... more

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4.5 star rating
If it wasn't for the staff
August 11, 2014

It was my second time staying here for work. When I arrived and went to my room, there was a strong chemical type smell. I called down to the front desk and the staff member was very helpful. He took me to various rooms until I found a room where the smell was not quite as strong. I know I... more

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4.5 star rating
Pleasantly Surprised
August 11, 2014

We booked this hotel as we were attending a wedding reception on its premises. Our room was a queen suite with bedroom and living room area separated by 2 windowed double-doors (with curtains). Queen sofa and comfortable chair. Business desk, kitchenette area with mini fridge. 2 flatscreen TVs, Nice decor and comfortable bed. Quite as well.
We had purchased the... more

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4.5 star rating
Decent hotel, but a bit pricey
August 11, 2014

Spent 3 nights on a business trip. Within walking distance of some good restaurants. Workout room had a decent complement of machines but get there early. Breakfast special in hotel restaurant was a good value.

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4.5 star rating
Nice hotel
August 11, 2014

Pleasant hotel with welcoming staff and good facilities. Large, well appointed rooms. Close to the highway (but quiet). Adjacent to a shopping mall. Very functional and efficient. Restaurant is good. Ample parking.

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4.5 star rating
Comfortable stay
August 11, 2014

Spent an evening at the hotel. It was a comfortable stay and clean. We had a suite. A Queen bed, in a room separated by two doors which led to a sitting area. Sofa bed, chair and desk. Decor was clean and ok. Bathroom was clean. Location is excellent as you can walk to some shops and restaurants. There are... more

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4.5 star rating
Pleasant enough
August 11, 2014

A nice hotel, placed out of town on a small shopping complex. The room was spacious and clean. The front desk staff were courteous and obliging, especially with some difficulties we were having with our SAT Nav. The restaurant attached was very welcoming, although the bar tender was rather surly. Altogether a very pleasant stay, although seemed a little pricey... more

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4.5 star rating
Beautiful Wedding Reception
August 11, 2014

Stayed here on July 26th following a very well coordinated wedding reception for my son. The staff were incredible and a very special thanks to Amanda at the front desk.
Amanda provided us with a well appointed Queen Suite. After a night of dancing and drinking, we certainly needed the rest and the beds were quite comfortable. My only complaint... more

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4.5 star rating
Would stay there again
August 10, 2014

The staff was great. The bumped us to a suite at no cost. They were great to our 6 year old with little toys and colouring books for her. They had a booster pack in the morning when the vehicle wouldn't start. They went well beyond what they had to do.

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4.5 star rating
Stayed for business
August 04, 2014

Stay was great. Didn't have any single bed rooms available, so I was put in a queen suite. Very nice. If I was required to stay for longer than just one night, this would have been a perfect place to put down roots. Surrounding area not that great, but a co-worker living in the area provided transportation.

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4.5 star rating
Clean and comfortable
August 03, 2014

The hotel is very nice and clean, Breakfast at the restaurant attached to the hotel is not that great, but its practical. The only issue is that you are 15 to 20 minute drive from downtown Ottawa.

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4.5 star rating
Good hotel
August 03, 2014

Good clean hotel in a great location for working in Kanata. I would prefer a help yourself breakfast buffet rather than restaurant type service on offer.

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4.5 star rating
Great location
July 27, 2014

It was great. Nice staff and a nice place to stay. Right near the Walk of the City. Lots of restaurants and shops across the street as well as an Empire movie theatre. Free parking was great as well as the internet. The restaurant inside was also really good. Great food and staff.

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4.5 star rating
Great Hotel
July 06, 2014

Our experience here was great - we booked a roll-away bed and it was actually in the room when we arrived. The kids enjoyed the pool and in the evening, we enjoyed a quiet drink at what appeared to be a very nice in house restaurant/bar.

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4.5 star rating
Very comfortable with friendly staff
July 06, 2014

The room was everything that we could have wished for. The staff was always friendly and attentive. They often went the extra mile by giving us directions to shops and restaurants. We will recommend this hotel to our friends

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4.5 star rating
Love this hotel
July 04, 2014

Great room, nice staff, lots of shopping and restaurants near by

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4.5 star rating
Nicest Hotel in the Kanata area
July 02, 2014

Great staff, very clean and modern rooms with fantastic restaurant staff.

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4.5 star rating
Nice hotel; however
June 29, 2014

This was a really nice Holiday Inn with an above average Italian restaurant at it. My room was a two room set-up similar to a home wood suites. If you are looking for a place to stay in the middle of lots of restaurants and shopping you have found it. If you need WiFi...find another hotel. Unless you are against... more

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4.5 star rating
Restless in Kanata
June 28, 2014

On the ninth "executive" floor, our 1-bedroom suite was initially fine. Pool salty and nice. Windows could open a bit and the room a/c was quiet. At night though rest was hard to find. Serious light leakage around the room door. Serious hum from (?) rooftop machinery. Very serious discomfort from fold-out sofabed to the point of wondering why bother... more

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4.5 star rating
Still one of our favourites
June 22, 2014

This was not the first time that we've stayed at this Holiday Inn and we've never been disappointed. After a long day of traveling it's nice to be greeted by friendly, professional and helpful staff. Our suite well appointed and very comfortable. Although it's located close to some great restaurants and pubs we decided stay put and eat at Graffiti's... more

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4.5 star rating
Nice hotel
June 17, 2014

Loved our stay at the hotel, staff were very friendly and always helpful. It has a small pool and a nice little hottub which we used daily. However I found the beds a bit too hard and woke up with a sore back. Other than that it was a wonderful hotel and loved the suite we had it was lovely. The rooms are nicely air conditioned.

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4.5 star rating
Great stay
June 17, 2014

Great location in Kanata Centrum with lots of stores and restaurants nearby - great if you want to stay closeby to Ottawa without worrying about the traffic, paying for parking, and etc. Clean and quiet.

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4.5 star rating
GREAT Front Desk Staff / Poor Restaurant though
June 08, 2014

Very accommodating front desk staff!! They were friendly and helpful at EVERY opportunity. I would not recommend the restaurant...over priced, not exceptional food and the staff literally kick you at 10 PM! They made us rush to order, rush to eat and rush to pay and rush to leave! AWESOME hotel. Horrible restaurant.

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4.5 star rating
Kanata stay
June 01, 2014

A very good and modern hotel very close to many amenities and quick access to the 417 Hwy. Service was excellent.

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4.5 star rating
Convenient location
May 30, 2014

Good location with lots of stores and restaurants near by. I had a meeting in Ottawa, but stayed in Kanata as I didn't want to deal with the Ottawa traffic for my return trip to Barrie. The only thing that I was not happy with was the timeshare sales pitch I git when I made my reservation! Beware if they... more

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4.5 star rating
Best Birthday Weekend
May 27, 2014

We stayed here for my 20th birthday, there was 8 of us total and were obviously pretty excited for a night at Crazy Horse (a bar near by). As soon as I checked in the clerk was very welcoming and when I informed him we were here for my birthday he told me that if we got back from the... more

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4.5 star rating
Expensive. Not worth it to stay
May 25, 2014

Bed isn't great. Expensive not worth it. You can hear sound outside the hallway

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4.5 star rating
very convenient.
May 23, 2014

The location is very convenient, Everything nearby, The hotel is tidy and clean, But the bed is too soft for me to sleep on it.

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4.5 star rating
Perfect Location
May 22, 2014

We visited Ottawa to see a family member and the location was just down the street from him. Room was clean and comfortable. Only downfall was that there was a birthday party going on in the ballroom that just happened to be right below our room, so we couldn't get to sleep until past 1:00 am due to loud music playing. If I had of known that I would have booked a room higher up away from the... more

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4.5 star rating
Nice and clean
May 19, 2014

It was very very clean, specially the bathroom. We had one year old baby who was crawling everywhere and she grabbed and put everything in her mouth and i was sure that she will get sick but she didn't! :) The only thing that we were not very happy with was the restaurant. The staff was very nice but it took them half an hour to give us a table and another 20 minutes to serve us. In overall, it... more

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4.5 star rating
Wish We'd Stayed Longer
May 18, 2014

We stayed here for barely one night, we checked in fairly late and had to be gone early in the morning. I really wish we could've stayed longer to enjoy this property. We were greeted by Vanessa at the front desk, and she was such a breath of fresh air. She was professional, and helpful, giving us a little map... more

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4.5 star rating
Not Pet-Friendly
May 18, 2014

We have stayed at Holiday Inns across Canada & the US because they were Pet & People friendly. This one is not! The restaurant "Graffitis" is one of our favorites, but has become rather pricey. Location is ideal - next to major shopping, access to Hwy. 417, restaurants (Milestones is the best) and Canadian Tire Centre.

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4.5 star rating
Fabulous location with friendly, customer centric staff: a must for travellers
May 15, 2014

I, along with my team, have travelled to 20 countries and are pretty hearty stock. At the end of the day we ask for some very simple things: friendly & courteous service, a clean room and amenities, and the amenities that will allow us to feel 'at home' in our business travel.
The Kanata Holiday Inn exceeds expectation on all... more

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4.5 star rating
Very well located, staff great.
May 10, 2014

Close to highway and shopping mall. Many great restaurent nearby. Hotel restaurent also highly recommanded. Staff were great. We had the Queen bedroom suite with sofabed. Sofabed should not count as a bed, even for my kid 8 and 10, it was terrible to sleep on. We changed room to 2 double and slept much better. Everything else was great.

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4.5 star rating
Convenient to Canadian Tire Centre & restaurants
April 28, 2014

Excellent - looking forward to staying here again soon!

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4.5 star rating
Very nice Hotel, Not so good Restaurant attached
April 27, 2014

We stayed at this hotel for a concert this past weekend. We travelled very far that day . The hotel part of our stay was very good...although I have not stayed at a Holiday Inn and Suites with only DOUBLE beds as an option besides having to upgrade to a one bedroom suite, which still only gave you one Queen... more

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4.5 star rating
April 26, 2014

Thought I was getting a suite, a little expensive for a room.

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4.5 star rating
nice hotel, close to mall, movie theatres and food
April 26, 2014

great pool, weight room needs some attention, different weight variety would be nice. good location

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4.5 star rating
Excellent choice
April 25, 2014

Across the street from the cinema and several dining options but truth be told the best food is available in the hotel dining room. Will post a separate review on the Graffiti restaurant listing. The bed was so comfortable we slept wonderfully. We stayed in a king room with the shower stall and Jacuzzi in the bathroom, very spacious, quiet... more

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4.5 star rating
Close to our family
April 22, 2014

Great hotel. All services were excellent. Staff very friendly and personanable

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4.5 star rating
Close to bus stops for the hockey game
April 19, 2014

Nice put pillows to small... I'm not into writing to much so I hope this is good.... I would stay here again put at a cheaper rate..... more

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4.5 star rating
Good, clean, well organized hotel. a little pricey
April 15, 2014

Well rested and enjoyable stay. Central to everything, overall good hotel.

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4.5 star rating
Love the location
April 11, 2014

Very convenient to the places that we wanted to visit/attend. Nice clean room. Quiet. Nice personable staff.

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4.5 star rating
Good location, but
April 11, 2014

Stayed at this hotel for 3 nights in April 2014 as part of a large group, in for a business meeting.
The hotel is conveniently located close to the highway in Kanata and has shopping and several restaurants within a short 5 minute walk. The hotel is kept clean and is relatively quiet, except perhaps the noise caused by doors... more

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4.5 star rating
Poor room design and poor fit & finish
April 09, 2014

The hotel was great in most respects. The room design and finish work were very sloppy. The shelf in the closet was hung too low. It was right on top of the hangers, making very difficult to get clothing in and out of the closet. The bathroom had a large sink counter area, which ordinarily I would love. In this case it was right up next to the commode making sitting on it very uncomfortable.... more

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4.5 star rating
Close to the CTC Centre
April 05, 2014

Good experience, overall. Nice staff Well maintained facilities.

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4.5 star rating
Wonderful experience
April 05, 2014

I stayed at this hotel while attending a conference held on the premises. The conference had booked a block of rooms, however, as I am an extremely light sleeper I asked the man at the front desk if the room I'd been assigned would be quiet. He moved me to a different room than I'd been assigned, and it was... more

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4.5 star rating
April 02, 2014

Awesome

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4.5 star rating
Excellent overall.
March 30, 2014

Very nice hotel. A few improvements and it would be 100% ( better pillows and some new paint on pool doors).

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4.5 star rating
Good
March 27, 2014

Rated it good because I thought the bathroom didn't have any shower caps.

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4.5 star rating
Hotel stay
March 18, 2014

We enjoyed our stay and the staff was very friendly.

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4.5 star rating
Great service made this the best
March 14, 2014

My sister and I took her two grandchildren here overnight for their March break. The average/small size room we were appointed had two double beds. We phoned to see if we could get two queen size beds or even pay for something larger. Apparently the hotel does not have queen size beds. Instead, we were upgraded to a suite -... more

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4.5 star rating
March 14, 2014

My impression of this hotel suffers greatly from two things: the price, and the nicer, newer, and cheaper Holiday Inn Express just down the road. There’s nothing wrong with this hotel, but it was considerably (and consistently) more expensive than other nearby hotels over a two-week period. The rooms are OK, but are certainly dated (again, in comparison). I could see no reason to justify... more

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4.5 star rating
Nice facility
March 09, 2014

Very Nice Hotel with clean rooms, friendly front desk staff and nice amenities. Pool was excellent and very clean, obviously maintained very well. Kids running in the hall early in the morning but this is to be expected, too bad parents were not more diligent. Overall a great place, good food (room service) and great staff. Would recommend it to anyone.

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4.5 star rating
Great Location
March 09, 2014

Stayed here with my son's hockey team. The hotel was in a great location, convenient to the rinks, and to tons of stores and restaurants also. Our suite was nicely furnished and very clean, but quite small. Handy to have a fridge & microwave in the room. Bed was pretty comfortable, but the pullout couch~not so much; and the half... more

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4.5 star rating
Best choice in the west end of Ottawa
March 07, 2014

My business trip this time brought me in the west end of Ottawa. I have found that the Holiday Inn was the best place to stay. Very close to my place of business, the hotel is also extremely well located near a vast shopping area with a great variety of restaurants. The employees at the hotel were very nice and... more

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4.5 star rating
Great Night in the City.
March 02, 2014

My daughter was turing 16 and I wanted to do something different. I book 2 Suites and had 8 of her friends join us for a day of shopping, dinner and over night stay at the Hoilday Inn in Kanata. The Staff made our stay wonderful and was happy to help with everthing. I look forward to staying there again. Tammy Carson

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4.5 star rating
Great hotel
February 25, 2014

very nice hotel in the center of the city, great staff very help full and extremely friendly made us feel very welcome being there, staff went out of their way to make sure our stay with them was a good one, would recommend this hotel every time you stay in Ottawa.

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4.5 star rating
Great spot
February 23, 2014

Great location and very nice overall. Holiday Inn is making a big comeback if they keep this quality up :)

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4.5 star rating
great for families!
February 21, 2014

We enjoyed our stay. Why? Rooms were spacious and comfortble, pool was perfect and good for keeping kids occupied, restaurant downstairs had good food and friendly staff, and we were right next to lots of other restaurant options across the road, and we weren't far from the city.

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4.5 star rating
bad sofabed
February 17, 2014

the sofa bed is pretty bad,the suit is too small for four persons,

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4.5 star rating
Great hotel and lots to do
February 15, 2014

It was a great stay and staff was very friendly and helpful..they set up taxi ride for us..The only complaint we had was there was not enough parking and we had to park over in municipal parking and had to walk in nasty weather.

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4.5 star rating
Great service and easy access
January 31, 2014

After a long day of driving we pulled in the first hotel we could find. Upon arrival in the lobby it was busy so we thought we would have to move on. But the front desk staff member Vanessa got onto her computer and offered us a special as we were planning to stay two days. Full fare first night... more

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4.5 star rating
Satisfied
January 26, 2014

Everything I neede was available. Staff checked up on me to see if I was alright and arranged to have my taxi ready in the morning. Couldn't ask for more.

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4.5 star rating
Wedding venue
January 26, 2014

My fiance and I are planning our wedding reception at the Holiday Inn & Suites, specifically their Kanata location. We went and spent a night there recently to check things out and could not be more excited for the big event! The guest rooms are clean, comfortable, and cozy. Guest services was helpful and gracious. Great spot for couples as... more

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4.5 star rating
Wonderful
January 19, 2014

Our stay this past weekend was fantastic, room was clean, beds comfortable and breakfast was great! Easy check in and check out. Lots of parking and easy access to the Sens games ( 10 min walk). Pool, sauna and workout room were all clean and very relaxing. Coffee and tea available any time we wanted one. Overall this was a... more

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4.5 star rating
great wedding
January 09, 2014

We had our wedding reception at the hotel in October, 2013. We also stayed at the hotel the night of our wedding. The entire planning process went very smoothly, and the wedding coordinators were excellent, prompt, and accurate with their communication. The decorating coordinator worked well to make sure our venue looked fantastic. The wedding food was great. There were... more

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4.5 star rating
Great Stay
December 07, 2013

The location is outside Ottawa but the area offers everything, like shopping and dining, in the area. It's close to the Canadian Tire Center, which is home to the Ottawa Senators. The building is relatively new and has a very good and professional staff. The first greeting at the front desk is very welcoming.The rooms are very clean and equipped... more

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4.5 star rating
Excellent Stay
December 03, 2013

Stayed for 2 nights on business.
Good restaurant and bar on site.Excellent location
Close, walking distance, to other dining establishment. A priority for me.
Friendly Staff. Will return again when in the Ottawa area.

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4.5 star rating
Enjoyed the stay
November 19, 2013

Stayed here 1 night to catch the Sens/Bruins game. Arrived early afternoon and room was ready.Had a 1 bedroom suite and it was very comfortable and clean. Tea and coffee, microwave, minifridge in room. Bed and pillows comfortable. Bathroom was large, excellent lighting but the hot water was scalding...I thought it was dangerous especially if you had children with you.... more

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4.5 star rating
November 13, 2013

It's always a pleasure to stay here.

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4.5 star rating
Excellent
November 05, 2013

My Experience with Holiday Inn was quite interesting and good. I stayed here around 1 month and whenever i travel ottawa my 1st preference would be this hotel. Nice Staff, Easy to get in , all connectivity.

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4.5 star rating
Another of many stays in a great location
October 21, 2013

I have spent many nights at this location while working in Kanata. I prefer it as you can walk to several restaurants, the theatre etc.
I purposely booked the King room or Suite as they are on the upper floors and tend to be quiet.
This last trip, I ordered room service. I had arrived late and had work to... more

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4.5 star rating
Talk About a Perfect Weekend
October 21, 2013

Where to begin?
We were greeted at check in by Amanda who was so sweet and pleasant to deal with. It was a very quick check in and we were given a complimentary room upgrade which was an awesome surprise. We were in town for a concert so she let us know how to reserve a taxi with the Bellman... more

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4.5 star rating
Holiday Inn made our son's wedding a pleasant experience
October 13, 2013

We stayed here in the middle of August , a good location close to our son's wedding. The desk staff were very helpful , considerate and caring. They made sure we were always happy with our stay. The rooms, several that we had for the wedding guests, were very spacious, clean and comfortable.
We enjoyed the restaurant in the hotel.... more

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4.5 star rating
Best hotel I have ever stayed in
October 10, 2013

The location is right off the main highway in Ontario, HWY 417. It is 5 minutes from the Canadian Tire Center (where the NHL's Senators play their home games, as well as some minor league hockey teams), there is a walking mall/shopping center not even five minutes away with restaurants and shops all around. It's about 20-40 minutes from the... more

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4.5 star rating
Nice, Clean
October 08, 2013

I stayed at the Holiday Inn to attend a wedding. The reception area was standard, but clean and well organized. The food was very good and the wait staff was also on top of their job. No complaints. The room was also clean and maintained. I think that they (wisely) book the wedding guests above the reception area. I could... more

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4.5 star rating
Nice hotel
September 21, 2013

This was a very clean and nice hotel with a friendly and helpful staff. We were on a 2 week car trip and this was one of the better hotels we stayed when we were just passing through. I would definitely stay here again!

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4.5 star rating
Repeat Visit
September 07, 2013

As I promised, I came back again this year for another extended stay. As before, the staff was extremely friendly and accomodating, even more so than last year. I did encounter a few minor problems at first but Paul made sure that all was corrected, so my stay here was very pleasant indeed.
The queen suite was super clean, very... more

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4.5 star rating
Excellent
September 03, 2013

Great location with less than 1/2 hour to downtown Ottawa. Comfortable beds and nice clean rooms. I have had the pleasure of staying here on several occasions and find the staff friendly and helpful. Breakfast is typical for a free hot breakfast and while not outstanding, does the job. This is MY hotel when in the Ottawa area. I will... more

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4.5 star rating
Top notch service and amenities
September 03, 2013

I stayed for just over a week, extending a work trip by a few days to do some sightseeing. The staff were incredibly helpful and couldn't do enough to ensure I had a pleasant stay - they gave great guidance on the bus service into the city centre in response to an email query before my stay, so I didn't... more

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4.5 star rating
Nice, clean, friendly hotel, near restaurants and 20 minutes to Ottawa D/T
September 02, 2013

Very nice hotel and very clean. Great availability of parking, nice rooms, very friendly and helpful staff. The hotel was very conveniently located just off the main highway (417) with ample parking. Great front desk staff. We were there to spend a couple of days to tour D/T Ottawa and to move our daughter into residence at U of Ottawa.... more

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4.5 star rating
Wonderful stay
September 01, 2013

My husband and I stayed here for 2 nights and will definitely stay again! I thought it was in a perfect location, quite clean, quiet, and the front desk staff were wonderful.
We had a queen suite which I felt was a nice size room. Bed and pillows were quite comfortable! Nice layout of the room as well.
The restaurant... more

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4.5 star rating
Nice Hotel
August 29, 2013

Stayed here on business and found it to be a very good hotel. The room was a good size and nicely appointed. Bed was very comfortable and you had pillow choices of firm or soft (nice touch). Hotel look and feel was very good...classy.
Restaurant was quite good....Italian...had a small plate menu so you could pick all your favorites...would definitely... more

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4.5 star rating
Nice, clean, standard accomodations
August 26, 2013

Stayed here 2 nights while in Kanata for a wedding.
Location was great as the hotel is off the main route into town and right beside a nice shopping area with a few restaurant options.
We are a family of 4 and stayed in the 2 double room. Room size was standard, but found the beds quite small (they were... more

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4.5 star rating
August 05, 2013

Absolutely one of the best hotels I have ever stayed in bar none. The staff has gone out of their way from the start to ensure a 5 star stay, and it has reflected a month later. They still treat you like you are their ONLY guest.

Grafitti's has gotten some mixed reviews, but I eat there a handful times a week for various reasons, and the food has not dissapointed me yet. The seafood linguini... more

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4.5 star rating
Great stay, but let guests know about your Shades of Summer deal
August 05, 2013

Incredibly friendly staff who went above and beyond to make our stay comfortable. When we first arrived the lady at the front desk was very helpful - she inquired about how our drive was and asked us if we were going into the city and gave us a map of downtown. There was a night security guard who ensured we... more

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4.5 star rating
Helpful and caring staff
August 04, 2013

We arrived at this hotel from a long drive and was met with an understanding staff. Our check in was fast. Anthony King, the manager went above and beyond to make our stay comfortable. Extra blankets, pillows etc. He checked in later to make sure we were comfortable. Amazing. Our suite was comfortable and clean. No murky smell in the... more

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4.5 star rating
Pleasant Stay, clean hotel
August 01, 2013

This is a nice, clean hotel. Close to Hwy 417 and very close to shopping,restaurants and the Scotia Bank Centre. The rooms were very clean and the beds were comfortable. Staff was friendly and helpful. Room rates were reasonable.

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4.5 star rating
Great place to crash overnight
July 28, 2013

We went to a wedding at the Hotel and stayed overnight. We were upgraded to a suite at the 7th floor and we had a very pleasant stay. The suite is tiny and the furniture seems to be crammed in, but everything we needed was there - spacious bathroom, nice water pressure in the shower, working fridge and microwave and... more

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4.5 star rating
Wedding made perfect
July 25, 2013

My husband and I recently selected The Holiday Inn and Suites hotel in Kanata for our reception. We were absolutely overwhelmed with the support, care, value and overall experience we encountered. From the moment we booked, just over a year ago, until the event, we were treated so well. Every little detail we had asked for was made to happen... more

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4.5 star rating
Great Location for Kanata Visitors
July 23, 2013

One of several hotel choices in the Kanata area, this hotel is located right next to the extensive shopping and restaurants available at Kanata Centrum and is also relatively close to the Canadian Tire Centre, home of the Ottawa Senators. For visitors wishing to use the very good Ottawa transit system, there is a transit station within Kanata Centrum.
Our... more

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4.5 star rating
January 28, 2013

As of time of writing, I've basically been living at this hotel for three weeks, and in relative comfort. The hotel staff are very friendly, and there's really one thing that's almost kept them from a fifth star, and that's the terribly slow and unreliable internet connection, which at least is free.

A large swath of the rooms are suites, including mine. I'm part of a group here for a work... more

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4.5 star rating
January 27, 2013

We have an early morning meeting today in Ottawa. We are spending tonight at the Holiday Inn & Suites.

My room was comfy ... I had a king-sized bed. Parking is free as is WIFI (it was fairly quick).

We had supper at Graffiti's which is in the hotel. We split an order of bruschetta. It was okay. Danny and Steve also split an order of calamari. I ordered chicken parm ... I love love love... more

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4.5 star rating
January 13, 2013

The quality is very good, and facilities are beautiful, the services they offer are lacking. Very expensive and no Continental Breakfast offered. Will not stay here again.

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4.5 star rating
January 13, 2013

In the Centrum (shopping and restaurants district) and next to highway exit. Don't eat in the hotel; it's terrible. Room was nice and clean.

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4.5 star rating
January 13, 2013

Front desk staff was friendly. Room was amazing

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4.5 star rating
January 13, 2013

Fantastic experience. Family vacation, busy Ottawa weekend, last room in town on a Saturday night. Thanks so much for making it a great stay. Directly beside a huge outdoor mall with amc24 theatre and great restaurants. Room service was excellent quailty and value.....that was a very pleasant surprise. Less than 25 minutes from Patliament buildings and tons of attractions. Highly recommend... more

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4.5 star rating
Thats good stuff
June 18, 2012

Great place. But the shower ony trickeled. And the drain was real slow

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4.5 star rating
Weekend Away
February 14, 2012

This is a lovely hotel. Beds are super comfy. Location is very convenient. Restaurant attached was delicious. The staff was the best.

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4.5 star rating
Good Hotel
December 27, 2011

Close to where we were visiting..close to highway..Mall directly beside it..comfortable beds..great restaurant attached..good 3 nites ! Will stay there next visit with family in Ottawa.

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4.5 star rating
February 12, 2011

I've been at the Holiday Inn for a week and Graffiti's is extremely convenient and the food is above average. I've had the spaghetti and meatballs twice now and if you are a meatball lover, this dish is awesome. The pizza is pretty good too, but like any place in Ontario, the beer prices are on the high side, but average I suppose for the area.

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4.5 star rating
Favorite hotel in Kanata!
November 02, 2010

the workout room is well appointed and the rooms are clean and comfortable. I can't say enough good things about the staff - helpful & responsive. the restaurant downstairs is yummy and provides a good place to watch the evening games in the company of other people if desired. the shopping is close by if a walk is needed or if you forgot something. I would certainly recommend it to others. ... more

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4.5 star rating
Weekend Family "Hockey" trip
September 05, 2010

This was our family's first trip to Canada for our sons hockey game. I booked this hotel on [...] with a reasonable price. When we arrived we found the staff friendly and helpful. The hotel was very clean and had a nice pool for the kids. The fitness area could be bigger and better equiped but it work out. This hotel is in a great location with shopping and resturants in walking distance.

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December 30, 2009

“Friendly, welcoming atmosphere from the well trained staff. Clean, comfortable rooms. Easy location close to highway and shopping facilities. Fortunately everything we wanted.”

Brought to you by mytravelguide

November 29, 2009

Nice room, soft bed, and great customer service.
What a memorable trip!!!

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August 04, 2009

“Excellent location, close to bus stops, highways and shopping!”

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4.5 star rating
January 13, 2009

The best surprise may be no surprise, but the front desk was surprisingly helpful. They went out of their way to ensure that I got proper directions to several spots in Ottawa and area, including tips about how to avoid construction and congestion. Otherwise, it was a typical Holiday Inn - clean and well-equipped.

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September 02, 2008

“Fantastic location in Kanata - close to everything. Comfortable and clean room. Upgraded to a queen suite on the executive floor for $50, included breakfast for 2. Fantastic and fast service generally from all staff. Bit of a problem getting a seat in the restaurant the next morning, despite lots of empty tables, but that was rectified after waiting 15 minutes. The service was great after that.”

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August 22, 2008

“This hotel is in an excellent location for shopping (directly across from large mall), for restaurants, cafes, grocery stores and only a very short drive to Ottawa. The hotel has an excellent restaurant and the suites are ideal for families. Pool and hot tub are wonderful - salt water and not the strong smell of chlorine. Would highly recommend for leisure traveling etc.”

Brought to you by mytravelguide

May 27, 2008

“The hotel was great, and there is no comparison in the Ottawa area. I received a high floor, 1 bedroom suite which was far beyond my expectations. The amenities are great and there are lots of large stores, restaurants and a movie theatre within walking distance. The restaurant at the hotel had good food and great service at a very reasonable price. I did not have a chance to use the pool or... more

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May 12, 2008

“Great location, lots of stores beside hotel. Nice bar in hotel and room was excellent. Would stay again in a minute.”

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May 12, 2008

“Not more can be said, apart from above. Would recommend to anyone and support it.”

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January 31, 2008

“Service was excellent - room was more than expected.”

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August 29, 2007

“Fabulous place to stay.”

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January 14, 2006

“Clean rooms, good staff. Work out room is too small and I had to get up early to get access to equipment.”

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June 01, 2005

“Overall, the hotel was excellent!”

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May 24, 2005

“The staff is friendly and go above and beyond to make ou comfortable. The hotel has a great dining experience and offers a wide selection on the menu. The hotel is clean and the beds are comfortable. The room I was provided was a small suite and had a separate sitting room, bedroom and bath. Very comfortable.”

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March 14, 2005

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Business Description from the Web
English
July 15, 2019

The hotel is only minutes from the Canadian Tire Centre, home to the NHL Ottawa Senators Hockey Club as well as world class concerts & events, the Bell SENSplex, and right next door to the Kanata Centrum Retail & Entertainment district featuring over 50 exciting shops and restaurants and skating on the Rideau Canal, the longest skating rink in the world. Enjoy the warmth and comfort that the... more

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October 28, 2018

This 4 star hotel is located in the city centre of Ottawa. It is 20. 0 Km from the National Art Gallery. The Hotel has a coffee shop and an indoor swimming pool. All 152 rooms are equipped with minibar, hairdryer, ironing set and air conditioning.

Brought to you by skoosh

October 28, 2018

The leisure travelers will find that the Kanata hotel in Ottawa is ideally located near downtown Ottawa, granting you access to hockey games at Scotiabank Place, movies at AMC 24 Theatres, skiing at Mount Pakenham and skating on the Rideau Canal, the longest skating rink in the world. We are only minutes from the Loch March Golf Club and the Canadian Golf Club. You can shop for souvenirs next... more

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September 01, 2014

Welcome to the Newly Renovated Holiday Inn & Suites Ottawa Kanata We invite you to stay and experience our newly refreshed hotel! From the signs to genuine service, from the lobby to our guest rooms - you'll see and feel the difference at Holiday Inn® & Suites Ottawa Kanata from the moment you arrive. As you step inside our lobby you'll notice stylish touches, our signature sound and scent, and... more

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May 24, 2013

Property Location
With a stay at Holiday Inn Hotel & Suites Ottawa Kanata in Ottawa (Kanata), you'll be convenient to
Bell Sensplex and Canadian Tire Centre. This family-friendly hotel is within the vicinity of Andrew
Haydon Park and Queensway Carleton Hospital.

Rooms
Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators and microwaves.
Your room comes with a... more

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February 21, 2013

With easy access to Highway 417 and just a short drive from the centre of Ottawa, Ontario, this hotel offers comfortable accommodation, relaxing facilities and an on-site restaurant. Holiday Inn Select & Suites Ottawa features free wireless internet access as well as an indoor pool and well-equipped fitness centre.Guests will also enjoy guestrooms and suites with alarm clocks with MP3... more

Brought to you by mytravelguide

February 10, 2012

We invite you to stay and experience a Great Hotel, Guests Love. Our location is second to none! Our hotel is only minutes away from Scotiabank Place- home to the Ottawa Senators and next door to the Kanata Centrum Retail & Entertainment district.

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May 07, 2011

Welcome to Holiday Inn & Suites Ottawa - Kanata Searching for Ottawa hotels® Look no further than Holiday Inn & Suites Ottawa - Kanata, just a short drive from downtown Ottawa and the Scotiabank Place. The leisure travelers will find that the Kanata hotel in Ottawa is ideally located near downtown Ottawa, granting you access to hockey games at Scotiabank Place, movies at AMC 24 Theatres, skiing... more

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