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Holiday Inn Express & Suites

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Portage Ln
Sherwood Park, AB  T8A 2A0

(780) 417-3183

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What the community has to say about Holiday Inn Express & Suites

Information from the business
English
August 20, 2015

Official site of Holiday Inn Express & Suites Sherwood Park-Edmonton Area. Stay Smart, rest, and recharge at Holiday Inn Express - Best Price Guarantee.

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Other Reviews from the web
English
4 star rating
Exceptional service
July 14, 2014

We recently visited the Holiday Inn Express & Suites in Sherwood Park and our experience was overall, FANTASTIC!! Limone at the front desk was very quick to re-instate our reservation upon check in and provide a complimentary upgrade to a suite room for our family. She paid extra attention to details during our stay to ensure that all of our... more

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4 star rating
this will do nicely
July 10, 2014

reasonably located for Edmonton access; friendly staff; no pool, but a decent hot tub; and one of their breakfast frittatas was quite tasty.
I often found decent parking, there was never a shortage of breakfast items, and I really enjoyed the executive suite. decent tv screens.

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4 star rating
Can be made to work
July 03, 2014

We stayed here as they were having a points promotion. The hotel was clean and comfortable. Staff were friendly and accomodating. Breakfast was more than adequate. While there was a bit of driving to get to West Edmonton Mall there was easy access to the highway. There are a number of different eateries nearby and a Costco. There is no... more

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4 star rating
A Solid 4.5
June 11, 2014

Great Breakfast! Fills you up for half the day, saves you money on food. Great graveyard shift desk clerk and really solid manager. The cleaning staff seemed to loose some beads that I'd left in my bed accidentally, (maybe lost in the laundry?) But the price was so good for the room, and the value so solid, I decided not... more

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4 star rating
Pleasant Stay
April 24, 2014

Stayed with my family for a week. Good location. Very accessible to the highway. Hotel may not have a restaurant on site but there are 2 good restaurants next door. No pool, just a hot tub which was not working. But there is a huge recreation centre next door as well called the millenium plaza. With that, kids are happy... more

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4 star rating
Amazing is an understatment
February 07, 2014

My name is Samantha Lane and im a student from TRANSCOM FLEET SERVICES and im staying in this hotel . The house keeping staff is amazing so friendly! A lady named RONA cleaned my room on Feb.17th 2014 and left me a little letter telling me she took pride in cleaning my room. As many hotels as I stayed in... more

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4 star rating
Great Experience
February 02, 2014

We had to make an unexpected trip to Edmonton and hadn't made reservations anywhere to stay. After checking out another hotel nearby (on tripadvisor) we found this one just up the street. We inquired as to availability, rates etc. and were promptly checked in by the friendly and helpful desk clerk. The room was spacious and clean and we were... more

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4 star rating
The Worst Holiday Inn Express
January 28, 2014

Not a fan of this hotel. Some of the front desk staff were rude when trying to make inquires and one would make you stand and wait while she carried on a personal conversation with her friend either standing at the front desk or on her cell. Don't ask for any bottles of water, they make it out to be... more

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4 star rating
OK for a few nights
January 26, 2014

The hotel is close to many of the Edmonton businesses and oilfield support companies. And that's most of the kind of people that stay in the hotel.
There is no restaurant but luckily there is a pretty decent place right nextdoor.
Breakfast is the well-known plastic muffins from plastic plates and plastic knives.
The hotel offers the basics of what... more

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4 star rating
I've Had Better Experiences
December 04, 2013

I was here on a one night business stop. I've stayed here a number of times. My room was clean and the bed was comfortable. I slept well.
On this visit I didn't find the staff very friendly, particularly at check in. That was not the experience in the breakfast area where my experience was very pleasant, as it has... more

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4 star rating
Good Location & Value
October 31, 2013

Check in was quick and efficient as was check out. The breakfast was different each day of our three day stay, nice selection and hot coffee and tea. None of the staff seemed to go out of their way and it felt like I was inconveniencing them at times. One of the housekeepers was in the elevator when the door... more

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4 star rating
Good ambiance
September 09, 2013

I stay here for a over night.i love my room. my first impression to my was so clean and sharp.mini fridge and microwave that will be a great,about the service they give what I'm looking for they very friendly people.

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4 star rating
Did not feel smarter after the stay
July 11, 2013

Sorry for the play on their ads, but it was just OK. The most frustrating thing was the lack of internet bandwidth. The internet was basically useless unless you used it in the middle of the night. Very hard to do any work that required the internet (yes even e-mail.)
The room, bath, etc. were fine. Breakfast was the highlight.... more

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4 star rating
Clean and convenient
July 03, 2013

Close to my office, clean and updated. No restaurant on site but serves a decent breakfast in the morning and restaurants not far away. Rooms and bathrooms a decent size. Price is average for the area. Stayed here 7 years ago when it was newer and I can say its been well maintained.

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4 star rating
Not great. Not bad. Avg hie
June 29, 2013

Spent two nights. Check in avg to poor. Unlike every other hie I have stayed un, No check in gift for gold member..... And I not referring to the Austin powers movie !! Room on the smaller side. Two q beds small flat screen tv. Fridge and microwave good. Breakfast was below what I consider good for hie. Was constantly... more

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4 star rating
Lacrosse tournament - great location, no pool - just hot tub
June 11, 2013

Stayed at this location for a weekend as a result of a lacrosse tournament. Location was easy to find, clean rooms, normal Holiday Inn Express amenities and room finishes, BUT, there was no pool (just a hot tub) and the service at the front desk in the late afternoon was not that great (didn't get name but was a larger... more

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4 star rating
Very quiet and comfortable room
May 26, 2013

The staff is very service oriented and quite helpful. The room is clean, quiet, new and provides an excellent atmosphere for relaxation and sleep. Conveniently located off of Highway 16, it is near numerous restaurants. The breakfast buffet offers a slight upgrade with scrambled eggs and bacon but otherwise is the typical continental breakfast. Wi-fi is included and very reliable.

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4 star rating
Bad Service
May 23, 2013

I stayed at the hotel for 13 days half for business and the other half personal. I have stayed in many hotels but this one has exceptionally bad service. The lady at the front desk named Lisa was rude and unhelpful. The breakfast is even more disgusting than the service. Will never stay there again! If you want good/decent service... more

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4 star rating
Typical, but not the best
May 15, 2013

For an Express, sure wasn't one of the best I've stayed at. No recognition of Priority Members, elevators sure needed cleaned, can't really blame staff for that though as so many rig pigs staying there and never clean their boots. Friendly staff and good breakfast.

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4 star rating
Nothing Bad, Nothing Special
April 25, 2013

The hotel is located in one of the most dull areas in Western Canada (except for the Millenium Sports Centre) - surrounded by low rise office buildings and strip malls. There is a great deal of construction in the neighbourhood - this area will be even more unappealing in a few years. The hotel fits perfectly - not bad, not... more

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4 star rating
Comfortable king beds
April 11, 2013

This hotel seems fairly new as you walk in the lobby. The staff was friendly and helpful. The rooms seemed a bit dated and there was a musty smell in our room. We had to open a window for night and that helped quite a bit. The desk chair was also disgusting and needed to be replaced. The best part... more

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4 star rating
Haven in time of much needed rest
April 06, 2013

Had to do some last minute change in hotels, and upon calling around, found this hotel late at night. We have stayed at different Holiday Inn Expresses before, but a first for Sherwood Park. Getting there late at night the Hotel Staff was very friendly. First with the gentleman on the phone to my husband, then the friendly lady on... more

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4 star rating
Nice hotel, but then of course it's brand new
March 05, 2013

I don't think it's fair to rate a brand new hotel. Yes everything is bright and shiny and clean because there has only been a few hundred guests wandering their hotel rather than a few thousand. With that being said, it is a nice hotel. Most of the staff were friendly, some were more so than others. One housekeeper in... more

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4 star rating
Great place to stay in Sherwood Park
February 06, 2013

I've stayed here several times for business and pleasure. The staff is always friendly and compitent. Breakfast includes eggs, bacon and the usual continental breakfast items so you get a real breakfast to start the day. The rooms are very clean with newer furnishings and nice linens. The one thing I always notice is the walls seem paper thin. You... more

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4 star rating
Perfect
August 10, 2012

Stayed here 3 nights for a wedding, loved it! Lots of room for our 2 young boys to run around in, I really enjoyed the fact that the room only had one tv. Added a real eating table with chairs and more room.

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4 star rating
Good hotel in Sherwood park
June 18, 2012

Clean and nice rooms. Good place to stay in Sherwood park.

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4 star rating
Nice place
June 14, 2012

Staff were very friendly and helpful, breakfast was really good but the rooms were kind of cramped and the fitness room was very small with only 3 pieces of equipment and the hot tub would only fit 2 people. It was still a good place to stay, I would definitely go back

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4 star rating
Not worth it
April 22, 2012

I was not impressed with this hotel, stayed the night in a juccuzi by the bed room. Was way over priced for what was in the room. The tub was very hard to get in and out of and it is definitely made for people who are skinny. To get pop or ice had to go down stairs and hunt... more

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4 star rating
Best Continental Breakfast I've had
March 22, 2012

Overall I really liked staying here. The rooms were clean and comfortable, and the breakfast was great... loved the pancake machine. I also liked the coffee all day and the oatmeal available in the afternoons... nice touch.
The gym was a little weak; I would love it for them to develop a relationship with the Snap fitness next door to... more

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4 star rating
Great Experience
February 15, 2012

Took my employee's to a hockey game in Edmonton on Feb 2,2012. Decided to stay here because it looked clean and inviting from a trip I made through Edmonton several months before. Booked the Hotel through tripadvisor two months prior to the game.Wasn't sorry I decided to stay here and not down-town. 10 klm from Rexal Place, went early to... more

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4 star rating
Predictable Holiday Inn
February 05, 2012

Clean, smoke-free rooms. Good continental breakfast. Friendly staff. Bit of an odd location in an Industrial park, but short drive to other amenities.

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4 star rating
What to expect from a Holiday Inn
November 19, 2011

What you expect from a Holiday Inn
Pretty good overall, standard breakfast with yogurts, omelettes etc…
In an industrial park but not too far from a few restaurants on Baseline (you still need a car)
The room was good, as what you typically find at Holiday inn
Downside = Staff is nice but did not call me when I checked... more

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4 star rating
Wonderful stay
October 17, 2011

Just returned from a 3 night stay at the Holiday Inn Express and we were pleasantly surprised! We have stayed at Holiday Inn's in the past and sort of knew what to expect however this location surpassed our expectations. The rooms were large, very clean and the beds were extremely comfortable. The included continental buffet breakfast was full of choices... more

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4 star rating
Good value hotel
September 23, 2011

Stayed here while on business. Room was decent with good bed. Breakfast was standard Holiday Inn fare, which was fine, with good selection of items. Hot tub was cold and is in same room as fitness equipment (weird!).

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4 star rating
Clean and quiest on the edge of town
August 30, 2011

This hotel was on the eastern edge of Edmonton and was easy to get to. It was clean, the staff was helpful and the included breakfast was good.

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4 star rating
Clean and Friendly
June 12, 2011

No major issues with the hotel it was clean and friendly. Breakfast was adequate and started the day off. They did have the breakfast time extended 30 minutes on Sunday whic worked well for our schedule. Business centre was small with one computer and in an open area not my style. Fitness area and hot tub was a poor set... more

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4 star rating
Great stay in Sherwood Park
August 10, 2010

My family and I stayed at the Holiday Inn Express & Suites from July 17 - 23, 2010. It was a clean, comfortable hotel.
1. Check-in: I had meant to book a one bedroom suite that had a separate bedroom and living area and ended up in the wrong room. The younger gentleman working at the Holiday Inn was wonderful... more

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4 star rating
Great experience
August 03, 2010

I needed a hotel to have friends stay from the US coming up to Edmonton for my mom's 90th birthday. I couldn't have picked a better place. This hotel is approx 4 miles from my mom's house and it was wonderful. The rooms were beautiful, clean, and the staff was great. I'm a travel agent and they even let me... more

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4 star rating
Clean, friendly and a great location
March 21, 2010

Stayed at this HIE for 4 nights including a weekend. Rooms were very clean, comfortable beds, and very friendly staff. Only issue was the average room rate at over $150 night. Will probably stay in downtown Edmonton next time as the rooms that colleges got were averaging about $40 less per night which makes a big difference over 4 nights.... more

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4 star rating
Best hotel in Sherwood Park
January 22, 2010

We thoroughly enjoyed our stay at the HIE. Our room was clean, comfortable and spacious. The breakfast was awesome (to say the least). There was lots of variety, and all of the items were fresh. The service was excellent, and the staff were all very friendly. We would recommend this hotel to anyone and we will definitely return... more

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4 star rating
Nothing to brag about, nothing to complain about
October 23, 2009

Stayed here on a business trip in Oct 2009. I will probably stary here again as it is probably the best hotel in Sherwood park. The room I had was very nice. the breakfast was also good (standard Holiday Inn Breakfast) The downside to this hotel is that it is on the outskirts of town and the facilities are very... more

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4 star rating
Good choice for the area
September 28, 2009

Hotel was clean, and quiet. We stayed one night during a terrible wind storm and didn't hear any noise. Location given on Google maps is incorrect. There is a Smitty's right next door and it is close to Millenium Place. Didn't have the breakfast, but it looked good.

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4 star rating
Superb service, excellent facility
August 16, 2009

I have used this hotel for both business and pleasure for the past two years. The facilities are very good, the staff are the best I have encountered, and the service is exemplary.
The willingness to accommodate schedule changes (often on short notice) is very much appreciated.
Clean, consistent rooms and a top notch level of service lead to a... more

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4 star rating
great place to stay
June 16, 2009

The Sherwood Park Holiday Inn Express is the BEST hotel that I have ever stayed in. The people are friendly, provide excellent service and go overboard to make a persons stay enjoyable. The breakfasts are great, rooms are very clean.
It is always my first choice when I have to stay in Sherwood Park.

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4 star rating
A GREAT Hotel, The Best Friendliest Service
June 13, 2009

I have stayed here numerous times and always Great Service, clean rooms and most Friendly, Hospitable people to make your stay one you always remember !!!

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4 star rating
Good Value
June 08, 2009

I am a regular guest at this hotel, i travel on business weekly. The staff is polite and helpful, i have never had a problem with any staff over the last three years. I have tried the competition in the area and ended up coming back here. The rooms are modern and always clean and the beds are very comfortable.... more

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4 star rating
Holiday Inn Express in Sherwood Park, Alberta is an excellent place to stay away from home
June 08, 2009

This establishment is a treat to go to for business or pleasure. It is very close to shopping centres and the staff are so very kinde and friendly.

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4 star rating
Pleasant stay, Clean rooms
June 08, 2009

I stayed at this hotel for about five weeks including certain weekends during the months of May and June 2009. I had to choose this hotel due to its location close to my work. Based on the feedback I was not sure this was the right hotel for me. I was pleasantly surprised and it turned out to be better... more

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4 star rating
Can 1 Person Run a Whole Hotel
October 18, 2008

I have stayed in this Hotel only once, and that is not a great sample size I admit. And anyway, I am not a great fan of the Holiday Inns that are growing like mushrooms everywhere in Canada and USA. The main problem is that the Hotel is VERY understaffed. On my check-in the front desk lady was alone, and... more

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4 star rating
Beat my expectations
August 20, 2008

I have stayed in this hotel twice in the course of a month. I chose it rather reluctantly, forced to do so by the customer. Indeed, the location, while close to the work location, is fairly removed from the tourist attractions of Edmonton. The few restaurants nearby are not great, if you go for gourmet dining.
However, the hotel stays... more

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Business Description from the Web
English
October 26, 2018

Welcome to the Holiday Inn Express Sherwood Park The Holiday Inn Express & Suites in Sherwood Park - Edmonton Area welcomes you to a convenient stay in the Edmonton suburbs. You'll find numerous businesses and attractions. the hotel's business travelers will find some of the largest oil refineries and petrochemical complexes in North America nearby, such as Petro Canada, Enbridge, Alberta... more

Brought to you by skoosh

March 22, 2013

The Holiday Inn Express Hotel & Suites Sherwood Park is for value-oriented travelers. Fresh, clean and uncomplicated; offering competitive rates for both business and leisure travelers. Guests enjoy a complimentary Express Start Breakfast Bar. The Holiday Inn Express Hotel & Suites Sherwood Park opened on October 15,2004. This property offers access for travelers with disabilities. An... more

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