We flew in after midnight and took the airport shuttle to the hotel.Because we checked in online before leaving home we just had to pick up our keys.The executive suite was spacious, comfortable, ... more

Toronto hotels are pricey. We did much better by staying near the airport. We secured a very good deal on Hotwire. There are free hotel shuttle buses from Stand S5 on the ground level, below arriv... more

Great hotel closed to a busy airport. There was renovation made in the past 10 years and it looks nice. The staff is always pleasant and helpful. Wish the company would send us there all the time ... more

I stayed in a suite in their North tower and find that although the hallway seems basic, the room is newer and has better lighting than in their South tower where I have stayed before. I definitel... more

The Airport Hilton offers the quality you expect from Hilton. Rooms are roomy, clean, well appointed and quiet. Reception was friendly and professional.Food was simply terrific - nicely presented.... more

Nice room but then I heard the guy in the joining room next to to me- call for a prostitute. So I went to the front desk to change rooms...& they wouldn't. 2 hours later/ I could hear yelling & it sounded like he was beating her up. Next thing he threw out in the hallway- I could see through the peep hole, she didn't even have her cloths on.
Poor customer service Hilton! Might as well be a Super8!

Yes it is good, but only for its view and equipment. It's definitely not worth the price.

A cancelled airline flight left us in Toronto needing a hotel near the airport for the night. Using my hilton app I quickly identified and booked a room.

The hotel is modern, clean and well managed. Front desk staff were exemplary. Check-in swift and a room upgrade. Local dining recommendations were given.

All in all a highly recommended experience.

Honestly. Debating a 3 or 4.

Staff is a 5 star! At all levels!

My room was amazing! Full disclosure I'm Hilton diamond and was upgraded to a suite.

But really I'm about a clean bed, decent onsite eats, and a gym. And this place meets all my criteria

This is place is a milestone in the decline in the Hilton brand. The place is a dump even by airport hotel standards. When I checked in and got to my room there was a plate of unfinished food waiting for me. I went to the front desk and told them and they apologized and here it still sits. So they were sorry but not sorry enough to something. The place hasn't been kept up the furniture is well... more

The room was clean until I. Walked into the bathroom someone forgot to clean the pee spots on the toilet seat. Thanks

This Hilton could not be anymore located in an airport than if it was actually on the tarmac itself. It was so convenient for my travel over the weekend that it was the primary reason for me choosing my stay here. I was quite surprised about some of the negative reviews that this hotel has garnered. From personal experience I try to check other rating sites to make sure that I get a broader... more

Close to airport with frequent shuttles

Enjoyed the restaurant great service and yummy food

Hotel at airport

Spent the night in transit to Cancun. Very happy with everything.

over priced beer

beer pricing is crazy for restaurant . not like there is entertment. also had walk though a stag and doe when coming from garge parking

快適でした

トロントの空港から近く、便利でした。 客室、レストラン等も悪くありませんでした。 日本との違いなのか、クレジットはサインなし、クレジットのレシートももらえませんでした。

Overnight stay en route to vacation.

Would like to have known that a shuttle pick up at the airport needed to be prearranged.

Close to Airport

We were overnighting on a flight from Tel Aviv to Vancouver, so it worked well for us as they have a FREE 24 hr. shuttle to and from the Airport. Room was large and clean, and nice restaurant.

Worst shuttle EVER. Waited for 20 minutes!!! At each stop driver after outs the driver got out and wasted 1-2 minutes talking to various random ppl to see what hotel they are going to.

Definitely NOT the experience I want after arriving at Toronto at 10 and finally getting to an airport hotel NEARLY AN HOUR LATER.

Close to the airport. Service is less than spectacular.

Close to airport...clean...friendly staff.
Outdated decor, executive appetizers on 9th floor at 6pm...be sure to get there early if you really want an appetizer. Much too pricey for accommodations. Do yourself a favor and go to the Hampton Inn just down the road.

How would I best describe this property? "Handy for the airport" - that would be about all I could muster. Great for a quick overnight stay but beware of anything longer.

When I checked in I was greeted by a fantastic check in person, very friendly and knew exactly what she was doing. No problems there. I go to the elevators to get to my room and apparently I'm the HHonor floor! I pressed the... more

I'm a little shocked at the bad reviews for this hotel. It was clearly renovated somewhat recently as all of the public spaces and our room were very nice.

Service at the front desk was awesome! When we told them we were just married they gave us a free breakfast voucher and sent champagne and chocolate covered strawberries to our room (both delicious!)

The room was spacious, comfortable and... more

Good Stay

Good facility. I'd stay there again. Food was very good.

Clean and affordable, very close to the airport and they have frequent shuttles. Executive lounge had drinks, coffee, and snacks. I would stay here again for work...

Bathroom in my room was a bit older and could use a remodel but overall not a bad place for work.

We stayed at the Hilton Toronto Airport enroute to Fort McMurray. It was a beautiful evening around 6 p.m. or so by the time we got to the hotel in the shuttle. The hotel was extremely close by.

When you get there the concierge was helpful with the bags and the front lobby is very pleasant. Upstairs in the rooms it is very comfortable as well. You did have to pay for the high speed internet.
... more

Originally booked a whirlpool room but the tub had technical issues, so I was upgraded to a King Corner Suite with free Internet. The room was very spacious and comfortable, but it did not seem to be thoroughly cleaned (stains and hairs in the bathroom, ripped up garbage in the nightstand).

Overall, I thoroughly enjoyed a two-nights stay at this hotel. The lobby was very lovely, breakfast... more

At $209 for a regular room with a king bed, I expected more really. Clean and functional though.
The wi-fi is sketchy but at least it was free.
Dinner is restaurant is pretty uninspired and obviously pre-heated stuff

Vacation

We took this as a package (air/hotel) because of the location, close to the airport. We got a room on the 9th floor, (911 to be specific), the problem with staying in that room was the noise. Because it was close to the elevator, you can hear the sound going up/down and when it opens, you can hear the ding and also hear voices of people waiting at the elevator, It is hard to go to sleep, also... more

It's a Hilton. ..Gonna have to pay for breakfast. Next to airport but still for the most part quiet. Free internet when I was there. Good service and friendy staff

Hotel is ok. Wireless is $10/day per device. Cheaper hotels give you similar rooms with free Internet. Hotel restaurant over priced for premise reheated "fine dining". Bigger bang for your buck elsewhere. Any possible difference in service is not worth the additional costs of this place.

The place is close to the airport and it is a plus to have that free shuttle .
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Wi Fi is not free inside the room.Fist thing I notice every time I step in the Elevator "smells"

Gostei do atendimento.
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Pedi um quarto adapatado a pessoas com mobilidade reduzida e o WC do quarto não estava adaptado.

La colazione
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Internet as to be payed on the room and for 4 stars hotel is not normal. Also the y don't have frigobar on the room . More then 4 stars hotel seems as normal 3 stars . But price is expensive for what you have

I had a corner suite and it was very nice, lots of room

Fantastic !!

Hotel was perfect!! The location and the room was great! Friendly staff and super clean hotel!! The room was clean and perfect for me and my son. I will definitely go back at this hotel and will strongly recommend this hotel to my family and friends!!

close to the Airport

This hotel gives a whole new meaning to the phrase "lipstick on a pig." Looks like this place was built in the late 70's/early 80's, and while they may have tried to renovate it, they've fallen completely on their face.

Parking- Guest parking is split into three areas: Pretty close to the door, the back 40, and separating the two, "the warehouse." You do not want to park in the warehouse. I... more

Location.
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Exercise room, sauna were out of date. Room was clean but heavily used.

the only thing i liked is that it was closed to the Airport.
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The front desk staff were very unfriendly, and non cooperative. The restaurant staff as well...over all i will never stay with you guys at all and have pass this on to a few of my travelers friends.

Easy access to Airport Terminal. Good breakfast facilities. Windows open for fresh air.
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TV picture not very good.

Very friendly staff very clean quiet and facilities all there that you need
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Parking rates for short overnight stay seemed excessive

The hotel is very good and the staffs are very nice!
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Nothing.

The suite room layout and proximity to airport
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Extra charges!charged for internet terrible food menu pool closed payment for parking housecoat missing in room payment for bottle water

My wife and I stayed here before a two-week trip of ours, and chose it due to its a) proximity of the hotel to the airport, and b) the outdoor pool. It was raining so we didn't use the pool, but got to use the free shuttle which was great (and leaves every twenty minutes to every terminal). The hotel was great, comfy, and had a delicious well priced room service breakfast. Great place and... more

空港からの便が良い
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Booking.com経由の予約が、ホテルには届いていなかったと言われたが、ホテルの方で対応してくれた。

fitness facilities pretty good, room good size and comfortable, breakfast very good
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ac noisy, walls paper thin and tvs are wall mounted so you hear everything when the volumes up

very convenient for overnight with an early flight the next morning. there is a free shuttle bus leaving from hotel to the airport each 20min.

We had an early flight so we stayed here the night before. Check-in took just a couple of minutes. Free airport shuttle runs every 20 minutes.

Vicino all'aeroporto con navetta molto pulito e cordiali

La atencion por sobretodas las cosas. Excelente el personal. Todos!!!
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La habitacion y la limpieza de la misma. Era en un subsuelo y las alfombras no estaban limpias.

the proximity to the airport
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the fact that all hotels offer free wifi and at the Hilton they charge $12.95 a day, or you need to sit at the lobby to get free wifi...... more

ottima posizione rispetto all'aeroporto

Quick check-in and wonderful room!
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Only stayed for a quick sleep (6 hrs total time) between flights.

My husband is recovering from 2 strokes and we were assigned a room on the main floor and therefore did not need to navigate elevators and long hallways. Thank you

Clean, comfortable room.close proximity to airport.good shuttle service
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The shower in my room did not work,if you could hold up the plunger by
hand ,or your toe ,you could shower..did not know this till 0300am when
we had to get moving for the airport.When I went down to the front desk,
they said ,sorry, that's all..I Would have appreciated a discount
for next visit and this would... more

You can't get free Internet in the rooms unless you are an honors member. I can get free Internet in the cheapest motels!

距离机场近
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无线网络不好

The hotel was awesome, the staff was awesome.
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Elevators were broke and to slow

Very comfortable for sleeping. Quiet. Clean.
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We slipped to the airport to drop off some relatives and the
cleaning staff was in our room when we came back to sleep some more.
So that was awkward. Since our bags were still there, we obviously
hadn't left yet.

Only one of tree elevators working...called room service for breakfast
at 10:45 a guy answeres says he is in the elevator will call right back
didn't happen...called again at 11:15 same guy says to busy to call
back he was stuck on the floor said he could take our order but could
take a half to tree quarters of an hour I said forget it as check out
is at 12:00

Service
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Bathrooms should be cleaner

service
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nothind

Just about everything
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Nothing

There are no comments available for this review

It was close to the airport and excellent for a one nights rest whilst travelling.

convenience and friendliness
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parking lot too far from hotel

Clean
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Lack of places to eat. Room did not look like picture

Very helpful and friendly staff Superbly comfortable bed
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Only one armchair. No shave adaptor.

food
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needs a renovation

Good friendly efficient service. Felt luxurious. Bed very comfy.
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My husband found the basin a bit small for shaving

the suite is comfortable - has all I needed, the bed is great, Wi-Fi has good, strong signal, Sauna was THE reason I booked Hilton Airport Hotel, shuttle as very appreciated. In general - very pleasant.
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Sound Isolation extremely poor. Staff were up and down the hall way, yelling and slamming the doors till 4am. Also, I love folklore, but not at 6:30 am in a main lobby.

All the addons, $18. for parking and $13. for internet.

临近机场

Close to the airport, 24hr bus shuttle to and from hotel, quick check-in
despite bus-load turning up all at once, no noise from airport and very
comfortable beds. We only stayed a few hours on an overnight stop-over
so cannot comment on any other features.
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Shuttle bus was quite hard to find and not well signposted from the
arrivals area - obviously not the hotels fault but would be helpful... more

Limpeza
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Falta de free Hl-Fi nos quartos

location very clean rooms
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expensive room service for breakfest

very,very run down,shower did not drain bottom of bathroom door is rusted out, if you ever caught you toe on it your stay would be at the hospital not the hilton,first and last time for me thought I;d treat myself staying there was I wrong

Dbl rm two very comfy beds with two TVs and privacy divider Modern bathroom Helpful staff Location to store temp sensitive meds
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No free in room Internet No comfy couch or chairs No fridge in room

As close to Pearson airport as you can get. Great bed, nice room, good service and free shuttle to both terminals.

Perfekt für ein stop over am Flughafen. Shuttle fährt 24 lang alle 20min.

In and out with ease. Shuttle excellent as well. Great value through bookings.com

The hotel free shuttle was great! You did have to ask for information as
the staff did not volunteer any.
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We found the bed arrangements very awkward. The $16 charge for the movie
seemed excessive for a movie we could watch for free on the plane.

Room decor; staff; restaurant
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Not enough mirrors in room - need another in room itself.

Room was pretty run down wall paper pealing and it really didn't feel like a clean place. Not what I'm used to at a hilton considering I spend about 60 nights a year in them. Probably won't stay here on the next trip since there are so many options

My partner and I stayed at this Hilton for one night before early morning flight out of Toronto, and I would say that overall it's a poor excuse for a Hilton with a drab and sterile atmosphere with paltry amenities.

This Hilton is located in a huge hotel megaplex very close to the airport, and it has a very industrial feel. Nothing about the location welcomes me.

Being Diamond on Hilton, we... more

Fantastic staff! Room was a little shabby but service more than makes up for it!

Lost luggage - came in from Orlando the other day with no luggage which i was fine with it these things happen and i went and complained with AA and so on and so forth....arrived at the hotel which i already had resovation and advised the front desk about issue with luggage - no problem they said they would call - next day my kids and wife arrived and in the morning i checked again if luggage... more

Rooms good, hallways in the old building in serious need of a rebuild and that's happening this summer. Poor sound proofing to hallways as is typical in many hotels. The floor vacume used early one morning had a bat belt and was screeching like a banshee and woke me and everyone else up. Overpriced food and drinks but there are other restaurants within walking distance.

The killer is the... more

The bathrooms were disgusting and there were burn holes everywhere. The walls seemed like they had never been wiped down and in the two rooms we stayed in there were greasy finger prints on every light switch and TV remote. We found dried up juice or pop spilled all over a vinyl bench in the room. Very dirty and very disappointing. I was fooled by the rest of the reviews. Don't stay here. For a... more

love this hotel... I checked in about 6am expecting to spend 1 night there and ended up spending 4. They don't allow dogs but they allowed me to have my 5lbs pooch stay. The staff is very friendly, the cleaning staff is great not to mention the amazing pool and comfy beds . There are small restaurants within walking distance along with a tim hortons for a quick coffee run. the only downfall is... more

Surprised with Parking Charge

When I booked the hotel, no parking fee mentioned at all. Nothing was mentioned about parking even at the checking in, only given a parking card. Then all of a sudden slapped with parking fee of $16/day at the check out.

Was at this hotel for meetings. Facilities seem nice and food service, while not out of this world, is good.

Overall a true Hilton

Though not in downtown Toronto,still very accessible to downtown. Frequent airport express shuttles to Kipling subway. Outdoor pool - a bit disappointed as I went in winter. Staff overall okay.

Nice room and friendly staff

This is the second time I choose Hilton since it is close to the airport, plus it has great amenities. Every thing was great and I had a pleasant experience.

I've stayed at this hotel before, several times actually, but last week was my first time back in a while - at least four years, I'm informed, because that's how long it's been since the lobby was renovated and the check-in area moved. The renos were quite nice. The room itself was clean, comfortable, and had an interesting layout, including a nice chaise which regrettably had been burned by... more

The hotel looks to be renovated recently and common areas are warm and inviting. The quality of the rooms appear to be slipping - even after the recent reno, linens were not clean, much of the room furniture and hardware is worn or broken. In room wifi access was spotty too. I have to think there are better options nearby

Rooms were large and clean. Restaurant staff ignored us for 20 minutes at breakfast. Food was quite expensive, $20 for breakfast buffet.

Airport location

Love the location and the hotel room is great. This is the 2nd time we've stayed here when we visit Toronto. Only challenge is that my GPS doesn't recognize the address.

Weekend Trip to Toronto

What the hotel offered:Nice bed.HD TV(though shows were not in HD).Paid $100 a night.What we didn't get(and we should of read the fine print beforehand):Parking is $16 a night.Wifi is ONLY available in the lobby.Wifi in room is a charge of $13 a night.We had leftovers from a great restaurant, butthere was no microwave to heat up food; anda huge pain to get things heated there.There was no... more

This is absolutely the worst hotel I have ever stayed at. Air Canada put us up there for a night because of a flight cancellation. Filthy smelling carpeting, the odor of the hallways was like nothing I have ever experienced. I slept on top of the bed with a sweater under my head because I didn't want to put my head on the pillow. I have noticed all other comments were relatively positive but... more

Just OK at best.

the hotel is worn and needs to be redone. The parking charges are excessive for the location!

So I'm in the hotel business center writing this review while awaiting a ride to the terminal. My husband Rick and I are flying Pittsburgh-Toronto-Hong Kong and thanks to one of those airline fare quircks, it was actually cheaper to stay overnight in Toronto than to make a direct connection.

This is a typical airport hotel. Lots of meeting rooms and convention space, concierge, laundry and... more

We had a great time. Loved the sauna & breakfast was yummy.

Great hotel.  The only reason I didn't give it 5 stars is because there were some mix-up with our reservation and we had to wait for about 20 minutes till they found a room for us -- and they ended up putting us on a smoking floor without even asking if that's ok.  Luckily, the room didn't have any traces of smoke odor.  I doubt that they were that booked on a Wednesday night with nothing... more

Perfect hotel for business

It was a great experience and perfect hotel for business. Would stay at again

I was here on a business trip recently.  This Hilton is nice, clean, and conveniently located adjacent to the Toronto Airport.  The staff was friendly and the concierge was very helpful in offering up suggestions as to where to eat, what to visit, etc.  The hotel is modern and appears recently renovated.  When I visited, they were still undergoing constuction in the back of the hotel (which is... more

Pleasant Stay

Beds were comfortable, room was clean. Front desk staff were quite busy but still friendly.

Very good Hilton. Very clean, efficient staff, excellent rooms. The Bliss restaurant in the hotel has won awards and I got to say for a hotel restaurant, this one is pretty darn good. The bar was great with lots of room, lots of TV's and the best bloody ceaser I've ever had. I'll stay here again next time I go to Toronto.

very nice place

everything was very clean, however the room doesnt have a microwave or even a mini fridge. we had to pay an extra $20 EACH DAY! and the mini fridges was well.. mini... more

Fine for overnight, smoking allowed

Well-appointed, smoking allowed on dedicated floor, great value, well-located for overnight before a flight, but the shuttle can be a hassle for early morning flights because of lots of people, little room on the bus -- I shared a taxi with another person instead.

“This hotel met and exceeded our expectations. The staff were welcoming and the room was very nice. The only item that I think they were missing was a refrigerator in the room. Otherwise we were very pleased.”

Not accomidating to visitors

My Stay at this Hilton was not one that is very pleasurable. I arrived in the late evening and the dining options that were offered are minimal the lounge staff was not friendly when simply askking a question about dining options, When I tried to order accodring to theirmenues they had no options available that the menu states are available for evening travelers I would suggest that you have a... more

Excellent Airport Hotel

Beautiful, new, Hilton at very reasonable price. 5 minute shuttle ride from Toronto International Airport. Shuttle is free, runs every 20 minutes, except between 2 am and 4 am. Good food served in the bar/lounge until midnight. Mini-suite rooms are very adequate in size, spotlessly clean, and very quiet. I was pleasantly surprised at the high level of customer service and quite nice... more

“Location was excellent with proximity to the airport. Shuttle service was also very good at this hotel. Clean, comfortable room.”

“Very clean, upscale hotel, near the airport. Good quality food that was a bit pricy. Shuttle runs often with early morning to very late evening run times. Felt safe and very welcome.”

“NA.”

“I expect to get at least free internet, and preferably free parking.”

“The hotel was very up-scale. I have 3 children and it could not accommodate us with a roll-away bed but we made do. I don't like the fact that I had to pay $15 to park my car at the hotel.”

“Very convenient if you have any business at the airport. The shuttle service is excellent. The rooms are attractive and the beds are quite comfortable. The fitness area is very large and there are a number of options squash, aerobic machines, weight room and outdoor pool. My stay was quite enjoyable.”

“I enjoyed my stay in this hotel however, I did not feel that it lived up to the Hilton name. The common area carpets seemed worn and dirty.”

“The Airport Hilton is in the process of completing a much needed facelift. The room was modern, but a bit austere with a strange two-bed layout. The public spaces look contemporary and work to create an appealing environment.”

“Close to the airport so convenient to my customer. Best part of this hotel is their restaurant. I seriously had one of the best meals (sirloin strip steak) I have ever had. Can't wait to go back their tonight.”

“This hotel is ideally situated for anyone simply passing through Toronto to another destination. It is close to all the main highways.”

“The Toronto Airport Hilton fell short of my expectations. The hotel is dated and presents a shabby appearance. The housekeeping in the room I was in was below acceptable. When I closed the shower curtain a wet washcloth fell on my head from the shower rod. The toilet paper consisted of the ends of two rolls. I found the Cardio Room at gym to contain out-of-date equipment and was depressing.... more

“Avoid this Hilton, unless you like paying $7.50 for a pint of beer, $35 for a steak, and want the desk staff to lose your reservation. Room rates are high and aren't balanced with any decent amenities you might be used to if traveling for business. Want a good meal at a decent price? Or drink? Or beer? Want to get treated well and thrown a couple bones for the amount of money you're spending?... more

“Too far from the City or anything. Transportation is by taxi and very expensive. The man at the front desk was not helpful and totally uncaring about our needs. The restaurant is very limited on their menu choices. It is very quiet and has not excitement or involvement.”