Very Bad Experience

The hamburger meat was bad. It smelled and tasted just horrible. The cook tasted it and said it was fine but my family members just took a sniff and told me not to eat it. The other hamburgers in our order were lukewarm at best. The hamburger buns were hard, one had two tops the other had two bottoms and... more

very good burgers but expensive

well as the title says this place is very well managed my wife and i and our daughter always go here i know its very expensive for a burger but sometimes you have to pay for quality food
we know the owners and his family and they are very nice people who are always willing to try and accomodate to... more

Love the Staff, Love the Food

Had an amazing experience at this location over the weekend. The staff are so friendly and my burger was made fresh. At other locations, my patty was dry... and my fries were soggy. I noticed since the last time i have been to a Hero Burger location, they used the bags, but now they use cups. I ordered the 6oz... more

Overpriced fast food

I ordered the 8oz. Hero burger combo. The burger was gelatin like, and black grease poured from it. The bun was ok and the prices were minimal and undercooked. This burger was way overpriced! If I was going to spend $14 on a burger and prices I would find a Five Guys Burger chain...otherwise I will save my money and... more

3.5/5, +.5 for service.

I haven't been to a Hero in a long time, so I decided to give this place a try since I was passing through.

I had a hero burger 4oz with white cheddar cheese, sauteed onions, portobello mushrooms, and hero sauce. Everything in the burger was absolutely delicious, except the bun itself was a little soggy for my liking. Considering I paid $12+ for the burger I somewhat... more

Do a decent burger

These guys do a decent burger! Wish the timings were a little better though! Some lunch specials would also be appreciated. But still a good bite to eat.

The future of burgers

I had the Italian chicken deluxe (great use of mushrooms, red pepper and blue cheese), mom had a hot dog (good pickles). The fries (regular AND sweet potato) were perfect. But the most impressive thing was that this is the first establishment with a touchscreen drink vendor. I may never eat at lick's or 5 guys again.