This was the second time I stayed here, but the first with our 2 1/2 year old son. I can't find anything bad to say about this place. Right from the moment I booked the room over the phone the service was second to none. I recommend this place for a family for a couple reasons. The breakfast is very... more

Loved staying here... Staff was wonderful and friendly and breakfast substantial! Having a car is VERY helpful though as streets are icey... Pool (indoor of course) was clean as were the rooms. Beds are comfy.... more

We thoroughly enjoyed our recent stay at this hotel. The check-in/check-out process were both quick and efficient. The staff was very good to deal with, and our room was clean and spacious for four of us. We had a suite so the room came with a fridge and microwave, and my kids were given a free microwave popcorn on check-in;... more

My husband and I stayed at this hotel in Edmonton we had a very clean room, on the 4th floor. The breakfast was generous lots of variety, staff was friendly from front desk to cleaning staff. I would not hesitate to book this hotel again.

Stayed here early January 2015, great stay no complaints very clean, fast check in. Pool hot-tub gym all good, Big room paper delivered to your door every morning, breakfast was good with lots of chooses.

We just stayed at this hotel and were very impressed. They attempted to contact us before we arrived to inform us that the hide-a-bed in our suite was broken. But it was okay because we didn't need it. We stayed in the 2 queen bed suite and it was huge! Lots and lots of space! Breakfast in the morning looked... more

We were very pleased with our stay. the pool and hot tub was great. the breakfast in the morning ,blew us away. It was more then we got in any other hotel, we were shocked to find a hot breakfast. The staff was really friendly and helpful.

This has been our second visit to this hotel, from checkin to checkout there were nothing but friendly smiles, and great service! There was a ringette tournament happening during the weekend we stayed, and at check in we were notified that there is a large group at the hotel and to let them know if we were bothered. There were... more

Stayed three nights in one of the suites with my family when we came to Edmonton for a Christmas visit. The room was on the first floor, was spacious, very clean and comfortable. Breakfast in the morning was very good. Found all the staff to be very pleasant. Close to WEM and easy access to Anthony Henday. Would stay here... more

The front desk girls are so pleasant and kind. Frieda in the Complimentary Breakfast room was so helpful with me as a disabled person on a mobility scooter. Thanks so much for your help and concern for your guests.

The staff was amazing. They were very attentive and offered great advise on meal options. Breakfast buffet was very good. Great stay at a great price. Will definitely stay there every time I visit Edmonton.

Though I did not use the pool, it sure looks nice! Everything else was 5 Gold stars. Staff were super friendly and helpful. I slept like a baby in the clean bed and clean room. Great access to all west end amenities. I have stayed many times, and keep going back.

Rooms are very clean and comfortable, the staff very helpful, needed a room on Christmas Eve and no problem getting an upgrade after initial booking when we arrived. The morning staff were very pleasant and the continental breakfast had good variety.

Top notch! Thank you Hampton! We had a great stay and will be back. The beds were very comfortable and the linens high quality. The service of the front desk staff was second to none. It was a memorable New Year's Eve and the prices were fantastic!

We choose this hotel for it's proximity to West Edmonton Mall. Overall the hotel was nice. Staff was super friendly and rooms/facilities were clean and comfortable. The pool area is fantastic for children. Breakfast variety was very good, however, they did run out of almost everything each morning we were there. The hotel was very busy, but the breakfast staff... more

One of the best Hotels I have stayed in. We were a party of 7 from Manitoba, Alberta and British Columbia (ages 28 to 70) Everyone was impressed with the wonderful staff, very professional and extremely helpful. Rooms are spacious , decorated nicely and very clean. Great free breakfast area with a large selection of items. Free wifi. Restaurants and... more

We were welcomed with smiles and friendliness. Everything is so clean and well managed. I recommend the Hampton for anyone, whether for business or for leisure, even medical. Quiet area-had a great night sleep!

On a business trip to Edmonton I stopped at this hotel as it was close to the places I needed to go.
The room was excellent and very clean. The night staff was great and my check in was quick.
Breakfast was included and options for food were good.
I will 100 % stay here again regardless of my need... more

This was our second time at this property. We had two excellent sleeps, the room was gorgeous, and the breakfast was well stocked and varied each day. There was a drip from the ceiling in the hot tub area on our previous visit, and I'm pleased to see this has been fixed. Our stay was flawless.

One of the main reason why we stay in hotel is to get a good sleep but at this instance we were at ground floor room and there was late night party/gathering at social space. Informed front desk but it continued until late night.

We have no complaints. It was awesome and slept really well! (which doesn't usually happen in hotels!) The hotel hot tub was under maintenance at the time that we were there but we did take a dip in the pool even though we aren't great swimmers. IF we had taken our kids, I am sure that they would have loved... more

Great Hotel and great Staff!! The rooms are spacious and very clean. I stayed in a Suite and was very impressed. The only thing that they did not have was the small Kitchen (Induction Stove)..since I stayed with my wife and 3 yr old, having a small stove would help. Will come here to stay again.

We have been booked in from dec 4th until 8th .impressive room , impressive breakfast staff extremely friendly . 2nd night of our stay ,whoever was above us were so noisy we couldn t sleep ,sounded like they were building a house and playing hocky in the room , we called front dek at 10 and again at 11 .... more

My stay at the Hampton West Edmonton is consistently a good experience. I'll be returning again in the near future. The staff is always friendly and helpful. The free breakfast is very good considering that it is included and allows you to quickly get on with your day. The exercise equipment is always in good condition. The mattress on the... more

Stayed here in the summer time for our kids appt & over all it was a great hotel very close to west Edmonton mall. staff was great & friendly, breakfast was great only downfall I found was the pool tile was extremely slippery for my kids & we asked for a cot in our room but do to fire safety... more

This hotel is close to West Edm Mall, about a 5 min drive. The room was spacious, clean and comfortable. The complimentary breakfast is great with lots to chose from. We were also very grateful for assistance from the security guard in finding a parking spot after our late arrival on a very cold night.

Great hotel- clean, new, comfortable & inexpensive! We were very impressed with everything from the many "extras" to the excellent customer service. The location is also good- only 1.8 miles from WEM & many places to shop, eat & drink near by. We will come back again :)

It was a comfortable stay. Very good breakfast included in price. Nice location near West Edmonton Mall. Probably a bit pricey for that reason. Enjoyed the atmosphere very much with free wine and snacks on Wednesday in the evening. Friendly staff.

Overall good hotel but I rate hotel on basis of attention to details in terms of cleanliness. Overall it was pretty good but room edges and washroom edges need attention. Typical Hampton breakfast with eggs, waffles etc.

It was really easy to get to West Edmonton Mall. Otherwise no other reason to stay at this hotel. There was an incidence where there was a party going on in the breakfast area where it was still being held after 11. We called front desk to let them know and it got a little bit quieter

we spent 4 nights at this hotel recently. Our room(416) was a standard style with two queen beds. Very clean and nicely furnished. We enjoyed the pools with our grandchildren. Wonderful well supplied breakfast. Best thing about this place is the staff. Everyone is smiling and offering pleasant greetings. Best place we have stayed in 10 years!

We were in Edmonton for a short visit to WEM and some family fun. The room was clean, the beds were comfortable and check-in was quick and efficient. One down side was that there was a kids hockey tourney in town, and the pool area was very loud and crazy with all the kids there. We travelled with our own... more

This is our second time staying here. They made our stay worth it. The suite we stayed in was warm and cozy. The room was very neat, bed and pillows were comfy. You need to try their continental breakfast to understand why we love it. Friendly staff, great pool for all ages. Thanks Hampton.

From the clean rooms, exceptional customer service, reasonable room rates and very good breakfast; you can not go wrong with this location. Close to West Edmonton Mall and walking distance from a strip mall with a Super Walmart and a few nice restaurants. My go to hotel when visiting Edmonton. Has a quality fitness facility and a good size pool... more

This in my third time in three weeks staying at this hotel. I would just like to thanks the staff for making each of these stays very enjoyable. I was always greeted with smile and a hello. I travel a lot for work and I am glad that I have found this hotel in Edmonton.

We stay quite frequently at this hotel. The location is great. It's close to West Edmonton Mall and the Anthony Henday ringroad. Our family really enjoys the breakfast they provide, everything from waffles to fresh fruit. The pool area is great for kids of all ages, they even have a small kiddie pool. Everything was great during this stay. Our... more

Rooms were quiet, clean. Staff friendly and helpful. Complimentary hot/cold breakfast a bonus! Would definitely recommend this hotel. Close to many restaurants and the West Edmonton mall. Would stay here again for sure!

Hampton is consistently great and this hotel was no exception. Close to the West Ed Mall and other shopping, grocery stores, restaurants. Easy access to the highway. Typical breakfast - always lots of options. Would love to see some Gluten Free options, though!

Clean, HUGE rooms, friendly staff, very good breakfast with excellent service, good value. All the amenities you could want. Mattress on bed was crushed on one side from people sitting on that edge. I slept in the second bed and that was fine. Location a bit dodgy, but didn't feel unsafe, just in a commercial non-retail district. Marriott Courtyard shares... more

we arrived quite late at 10.15pm and we were greeted by Kyndra who was efficient and courteous and had us checked in by 10.25pm. Suite was very good and met all of our needs in terms of comfort and facilities.
Bed was very Comfortable. Breakfast was as you expect.
We enjoyed a very good stay, we checked out and were... more

To start with, we needed an extra early check-in as we had a baptism to get to at 2:30. We arrived around 12:30 and within 5 minutes our room was ready!
The hotel is clean and modern, staff goes the extra mile to be helpful and we got tremendous value. 5 of us stayed in an extra large room with... more

Not all Hampton Inns are the same, but this one came up to expected high standards. We stayed two days and we're glad we chose it. Central location among other hotel chains and restaurants. Near the Edmonton Mall. Microwave and fridge in the room - always a plus. Usual breakfast - good. Slept well on the beds as predicted. Very... more

Accommodations were clean, quiet and comfortable. Staff was very friendly and helpful. It was great to wake up to a complimentary breakfast served in a delightful atmosphere and the food was excellent. There was an excellent variety to choose from. The hotel was also very easy to get to.

I recently stayed in one of the King size suites at this hotel. It was my second time staying here as it is my new favourite hotel! The rooms are very clean and spacious, i love that all the furnishings and electronics are new and not worn. The staff is extremely friendly and the restaurant has excellent food! CHelsea at... more

We arrived early around noon from Jasper and thought we might have to wander the malls till check-in, but we were told our room was ready and in fact they had upgraded us to a Suite. The people at front desk were great and helpful, especially Brenda. Our suite was beautiful and very clean. Room was on top floor and... more

Great value for your dollar. Well worth the stay - staff and facility is excelloent! Very accessible to all amentities on west end of Edmonton. Great complimentary breakfast. Defintiely will stay again.

We thoroughly liked our stay. Rooms and lobby were modern and clean. Breakfast was included and included hot items. Pool was fun....and open until midnight! Next time we might try a more affordable room and see how it compares. We loved our king suite. Very comfortable and quiet! We will definitely come again!

Stayed over a weekend visiting the mall and friends. Great hotel which was close to the mall (only a $10 cab ride). The 24 hour coffee/tea station was great and the complimentary breakfast was good to have, although it would be nice to see real dishes and cutlery being used as opposed to the paper plates and plastic cutlery in... more

Superb value for the money. Rooms are excellent, staff is friendly and helpful, complimentary breakfast was wonderful (had pancakes, bacon and a western omelet). If you are not staying with kids, definitely upgrade to the room with the king size bed.

We stayed here for around a fortnight as we were over for a family wedding. The hotel is very well located for the Edmonton Mall as well as the ring road and the Whitemud that cuts right across the city.
First off the bad bits.
There is no bar or restaurant.
Breakfast. We had assumed as part of the Hilton... more