I made a reservation on line and mistakely booked time for a week instead of 1 day and then another day. After i realized my mistake, when i got to the hotel that night (yes, same day reservation), they said that they would not refund my money. Okay - had to have somewhere to stay, no choice, catching a plane the next morning - went to room - it was 90 degrees in the room and no way to cool it... more

Good hotel for the price. We were there for a 5-night stay.
The front desk staff was friendly and helpful.
The location is very convenient, right on Robson Street with plenty of
restaurants to choose from and not a long walk to the heart of downtown.
Public buses stops nearby and across the street is the Big Bus tour pickup point.
Since this was a converted apartment building, the guestrooms... more

My boyfriend and I have stayed at almost all of the hotels in downtown Vancouver - everything from the "high end" to the "bottom of the barrel". I would consider this hotel to be on the nicer end of the low scale: clean, no frills, decently sized rooms

We stayed here middle of September, 2014. When we got here I was pleasantly surprised by the front desk/lobby area which has been nicely... more

Great place

The hotel is located in a very convenient area and the service is amazing. The staff is very friendly and is a good price. It gives the feeling of a small hotel buy cozy and with the basic requirements to spend a good vacation and explore one of the most interesting places in Vancouver.

Great value for the location

This hotel has location going for it. Great rates for an average hotel. We didn't expect the amenities they had to offer with appartment style living. Nice to have a kitchen. The place is a bit outdated but clean. Not that we spent much time in our room anyways. Stay here!

Good location, average rating

Was a little disappointed key card stopped working several times, had to ask for kitchen utensils although its a full kitchen set up. Breakfast consists of toast and coffee. Not much type of ventelation, feels " stuffy"
Location is excellent!!!!! Close to everything.

Beautiful location, very clean and great staff

We stayed there while we were renovating our place. The location is absolutely brilliant. The rooms are a little dated and show their age, but VERY clean. To our surprise they had complimentary breakfast. I would definitely be staying there again.

It could be so much better

Overall we enjoyed our stay at Greenbrier's as the location met our requirement as did the room's kitchen feature. This in my opinion is an average hotel that could be so much better. The front desk was always manned with helpful and pleasant staff. We had to request bedding for the sofa beds (we had two rooms for our party... more

very centeral

Close to lots of eat houses and shopping, rooms nice and large with full kitchen, the area felt very safe to us like you could go out at night, very easy to find, staff where very helpful when needed. Also ha guest laundry

Great location and great price

I stayed here for 3 nights and enjoyed it very much. The room was very clean and the bed was comfortable. The location is great. Being on Robson, you're right by stores and restaurants, Stanley Park, and much more. There was no safe to put my valuables, however I would likely stay here again.

Great Stay, helpful Staff

Hotel was lovely and clean and the staff were very accomodating when we requested a kettle or some cutlery etc. had a one bed room room and it was huge! Good value for money, no lift but that was fine for two 23 year olds! Separate lounge and kitchen and decent sized bathroom. Good location too, close to Stanley Park... more

Gone downhill

We've stayed at this hotel many times before and found that this time it wasn't as good as it had been. We were there in the shoulder season and paid more for a room that wasn't a one bedroom than we did for a one bedroom when we stayed previously (apparently there was a lot happening in Vancouver that weekend).... more

Nice for a budget

Hotel located in great location close to restaurants and shopping. The room is large with kitchen, etc... Although all these features, room was not as neat as expected nor pleasant. It could be so much more.... but it's ok if you are on a budget. The continental breakfast is limited, but complimentary.

Good location and hotel

This was a great location, close to restaurants and shopping. And the bus system as well. The room was very large and if you need a kitchen, it's a good size too. The continental breakfast is a bit skimpy, but included. I recommend this hotel.

Yearly get away

At such a small cost, why cut back on breakfast? If not for that we would stay at your hotel every year. The year before, (2013) was nice choices for morning meal. The location was perfect for the places we wanted to visit.

Great Value

The hotel was very well located. You could walk pretty much everywhere. We received a free upgrade and we were quite please with the extra space. Continental breakfast did not have very much selection, but it was free! Great value!

winter visit

prefect location and spacey rooms. Will be back again for sure. Staff where very accommodating. Centeraly located to everything. Transport was accessible. Restaurants where around the corner. Family friendly.

Great basic hotel

I stayed at the Greenbrier Hotel 10 days ago with my sister. We had been looking for a middle of the range, clean & tidy hotel in a good location Downtown Vancouver. I think we found it with this hotel. Great location on Robson St, further down the road, near the corner of Denham St, lots of great restaurants too.... more

Good service

I forgot my luggage at the hotel. The service staffs helped sending it back to me. Although It took almost two weeks for the process, I finally received my luggage with good condition. Thank you for the good service.

Definitely a great place to stay for a good good price! The rooms are spacious, clean and have kitchens! Which is very budget friendly when staying downtown Vancouver. Also, it turns out the hotel offers complimentary light breakfast: toast, jam, peanut butter, coffee etc. The location works out perfectly as well. If you walk one block up, you hit a number of busy shops and end up in downtown... more

Handy to downtown, quiet, and great value

The Greenbrier has rather a faded elegance about it - it must have been quite a lovely hotel in earlier days - but it's a little worn around the edges, now. However, rooms have been upgraded with new carpet, paint, bathroom furnishings, etc., and it's a homey and quiet place to stay; and it's VERY good value given the huge... more

Ample space

We were impressed with the space offered at the Greenbrier. While not the most modern hotel, we couldn't fault the cleanliness and presentation of our room. It was also surprisingly quiet given its location. We only stayed overnight as we were en-route to our next destination but the suite would have definitely been comfortable for a much longer stay. It's... more

minimally decent

If you are looking for a clean place JUST to sleep and shower, than this is your hotel. They missed my wake-call by 25 minutes causing me to frantically get ready but thank God I didn't have a flight to catch. Be sure to stay on the higher floors--I got placed on the first floor and the power went out and in the middle of the night when I was sleeping the staff had to come in my room for to... more

Not too expensive

If you are looking for something not too expensive in downtown, that's a good choiche.
The hotel is neither elegant or beautiful, but the ratio quality price is high.
I also had a kitchen in my room, this can help you to save more money, being able to cook your own food.

Very nice

Very good value. Clean, super friendly staff, right in the middle of everything in a very safe and walkable neighbourhood. I stayed at the bacck of the building and it was extremely quiet. Although it wasn't very new, it was everything I needed, and more.

Awesome apartment style hotel rooms

We booked this hotel through Hotwire's "secret hot rate hotels" option for $46.72/night plus taxes. We stayed for a week which came to $403.24 after taxes - pretty reasonable for a "room" which included a living room with a pull out couch, bedroom, kitchen with a stove and fridge and washroom.
The check in staff were all friendly and accommodating.... more

It was ok

We stayed here a couple weeks ago for a work Christmas party downtown Vancouver, just for 1 night. This place is fine if its a short stay, we got it cheap through hotwire so weren't expecting much...
Cons
-called the day before and asked what the parking rate was and was told $10. When I checked in they said it... more

Vancouver Trip

We were happy to have a kitchen in the room. Whole Foods was just a few blocks away, so we could eat fruits and vegetables and cook healthy food during our stay. Perfect location! The included breakfast was excellent too!

Expensive for a basic suite hotel

Disappointing, since found via Air B&B and NOT described as a Hotel of apartments, which it is, and rather a basic one at that. Room fine (has a sitting room and kitchen - use not encouraged), breakfast basic ‘continental’. Not a room one would want to relax in - no view, rather dark. Location was OK - within a walk... more

Do not even reserve

We had booked two rooms for September 2013 through Booking.com. When we arrived with all our luggage and six people they stated the rooms I had reserved were not available - sorry, then went back to reading his magazine. We needed two rooms with two beds each and wound up with one room with two beda and a hideabed. A/C... more

Greenbrier Hotel - location location location

If you are looking for a budget hotel that is within walking distance to many of Vancouver's attractions then Greenbrier is for you. Great location. I had a suite with a kitchenette but it lacks the basic necessities. The staff did find me a kettle so I could make tea. Room was clean and bed comfortable. Front rooms are noisy,... more

The best thing about this hotel is the location

This is a rather shabby suite hotel in the West End of Vancouver. The location is great-on a main commercial street with shops and restaurants and only a short 10 minute walk to Stanley Park. However, one wants to spend as little time as possible in the suite. We were on the ground floor-a good thing as there are no... more

Does what it says on the tin

This is not a 5*hotel, but then it never tries to be. The rooms are dated and a little worn, but are clean and comfortable. The building itself is ugly, but the location is perfect for all Vancouver adventures! The complimentary breakfast is very basic, stodgy scones, bread and poor quality croissants, so you will probably have to make your... more

A good hotel near everything

Stayed nine nights, walking distance to every great attractions ex. stanley park, aquarium, canada place, Rogers arena , shopping, etc...
free complimentary breakfast was ok. It ad coffee, tea, toast, scones, muffins and croissants.
The staff was very friendly and helpful.
The room was ok, with a kitchenette.
We give this hotel 4 stars for the price and the facilities.

Clean, but simple

We chose to stay in town after a wedding and got the Greenbrier using a discounted hotel booking site. Never heard of the hotel, but I did see that it had decent ratings. I called earlier in the evening to let them know that we were checking in late and staff was courteous when I called and when I checked... more

Good Value, Great Location, Incredible Staff

Everyone seems upset that there is no a/c, but even though I was there on a pretty warm day, this was not a problem. There was adequate ventilation with windows open. The location is great with many good restaurants and even a Whole Foods within walking distance. Stanley Park is also a short walk away and a great place to... more

Beware, no air conditioning

I'm picky about AC, because sometimes I can't sleep all night when its too hot.
I can't believe a hotel in downtown Vancouver can charge over $100 a night and not have air conditioning. It was only 15 degrees at night, so we opened the windows and got a nice cool breeze. But windows only help so much.
Only good... more

No air conditioning

Booked this hotel, and it never stated anywhere that there is no A/C. If you want air circulation you have to have your windows open. Well, this hotel only has 3 floors and you face right onto robinson street. It is very loud with traffic and people. Rooms are spacious and great for larger families. Upon arrival they charged extra... more

Good value option for Vancouver

This was my first trip to Vancouver and my first interaction with the hotel staff was through their excellent directions on how to get to the hotel. The hotel is on Robson Street and while it is further away from the city centre, it was an easy bus ride or a 15 minute stroll into the centre of town. The... more

Great hotel, but needs air conditioning

I couldn't have asked for more friendly and helpful staff during my stay here. There were no elevators, and I've got a bad back, so they kindly offered to bring my case up to my room, up 3 flights of stairs.
The room, a superior suite was perfect; a self contained room with kitchen, bathroom and two king sized beds.... more

Vancouver

The staff were friendly and helpful. Breakfast was included - simple but sufficient. Guests laundry which was a plus. Free Wi Fi which is another good point.

Great deal for the price. Greenbrier is in the mix of everything in downtown Vancouver and is an incredible deal. The staff is incredibly friendly (even for Canada!) and the rooms are large and clean. I'll be staying here when I visit from now on. Front desk clerk Amanda was particularly nice.

Fantastic staff and location

My wife and I had a fantastic experience at the Greenbrier. The hotel is right in the middle of downtown, walking distance to everything. The staff is fantastic (especially Amanda) and were incredibly courteous and friendly, even for Canada! The rooms are large and comfortable, though not luxurious. But the room is clean, the place is nice, and the price is fantastic. There was no AC in our... more

I made the right choice at Greenbrier Hotel

it's my first visit to Vancouver, only want to select with the best downtown which is clean and convenient to walk everywhere is this compact city, doesn't want to pay a premium price.
Hotels in Vancouver are not cheap, looked into a few before hand and read the comments from the others who stayed in Greenbrier, they are right, good... more

Not bad, good location

I recently stayed at the Greenbrier for 2 nights on a family trip - my Aunt was getting married just around the corner so it was a good location. There was a large group of us in from Toronto (about 15 ppl in 6 rooms) and the hotel accomodated us no problem. Since they have little kitchens in each room... more

Cheap hotel option, especially with family

We stayed at the Greenbrier Hotel for 4 nights early May 2013. It was a very cheap option, and one of the few places we could find that would allow our 3 children to stay with us in the room.
The room and bathroom was not fancy, but it was very spacious and included basic kitchen facilities (large fridge, stove,... more

Great Downtown Location

The cons are that there's no elevator or AC. We were there in April so no need for AC. It was a great location for walking to downtown, Coal Harbour and to the Seawall and the little ferry to Granville Island. The kitchen was a great plus especially the fridge. Breakfast was included but simple ( tea, coffe and juice)... more

We loved Robson Street and the West End so the location of this hotel was perfect. The staff was very friendly and accommodating. The room itself was a bit run down. The smell of mildew was present during our entire stay though that may be due to the constant moist weather. Still, they could have benefited from using Febreze on a regular basis. The housekeeping staff though friendly was... more

Excellent location in West Vancouver

Although the Greenbrier has a simple look from the outside, the rooms are very clean and spacious, and ours had an amazing view of Coal Harbour. The kitchen was perfect for our use and the hotel staff were very friendly and accommodating to our every need. We could easily walk to English Bay, False Creek, downtown Vancouver and Stanley Park.... more

Great location but only good hotel-wise in terms of finishings/bedding, it's not 4-star but more than adequate. Corner lot, 3 storey level. Renovated for the Olympics.

Right in the middle of so many good restaurants, mostly of the asian variety, but there's a few Italian places too, Nook, Ciao Bella & a Dairy Queen all within walking distance, plus close to Whole Foods too.

For $79/nite at... more

Great location

Incredibly spacious, friendly staff, great location and even better price. I have no complaints about this hotel other than the parking which is difficult if you have a truck. Hotels next door and down the street are double and triple the price of the Greenbrier, I will for sure stay here again when I return and will suggest the hotel... more

Excellent value

clean, warm, and hassle free. very close to the heart of downtown.

Clean Budget-Friendly Hotel

My husband and I stayed for one night this past weekend and we enjoyed ourselves. The check-in and check-out staff were friendly, the room was very spacious and clean (with a small kitchenette), and there is a light continental breakfast of bagels, muffins, toast with jam and coffee/tea. If you don't mind an older building and you're looking for a... more

Valuable

I stayed there for 3 nights in september. The hotel just located middle of downtown vancouver. Many bars and classy restaurants just 2 blocks away from the hotel.
Especially hotel stuff are super friendly.
I advise Greenbrier if you look for a large room and comfy propety with lots of lovely stuff

Good enough

We stayed in an apartment/suite and while it was very basic, it was good enough. But we had to ask for dishes, pans, silverware, and there were no cleaning items (sponge, soap, kitchen towels), so hard to actually use the kitchen. The heating was centrally controlled, so we were too warm most of the time (windows open, but didn't feel... more

Staff friendly.. Internet very slow. My granny can walk quicker and she is dead.

A lot of space for a very reasonable price

I recently stayed at the Greenbrier Hotel for four nights when visiting my daughter. I made my reservation with some trepidation because a number of post 2009 reviews gave it a bad rating. However after staying at many other hotels in Vancouver over the past three years I thought I would give it a try.
I am very glad I... more

Good service and friendly staff.
The rooms were ok and clean.
I my view is this a hotel with good value for the price.

On Friday morning, I didn't have any hot water so I asked to be moved at the end of the day. They moved me under the condition I would pack my things right then and there which risked me being late for my day. On Saturday morning, I didn't have a blow dryer that worked (there were 2 in the room) and my bathroom sink wasn't draining. I spoke to 2 staff members asking that I be compensated for... more

Great budget hotel

The staff was excellent; Manuel in particular was most helpful. The hotel shows its age in ways but is very well-kept. The suites are of good size and comfortable. The location is excellent, with Stanley Park a half-dozen blocks west and all of downtown within easy walking distance. There is street noise starting with local business hours during the day, but it's very quiet at night. If you're... more

Spacious and comfortable

I recently spent two nights in a very spacious and comfortable room at the Greenbrier and was very pleased with the accommodation. The room was clean, the bed was perfect, the tv good, with excellent wifi and even a little kitchenette. I like the Robson street location because it is in a quieter part of town with good shopping and... more

Fantastic Little Gem

I stayed in the beautiful Greenbrier Hotel for one night and I wished I could have stayed longer. The room was fantastic, it was worth paying a little extra for the Executive Suite. The staff was the most over-the-top friendly front-desk I've ever experienced. I will definitely stay there again.

Glad We Found This Gem

I am glad I did not take heed to bad reviews on this hotel. The Greenbrier was recommended to us by Amtrak rail, as we were arriving very late at night to Vancouver and needed something handy and reasonable. The staff was awaiting our arrival at one a.m. at the door and helped us in with our luggage. He was... more

Super Vancouver Ferien!

Wir haben spontan dieses Hotel gebucht und mit einem Doppelzimmer gerechnet. Schlussendlich erhielten wir jedoch eine 2.5-Zimmer Wohnung! Fantastisch viel Platz.Das Frühstücksbuffet war klein aber es hatte Auswahl (5 Verschiedene Brote, 3 verschieden Marmeladen, Kaffe, Tee, Saft, Joghurt, Früchte).Das Personal war stets sehr freundlich und hilfsbereit und 24h vor Ort.Das Hotel liegt super... more

Ok hotel,shame about the breakfast

Stayed here for a couple of nights in September. The location is quite good being in Robson Street and its not loud at all. The hotel is clean although needs a bit of updating. We were quite disappointed with the breakfast as we had chosen this hotel over another thinking having breakfast supplied would be useful until we got our... more

Nice hotel, poor service at reception

We were pleasantly surprised by the hotel given some of the other reviews. If the staff on reception had been slightly more accommodating I think we would have loved this hotel. Can't imagine why they do not have a toilet/bathroom other than the ones in the rooms. The breakfast was rubbish, the pastries were stale, but that doesn't really influence... more

Great Place to Stay

Greenbrier is in Robson street and has great restaurants close by. It is a few blocks from the train station, was probably a 20 minute walk with our bags and downhill. Bus's go past all the time, the hotel is walking distance to stanley park. It is nice and central with shops close by and a fabulous wholefood market. The... more

For Vancouver Pride my partner and I came up and spent Friday at the Sutton Place Hotel. The following day, he and I moved to the Greenbrier Hotel because we had two girlfriends coming up from Bellingham to play with us in beautiful British Columbia.

Let me just say that Dana was a complete peach. She handled everything from check in to check out with such suave I loved it. We had two vehicles... more

Basic service, great location, no elevator

We were looking for a relative inexpensive hotel for a family on a budget. The Greenbriar meet those needs, but it is not the hotel for people looking for pampering. The major drawback to the hotel is the lack of air conditioning. We were in Vancouver during a hot spell and you had to have the windows open or roast. Unfortunately Robson street is pretty noisy until after midnight. The... more

No booking

To start with they didn't have our booking so I had to forward my confirmation email to them. There is no lift but thank goodness we were only on the first floor.Apart from the above the location was central, the staff were excellent and our room was very quiet so we got a good nights sleep at a very good price.

So sad. I was really pulling for this place. This time, though.... a bit shambolic. Twits behind the front desk, no follow-through with things we requested (basics - like "can the room safe work, please?" and "can the room have heat, please?"), nothing in the little kitchen but 4 plates, and when we requested a saucepan, that is all we got - no spoon or spatula or silverware or even an... more

Its inexpensive and spacious. The linens are clean. They are super friendly and accomodating. Some downfalls for me were that the bathroom and "living room" area had an odd smell (like old damnpness & urine). I think this was due to wet furniture and/or wet cloth shower curtains. Also, the "pillow top mattress" has this plastic cover or something, and when I moved it made noise which was not... more

Do not go- very poor amenities & service

We were upgraded to deluxe suite, however to our horror the room was dated, no AC, facing the street and very noisy, shower was a trickle of cold water and no microwave, utensils or silverware in the attached kitchenette.If this is not convincing enough, other reasons not to go include no elevators & no bell boys(we had to haul our luggage to 3rd floor ourselves), people do not answer the... more

Great location & price.

Great location

Sad Stay at the Greenbrier

Problem #1 - Immediately upon arriving, lobby was stuffy, carpet was very worn with cigarette burn marks.Problem #2 - Room was exceptionally hot - only way to control air temperature was to open or close the window.Problem #3 - No foodOnly good thing was the sheets were clean.

Much cleaner now, perhaps I have lowered my expectation with all the comments posted here... however, they do have great, helpful and friendly staffs. My flight is tomorrow 10pm and I have to check out at 11am, so I'm thinking of leaving my one of my bags with them and go walk about at Stanley Park... when I called the reception to confirm, the new lady staff told me "Sorry, we do not have such... more

This hotel was clean and the staff were VERY FRIENDLY and helpful, but I don't think the stay was worth the price. At about 3 AM there was some very loud noise above me that woke me up - this is unusual for me because I am a very sound sleeper. Also, the room was VERY warm and I could not adjust the air temperature at all - I am one of those people that is ALWAYS COLD, so it must have been 85... more

Excellent hotel property and staff!

I really got a lot more than I expected for the price. It was a junior suite...which really equated to a one bedroom apt. I couldn't have asked for anything more. It was an absolutely great location, friendly and helpful staff, and the room was clean and modern.

Great Location, Friendly Staff

Hotel is right on Robson Street, midway between the streets of Burrard and Denman. Ideal location with many restaurants nearby. For a fee, secure and covered parking is provided. Rooms were updated with contemporary furniture, but still needs more furniture. Almost felt like a college campus dormitory apartment, however, very clean and still comfortable. My only real gripe was that there was... more

Great place to stay in Vancouver

The staff was uniformly friendly and engaged in what they do no matter what time of the day or night they were on duty. The rooms were fine and competently maintained. The location on Robson Street is excellent for walking and the public transportation system. We've stayed in other Vancouver hotels that were more luxurious, but this is easily the finest value we've found in the city. We... more

nice suite, excellent location

NOT a modern yuppie-oriented, business-friendly hotel, but a nice one-bedroom apt with kitchen, helpful staff, excellent location

Greenbrier Hotel Vancouver

Very convenient. Very friendly and helpful staff.

Good location

We chose a hotel to fit our "recession honeymoon" and this was beyond a great match! When we arrived, the staff was immediately helpful and upgraded us to a suite. A suite consists of a living area and kitchenette, however, our room had no microwave. This is not a big deal if you are staying a short time. It was great to have the fridge though - because you are by a TON of restaurants on... more

No Frills

Clean room but right next to reception. No coffee making facilities in room. Offered free continental breakfast but not worth staying in for.

We booked this hotel last minute for the first weekend of the Olympics. Even though we had read the horrible reviews online, we had enough sense to see that they were from over a year ago, and furthermore according to the hotel's website, it had recently undergone a complete renovation.

So, we took the risk and booked this hotel and were VERY PLEASED with the hotel. The staff was friendly, the... more

Spacious rooms, reasonable rates, great views, and an amazing location make the Greenbrier Hotel an ideal choice when visiting Vancouver. When I first moved to Vancouver, I stayed at the Greenbrier Hotel. Definitely recommend.

robbed at the front desk

the hotel was ok structurally. it stunk like p@!s, there were cigarette burns on the bedsheets, carpet, window sil, shower curtain, and toilet seat. I had a great view of the bong store across the street. oh, and the room was supposed to be a reasonable $130, but i just found an extra $100 charge on my bank statement. I'm about to call and see what that is about... ok. so i called them and the... more

Never again!

I am generally fairly open minded when I travel and accepting that not all hotels are created equal. However, this hotel was a NIGHTMARE.

Awesome visit

I like the hotel it was nice and cozy, it was reasonable pricing , the staff were really nice. The only thing I was upset was when I put my money in and the laundromat ate my money! hahah... but totally going there I would so go back. If you like something cozy and nice to the shops I suggest going here, and I found it to be clean!

Beware

My family and I was in Vancouver for the day and decided to stay the night. We wanted to be near Robson Street so we thought that Greenbrier Hotel would be the right hotel, we were wrong. We were quoted $120 Canadian which we thought was reasonable until we got in the room. We had asked for a nonsmoking room, what we got was air out nonsmoking. ... more

Hate it!!!

I was in Vancouver for 3 day and stayed at Greenbrier for 2 nights.

Great!

Nice place to stay in.The location is great,near shops and restaurants. Their price are good compared to the other hotels around. Friendly staff by the way.