Weblocal.ca

Search

business name, category, key word, etc.
Locations region, city or postal code for better results
No recent locations
Find local businesses, rate your experiences, and share with the community
Love It Hate It
0 0
popup tail
3 stars 166 reviews

Embassy West Hotel

« Back

1400 Carling Ave
Ottawa, ON  K1Z 7L8

(613) 729-4321

Get Directions
Start from:

What the community has to say about Embassy West Hotel

Information from the business
English
July 19, 2013

Specialties

Conveniently located off 417, near shopping, churches, and hospitals, Embassy West Senior Living is the only retirement home in Ottawa that offers an on-site Doctor, Physiotherapy and Rehabilitation Centre and has full continuum of care from independent, fully assisted living. Our Specialty is Alzheimer & Dementia Care with renowned geriatric specialist Dr.Dalziel as our on site... more

Brought to you by yelp

Got something to say?
Be the first Weblocal.ca user to review Embassy West Hotel
Other Reviews from the web
English
3 star rating
November 19, 2014

Good until construction at 7 am started

Brought to you by expedia

3 star rating
Nice hotel with elderly
November 19, 2014

The hotel is being converted into homes for the elderly, one-storey hotel, so to see a lot of elderly people.

Brought to you by expedia

3 star rating
?
November 19, 2014

They woke me up continously through the morning with never ending testing of the audio speaker systems in the hallways. There was no shampoo. No free coffee/water/food. No option to pay for food.

Brought to you by expedia

3 star rating
Clean room, easy access to main routes,
November 19, 2014

Nice clean place, sure its a Senior's residence, and probably not for families with small kids, but for adults looking for a place to sleep with easy access to main routes, free parking and very reasonable price, you can't beat it.

Brought to you by expedia

3 star rating
Seniors Living
November 19, 2014

You need to tell people they are renting in a seniors lodge.

Brought to you by expedia

3 star rating
Part of a senior citizen home
November 19, 2014

The hotel is nice, clean and well priced, but what a surprise when I walk in and saw the lobby full of senior citizen sitting around, I was not sure if I had the right place at first, but yes, that's the place! You see out of 5 floors, 4 floors are senior citizen residence and one is for hotel guesses. The room was completely fitted to meet the needs of senior citizen, along with bathroom... more

Brought to you by expedia

3 star rating
Old folks
November 19, 2014

This hotel is one floor of an old age home. Great rates and it was quiet. Rooms were dorm style but clean.

Brought to you by expedia

3 star rating
Nursing home?!
November 19, 2014

Can't believe I somehow thought this was an embassy suites hotel. It was not! Instead, it was quite literally a nursing. The name on the building is Embassy West Senior Living. Seems like it used to be a hotel but changed its focus. ..... That said, it was clean, it was safe, it was cheap.

Brought to you by expedia

3 star rating
November 19, 2014

I found the bed very hard and in the morning, the elevators were out of service. Otherwise, the hotel was ok.

Brought to you by expedia

3 star rating
This hotel had one floor dedicated to travellers,
November 19, 2014

This hotel will fully be an old age home at the end of May, travellers not welcome then.

Brought to you by expedia

3 star rating
Time for new towels
November 19, 2014

the only negative was the need for new towels, almost like sand paper they had been washed so much.

Brought to you by expedia

3 star rating
November 19, 2014

Nice stay. Just needed one night. Great parking. Nice staff.

Brought to you by expedia

3 star rating
November 19, 2014

this an assisted living facility that has one floor of hotel rooms. no services.

Brought to you by expedia

3 star rating
It's a nursing home!
November 19, 2014

Quietest night's sleep I've ever had in a hotel.

Brought to you by expedia

3 star rating
pleasant nites stay
November 19, 2014

Apart from it being a Senior's Residence, I'd stay there again.

Brought to you by expedia

3 star rating
Embassy West
November 19, 2014

We chose this hotel because of its location, price and helpfulness of the staff. We have stayed here many, many times and never been disappointed.

Brought to you by expedia

3 star rating
Queen Is Not A Queen
November 19, 2014

This place is a mixture of senior residents and hotel guests. The room is clean and has had a renovation recently. Right away noticed the Queen size bed is slightly smaller. I complained about the bed size and was told that this is a commercial size Queen bed and it is standard. I've never heard that standard and my guess that it's bought for the seniors who are smaller in stature. BTW bed is... more

Brought to you by expedia

3 star rating
November 19, 2014

It was a very nice hotel but it must be tied to an assisted living complex. There were a few alarms go off during the night which I believe were medical related in an adjacent area. I was on a very limited time frame and didn't have the time to check into it. Other than that it was a good stay... more

Brought to you by expedia

3 star rating
They lost our reservation
November 19, 2014

They lost our reservation and we had to wait 30 minutes before they could find it even if we showed the expedia confirmation. Unacceptable.

Brought to you by expedia

3 star rating
Old Folks Home
November 19, 2014

Was only there for 1 nite but Hotel was clean staff was polite but the 3 floors are senior living & 4th floor is hotel. They are slowly converting it into a serior living facility. 1 Guy was saying by sept 2014 it will be no longer a hotel only senior living centre. So i guess enjoy it while it's there & be a part of history loll

Brought to you by expedia

3 star rating
Ottawa Visit
November 19, 2014

I stayed here because it was near the Algonquin College and I came to visit my grandson who attends there.

Brought to you by expedia

3 star rating
November 19, 2014

Very nice. I will book another couple nights here again. Enjoyed the stay thank you

Brought to you by expedia

3 star rating
November 19, 2014

Quiet, comfortable and convenient

Brought to you by expedia

3 star rating
bad hotel
November 19, 2014

It is on the 4th floor of a senior living building and tgere are only less than 30 rooms. It is definitely not a hotel. It has emergency call bottons in the bathroon and bedroom. It was renovated from senior living room. very bad choice.

Brought to you by expedia

3 star rating
Brutal, do not stay here!
November 19, 2014

This property is almost completely a seniors home, should not be operating as a hotel! Should get a complete refund.

Brought to you by expedia

3 star rating
Nursing home / hotel
November 19, 2014

Not to say there's anything wrong with the place being a nursing home for the most part but that being said, they don't advertise that fact. I felt a bit deceived pulling up to see "Montgomery Senior Living" but it's my fault for not checking reviews. The price was right as well and you're only about a fifteen minute drive from downtown which saves you from the hustle and bustle as well as the... more

Brought to you by expedia

3 star rating
Good stay
November 19, 2014

All we needed was a bed to sleep in for one night in Ottawa. The room was really clean and wheelchair accessible. Bed wasn't super comfy but served its purpose. Once it was past 730pm the residents weren't in the lobby anymore.

Brought to you by expedia

3 star rating
Good location and comfortable room
November 19, 2014

The bed and mattress were pretty standard; nothing fancy about the sleep. But the room was very clean, as was the rest of the hotel. Note that some of the hotel has seemingly been converted to a nice retirement/assisted living residence, which I think is a fantastic idea for hotels that have the available room and qualified staff.

Brought to you by expedia

3 star rating
November 19, 2014

This is very decent hotel, not great not poor. We enjoyed the location, and the value. What we did not enjoy was waking up at 5:30 with the sun. the room faced north and had blinds that were as effective as a screen door on a submarine. The other comment was that if you wanted the light on in the bathroom you got the fan as well. No choice on that one. The room was extremely clean, with a nice... more

Brought to you by expedia

3 star rating
Converting to Seniors Residence
November 19, 2014

I booked this hotel for one our sales representatives. Much to our surprise this hotel is being converted to a Seniors Residence, with only 2 floors remaining for hotel accommodations. A heads up would have been good, I would have booked this 26 year old some where else.

Brought to you by expedia

3 star rating
disappointing hotel near highway
November 19, 2014

As the hotel is being converted into a senior's residence, I think they didn't really care how your hotel experience was. it was fairly cheap but the floor was dirty, the shower had been converted for the elderly and didn't work properly. The hair dryer didn't work, the blinds over the window were broken and there were very few amenities such garbage containers or even a box of kleenex!

Brought to you by expedia

3 star rating
November 19, 2014

Love the fact no carpet ,so much cleaner. Room was clean ,the double bed not so good , would have preferred a queen. Otherwise very nice.

Brought to you by expedia

3 star rating
business overnight stay
November 19, 2014

Great hotel if traveling on your on or without children. Rooms are spacious and very clean. From the outside there is no indication that it is a Hotel since it is labeled as a senior citizen facility but It doesn't look like one on the inside! Great price, close to major thruways and to the airport

Brought to you by expedia

3 star rating
November 19, 2014

Could'nt sleep very much, a lady in a room near by was laughing so hard .

Brought to you by expedia

3 star rating
Great location...but!!!
November 19, 2014

Great location, very clean, staff were friendly but this hotel should be left a home for the elderly only.

Brought to you by expedia

3 star rating
Very Tired and Dated
November 19, 2014

I found the room to be very tired and dated. a small round table with 1 chair, a smaller tv with poor cable reception, half the channels were not veiwable. The bed was old, the bedding was old. I will not stay in that hotel again.

Brought to you by expedia

3 star rating
Convenient access to Carleton
November 19, 2014

I was a bit surprised that this hotel is actually not just a hotel but also a Seniors Assisted-Living Residence. This wasn't a problem for us of course but if anyone is travelling with seniors, it seems the rooms are outfitted for seniors (wide doors for wheelchairs, stability bars, seats in showers etc. Also like the fact that the room floors were hardwood and not carpeted. So I don't think... more

Brought to you by expedia

3 star rating
Not recommended
November 19, 2014

The sign on the hotel says Embassy Seniors Residence - this is not a hotel. There are a handful of rooms rented out for the night as hotel rooms. There was a big gap in the door on the lock side - it let in light and noise from the hallway and I was concerned for my privacy. The hallway noise was disturbing. There was debris in the heating unit - cigarette butts, food, and the heating unit was... more

Brought to you by expedia

3 star rating
Worst night sleep in my life.
November 19, 2014

The bed left my husband and I with the worst back pain. Everytime someone opened a door relatively close to ours it sounded like they were coming in. There is absolutely no sound proofing between rooms. Something in the ceiling our heater made a dripping sound so for a light sleeper it was a nightmare. Not worth the money spent.

Brought to you by expedia

3 star rating
Cheap stay only for sleep...
November 19, 2014

Completely converting to a 'Senior Living' residence over the next few weeks, I found my stay at the Embassy West perfect for a good night sleep, it was clean and the room nicely renovated, not to mention very inexpensive next to all the nearby hotels in Ottawa. The changes made to the room for senior accommodation did not bother me, except for the shower that was hard to figure out at first.

Brought to you by expedia

3 star rating
Nice hotel close to the highway.
November 19, 2014

Hallways and rooms are new and clean. Very quiet. The walk-in closet and the newer bathroom were a nice surprise.

Brought to you by expedia

3 star rating
Senior living
November 19, 2014

Old age home; renting out unused rooms as Hotel. Not a bad idea but wished this was clear before I booked. Pros: clean, redone rooms (large doors for wheelchair access, large shower with integrated seat, bell pulls for emergencies) Very quiet after 7 or 8 pm Clean Cons: Older people all sitting in lobby when it is close to mealtime; feels like your intruding in their home. No gym, no lounge, no... more

Brought to you by expedia

3 star rating
Immaculately Clean Adult Residence!!!
November 19, 2014

Surprised it was residence for adults! made an early registration (2 hrs) without any problem, hardwood floors in room, kitchen artifacts surprisingly clean, commercial businesses around, close to hwy exit , residents and staff incredibly friendly!............10 minutes driving to the UOttawa ......... to visit or let the young living in it

Brought to you by expedia

3 star rating
November 19, 2014

good place, but a lot of seniors living there. I would have thought I was in the wrong place if I had not read the comments before going. It is a hotel, AND a seniors building. No issues, they were not too loud...lol

Brought to you by expedia

3 star rating
Ok hotel
November 19, 2014

The room smelled and i had to use my spray to be able to stand the smell. But the room and shower were clean.

Brought to you by expedia

3 star rating
Back again
November 19, 2014

Quiet, clean, staff pleasant and professional..........which is why I come here. Try to get a room on the "even" number side if you like waking up to the sun...... more

Brought to you by expedia

3 star rating
Nice clean friendly hotel
November 19, 2014

It was clean, with a moderate room size with a mini kitchenette. It served our purpose for a one night stay as we were moving our son into school. Staff friendly and it was disclosed to us that it is in the process of being converted into a seniors home. We did see many seniors in the lobby and that was fine as this is there new home.

Brought to you by expedia

3 star rating
seniors residence
November 19, 2014

Overall the Hotel was okay. Would have been nice to know in advance that the location was a seniors residence/ hotel. There is an awkward feeling in that some of the residents didn't know it was still a hotel.

Brought to you by expedia

3 star rating
Not what it appears to be
November 19, 2014

This facility is transitioning from a hotel to a seniors' residence, and is already occupied by many long-term residents. There was no indication of this on expedia. no on site amenities for guests.

Brought to you by expedia

3 star rating
November 19, 2014

very satisfied, beautiful room, well priced, would recommend to family and friends,and most certainly stay again

Brought to you by expedia

3 star rating
Not just a hotel
April 18, 2014

I was booked here for a week while on Business. The room had a kitchenette which was useful however the majority of this facility is an assisted living retirement home. The staff was friendly and accommodating. The rooms and halls did have a urine smell that I remembered from my grandmothers nursing home. I kept my window open 24-7 and... more

Brought to you by tripadvisor

3 star rating
It's a Senior Residence as well as a Hotel
March 16, 2014

I booked this "hotel" thinking it was your traditional EMBASSY property. When I pulled into the parking lot, the sign read "Embassy West - Senior Residence", I was confused!
When I entered the property, I realized that it was a senior residence/hotel.
I didn't even know that such a combination existed. I was not impressed because I felt misled. If... more

Brought to you by tripadvisor

3 star rating
Poor
November 08, 2013

This was by far the worst hotel that I ever stayed in. The bathroom stunk like sewer and it was just not nice. Very dirty hotel as well. I promise that I will never think about staying here again. I even said to me husband let's go to another hotel and be out the 100.00 because it would have been... more

Brought to you by tripadvisor

3 star rating
It is not a Hotel
November 08, 2013

If I know it is a senior living apartment, I wouldn't choice to stay here. I am expecting a "Embassy" quality. I wanted a hotel but I felt like I was in a nursery. I do respect elderly! But this is not I expect. I was so disappointed. I felt so uncomfortable when I walked into the room. There are... more

Brought to you by tripadvisor

3 star rating
October 29, 2013

I did not know it was be changed into a senior retirement living facility. No breakfast with room

Brought to you by booking

3 star rating
October 28, 2013

We didn't like the seniors in the lobby. If I had known it was a seniors residence I would not have booked.

Brought to you by booking

3 star rating
October 20, 2013

Location

Phone didn't work. Basin had no stopper.

Brought to you by booking

3 star rating
October 14, 2013

very big room with nearly complete kitchen, only 2nd chair and useful table missing, 15 min by car to city centre, next to the highway exit but good noise insulation

Brought to you by booking

3 star rating
October 05, 2013

It would have been about perfect for the price except for the smell.

It also serves as an old folks home. The long term residents are great,
but it seems they need to scrub the place with whatever they use in
hospitals so the main public areas smell strongly of disinfectant.

Brought to you by booking

3 star rating
September 29, 2013

La propreté de l'établissement la chambre assez spacieuse

Chambre médicalisée.Breakfast avec les pensionnaires .Même déjeuner que
les malades . triste a mourir.

Brought to you by booking

3 star rating
September 15, 2013

Propreté des chambres, amabilité de l'accueil, facilité d'accés

Brought to you by booking

3 star rating
OK for an overnight before airport
September 10, 2013

We stayed here because of the price and it looked easy to find for one night before flying out of Ottawa. Not so easy to find entrance due to construction. Loud air conditioning that rattled all night, but it was OK for a one night quick trip.

Brought to you by orbitz

3 star rating
September 09, 2013

How close it was to where I was going

Couldn't get shower to work no dining facilities hard to find... senior living throws you off, was looking for hotel

Brought to you by booking

3 star rating
August 19, 2013

The price.

The room smelled and the furniture in the room seemed dated and very basic.

Brought to you by booking

3 star rating
August 18, 2013

Nous avions fait une demande pour une chambre tranquille, loin de la rue. L'hôtel a bien respecté notre demande. Le vaste parking gratuit.

Pas assez de porte-serviettes dans la salle de bain. Aucun porte-savon, ni tablette dans la douche pour déposer shampooing et savon. La chambre est dotée d'une cuisinette mais il n'y a pas de linge à vaisselle ni de savon à vaisselle. Le site Booking... more

Brought to you by booking

3 star rating
Very Clean Rooms for Price
August 12, 2013

We had booked this hotel at last minute. Did not get check review before booking. My experiences
When we entered we felt a "hospital smell" because of senior living facilty in bldg. Did not have high hopes initially but we had a good experience.
Pros
- The room was very very clean, the wood floor was such a relief from... more

Brought to you by tripadvisor

3 star rating
July 27, 2013

Rooms are clean, spacious, user friendly (great space for placing & hanging clothing), fridge, and the bed was comfortable.

My biggest complaint is that the window coverings need replacing ... they do not block the light in the morning.

Brought to you by booking

3 star rating
July 26, 2013

liked the refrigerator and microwave

There was NO BATHTUB and we were anticipating a pleasant soak. Guests were not allowed to use the dining room and there were no restaurants within a short walk

Brought to you by booking

3 star rating
This hotel is half converted into a Home for the Aged, and half Hotel
July 20, 2013

Checked in today, and ask the front desk clerk why on his hotel shirt it said "Senior Living"? He then told me that the hotel was half converted into a Home for the Aged, and half Hotel.. This explained the sing along in the dinning room, and the many lonely eyes looking at the new people checking in. I highly... more

Brought to you by tripadvisor

3 star rating
July 18, 2013

No where did it say this location is converting to a seniors residence (by year end 2013 we were told when we arrived). This is not a hotel by any stretch. Also, had a problem with a bad odour in the room but couldn't find anyone when I was looking (you can't call either) to help resolve it.

Brought to you by booking

3 star rating
July 18, 2013

kitchenette, quiet, friendly staff

no vending machines, ice machines or anywhere to grab a quick drink or snakc

Brought to you by booking

3 star rating
July 14, 2013

The customer service was excellent, the hotel was very comfortable and clean.

The pillows was not comfortable

Brought to you by booking

3 star rating
Very helpful front staff
July 13, 2013

Witha great location close to downtown, this was easy to find. The front staff fellow (a college student) was extremely helpful and even gave us a parking pass to park out font. He was knowledgeable and personable. The room was HUGE and clean and very comfortable. There was a sitting area and a small kitchen also. We slept great. We... more

Brought to you by tripadvisor

3 star rating
July 10, 2013

Close to hospital we went to

Smell in room old dirty furniture a/c unit filty, mattress old, blankets stained and sheets snd pillow cases also stained bathroom door filty no place to put anything in bathroom windows filty Not staying there anymore

Brought to you by booking

3 star rating
June 30, 2013

not much...it is a retirement home with all senior citizens in wheel chairs and strollers...this is not a hotel and shouldn't be advertised as such - as an old folks home its probably fine, but for a business traveller...brutal.

nothing...couldn't wait to leave

Brought to you by booking

3 star rating
June 23, 2013

size of room...nice and big

room 423 seat broken in shower..no attempt to fix it..caulking the holes or something

Brought to you by booking

3 star rating
Very good for the price
June 22, 2013

I have stayed at this hotel a few times since a family member moved into the assisted living that is on some of the floors. The staff has always been welcoming and kind. The rooms are clean and comfortable, although fitted with railings and such. I have rarely heard any sound from other rooms, although the hotel was fully booked... more

Brought to you by tripadvisor

3 star rating
June 17, 2013

Very friendly and helpful staff, really clean and superb location.

Uncomfortable bed, no bathtub in room :(

Brought to you by booking

3 star rating
June 11, 2013

Access easy, close to where we were heading. Desk staff most helpful. Room had everything we needed.

We found the bed really too firm. A printed list of TV stations would have been helpful. Not sure if you can/cannot eat in the Residence dining room( pay for your meal).

Brought to you by booking

3 star rating
June 10, 2013

Very quiet and clean

Brought to you by booking

3 star rating
June 08, 2013

If I had known this was a place for senior living I would not of booked here. When I travel I do not want to have the feeling of a hospital. There also was a was problem with a patient for a short while which I found a bit disturbing.

Brought to you by booking

3 star rating
it's not a hotel - it's a hospice renting out rooms
June 04, 2013

It's a hospice not a hotel. They seem to be renting vacant rooms, in hallways otherwise with permanent elderly residents (some sites suggested that some floors were reserved for elderly - clearly most or all of the others on my floor were for elderly) . Room comes complete with panic alarms next to bed and shower, rails to get onto... more

Brought to you by tripadvisor

3 star rating
Great Hotel
May 27, 2013

My son had a Basketball tournament in Ottawa. This is the best hotel we as a family stayed in. At first it is a senior living and they kept one floor as a hotel. The bed and place is so clean and very spacious. I really would recommend it.

Brought to you by tripadvisor

3 star rating
May 23, 2013

房間重新改裝過,非常乾淨,有lcd電視,小廚房,微波爐,冰箱等,地板是全新,浴室乾淨。

希望床單能換鮮明的顏色以搭配重新設計過的室內,浴室排風機聲音太大。

Brought to you by booking

3 star rating
May 20, 2013

It is an old age home, not a hotel. The sign on the building is different from the sign in the picture and nowhere on the website did it say "Senior Living" !

Brought to you by booking

3 star rating
May 10, 2013

I found it interesting to be in a hotel that also hosts seniors. I had never seen how seniors lead their daily lives and I liked the interaction at breakfast.

The wooden floor in the rooms was not carpeted and this made me anxious to pull my suitcase on the floor.

Brought to you by booking

3 star rating
May 07, 2013

Sauberkeit, freies Wireless Lan

Autobahn vor dem Fenster, laut, heiss, antike Klimaanlage mit Lärmpegel, Seniorenheim, karge aber komplette Einrichtung.

Brought to you by booking

3 star rating
May 07, 2013

It was over 90 degrees in there whit no air conditioning!! It was the worst night ever! I would never stay there again!

Brought to you by booking

3 star rating
April 30, 2013

j'ai aimé la chambre, elle était grande. j'ai aimé la grande douche et la propreté de la chambre

il n'avait pas de café ou petit déjeuné disponible à 6ham

Brought to you by booking

3 star rating
April 25, 2013

Facing highway Senior Home Smoke smell Excessive noise

Brought to you by booking

3 star rating
April 24, 2013

1.Price 2.Wood floors 3.Clean 4.Most staff was helpful when asked a question 5.The friendly old folks

First desk staff not professional. We were ready to leave before getting our key. The beds are old and uncomfortable which lead to a very sore back which we both still have. Pillows were HORRIBLE! The rest of the staff was fine and helpful. I would not go back. They really should rethink the... more

Brought to you by booking

3 star rating
April 16, 2013

Location

Basically, everything such as bed (sheets), naked mattress, poor
cleaning, drain flies, broken blind, small space, no comfortable chair,
big noise from toilet,etc. . . .

Brought to you by booking

3 star rating
April 15, 2013

The room was clean. bathroom was large. Liked the fridge and sink.

Lighting in bathroom was poor. Could have used a full length mirror.

Brought to you by booking

3 star rating
Great for the price
April 06, 2013

Convenient, close to 417. Clean suites with food flooring, no carpets which is a plus for germs and cleanliness. Roofs are big and comfortable. Only negatives are window blinds are not darkening blinds and there is no services at hotel. Asked for decaf coffee and they didn't have any options. Also can upgrade beds as well.

Brought to you by tripadvisor

3 star rating
March 24, 2013

not much

small bthrm towels, no kitchen towels/dishcloth, no paper or pen, no info on local attractions, decor was not warm and inviting white walls no pictures, no ice machine. We will not return

Brought to you by booking

3 star rating
March 07, 2013

Wi-fi was not working

Brought to you by booking

3 star rating
weekend retreat
February 24, 2013

We stayed at the Embassy West Hotel last weekend, just a place to stay while we attended a wedding in Ottawa...the hotel was very easy to find, just off the main highway through Ottawa. There was plenty of parking, and upon entry into the hotel, the main sliding doors were not functioning, so we went in by the side door,... more

Brought to you by tripadvisor

3 star rating
Winterlude
February 19, 2013

Hotel looks fresh and clean. Close to bus route to downtown Ottawa. Staff pleasant but did not let us know of the discount bus price of $2.00 cash for Seniors (and this is a Seniors hotel!). What else did they not tell us or know for seniors benefits in Ottawa (reduced tickets pricing for entertainment or restaurants, etc.)? Would have liked a continental breakfast included. Not many eating... more

Brought to you by orbitz

3 star rating
February 19, 2013

Small kitchen in each unit. Walk in closet to store things Location Flooring was so nice

Brought to you by booking

3 star rating
Senior's Residence?????
February 12, 2013

I was very stunned to realize that my reservations were in a 'Senior LIving Center'....Turns out the hotel is converting to a Senior Center but they still have 2 floors of regular hotel rooms. The room was quiet and the bathroom was already converted to adapted mobility needs. The double bed and pillows were somewhat lumpy and the sheets had seen better days. Front desk staff were courteous and... more

Brought to you by orbitz

3 star rating
February 10, 2013

Quite, clean, friendly, rooms could be used for anyone, from handicap, old to family

Light exposed in shower, no bath mat

Brought to you by booking

3 star rating
January 26, 2013

Quite , clean .

The room/suite was not very spacious as we thought , the queen bed
was old and not comfortable .It looks as if the room is for a senior
disabled person not for young family couple staying for leisure

Brought to you by booking

3 star rating
January 08, 2013

Clean rooms, quiet.

Half hotel- half retirement home. The emergency pull cords, seat in the shower and other details made the room feel more like I was actually staying in someone's room in the retirement home and not a hotel. Very strange! Also didn't like to have to use my key card to work the elevator or open the door to the stairs.

Brought to you by booking

3 star rating
December 10, 2012

Bed uncomfortable Sheets clean but worn Pillow terrible

Brought to you by booking

3 star rating
December 03, 2012

Covenient to my destination, clean, quiet

No breakfast available - I was told the dining room was for the long term residents only

Brought to you by booking

3 star rating
November 22, 2012

Convenient

Brought to you by booking

3 star rating
Meh
November 08, 2012

I just spent four nights there.
The parking lot has zero lighting which I think is a security concern for women and for parked vehicles.
Staff just did not give a c@!p, that was evident. Telling them we had issues with our mini-fridge was met with stone cold indifference and a general "meh" attitude.
Ten years ago this was a... more

Brought to you by tripadvisor

3 star rating
Senior Living Facility & Hotel All In One
November 07, 2012

Good overall experience. Quick access off the highway. Hotel is also a senior living facility. Room smelled funny. Bed was not comfortable and springs made noises.

Brought to you by orbitz

3 star rating
November 06, 2012

Size of the room and having the kitchen

the bed was old and relaly needed to have the matress replaced, but everything else was 100% I guess once they close it and make it a permanent seniors residence I will have to find another hotel

Brought to you by booking

3 star rating
November 01, 2012

Laminate wood floors in the unit and very clean and quiet

Brought to you by booking

3 star rating
October 28, 2012

Clean rooms with no carpet. Walk in shower and kitchenette.

No complimentary breakfast and the bed was too hard.

Brought to you by booking

3 star rating
October 25, 2012

A lot

Brought to you by booking

3 star rating
October 24, 2012

Close to our distination, downtown.

The fact that it is being changed to a senior living place and he continental breakfast was at 7:30 when we had to leave at 7:00 AM.

Brought to you by booking

3 star rating
October 21, 2012

We stayed for only one night arriving late and leaving early. Teh staff was friendly and the rooms clean.

We found the room to be quite warm and had difficulty sleeping.

Brought to you by booking

3 star rating
October 18, 2012

Hotel turn to senior living place, its 65+

Brought to you by booking

3 star rating
Combining a Senior's Residence and A Hotel is Interesting
October 18, 2012

Booked one night in Ottawa and found a great deal $114 which included tax at the Embassy West. When I pulled up the grounds were not well kept and it said Embassy West Senior's Residence which really threw me off. I went into the lobby which was lovely with a baby grand piano and nice furniture (and lots of seniors)... more

Brought to you by tripadvisor

3 star rating
great for the price
October 17, 2012

i just needed a room to saty overnight , sleep and rest to continue my trip to Vancouver, the hotel /seniors residnece was very clean and quiet, and the bed was very commfy, great value for the price ;)

Brought to you by orbitz

3 star rating
October 06, 2012

Je n'ai rien aimer. Le pire hotel visiter de ma vie et c'est a cause de Booking com qui on mal decrit l'hôtel.

Aucun service de nourriture, aucun resto, meme pas une machine pour grignoter. C'est juste des personne âgée. Les femmes de chambres arete de travailler a 2h pm alors si vous sorte de la chambre a 2h il faut attendre le lendemain pour faire nettoyer la chambre/ serviette. I... more

Brought to you by booking

3 star rating
September 25, 2012

My husband and I enjoyed our stay. It was very quiet and the beds were super comfortable. Very clean and the shower was a marvelous experience. It was very well equiped, latest comfort.

We had to go out for breakfast.

Brought to you by booking

3 star rating
Good place in a quiet area
August 13, 2012

This hotel is being converted into a retirement home; hence do not expect similar services of a fully serviced hotel. But check in n out were quick and efficient and daily maid service was good enough during the few days of stay. Rooms are large enough with a kitchenette and washrooms are redone recently. Furniture looks old, but functional -... more

Brought to you by tripadvisor

3 star rating
Extremely disappointed with room, not service
August 01, 2012

The staff is first rate - very helpful, quick check in, perfect! Everything seemed very clean and tidy. No problem with older people - they were very polite and fun to chat with - but the room was another story. I don't know how to say this politely, but it stunk! Old, musty smell - it really got to us... more

Brought to you by tripadvisor

3 star rating
Great facility in a Seniors Residence
July 31, 2012

Spent one night at the Embassy West Hotel and was very pleased. The room is all updated faucets, shower, flooring, spotless, flat screen tv, fridge, sink, dishes. Very quiet, staff friendly and helpful and shared the elevator and a chat with some seniors who live there. Seems odd, but it works. Pillows were marginal, but hey the price was right... more

Brought to you by tripadvisor

3 star rating
Really disappointed
June 28, 2012

It is a retirement hotel and it is not mention on their website.
Staff not very friendly.
Impossible to get service after 9h00 pm (ie : clean towels).
I wasn't very impressed by this hotel and I do not recommand it.

Brought to you by tripadvisor

3 star rating
2 week stay
June 18, 2012

Yes its a retirement recovery centre, however, I was beyond extreamly pleased with the Hotel Staff, I was checked in in two minutes flat, was given printed directions, buzzed in and out to smoke at night- from the front desk- after two weeks some got to know me by name was ALWAYS greeted with a smile, the housekeeping staff ALWAYS... more

Brought to you by tripadvisor

3 star rating
Good Hotel at a Good Price
June 10, 2012

The Embassy West Hotel is actually a Retirement Residence which rents out spare rooms. From what I saw when booking they have 4 room types and 2 price tiers. For $79/night, you get a room with 1 Double or 1 Queen bed. For $89/night, you get a room with 2 Double or 2 Queen beds. All rooms come with a... more

Brought to you by tripadvisor

3 star rating
Good bucks for the night
April 22, 2012

This is a retirement home (well the hotel is turning into a retirement home so they rent out the spare rooms) but I wish it was mentioned on the website or time of booking because if u're travelling with kids, u need to know that. Kids are noisy & old folks don't like that. Pictures on website make it look... more

Brought to you by tripadvisor

3 star rating
Senior Living Center that rents hotel rooms
April 14, 2012

This is really an old folks home that rents out rooms to travellers. No amenities at all. Rooms are spartan but clean and updated. Photos make it look better than it is. If you want an inexpensive room you may be happy here but I was disappointed.

Brought to you by tripadvisor

3 star rating
An unpleasant stay
March 04, 2012

First, the front desk service was lousy and unfriendly.
I was the only person waiting to check in while the front desk person was talking to a houeskeeper. He ignored me for 3 minutes and didn't greet me at all. The check in wasn't smooth because he couldn't find my reservation. But the most ridiculous thing was that he didn't... more

Brought to you by tripadvisor

3 star rating
Good location to do business
February 26, 2012

This hotel has (I think) only 1 floor for hotel guests the rest is converted to retired folks...so the general atmosphere is adjusted to that...other than that with the free car parking and easy access is a good value.

Brought to you by orbitz

3 star rating
Just does not work
February 23, 2012

Our Work system selected this hotel, when you arrive somewhere and the Taxi man is giggling, you know something is amiss!!
Firstly the rooms are separated by floor from the elderly residents, they are clean tidy and generally comfortable
but
The mix does not work, we expected a business type hotel, and found ourselves in a good quality it must... more

Brought to you by tripadvisor

3 star rating
Quiet and clean, this hotel is a good bargain in west end of Ottawa
January 14, 2012

We stayed at the Embassy West Hotel and Seniors Residence for four nights while visiting family in Ottawa over the Christmas holidays. Other than the fact that it felt odd to be staying at a seniors' residence, we were very happy with our stay.
Our room was spacious, clean and newly renovated. We have young children, so it was very... more

Brought to you by tripadvisor

3 star rating
Hotel for senior
December 08, 2011

This is a very 'interesting' hotel with lots of senior living there. Other than my group, I've only seen 1 group of guest with non-seniors. It has doctor and physiotherapist on site. If you want to have breakfast in their dinner room, their priority is to serve the seniors first, so there was a bit of a wait. Basic hotel,... more

Brought to you by tripadvisor

3 star rating
No frills but great value
November 20, 2011

Our group of 4 couples was in town for a week end marriage conference and picked this hotel primarily because of the affordability. I have stayed in other Ottawa hotels many times before and by far this gives the best value. Free parking, helpful staff, clean room with a kitchenette. The bed was firm and comfortable with 2 extra pilows... more

Brought to you by tripadvisor

3 star rating
it is not an hotel but a senior living residency
October 22, 2011

I think they should have said that it was a residency for seniors and that they were giving the empty rooms as hotel rooms ! I have nothing against the elders but you cannot do that kind of staff without warning the hosts !

Brought to you by orbitz

3 star rating
Fall leaf tour
October 03, 2011

excellent bed, room and clean as I have ever enjoyed.

Brought to you by orbitz

3 star rating
convieniant
August 07, 2011

The hotel was good , clean, and convienet, [...]

Brought to you by orbitz

3 star rating
nice room
May 20, 2011

the only good thing about this hotel is the room. it has a nice hardwood floor, very clean room. however, this hotel is also a senior home...i don't know how that happened but for a 26-year-old traveler like me, i didn't like it.

Brought to you by orbitz

3 star rating
You get senior living and poor service instead of a hotel
May 05, 2011

Don't get fooled by the nice looking pictures on the web site. Search again for "Embassy West Senior Living" and you'll find that this is supposed to be a hotel AND senior living at the same time. The percentage of hotel guests was extremely low, however, and everything is tailored to assisted living. Nothing wrong with having breakfast as one... more

Brought to you by tripadvisor

3 star rating
Close to Civic Hospital, Best deal for long stays
March 30, 2011

I stayed at Embassy West hotel for two weeks as my mom was recovering from surgery at the Ottawa Civic hospital. I really needed an affordable hotel that was close to the hospital so I could visit my mom daily. This was the best value out of any hotels in Ottawa. The beautifully appointed rooms was great for extended stays... more

Brought to you by tripadvisor

3 star rating
Deceptive and misleading
January 11, 2011

I booked this hotel to have someplace in the West End to stay with my boyfriend for a couple days after he returned from Afghanistan. I was looking for a hotel in the west end of Ottawa, as opposed to downtown, where I usually stay, but looking at other reviews and their website, the Embassy West seemed perfect.
I went... more

Brought to you by tripadvisor

3 star rating
January 07, 2011

This former Embassy West Hotel has turned into Embassy West Senior Living. It's at the same location - right off of the 417 so it's really convenient and easy to find.

My friend and I stayed at the Embassy West during Canada Day, which happened to be nearing its last days as a hotel. They were doing hardcore renovations and we were lucky enough to be given one of the newly renovated rooms. We... more

Brought to you by yelp

3 star rating
worst hotel I have ever experienced in the world, and i've been around the world
January 04, 2011

We have travelled a lot around the world. We have been to hostels in developing countries that were more acceptable than this hotel.
This is not a hotel, its a seniors residence. If you want cheap with no expectations, this is your place. If you want cheap with clean beds and comfortable vibe, you can do better.
We booked online,... more

Brought to you by tripadvisor

3 star rating
Disgusted
September 25, 2010

STAY AWAY from this HOTEL....(..period!!).
From the time of booking this hotel, to us arriving, we have been lied to.
Booked the hotel via phone, was told about the renos, but NO mention that the hotel is being coverted to a Seniors Home and already Seniors are living on the premise. Was told the swimming pool was out of service... more

Brought to you by tripadvisor

3 star rating
Amazing stay with newly renovated rooms and friendly staff
September 23, 2010

The check-in and check-out process was very easy. I loved my room. It was a perfect stay and a very reasonable price. The room came with a plasma, a walking closet, a big bathroom, and a mini-kitchen. It was very enjoyable. The staff was very acommodating. All these reviews must be from before the renovation or while this place was... more

Brought to you by tripadvisor

3 star rating
New renovated rooms!!! Incredible
September 23, 2010

Great Location! Friendly staff and service! My Co-Workers and I were so impressed by the renovations. The rooms are clean and comfortable. I'm booking this hotel for my next business trip in October. Can't WAIT!!!!!

Brought to you by tripadvisor

September 23, 2010

I came here during the summer. The hotel had just been wrapping up their renovation! the lobby was beautiful in all manners. My room was great! The staff is always smiling! I'm revisiting Ottawa, and I'll be sure to revisit all those smiles soon! Thank you Embassy West

Unique Quality: They had a pool which was great on such a hot day! I liked how there was free parking and it was close to the... more

Brought to you by virtualtouristca

July 19, 2010

I was in Ottawa for a business conference down in the city. I needed a hotel room and so this place was the most convenient. I tried it out, and little did I know that I grew to LOVE this place! the staff is very friendly. Great location! The rooms are very very pleasant, and very new. There are air conditioners, so I dont understand what the other posts are all about. Overall I recommend... more

Brought to you by virtualtouristca

3 star rating
amazing price, brand new rooms, needs better service
July 14, 2010

I was in Ottawa for business with some coworkers. The hotel is really well located so its pretty easy to get all around ottawa for meetings. LOVED LOVED LOVED the freshly renovated rooms. Unfortunately some of the other rooms were still under renovation so part of the lobby and bar were closed off. But for the price this hotel was... more

Brought to you by tripadvisor

3 star rating
Don't even think about it
June 16, 2010

When booking this hotel we were aware of it being under renovations, but were told that they would be finished by the end of March. Guess what?? By the end of May they were still at it, no big deal since we wouldn't be around during working-hours anyway. Well, the air-conditioning was out-of-service too, with 25+°C and a 6 year... more

Brought to you by tripadvisor

3 star rating
Hotel ok, staff not so friendly, and No air conditioned
June 15, 2010

We had reservations for 2 rooms for the event of the Ottawa Marathon. We had reserved in advance of course since hotels are booked fast on the weekends when these events are held. When we called the hotel for info 2 days prior to our check in date, they told us "By the way, the air conditioned of the whole... more

Brought to you by tripadvisor

3 star rating
Bad value for money
May 25, 2010

The hotel was under extensive renovation when we stayed there. The staff was friendly. We found out that there was no air condition in the room, although the room was recently decorated. It wasn't a pleasant experience when the outside temperature was in the late 20's degree C during the night. We complained but nothing was done. We were told... more

Brought to you by tripadvisor

3 star rating
Not worth it
March 01, 2010

Do not stay at the embassy west. If you want to be in this area, walk up the street and pay $5 more a night to stay at the Travelodge or the Best Western. I was in town for a Government run course and so the price was the only factor determining the hotel but the value was awful. The... more

Brought to you by tripadvisor

3 star rating
Ops - Don't Go There
October 13, 2009

Yes it is under renovations, but come on people. If rooms are not ready, don't rent them!!!!
On arrival the young lady at the front desk, moved us up to the 5th floor. Well let me tell you when you get off the elevator, it looks like a bomb went off in the hallway. The entire one side is completely... more

Brought to you by tripadvisor

3 star rating
under renovation
September 30, 2009

I would certainly not recommend this hotel if you want a relaxing, pampered experience. The rooms are margninal - small, strange layout; but the showers are amazing and the flat screen tvs are a nice touch. The hallways are something out of a nightmare; wires and cables everywhere, holes in walls, construction equipment all over the place. The elevators are... more

Brought to you by tripadvisor

3 star rating
Can't complaint for the price! But the hotel is and has been under reno for about 2 yrs now
August 24, 2009

I was a little reluctant to book after reading the mixed reviews here. My friends and I kinda decided last minute to ride our motorcycles to Ottawa (from Toronto). There were very few availability for a reasonable price so I decided to give this place a try.
The hotel is under renovation and there are a mix of newly renovated... more

Brought to you by tripadvisor

3 star rating
Stay of perfection
July 19, 2009

the staff serviced to perfection, and made me feel like I was in a 5-star hotel! the food was just as good as the palm, or cippriani. Meetings and catering provided a convenient and nice spae for my meetings. The location was so key , 5-10 minutes from downtown, and I saved major bucks! I loved the newly renovated rooms,... more

Brought to you by tripadvisor

July 19, 2009

service is an A+! food is superb! the newly renovated rooms are sweet! great pool! free parking, and free is always great! nice gym, and nothing to complain about!

Unique Quality: good event space, great great great food, nicest staff,pool and free parjking
the rooms were need, and nice bathroom, with a modern edge in the new rooms

Directions: very close to downtown, but it is a peaceful area

Brought to you by virtualtouristca

3 star rating
hotel under construction
June 15, 2009

We had a late check in and that all went well .As we were getting in the elevator a gentleman got on with us. We stopped on the second floor and he got out . As the doors openned we saw doors boarded up and the hallway was a construction site. We just looked at each other and continued to the fourth floor . The doors openned and again we walked into a constuction site . Chunks of drywall... more

Brought to you by orbitz

3 star rating
Stay away until renovations completed!!!
June 13, 2009

The nightly rate was low enough ($80/night CAD), however the front desk clerk yelled at me at check-in because Orbitz offered me the "travel agent rate" and I am not a travel agent...also, while I was warned by the website that renovations were underway, I had no idea that meant EVERY room on the other side of the hallway from mine was under construction! I would have at least thought,... more

Brought to you by orbitz

3 star rating
Has the basics but nothing fancy
June 13, 2009

No mini fridge, very small tv and no conteniental breakfast offer, restaurant not sufficiently staffed for breakfast rush.

Brought to you by orbitz

3 star rating
Hotel Changed Price
May 20, 2009

My wife is a teacher who was attending a conference in Ottawa and we don't mind budget hotels as long as they are decent. We seemed content with the Embassy West and it was close to the conference location. When I phoned and asked for a possible corporate rate, I was given a winter special rate of around $85 and... more

Brought to you by tripadvisor

3 star rating
9may2009
May 10, 2009

No

Brought to you by orbitz

3 star rating
Dirty, Dirty, Dirty
February 22, 2009

After we checked in, it became obvious we got a real dud. The room was unbelievably dirty and old looking. The walls were cracked, bathroom was very grimy with cracked tiles. The bed was very hard, only 2 bath towels were provided. I can't think of one nice thing to say about this place. To top it off at 8:30am... more

Brought to you by tripadvisor

3 star rating
Good Budget Hotel for the $$ - 15minutes from Scotia Bank Place (SENS game) - 1/2 the price of hotels closer
February 22, 2009

If you are looking for an inexpensive room for the night and are not expecting any extras - you can't beat this place....
Went to SENS game last week and found this hotel on hotels.com. Booked the room for $65 with hotels.com on telephone 5minutes before we walked in and no problems. Checkin staff was friendly - in fact they... more

Brought to you by tripadvisor

3 star rating
No complaints
February 07, 2009

After reading some of the reviews I was worried but booked anyways.
The place was clean. The staff was OK. it was well situated for our requirements.
Some jerk yelled in the hall at 23:00 but that's not the hotel's fault
I would recommend the place and they are renovating so it will get better.

Brought to you by tripadvisor

3 star rating
Business
November 20, 2008

Overall, the motel was satisfactory. I stayed on a business trip and it was adequate for my needs. Not a real picky person and this hotel had all my needs.

Brought to you by orbitz

3 star rating
Really Don't Get What All The Complaining Is About
November 06, 2008

So I read these reviews, got turned off from the hotel and went back to trying to find something reasonably priced and close to the venue I needed to be at. When neither parameter could be met, I thought well, I'll book the hotel for one night and if it's really bad, I'll move for the other 5 nights I'm... more

Brought to you by tripadvisor

3 star rating
Below average
August 04, 2008

Stayed here over the Civic Holiday weekend, it was nothing to write home about. The hotel is quite old and the facilities shows its age. The elevator was somewhat defective as we couldn't get to our floor until after a couple trys (the buttons have no indicator on them).
The room is a bit small for the price that they... more

Brought to you by tripadvisor

3 star rating
Give me a break
May 16, 2008

I brought a team from BC to attend a National Championship tournament a few weeks ago and stayed at the Embassy West which was a "suggested" hotel by the booking agency for the tournament. We arrived at midnight and found that we were given rooms in a construction zone. There were tarps stapled on the walls that were opened up... more

Brought to you by tripadvisor

Business Description from the Web
English
December 11, 2013

With a stay at Embassy West Hotel in Ottawa (West End), you'll be close to Ottawa Hospital Civic Campus and Canadian War Museum. This hotel is within close proximity of Canada Agriculture and Food Museum and Commissioners Park. Make yourself at home in one of the 121 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. 32-inch LCD televisions with cable programming... more

Brought to you by kayak

November 09, 2013

Located off of Highway 417, this Ottawa, Ontario hotel is within a 12-minute drive of Carleton University and Algonquin College. Guest rooms feature hardwood floors and free Wi-Fi.

At the Embassy West Hotel Conference Centre, every room includes a 32-inch (81 cm) flat-screen TV. The suites provide a kitchenette with a refrigerator and a microwave.

The MacDonald-Cartier International Airport... more

Brought to you by booking

September 09, 2013

Embassy West Hotel Conference Centre offers these services: hotel, lodging.

Brought to you by ourbis

September 05, 2013

Just off Highway 417 on exit 124 and minutes from downtown Ottawa, this newly renovated full-service hotel and conference center provides guests with brand new, affordable and luxurious suites, complete with LCD TV and kitchenettes. The Embassy West Hotel is conveniently situated in close proximity to the citys business district (only 7 km or less than 5 mi away), Parliament buildings, and the... more

Brought to you by yahootravel

August 30, 2013

Property Location
With a stay at Embassy West Hotel in Ottawa (West End), you'll be close to Ottawa Hospital Civic
Campus and Canadian War Museum. This hotel is within close proximity of Canada Agriculture and Food
Museum and Commissioners Park.

Rooms
Make yourself at home in one of the 121 air-conditioned rooms featuring kitchenettes with
refrigerators and microwaves. 32-inch LCD televisions... more

Brought to you by ian.com

March 05, 2013

The Embassy West Hotel & Conference Center is located just west of downtown Ottawa, Canada. The hotel sits off Highway 417, granting guests easy access to attractions such as the Parliament buildings, Byward market, museums, resturants and the entertainment district
For recreation, guests can enjoy a heated pool and sundeck, or workout at the on site fitness center. For parties, corporate... more

Brought to you by gusto

September 06, 2011

This Ottawa accommodation is just off Highway 417 and about seven kilometers removed from the downtown area. The Embassy West Hotel Ottawa is nearby local attractions like the Tulip Festival, and the Experimental Farm and Museum. You can find the Embassy West Hotel Ottawa at 1400 Carling Avenue in Ottawa, Canada. This hotel is just 10 miles away from the MacDonald Cartier International... more

Brought to you by 10bestca

May 07, 2011

Guests will enjoy complimentary wireless internet access, free parking, and an on-site restaurant that serves healthy homemade meals.

Brought to you by travelocityca

Tips About This Business
English
September 20, 2011

.

cuisine type -

location

.

Consulate cafe

cuisine type - italian

location - on property

distance from hotel -0.6mi / 1.0km

serving fresh and delicious food at reasonable prices.open

daily for breakfast lunch and dinner.cocktails draught beer

scotches and martinis are offered in addition to the

consulate cafes menu.

Brought to you by travelocityca

All Rights Reserved © 2008-2020 Weblocal.ca