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2.5 stars 114 reviews

Econolodge Downtown East

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112 Montreal Road
Ottawa, ON  K1L 6E6

(613) 746-4641

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What the community has to say about Econolodge Downtown East

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Reviews [1]
English
2.5 star rating
Arsene Lupin Gatineau September 12, 2010
Awesome!

I really enjoyed my experience at the Comfort Inn Downtown. It is bang in the middle of everything I need and there is a lot of action going on within as well. Great place, great people!

Other Reviews from the web
English
2.5 star rating
Not bad.
November 19, 2014

Staff are friendly, services limited. Comfortable for a days stay but they might want to add some more lights in the rooms.

Brought to you by expedia

2.5 star rating
Ok
November 19, 2014

2 stars..do not expect much. Small room. But nearby downtown whih is good.

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2.5 star rating
close to downtown
November 19, 2014

quiet neighbourhood. Tim Hortons next door. Gas station up the street for rental van.

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2.5 star rating
An ok hotel
November 19, 2014

It was fine for just a place to rest your head- not more than that. Lots of parking so that was one of the only positive things.

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2.5 star rating
Ok
November 19, 2014

Price was good and the room was ok...However, I requested a non smoking room but cigarette smell was everywhere when the door is open. The smell was not in the room, it was in the hallway but I did not apreciate .....tobacco smell was pretty strong and we travelled with two small children.... more

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2.5 star rating
Dirty unkept rooms
November 19, 2014

The carpets were pre-historic with stains having lived through the ages. The room was smelly. The complimentary breakfast was namesake with even cereals not part of the menu. The front desk person was very friendly

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2.5 star rating
Hotel was physically tired but fulfilled need.
November 19, 2014

Though the facility was in need of a face lift, at the pricepoint, it worked. It was more than 1.5 miles from center of town - was advertised as a mile. Easy walk. Somewhat sketchy neighborhood (check cashing and pawn shops) not far from Romanian Embassy. Decent food within easy walk towards town in small family operated spots. the room had a bit of a stale smell and was more motel - the first... more

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2.5 star rating
Great hotel
November 19, 2014

I was in Ottawa, for eye surgery. Wanted an hotel that was close to the hospital. This one was ten minutes from the hospital. The hotel seemed to be recently renovated. The room was spacious and clean. It is near neat places to eat. Just across the street there is great place to eat. The staff was super helpful.

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2.5 star rating
Okay for the money
November 19, 2014

I chose this location because it was fairly close to the train station and I needed to catch an early train. Not much to recommend the neighbourhood, but it's fine if you are just using it as a jumping off place. It didn't strike me as being as sketchy as I had expected from some other reviews. It's a pretty easy walk to downtown (20 minutes or so). The hallway could have been cleaner, but the... more

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2.5 star rating
Good location for Bus Driver
November 19, 2014

Good Location for large vehicles however disappointed at being gauged for parking at $40 per night

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2.5 star rating
Convenient to the meetings I was attending
November 19, 2014

Continental breakfast was the worst I have encountered in my travels.

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2.5 star rating
simple hotel in downtown
November 19, 2014

We chose this hotel because it is closer to downtown. The hotel is very old and need some renovation. The hotel smells smoky, and the carpet is dirty. I am not sure if it is because someone smokes there all the time. The heat in our room does not work well so we had to adjust a few times at night. It is either too hot or too cold, so we did not sleep well at all. The staffs are super nice and... more

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2.5 star rating
Better Service
November 19, 2014

It can be better I know it can be... Rooms cleaner... more

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2.5 star rating
Location reasonably convenient
November 19, 2014

The common areas, particularly the passageways, stairways etc were in rather poor condition and not cleaned properly. The rooms were not too bad but the whole place seems to be in need of renovation eg. there were signs of water leakage on ceilings which had not been attended to.

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2.5 star rating
stay away
November 19, 2014

Since my trip (winterlude fest) was a last minute decision, I had to pick this one, seemed close enough, on the bus route etc... However, place was horrible 1) Room is supposed to be "non-smoking" but was smelling like an army made a party in there. Reception told me smell comes from lower rooms (whatever) 2) I didn't expect any luxury, just "clean" would be nice but everything is room was very... more

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2.5 star rating
Do not recomend
November 19, 2014

3 of 6 outlets were burnt out, there was mold and hair in the bathtub and toilet

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2.5 star rating
cheap motel
November 19, 2014

The room was not clean, specially the carpet. No WiFi in room, had to be in main lobby to access it... overall not a good experience.

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2.5 star rating
Econolodge Downtown East Ottawa, ON, Canada
November 19, 2014

Very dirty, no cable tv, only one channel, the remote control didn't work, the chair were badly stained and very dirty, the same happen with the carpet. the bed covers were all burned, the room a\c was full of cigarette ashes.. never use this place again....junk

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2.5 star rating
Free Parking is added bonus
November 19, 2014

It is a good hotel for just staying overnight and needing a place to stay. Large parking lot with free parking and close enough to go to all the attractions

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2.5 star rating
needs improvement
November 19, 2014

run down, needs updating bathroom ceiling full of mold

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2.5 star rating
10 min from dt
November 19, 2014

Everything was ok. Breakfast provided very little options and old buns and cakes. Old TV only worked up to a certain volume and had green stripes on both sides. Excellent shower.

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2.5 star rating
I should have slept in the van
November 19, 2014

I had to stay overnight in Ottawa and booked this hotel. I rented a Van to bring some things back to Toronto. I should have slept in the Van instead. Further highlights: A non-smoking room smelled like smoke. The bathroom sink had permanent stains where it looks like a cigarette burned to the end. The bathroom door was damaged and wouldn't close The tiles were moldy The "fresh" towels were... more

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2.5 star rating
Econo Lodge Montreal St Ottawa
November 19, 2014

The desk clerk was fine but seemed upset we booked via Expedia the room stunk, the air conditioner sounded like it was going to blow up and we couldn't use it. There was coffee in the room but no creamer or sugars not even a stir stick. The continental breakfast was a joke stale croissants, fake orange juice, terrible jam and the only fruit was rotten apples in a bowl. I sincerely doubt I will... more

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2.5 star rating
Acceptable in all regards except noise
November 19, 2014

The heating system is too loud. On cold days, shutting it down is not an option. Free parking and continental breakfast were nice perks. Close to downtown.

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2.5 star rating
November 19, 2014

One of the worst hotels I have stayed in. The continental breakfast consisted of stale crusts of bread, cold coffee, no butter, placed in a cold dining area with virtually no heat in mid winter. Lack of sufficient towels and bedding and upon multiple requests was this provided.

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2.5 star rating
Not recommended
November 19, 2014

Hotel room had cobwebs, stains on the floors and mold in the shower. Room was supposed to be non-smoking and reeked of smoke. Very dirty hotel. Located in a dirty looking area of Ottawa.

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2.5 star rating
disappointing breakfast
November 19, 2014

It was just a short stay and I didn't go to sight seeing around downtown. The breakfast was poor . terrible orange juice and just a few kind of breads.

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2.5 star rating
50:50
November 19, 2014

Needs renovation for the price charged as to pay 80 plus . The rooms should be more comfortable and clean

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2.5 star rating
Worst hotel
November 19, 2014

Nothing good to say about this hotel... I wont recommend this hotel to anyone

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2.5 star rating
Convenient location
November 19, 2014

Reasonably clean for an older building. Quiet rooms, didn't hear a lot of the "neighbour noise" I've heard at others. Close to a variety of businesses and a short drive to Parliament Hill/tourist areas.

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2.5 star rating
Cold
November 19, 2014

It was extremely cold out, (-26) when we stayed and we just could not get the room to warm up even after boosting the heater as high as it would go.... We used the blankets on the second bed as well as our own in order to be able to sleep. Also on the last day the phone in the room stopped working.... not a pleasant stay.... more

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2.5 star rating
Clean and affordable
November 19, 2014

Nothing fancy but it got the job done. Clean, comfortable...what more do you need

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2.5 star rating
Scummy
November 19, 2014

Just your average typical scummy hotel. The room was really small. When you look closely is when you see the filth. For example in the bathroom, I looked up at the air vent that was running and it was so grimed with dirt it was essentially useless. There was filth and dust on everything a normal hotel would usually clean such as the hair dryer. Why was there grime an dust on that??? Just stay... more

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2.5 star rating
well located but the over all upkeep was poor
November 19, 2014

We checked in at about 1030 hrs and were allotted a room in a building which looked poorly maintained. The house keeping as well as the building maint was pathetic. Since the whole block and our room was stinking we requested to change the room but the receptionist rudely refused our request by flately saying " we are fully sold and can't offer you any other option"

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2.5 star rating
Not bad
November 19, 2014

Not that bad, but i won't recommend this hotel to anyone. Compare between the price you pay for the room and the room condition, not worth. Some of the doors need to push hard to close it which make it very noisy to the others

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2.5 star rating
Seedy Neighbourhood, Grimy, Stale.
November 19, 2014

Seedy neighbourhood with professionals on the street, and in front of and in the laneway of the hotel, and in an architecturally very similar looking building that shared a parking lot with the hotel. Customers were driving in the laneway outside my window trying to get the attention of the professionals. The public areas were grimy. Engraved signage had grammar errors. The alarm clock was... more

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2.5 star rating
Disgusting Breakfast Area
November 19, 2014

The dinning area was dirty, tables were not wiped clean, sugar and water were all over the serving counter. No one was in the dinning area to refill serving trays and pitchers for juice.

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2.5 star rating
worse condition than expedia advertised
November 19, 2014

dirty windows in and out, never enough towels for 3 people booked per room, holes in hall ceiling, smell gave us migranes, only one man at desk was really nice, others were bit snotty

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2.5 star rating
Not as advertised;-(
November 19, 2014

The photos must be very outdated! The first room offered was smelly and damp. The next one was slightly better but uncomfortable. Needs remodeling. The location is a bit sketchy as well.

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2.5 star rating
Get what you pay
November 19, 2014

smell bad in room .we couldn't sleep. Not look good at all. Next time stay other hotel and pay more ..It's better.

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2.5 star rating
Disgusting.
November 19, 2014

I knew going in that for the price we weren't getting much, but at least a clean room would have sufficed. The carpets were visibly filthy and felt damp and sticky. The room wreaked of cigarette smoke and the shower was gross. Visible grime around the tub and on the tile work, plus peeling paint on the ceiling and walls. And it would have been nice to know the hotel was under constriction. The... more

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2.5 star rating
25 minute walk from Parliament Hill
November 19, 2014

Hotel chosen because of location. Hotel in need of some upkeep. TV didn't work and carpet was stained in many places. Cigarette burns on bedspread even though it was a non-smoking room.

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2.5 star rating
No Heat
November 19, 2014

I've stayed at many different Econolodges and never had a bad experience until this stay. There was no heat in the room and nothing could be done. The room itself was clean and otherwise comfortable but in the dead of winter no heat is not an option. I had to sleep fully dressed with a sweater on under the sheet and comforter. the breakfast was a joke. The coffee was good but all there was to... more

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2.5 star rating
Reasonable but broken heater
November 19, 2014

It was good for the price but the heater was broken. It was on the whole time with no thermostat and the room was boiling hot. Did not enjoy the stay. Otherwise, it was clean and towel were changed daily. The neighborhood is a bit sketchy.

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2.5 star rating
Poor poor GROSS
June 01, 2014

The shower wouldn't drain in the 1st room they put us in. The 2nd, reeked of smoke, the carpet was dirty, cigarette burns and some pink residue on the walls, nothing was dusted. Website images are deceiving!! When I spoke to the manager, he gave lame excuses.

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2.5 star rating
Disappointment
May 30, 2014

We had wanted to stay right downtown but there was nothing available. We found this hotel through Cheap Tickets deals and they advertised themselves as "within walking distance". It could be walked if you wanted to go for a hike and had the time. In reality we still had to drive, but parking downtown was easy, though not cheap.The hotel is adjacent to a busy four way intersection with a 24/7... more

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2.5 star rating
Pleasant Hotel
March 17, 2014

Quite pleased with the comfort of this hotel. Only stayed one night, but, will stay again when we are in the area.

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2.5 star rating
Close to the downtown area
February 16, 2014

A little pricey for what you get. Kinda old inside. Very basic accommodations. Needs to be updated. Not much for the continental breakfast.

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2.5 star rating
Positively surprised
February 15, 2014

At first I was expecting the hotel to offer a poor quality service due to its price, but it turned out to be a nice surprise. We arrived before the check in time and at the reception staff said they would arrange things so that we could leave our bags straight away. Rooms are spacious, with good bed and bathroom.... more

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2.5 star rating
Econolodge Montreal Road Ottawa
February 09, 2014

We were very disappointed with our stay. Clogged sink in the bathroom, key did not work and required resetting everytime it had to be used. No heat in the room and it took until the next morning to feel comfortable with the heat. The continental breakfast was almost non exhistant. The night desk clerk lacked knowledge about most questions and situations we had.

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2.5 star rating
Beware
January 24, 2014

A poor hotel. Run down and old, very close to being a dump. I was immediately reminded of other motels I'd never get close to again. I booked this for location, sight unseen on the basis of photos and purported amenities and on the nature of other Econo Lodges I've stayed in elsewhere in the country, but will not stay... more

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2.5 star rating
I love it
January 21, 2014

This place is good...and i will stay here again and again

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2.5 star rating
No smoking rooms in theory only
January 03, 2014

In theory the rooms in this lodge are all non-smoking, but the policy is not enforced. Not worth the room rate for this reason. The first room I was shown the deadbolt didn't line up with the slot in the door. Both rooms smelled of cigarette smoke. The room I stayed in had a huge wet spot on the carpet - once it dried the carpet smell was nasty - pet urine and/or vomit. Carpet shampoo is in... more

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2.5 star rating
Just right
December 19, 2013

I needed a place to spend the night on a work trip that would be affordable, this was just right.

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2.5 star rating
Not Bad
November 12, 2013

It was ok.

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2.5 star rating
Aging hotel with minimal staff.
November 12, 2013

Petrified carpet, peeling wall paper, and deteriorating driveway/parking lot. Friendly staff, but don't count on the continental breakfast: you can choose between toast or pastry, the former juice machine dispenses only water, there was an orange-flavored drink in a pitcher, and a caraf of tepid coffee. I ate across the street at Tim Horton's.

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2.5 star rating
Weekend Getaway
October 29, 2013

Fantastic staff that were willing to help was awesome! We couldn't have asked for a better staff team!

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2.5 star rating
Location, location, location
July 14, 2013

The positive: Upon arrival the desk clerk wanted to make sure our room was ready so he left the desk and went to check on it himself....quite accommodating, so thanks Andrew! The location is within walking distance of the town center. Plenty of free parking. Beds good.
The not-so-good: breakfast almost a joke, not even a waffle maker! :) Room... more

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2.5 star rating
Econolodge poor to avrg review
June 23, 2013

The bathroom had a little mold on the ceiling, I tried bathing my baby daughter and the bathtub plug wouldn't stay in place. The bathroom sink was clogged and the TV didn't work. When I mentioned the fact about the TV on my way out the manager claimed the TV had been serviced that very same day and that you... more

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2.5 star rating
Cheap but not cheerful
June 03, 2013

The only things going for this hotel is it's relatively cheap price and easy access to the downtown and Parliament Hill. The hotel is badly in need of repair and renovation. Apart from certain entrances to ground floor, it was not wheelchair accessible (important to us). The continental breakfast was very limited. The coffee was decent. The staff were helpful and quick to respond when we... more

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2.5 star rating
standard 2 star hotel
May 29, 2013

decent location, decent price, decent hotel. It's what you would expect, nothing more, nothing less.

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2.5 star rating
Great Stay
April 29, 2013

My husband and I have stayed here 4 times. Each time the staff were very friendly. The rooms are inexpensive. The first night we stayed we had a problem with the heater in our room. Staff were unable to fix it at that moment, due to us checking in quite late. Although they did offered us to switch rooms or... more

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2.5 star rating
Almost like home
April 22, 2013

I live just outside of Ottawa but for business and personal reasons I often have to stay over for a night or two in the city and for the last 7 plus years my hotel of choice has usually been this Econo Lodge or it's previous incarnation the Comfort Inn. There are several reasons for this - the price is... more

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2.5 star rating
Fantastic Value for Money!!
March 19, 2013

Clean, great staff and quiet location. It's close to the downtown area, with free parking and free wifi. I got a free room upgrade upon arrival as well. Value for money truly doesn't get any better than this hotel. If you're looking for quiet, clean, inexpensive accommodations, this place is for you!

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2.5 star rating
Some pros, some cons - ya get what ya pay for
February 17, 2013

If you are looking for an economic way to have a clean room with plenty of parking and that is all you need, this is your place. We also found it to be very quiet but I see one or two other reviewers didn't have such good fortune.
If you are looking for a breakfast, a very nice setting or... more

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2.5 star rating
The worst breakfast of my trip
October 08, 2012

Everything was okay. The room was clean, the shower hot. The desk service seemed to be students sometimes and they watched movies, when nobody was around. But who cares? The only thing that bothered me was the bad breakfast. The orange juice was heavily blended with water and there was only one sort of cornflakes and bread.

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2.5 star rating
Below Expectation
July 16, 2012

We needed 2 reasonably priced rooms in downtown Ottawa for the Canada Day long weekend. Although still quite pricey, we got very basic rooms about a half hour walk from the Downtown core in a somewhat sketchy neighbourhood. It was a Comfort Inn when we booked, but had been down graded to an Econo Lodge prior to our arrival. The... more

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2.5 star rating
Desperate In Ottawa
July 05, 2012

Hotel has been downgraded by Choice Hotels from a Comfort Inn to an Econo lodge. It should be downgraded further to "delisted". We had no choice since we needed a handicapped room (in scarce supply in Ottawa). First night the rubber safety mat in the bathtub slipped while my wife was having a shower - she crashed out onto the... more

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2.5 star rating
About As Basic As You Want To Go
June 05, 2012

This hotel is adequate, clean(somewhat) and is basic.....very basic. Carpet is stained and chair had a cigarette hole in the upholstery even though the room was a non-smoking room.
Bathroom was dated but cleanish. Bed was unstable but once you were lying down, it was comfortable.
For Ottawa which is overpriced, it was worth the money but not much more.... more

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2.5 star rating
It was OK
March 26, 2012

Overnight stay (something last minute). Upon arrival, our room was not ready (we were a little early) but was given another room instead in the back. This part of the hotel isn't open during the winter and they just opened it up because the weather was getting nicer. I wasn't pleased to see a dead bug of some sort in... more

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2.5 star rating
Needs better management
February 22, 2012

We did a reservation through Choice hotel main number. The first room we got was disgusting since there was pee all around the toilet seat which had not been flushed, the handle beimg broken. We were then givrn asecond room that was unheated untilee got in. The bed structure was broken, the carpets were stained and there was mildew al... more

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2.5 star rating
Run down and looking sad
February 19, 2012

Close to downtown with free parking, but not a great place to stay unless you're looking for the bare essentials. The bed was not comfortable, and there was an electrical box hanging out of the wall. When we asked the front desk to fix it, they said it would be looked at the next day, but nothing was done. The... more

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2.5 star rating
Completely disgusting
February 04, 2012

I am not one to complain.... However, this was disgusting.... For start we walked into the room and it reeked like stale cigarettes. The bedding was ripped, the towels smelled like smoke, the continental breakfast had barely any choice and there was a hair on the cups. Not to mention the dirty kleenex we found to the left of Our... more

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2.5 star rating
Horrible Hotel
October 04, 2011

I recently stayed at this hotel and found it to be horrible. The front desk person was too busy on the phone to even acknowledge me entering. Once he did he was silent until he asked for my Credit Card. I asked him to be more vocal and explain why he was asking for all this info since it was... more

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2.5 star rating
Bad, bad, and bad
September 26, 2011

Ended up booking this place for a very last minute business trip, and they were the only ones with availability - and now I know why. It's basically like a cheap motel. The hotel looks very dated inside. The carpets have a terrible smell that hits you like a brick wall as soon as you walk in. The rooms aren't... more

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2.5 star rating
Driest breakfast ever and bad service
September 18, 2011

We stayed in this Comfort Inn for 2 nights. What means Comfort in this hotel? One Lamp was broken, the remote control of the TV didn't work, the floor was dirty, and in the morning you can't get a parking lot, because it's obviously a Park and Ride place.
We complained about the lamp and the remote control early in... more

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2.5 star rating
Simple, Clean, helpful
September 14, 2011

I had a one night stay for business. Hotel was clean and service was excellent. Slight hiccup with the room but was corrected immediately.

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2.5 star rating
pooor internet service
August 15, 2011

I booked this hotel on hotels.com It told me it was close to Parliament etc, great I thought being I don't drive I can just walk! i GET to my hotel and feel like im in the ghetto! get out my laptop no connectivity at all ..called the hotel front desk she's like ooh really like nothing is wrong..Tells me... more

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2.5 star rating
I should have stayed in my car
August 07, 2011

Building looked like it belonged in Afghanistan. Very poorly kept. Lobby was small and dingy. Parking lot is populated by drunks and/or worse during the night. Hallways smelled like roofing tar. Room was very noisy whenever the room next door used the shower. Ceiling of the room showed obvious water damage. Breakfast room and breakfast would not have been out... more

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2.5 star rating
Typical Hotel
July 03, 2011

Regular Comfort Inn. A bed. A TV. All that was needed. Maybe a 15-20min walk from Parliament but a quick drive. Very overpriced, however, were there for the Canada Day weekend so I guess it's understandable.

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2.5 star rating
Awful & Unloved By All
June 20, 2011

Building smelled worse (roof problems?) than any lodging I have ever taken. City was full (convention in town, as usual now), was last motel with rooms to let. Breakfast room was full of unhappy faces (guests & staff). Choice Hotels should be ashamed to badge this location. Room was clean but... the smell! Management should be ashamed. BEWARE!

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2.5 star rating
Comfort Inn - Neither downtown nor Comfortable
June 15, 2011

Stayed here on business and it was one of the few hotels with vacancy due to a concert in the city. I was supposed to stay for 2 days but checked out after one night. I would have checked out immediately were it not for the fact that I arrived at the hotel so late after working a long day.... more

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2.5 star rating
very expensive for a 2 star
June 12, 2011

We had to stay here due to a VERY busy weekend in Ottawa. Nothing was available in most of the city except for this. The hotel is very much like a typical 2 star motel. We were staying in the middle section which is not connected to the main area.
The entrance looks like a very run down motel. Inside... more

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2.5 star rating
Good thing it was a short stay
June 11, 2011

I chose this hotel for its location; close to downtown to the west but not in downtown with easy access to Carleton U to the south. The room was spacious but sparse in furniture. The carpet had seen better days and so did the mattresses. The blankets were the thin wool type over a thin bedsheet. One of the blankets... more

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2.5 star rating
Great Location, Great Value
May 12, 2011

I recently stayed at this hotel, having read its reviews on Trip Advisor I was very concerned, but as the hotel was close to my appointment I took a chance. I was pleasantly surprised at what I found. The hotel needs painting to the outside and better landscaping, the rooms are very comfortable, clean and comparable to the normal 5... more

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2.5 star rating
Below standard - not "downtown
February 21, 2011

Back in the States, I'm usually very happy with Comfort Inns, but this is the third sub-standard Canadian Comfort Inn I've stayed at in the last 6-8 months. It's a series of "annex" buildings, behind a gas station a good 10 minutes from the actual "downtown" area. Bed was nice, but heat on first floor was barely able to keep... more

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2.5 star rating
Clean and comfy
January 01, 2011

We just stayed for a night but we had a pleasant stay

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2.5 star rating
Front foyer smells of moth balls.
December 04, 2010

Front foyer smells of moth balls. The place is old and for the price I'd expect more. A number of guests had issues w their room, and I think I was then given one as the bathroom towels had been used. Not in downtown - required to get a bus into town.

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2.5 star rating
Dreary but budget hotel
October 07, 2010

Had no choice - had to book here for business as no other rooms available. Although the service was fine and room was ok the whole place was bit dreary and depressing to me. The location was 20 min away from most downtown locations so there were a lot of taxi fares during this trip. I would suggest skip breakfast... more

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2.5 star rating
Excellent Value and Comfort
September 14, 2010

Hi, I was on a business trip to Ottawa and since my usual hotel was full I had no choice but to stay at this Comfort Inn. I had read the reviews and was quite aprehensive about staying there but to my utter amazement, I found it to be an excellent value hotel and very comfortable. The room that I... more

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2.5 star rating
Great place!!! Enjoyed our stay
August 18, 2010

We checked in an hour before check in and the manager who was wonderful checked us in and gave us a room on the second floor. I mentioned to him that we have a small child and lots of bags, so he gave us a room on the 1st floor instead. I also asked for a fridge since we were... more

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2.5 star rating
noisy ac
July 14, 2010

clean hotel, but couldn't sleep because of the air conditioner noise

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2.5 star rating
The person checking me out in
June 27, 2010

The person checking me out in the morning was in a bad mood, and very unhelpful. This place could do with a serious makeover, its musty and gloomy. Will not stay here again.

Brought to you by orbitz

2.5 star rating
Worst Stay Ever, Horrible Customer Service
December 25, 2009

I stayed here with my family December 26, 2009. They started plowing snow at 10:45pm and an hour later they still weren't done. It was extremely noisy with the trucks dragging the plow on the ground. I called down to the front desk and they said they can't do anything about it. I would not recommend this place to anyone.

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2.5 star rating
Bad service, wireless internet connection not working
December 04, 2009

Ok, I stayed in this Comfort Inn for 5 days just last week, I will not recommend anyone to stay here.
I'm on a business trip, so internet connection is very important. The technologies nowadays you won't think there will be a problem for internet connection, but there is a big problem in this Comfort Inn. The first night the... more

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2.5 star rating
Dirty and in an unsafe neighborhood. It is not your typical Comfort INN
November 28, 2009

I read other reviews and they seem to be pretty accurate. Before I start the negative part, which there is a lot of, I must say first, the staff I dealt with were very customer service oriented and helpful when they could be.
For those that don't have time to read: They advertise this place has been recently renovated.......I was... more

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2.5 star rating
We were more than happy with our
August 31, 2009

We were more than happy with our short stay here. Lovely comfy beds and quiet at night. Bus literally across the road takes you the short ride into town. Tim Hortons also across road for a quick snack. Would stay here again.

Brought to you by orbitz

August 26, 2009

The Comfort Inn Downtown Vancouver, nestled on the coast of beautiful British Columbia, Canada, is not your typical Comfort Inn. Situated in the heart of Vancouver within the Entertainment District, we are a small boutique hotel where you can expect a personalized level of service, and an abundance of amenities at hand.

Brought to you by canpages

2.5 star rating
Unsafe neighborhood, apathetic customer service, worst motel ever
May 31, 2009

Not being familiar with Ottawa, I booked several nights in this motel because it was close to Byward market. To my chagrin, I discovered that this is a very seedy area of town. The rooms were not secure, and a haven for theives.
When my laptop and other electronics were stolen, the hotel did nothing, and proceeded to snub my... more

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2.5 star rating
Worst Comfort Inn Don't Stay Here
March 01, 2009

FOLLOW MY ADVICE.
I was VERY disappointed with this Comfort Inn. Let me say it was the WORST Comfort Inn I have ever stayed in. This is not up to the standard. There were crumbs under the phone, the bathroom OBVIOUSLY needed renovating and it WAS CHEAPLY isolated. Everything single thing seemed DIRTY and worn out.
We heard the guy... more

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2.5 star rating
Never again
December 26, 2008

Disappointed in the room. There were ants in the bathroom and crumbs under the phone when I moved it and my computer did not work with the free Internet. Agree staff very friendly and helpful. I have stayed at Comfort Inns before in the US - and this not up to standard. Liked the free parking although parking lot glare... more

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2.5 star rating
The Good, Bad and Ugly
September 14, 2008

My wife and I stayed there for two nights much to my regret. The room we had faced the same gas station that one of the previous guests mentioned and it was busy all night with traffic. The room looked dirty, the bathroom needed renovating and the sink was filled with cracks and even the towels were dirty which I... more

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2.5 star rating
Where's the comfort
September 03, 2008

We booked the hotel online at an internet user fee of 95$ for a Tuesday night. We didn't expect a jacuzzi but at least a clean, comfortable room. What happened at our arrival was a real joke. The hotel refused to let us stay because I didn't have 200$ on my credit card...that double the price of my room, and... more

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2.5 star rating
Panhandlers at the door
August 17, 2008

The staff was friendly and helpful. The room was pretty small and not the cleanest, the windows were disgusting. As a business traveler a fridge and microwave are important, this had neither. The hotel is set up as a courtyard surrounded by separate buildings that house the rooms. The rooms all are accessed by an outside door, motel style. I... more

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2.5 star rating
Bad
July 06, 2008

Room was horrible, smelled of mould, and cleaner. Ended up leaving right away. Front desk staff were flexible enough... more

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2.5 star rating
Perfectly Comfortable
June 23, 2008

Arrived late at night (10:30PM) and took #97 bus from Airport to Hurdman stop, then #3 bus to Vanier & Montreal Rd. (about 10 minutes). Short 3 minute walk to hotel. Had a perfectly comfortable, truely non-smoking room for 5 days. They have a free continental Breakfast in the morning with just enough to get you going for the day,... more

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2.5 star rating
Thought it was great
May 02, 2008

Considering all the previous reviews, I was concered about what would happen when we arrived. I was pleasantly surprised! The price was a steal for what you get - I think this place is definitely a 3-star hotel or higher. It was clean, very friendly staff, good breakfast, all the extras like wireless internet (or internet in the lobby), very... more

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2.5 star rating
Never on a Saturday
March 16, 2008

wow...where do i start...my experience bordered on ridiculous...after my wife and i were coming back from the casino at about midnight...we thought there was a fire alarm...there was a huge crowd outside the comfort inn...as it turned out, it was a "soca" night dance...we had to drive through the crowd to find absolutely no parking...we circled the complex...party goers where... more

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2.5 star rating
Great stay for an okay price
February 15, 2008

I booked my rooms online and recieved the internet user rate of 98.99 a night. i stayed for two nights at the end of augest. Although it was a bit of a hike to all of the main attractions, there was plenty to look at along the way! The hotel is located right beside a gas station with an attached... more

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2.5 star rating
Decent? Yes. Downtown? No
September 17, 2007

They are cheeky, really, calling this Comfort Inn 'Downtown'. It's not. It takes about 20 minutes to walk to downtown Ottawa from the Comfort Inn, but this is balanced out by the fact that this motel was the cheapest decent accomodation that my boyfriend and I could find in Canada's capital. And we don't mind walking - although one day,... more

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2.5 star rating
Check your room out before you check in
August 03, 2007

We arrived at the Comfort Inn and everything looked good until we check out our room.
The standard room that we were given was terrible, the room smelt musty and old.
I usually don’t complain about rooms, however the smell was so bad I decided to. We got moved up the hallway to another similar room, that smelt ok, but... more

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2.5 star rating
Not worth the price
February 04, 2007

When we arrived at check-in time our room was not ready. After we waited for 40 minutes we were given the ok to go to the room, only after we would supply a credit card (the room was free from choice club). The rug was dirty and the bed had springs coming through it. I stay in hotels around 50... more

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2.5 star rating
A fair value at a good price
May 09, 2006

My wife, our 10 year old daughter and I stayed at this hotel for one night during a leisure visit to Ottawa. I booked the hotel through expedia.ca at CAD $87/night plus fees.
By my calculations, the hotel is approximately 4 km from the Parliament Hill, but on the same street (Montreal Ave. becomes Rideau, which becomes Wellington).
The room... more

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2.5 star rating
Decent
March 26, 2006

I was there on leisure travel. Room was not very big but comfortable. Good bed, everything worked fine. We found the staff to be friendly. It's not downtown (see other reviews) but the #2 bus runs directly downtown every 10 minutes, and the #3 bus is also nearby - go to OCTranspo's site for more info. We bought our bus... more

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Business Description from the Web
English
June 21, 2014

Property Location
With a stay at Econolodge Downtown East, you'll be centrally located in Ottawa, convenient to Le
Cordon Bleu Ottawa Culinary Arts Institute and National Gallery of Canada. This motel is within close
proximity of Strathcona Park and Laurier House.

Rooms
Make yourself at home in one of the 98 air-conditioned guestrooms. Complimentary wireless Internet
access keeps you... more

Brought to you by ian.com

May 31, 2014

At the Comfort Inn Downtown, guests can relax in any one of 98 newly renovated rooms, all designed to provide visitors with a clean, comfortable, and affordable 'home away from home'. The hotel's downtown location allows guests to easily enjoy many of Ottawa's most popular and exciting attractions, including the Parliament buildings, the historic Rideau Canal, numerous national museums, and the... more

Brought to you by whereca

September 13, 2013

The Econo Lodge® Downtown East hotel is conveniently located with easy access to Parliament Hill (Colline du Parlement) and the Ottawa Congress Centre. This Ottawa hotel is minutes from the Rideau Canal, the world's largest ice skating rink. Ottawa is home to the largest tulip festival in the world, the annual Canadian Tulip Festival, and the Ottawa International Jazz Festival, featuring some... more

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August 21, 2013

Comfort Inn Downtown offers these services: convention services, hotel, lodging.

Brought to you by ourbis

June 26, 2013

Business travelers will appreciate access to copy and fax services. The meeting facilities accommodate up to 100 people for most events and business functions. All spacious guest rooms at this Ottawa hotel have air conditioning, cable television and coffee makers. In addition, some rooms come equipped with microwaves, refrigerators, balconies, hair dryers, irons and ironing boards. For that... more

Brought to you by skoosh

March 06, 2013

Enjoy a downtown location without the downtown prices at the Comfort Inn Downtown, located just a few minutes to Parliament Hill, the Byward Market, and all of the other attraction of Ottawa’s downtown core. The Comfort Inn Downtown offers guests complimentary parking. The quiet setting is just the place to come and relax after a long day of meetings or of sightseeing. The Comfort Inn Downtown... more

Brought to you by gusto

October 14, 2010

Downtown property, just a 5-minute drive to the historic Rideau Canal, Parliament Hill, art gallery, museums, shopping center, and the Byward Market, 5 minutes to rail station, riverwalk, and bicycle trail. FREE continental breakfast, in-room coffee, FREE local calls, and FREE newspaper (Monday-Friday). All rooms have dataports. Car parking: Complimentary. Truck Parking: 40.00(CAD) per night.... more

Brought to you by kayak

September 06, 2010

All rooms have air-conditioning, clock radios, coffeemakers, dataports, and cable TV. Microwaves and refrigerators are available to rent.

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September 21, 2008

5 minute drive from downtown.

Brought to you by skooshca

Tips About This Business
English
September 06, 2010

Deringer*s

vanier grill

bourbons

dubarry

hard rock cafe

mercury lounge

swiss chalet

vineyard

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