Lucky for me.. th...

Lucky for me.. the staff and the doctor were at the top of their game. It was an enjoyable and eye opening experience for me, no pun intended. The way Dr. Pal explains everything in great detail and doesn't rush all your silly questions is why I will continue to come back and recommend her to anyone needing an eye doctor in the area. Her staff are just as friendly as she is. Makes it not feel... more

I found this place on Yelp. Because of the 5 star rating, I decided to give it a shot.

First of all, Dr. Shalu Pal, by herself, I would give a 5 star rating. She's very knowledgeable, and though the price is quite high, I would probably go back. She really did take her time and explain the importance of different lenses to me and answered all my questions.

Staff? Me thinks not. Firstly, they... more

Hello mam

I love you

I’ve been a client of Dr. Pal’s for a number of years now. I was actually a client of the previous optometrist that occupied her office space before she and her team moved in. Through this process, I’ve been able to observe the transition between operators, their differences in management style and the changes they’ve made to pursue improvements.
At first, I was a little bit reluctant about... more

Best eye exam I've ever had , Dr. Pal is so patient, she takes great care in ensuring her patients are truly satisfied.

She is exceptional, very informed of new technologies and techniques. She is a very friendly optometrist, and I do not know anyone who is not satisfied of her services. I recommend her without hesitation.

When I first found the reviews for this place while searching for an optometrist, my first thought was that they were somehow buying good reviews, because no other businesses in the map had even one review.

But the truth is that they're just that awesome. Everyone is so nice and clearly hand-chosen because they're a people person. And Dr. Pal is great at explaining everything that she finds in... more

I had an amazing experience at Dr. Pal's office. The staff was amazing and Dr. Pal helped my mother out with her eye problem. My mom was very happy and was excited to come back. I had the same eye Doctor for years but I think I found a better Doctor.

Dr. Pal 11/10

Thank you to everyone there.

Everybody is entitled to their opinion and here is mine... I went in to see Dr. Pal as a first time patient and she made a very good impression on me. I admit, I'm not your typical patient... I'm very analytical, "driver" shopping pesonality, germophobe, quite knowledgable in the optical field, fashionista so with that said, I can be pretty difficult to please. Dr. Pal has taken her time during... more

My wife and I, highly recommend Dr. Pal. The staff, the service, the merchandise, are all top notch. They really make you feel welcomed.
We both have very challenging prescriptions to fill. We know this from the many times that we have had to go back to other establishments, to get the 'correct' prescription, only to find that they made mistakes again. Dr. Pal filled out her own... more

Excellent Optometrist in the Downtown Core

Great Service! After visiting a couple other Optometrists, and going through horrible experiences, I was pleasantly surprised by finding a hidden gem with Dr. Pal's office. Not only was it convenient to get to by the subway, but once I entered the office I was greeted with smiles and great attitudes from all of the employees. It was a warm and charming environment without any pressure and it... more

hi hu r you

I just visited Dr. Pal today and it was the most pleasant experience for me.

Friendly staffs, great location and the doctor herself is really nice. She's very thorough and explained everything for me in plain English. A lot of Optometrist refused to see me unless I took the expensive eye exam from them but this is not the case. She also has great selection of sunglasses and contact lenses.

If... more

Best Optometrist in the GTA

Dr. Pal is the true definition of a professional - one who really cares.

Dr. Pal and her entire staff are professional, patient, friendly, and sincere. It is clear that they are really engaged in their work, and committed to making sure that everyone who walks through their doors has a positive experience, and that all their needs are addressed. Dr. Pal takes great care in doing a very... more

Wearing glasses all my life I've seen a lot of optometrists, but I have to say ... My visit to Dr. Pal was the best experience I've ever had at the optometrist.

Dr. Pal was very knowledgeable about all kinds of contact lenses, and took the time to explain the different types of lenses that would be best for me. She was extremely professional and patient with me as I tried contacts for the... more