Great weekend stay....loved the breakfast!

We stayed 2 nights here, as my husbands Christmas staff party was held at a downtown location, close by. Check in was quick and efficient, and our room with a king size bed was roomy, clean, and had a contemporary decor. The bathroom was quite large, as far as hotel bathrooms go. We were tired, and decided to eat in the hotel, rather than go out. My husband enjoyed the soup, and I loved my... more

Excellent staff but poor room comfort

The staff is super nice, the bedding is terrible!!

Great location, Downtown Calgary

Just up for a quick weekend...convient location, comfortable and contempory, staff was kind and friendly!

Downtown Calgary

Staff very attentive to needs. Valet parking was quick and courteous. Housekeeping checked back to make sure I had everything I needed.

Nice central hotel.

We were very happy with this hidden gem, they made us feel like royalty. We got a good room with a view of the city without breaking the bank, the staff were truly amazing and made this whole stay very worth it.

Very nice downtown hotel and a great rate.

Like underground parking. Room fresh and clean and heating cooling system very responsive.

Great beds!

We just stayed one night in order to go to a concert. The proximity to the Saddledome is great. I hadn't noticed the underground parking fee when we booked online, so be aware of that, and it seems to fill up pretty quickly. The rooms are a bit tired, but clean, and the beds were wonderfully comfortable!

Very friendly and helpful staff.

We arrived Friday evening and check in was quick and easy. We paid to park underground and drove right in. We stayed two nights and had to get both our room keys reactivated on the Saturday, but the staff at the front desk did this quickly. We also had to get our parking pass reactivated as we got an "invalid" code when we tried to leave. Again the staff did this quickly, and had remembered me... more

Great value, Great location in downtown

Staff, service, the room and location were all great. Actually the staff were above great, with the concierge offering to come up and show me how the hairdryer worked (in my defense it was confusing). My only complaint was that the fridge stopped working - obviously no ones fault, and they sent someone up to fix after I reported it.

Handy to amenities

Used this hotel as it is close to downtown, restaurants and easy access to number one highway. I also had gift cards given to me that I wanted to use. When I checked out the hotel desk clerk said that the room was already paid for and would NOT reverse the charges to enable me to use the gift cards. I was disappointed as this is the MAIN reason I had chosen a Delta hotel.

Excellent brunch

Brunch was very good, vegetarian choices were readily available.

Nice Hotel conveniently located.

Great Hotel with friendly staff. Rooms are spacious and well kept and the rooms that face North offer beautiful views of the Bow Valley and river. Bathrooms could use some updating and layout changes but were still very clean and functional.

Convenient hotel in downtown calgary

Downtown but close main arteries. South facing rooms have great views. Parking is expensive

Decent hotel

Hotel was alright. Parking is all underground with a clearance of only 6 feet tall so if you drive a truck you have to park in a un secure lot down the road from the hotel. Room was ok. Curtains were stained and the bathroom could have been cleaner. Overall not too bad.

It was good

Good hoyel i loved the starbucks coffee overnight lol

Good location to down town, and well appointed

The only problem was with the clients staying down the hall form my room, there was a group that made all kinds of noise from early evening to 0400 in the morning I complained to the front desk the first night and was addressed by hotel staff smartly, the second night did not bother. All in all a good stay.

Great deal on short notice

My wife and I lucked into a day-of-travel sale while the hotel tried to offload some empty rooms. In/out privileges in the parkade (the hotel stay provides a discounted rate for the parking) at a great location in downtown Calgary. Great shower, very clean room, and friendly staff throughout. Surprising amount of noise bleed through the door from the hallway, and the mattress's sag suggested it... more

Disappointing stay.

I was very disappointed in my stay. The bathroom was not clean when I arrived. I found hair in the bath tub and fingernails on the floor. The room phone and clock had an inch of dust on them which made me wonder what else hadn't been cleaned. The front desk staff were friendly and helpful, but even after I asked for my bathroom to be cleaned again, they did not clean the finger nails on the... more

Great

Nice hotel with excellent access

Hotel was conveniently located by bike rental and path, river, and restaurants as well as easy highway access.

Estuve muy a gusto es un muy buen hotel

Es centrico con una vista magnifica del centro de calgary me gusto

It was excellent

Everybody was friendly and helpful!!! Enjoyed our breakfast in our room it was there right on time and fresh

3 days in Calgary

We spent 2 nights in this hotel. The facilities are adequate and it is in a good location on the river and walking distance into town. Hotel staff were OK and tried to be helpful, but not very knowledgeable. The concierge recommended a most awful pub for us to have lunch, and his directions were vague so wasted time getting there for nothing. However, the price was good and they also provided... more

Excellent stay

We had a great stay start to finish, the rooms were lovely and the staff were very friendly.

Great stay

Modern hotel, comfy rooms, very clean, friendly staff. Only downside is pay for parking but that's par for the course downtown.

Good experience.

Despite a very busy long weekend we were treated with efficiency and courtesy by the staff from the moment we entered the parking lot to the moment we left. Parking was very limited, we were fortunate to find a space. Upon entering the hotel, there was a long line up at the front desk but it moved pretty quickly. We were given a choice of view, city skyline or the river. We chose the river and... more

Great value for downtown Calgary.

I was very pleased in every way with this hotel. This is now my go to place when I come to Calgary.

Great hotel in calgary

this is a good hotel for a business trip or a launch point to visit banff

Assessment of Bow Hotel for the business traveller

Staff were friendly and very helpful. Hotel is situated in downtown business district and close to Bow River and riverside park, Chinatown and a variety of eateries. Room spacious, clean and quiet. Restaurant and staff - excellent

Excellent Hotel

We arrived at the hotel late due to delayed flights because of weather. The staff were nice and friendly and met all needs.

Delta Bow could be better

The check-in process at the hotel took at least 15 minutes - way too long considering everything was pre-booked on Expedia. Also, mixed reviews for the concierge staff. One was knowledgeable and helpful. Another gave us wrong information about a bus tour of the city, insisting it was not operational that day, even though we later learned it runs 7 days a week. On the positive side, the hotel is... more

close to city center

at check in regisration was quick hotel staff were exceptional

Convenient, clean and affordable

Great choice for downtown location at affordable price. The hotel is very clean and well maintained. We had a pleasant stay there. I definitely recommend Delta.

Delta Bow Valley

Carpet in the room was wet in one spot. Long hair on my towel and in bathtub. Area where I put down my suitcase smelled like puke.

A really good hotel

The delta bow valley, rate in my top 5 hotel choice. Was one of the most comfortable place I've stayed so far. Good service and great rooms. Most comfortable bed I've been in so far. Also great view from the room. Would recommend this to anyone

Close to the zoo. Easy access to downtown.

First off I have to say the meals were outstanding. The chef and service staff at the bistro are in a class of their own! The evening meals were superior. I was disappointed in the cleanliness of our room. There was quite a layer of dust under the desk and bed area. Also, in the bathroom under the sink area. The beds and linens were very comfortable. My son has bad asthma so it was a little... more

Downtown hotel

We were staying in a 2 queen bed room, booked for 4 people. We requested a cot in the evening, waited an hour and a half, called the front desk again to request it again. 20 minutes passed then the front desk phoned and said we could not have a cot because there were already 2 beds in the room. With 4 people booked to stay I feel it is unreasonable to assume everyone is comfortable being forced... more

Treat!!

What an awesome hotel! Had a great stay! Hotel was amazing... Just disappointed with Expedias service !!

The only positive thing about the stay is the bed, it was very comfortable. There was no mention of the parking fee involved and there was no provision of any breakfast.

No question

Had stayed at the Delta in July. We're going on a long weekend business holiday and had no question as to where we would stay.

weekend away

Nice Hotel. Great Buffet. Good value when booked through the group I used. Will probably do this again in the future.

Great Stay

Enjoyed a really comfortable two night stay at the Bow Valley. The hotel is situated perfectly downtown, the rooms are comfortable, the leisure facilities are great. The pool was freezing cold, which kept kids out, which is a bonus, I guess. My only complaint was that both my room keys were deactivated during the last morning of my stay which meant I couldn't get back into my room after a... more

Great stay

Had a great weekend at the Delta Bow Valley. Good location for enjoying down town Calgary. Rooms are very nice ab the bed are comfortable.

Excellent

The last time I stayed here, renovations were underway and I must say that The improvements to the hotel are outstanding. The general feel of the lobby has improved and the rooms are very comfortable and attractive. Very comfortable beds and good air quality, which is important to me. I would stay here again and recommend it to friends. I had ordered room service right before the fire alarm... more

hostel near at hand dropouts begging

Apart for the hostel and dropouts everything was fine

Pepsi

We stayed on the 12 floor. We went to three different floors before we found a machine the worked and was not out of Pepsi That was a bit frustrating.

Run Down needs a facelift

It's the same old delta bow valley. Nothing has changed except the grout in the tile gets dirtier. It's starting to really show it's age, ripples in the carpet in the halls. Lots of scrapes and scratches on the walls. Nice to see they cleaned the tile up in pool area. I paid through Expedia but ended up with three separate transactions posted on my credit card totalling an extra $250 for some... more

We really enjoyed staying in this hotel!

We had a great experience in this hotel! 30 years ago, we had our wedding reception here and found that the quality of the hotel was still the same and the staff are extremely helpful! The location, in downtown Calgary, is excellent, the beds are very comfortable and the views are breathtaking! We would recommend this hotel to everyone!!

Nice place - just there one night for business

I spent one night there. Check in was efficient, room was good, clean, etc. Location is good.

Amazing

Everything from check in, room service to staff was immaculate. Will stay again

Tired but OK ...

First impression was of a tired hotel with floor coverings worn but perhaps due to winter conditions! Pleasant greeting and talked into a $40 / day upgrade (higher floor and buffet brekkie). Room OK and comfortable with free Wi-Fi and a fridge albeit $20 a day extra for parking! Expensive overall for what you got but we did get the tail end of the Stampede weekend. Short walk to town centre and... more

Very Nice Hotel!

It was pouring rain when we arrived, so we really appreciated the covered entrance and the underground parking. Our room on the 15th floor had a lovely view of the Bow River and the green hills rising from the Centre Street Bridge. It was the perfect location to watch a prairie thunderstorm.

Not so good.

Good location in calgary downton but during weekends everything near is quite closed.

Great location in downtown

This hotel is 10 minutes walking to the restaurants and shopping in downtown. The hotel staff is great. The parking overnight and including next day was only around $14 with in and out privileges. You can choose to go directly to the parking garage and the entrance has the instructions describing what to do if you are checking in. We... more

Awesome Beds

We stayed here last month because we had a social event to attend in Calgary. I picked the hotel due to the proximity of where the event was held. Our first complaint was our room was not ready upon check in and we were given the excuse that they were very busy. We were asked to wait in the lobby... more

Not great

This was my third time staying at the Delta, and quite possibly the worst. They seemed to have some sort of school convention going on at the time, so it was very loud and perhaps that's why we were put on an underused floor...but even so the state of the room was pretty horrid. The moment we walked in I... more

Fine hotel

Was here on business rather than vacation.
The rooms are pretty much what you would expect. Could be a hotel room anywhere. The level of cleanliness was first class and the walk in shower room was really good. We used the business lounge for breakfast and some meetings. This was a really good facility with a computer and screen which... more

Great choice in downtown Calgary

I stayed for 3 nights at the Delta Bow Valley in downtown Calgary. Calgary hotels must have been close to capacity as they all were very high priced the nights that I needed to attend meetings. Delta Bow Valley was one of the less expensive hotels, however, it was just as nice as any of the other more expensive downtown... more

A reasonable hotel for a stopover

We stayed at this hotel for one night as a stopover after driving the Icefields Parkway from Jasper to Banff.
It was clean and comfortable, even though we did not have a lot of time in Calgary.
Handy to downtown Calgary.

Great stay

Stayed for a week of R & R. The staff were great. Thank goodness the restaurant reopened for evening dining on the last night of our stay. Evening dining in the noisy lounge is not relaxing at the end of the day and the food definitely not as good as the restaurant - one out of three meals from the... more

Great experience

stay here a lot last year, this is a great property in the down town core, its close to everything, the staff is friendly couldn't have asked for a better place to stay. The room was awesome, as was the pool area. I recommend this hotel to anyone.

Brilliant Hotel

This was our 1st hotel on our honeymoon and I can say that we weren't disappointed! We were in Calgary for the Stampede and the atmosphere in the hotel was amazing. The rooms were big, clean and comfortable. The staff were really helpful and informative, especially concierge. The hotel is about 10mins from downtown which is a pleasant walk with... more

Good business hotel

I was here twice on business and this was booked for me, buy very happy!
Nice big rooms, good internet and friendly bar staff...
The Lobby is very welcoming from the Calgary winter storms.Great view from my room too!

Good weekend rates

We enjoyed our 3 night stay in this downtown Calgary hotel. The location is handy to the c train and is in the free zone. Check in and check out were quick and efficient. Lobby and rooms were pretty and very clean. Beds were comfy. Nice selection of toiletries in the bathroom.
Downside: lack of bathroom fan. Breakfast overpriced.
We... more

Very Nice Rooms, High Class for Cheap

My fiancée and I came to Calgary to find her wedding dress and needed an affordable room for the night, but not a c@!p hotel. We're very happy to get into the Delta for a great deal, comfy bed, A/C, Starbucks on site. Would stay here again. Highly recommended.

On the outskirts

This hotel is a little dated and it is located on the outskirts of downtown, probably a 20-25 minute walk from bankers hall. Its fairly dated and needs an upgrade. The lobby/reception area is not well designed and prone to overcrowding. The main bar is too small and poorly laid out. There are not enough elevators in service and again... more

Great downtown location

We began our Canadian Rocky tour here and could not have started our tour on a more pleasant and comfortable note. As we walked into the lobby that runs the entire length of the front of the building we were greeted by the doormen with a welcome and a smile. The registration process was very efficient and friendly answering any... more

Great Property, Great Service, No Complaints

I recently stayed at the Delta Bow Valley with a girlfriend, for a girls weekend in Calgary. I picked this property due to its proximity to downtown, as well as the great deal on their website. We were not disappointed with the choice. The hotel is basically spotless; the staff are one of a kind; and the rooms are amazing.... more

Definitely meet the 'home away from home

The best part of the Delta Bow Valley is the staff! Fantastic people who live the 'how can we help' customer service attitude. The breakfast buffet is one of the best I've seen. I can't say enough good things about this hotel.

Not What I Was Expecting

I recently stayed at the Delta Bow Valley because I was attending a conference in Calgary.
The hotel staff were amazing! The valet was great. I left a suit in my vehicle, called valet to inform them and it was delivered to my room in minutes. Likewise, the room service team was outstanding. My order arrived on time with a... more

A nice place to stay in Downtown Calgary

This place is typical of what you come to expect when you spend a little more money than a three star hotel. Room is large enough and comfortable. You know that you will get attention if you have a problem. The location is a little at the edge of the heart of the city, but not at all a problem... more

Quiet, clean, friendly

Great hotel, pleasant and helpful people working there. Beds extremely comfortable. Hotel right in town. I ate at restaurants in town and at the casino. Only thing that would have made it better is if there was a dance club, although if I had tried, I could have found one.

Good Service, Good Location

My first trip to Calgary, we decided to stay at the Delta Bow Valley, which is not a chain we usually use.
The hotel is well located and easy to get to from the airport.
Having gone in early April, things were still a bit bleak and wintry in Calgary for too much walking, but the hotel location is great... more

Customer Service was OUTSTANDING

I've travelled all over the US and Europe and have had many different hotel experiences, some good and some bad. I was in town for a conference and was not expecting this experience to be notable at all. However, from the moment I checked in I was so pleasantly surprised by the genuine warmth and kindness of every member of... more

Very nice

Very welcoming, clean rooms, very comfy beds, fast and great room service, pleasant staff. Simply, very great stay at this hotel. Definitely recommend to stay at this hotel. If we go to Calgary again we will defiantly stay at this hotel.

Still Great Service

It has been about 3 years since I stayed at the Delta Bow Valley. I remembered the venue for the great river view and the great service, neither has changed. Amir specifically this trip was able to help us with some special needs.
Now if only we could get some spring weather in Alberta so the pool deck would be... more

Really nice

We stayed 2 nights and the hotel was awesome. The beds were so comfortable and the pillows were like clouds. The pool and hot tub had way too much chlorine in them so that we couldn't even have a nice soak after our long day. The equipment in the exercise room was in really good shape and there were plenty... more

Everything was PERFECT

I was travelling with a small group (11 rooms) and booked into a different hotel for our Calgary stay (with not so great TA reviews). The day before we were to arrive we called the Delta BV and they not only accepted our group, but there 'expecting' us.
The sales manager came out to greet us. We all got great... more

Fine Modern Hotel in Good Location

We only stayed one night, in transit to Jasper next day. Our room was clean, bright and had everything you would normally expect from an upmarket modern city hotel. The staff were polite and very helpful. There's a car park. The hotel is a short walk away from central Calgary shops and restaurants. The room rate price was reasonable. We... more

Fantastic Service

We would like to thank Shaheen from the restaurant for your extra friendly service and your generosity in providing for our busy little family! Everyone at this hotel was incredibly accommodating to our family during our stay! The location is incredible - right in the middle of it all. The only thing I would recommend to families is to bring... more

Top notch overall

Stayed here for a night with my girlfriend. Shirley is so nice and efficient. She even upgrade us to club floor. What a nice surprised. Room is big, bed is comfy. We went for drink at the lounge and our server ( French lady) was very friendly as well. Your hotel have such a wonderful staff. I am very impress.I... more

Not bad

Stayed here for one night while visiting friends. The room was nice, the place was not noisy and full rowdy people, and the location is great. It was a bit pricey for what I got, but then again that's Calgary for you. I would definitely stay again.

Good value

We stayed at the Delta Bow Valley last weekend while attending a concert Good value for the money. Room was clean, comfortable and nice view of the river. Check in was easy, front desk staff very friendly. Didn't try restaurant or bar. Parking was convenient and there was special parking for oversized vehicles. Would recommend this hotel for the money.... more

Impressed

Found the staff at this hotel - especially room service staff - extremely friendly and helpful. Room was recently refurbished, tastefully decorated and spacious. There were all major amenities - gym, pool, etc. I had a quiet, comfortable stay of one night. Location was great. Gym is a bit sparse - only one of each machine, but I went during... more

Very Impressed

I was very impressed by a recent stay at this hotel. The room was very clean, and quiet. The location and view were excellent. The staff was very friendly and the food was great. The beds were very comfortable. The price wasn't too bad either. I have absolutely nothing to complain about with this hotel. I look forward to returning... more

This Hotel is located right downtown and was very convient for me....not only close to the office but lots of downtown shopping and restaurants/pubs.

What really made the stay so enjoyable was the staff...very personable and eager to please.

We will be returning for the Calgary Stampede this year in July and will be staying at the Delta Bow Valley.

Unique Quality: The Hotel has one... more

Not Impressed

I was at the Delta Bow Valley a few weeks ago for a 2 day conference and was less than impressed. The first thing that hit me as I arrived in the lobby from the underground parking was the smell of mold and musty carpet. The rooms for the meetings were ok but nothing of the Delta reputation. The temperature... more

Great stay

I stayed there for one night with my mum.
Good points:
- The hotel is beautiful, the rooms are very comfortables, big and clean.
- Excellent location
- Staff very polite and attentive
Bad points:
- when we did the checked in (around 2.20pm) nobody told us about the fire alarm test. This was annoying because when we arrived to... more

very nice hotel in the downtown area

clean rooms ,friendly and helpful staff in the heart of Calgary .Close to the Chinatown part,Calgary tower and many other attractions.
There is a pool and Starbucks coffee in the lounge area. :-)
There is a restaurant but we ate out .Cannot describe the quality of meals .

Wouldn't stay here by choice

Stayed here for two nights for a work conference.
Pros:
- Rooms for pretty large
- Relatively clean
- Flatscreen TVs with a decent selection of channels
- Gym/pool/hot tub
- Cleaning/banquet room staff were nice
Cons:
- Feels run down
- Terrible food (I can consistently get better food at a food court)
- Rooms are either too cold... more

Fast wi-fi, great stay

This is an excellent hotel with VERY fast free Wi-Fi and mini-fridge in suite.
The rooms are pretty comparable to the nearby downtown Marriott, with the bathroom being smaller and less luxurious.
Location wise it is close and within walking distance of everything downtown but is technically a bit more off to the side from the downtown core. It's about... more

Good location and wonderful staff

The hotel is very well located, just few blocks away from the main street and the Tower. The staff is absolutely kind and helpful. The room was spotless. Nice view, very clean. I'm happy I picked Delta Bow Valley over other more expensive hotels. It couldn't be better.

Great Staff, great location

We are from Alberta and decided to have a stay-cation in Calgary and chose the Delta Bow Valley as we have very good experiences with the Delta chain. We got the special package that included the tax and parking which we really thought was a good rate considering the parking fees in Calgary. We were there Thursday-Sunday, pretty quiet even... more

Clean, comfortable downtown hotel

We selected the Signature Club Jacuzzi Suite for our stay and were very impressed with the room. The bed was super comfortable and the large jacuzzi tub added to the relaxation. Very clean room, staff was super-friendly and helpful, and the proximity to downtown was convenient. The parking was really tight underground, but that was probably due to the renos... more

Nice Place attached to the +15

I've stayed here a few times and its a nice place. The bar downstairs seems to be pretty busy after working hours and generally helps promote a good relaxing evening. Staff is nice.

I used airmiles

I cashed in 1300 airmiles to stay here last weekend. For an additional 500 airmiles, I got breakfast included. Beware, when you show up at the restaurant you only get a continental breakfast for the 500 airmiles. If you want the full buffet you pay extra! We went for the buffet, and really enjoyed it. Excellent made to order omelletes,... more

Great rooms, Friendly and Helpful staff, Good amenities, Poor roomcleaning and Unchanging breakfast menu

The rooms are good and the amenities are excellent. I found everything to be in working condition. The building is connected to the +15 walkway on the second floor and one can easily go to any building within the downtown through the +15 walkway during the weekdays. However, the Telus building (the building right next to the hotel) is closed... more

Great service

We booked here through Hotwire & was pleasantly surprised! The staff was so friendly & accommodating to my family and I. Great central location & very easy to get to. Comfy beds that moved so we could push against the walls to keep the kids from ing out. Would definite stay here again!

Location

This was a quick trip for a family function and happened to search for a last minute downtown hotel. Great location on the northern edge of downtown. Older facility that has obviously maintained and renovated regularly. Front desk staff courteous, valet service was efficient. Rooms were nothing special but were quite clean. Fitness room, spa, restaurant all on 2nd floor.

Excellent service

We booked this hotel for our wedding in February and we were blown away by the amazing service we received. There were over 50 of us staying in various rooms and everyone commented at some point how wonderful the staff were. The rooms here are very nice, always super clean, and the pool and gym are great. I love the... more

Very nice rooms

Stay here once in a while when I travel through Calgary. The rooms are really nice and modern. The restaurant in the hotel is good. This hotel is really close to a lot of places where you can go eat, so don't feel like you have to stay inside. The bar has a very talented piano player in the late... more

Fantastic location for a Calgary stay

Stayed here in September for an overnight before travelling onto Banff. Was a perfect stay, staff were friendly and couldn't do enough for you. The room itself was spacious and offered all amenities that a traveller could want. We had a great view over the Bow River. Beds were extremely comfortable with those lovely Delta beds.
I did eat in... more

Pretty nice

I was on a work trip for a couple days and stayed here. The bed was huge and comfortable my room was very clean. The conference room they had wasn't too bad, they also had lunches and breakfasts catered the food was pretty decent. I also enjoyed that they had a Starbucks in the lobby area! I really had no... more

Good hotel and some slight inconsistencies

I spent more than a year at this hotel and got to know the staff well. The hotel is a bit aged, most of the time it is clean with the odd case or two occurences, decent service and is close to the downtown core. The staff are nice and courteous. I did manage to get Platinum status during my... more

Excellent Location for the Holiday Party Season

We recently stayed here on a Saturday night as we had a company Christmas party at one of the restaurants on 8th Ave. This hotel is within easy walking distance and ensures that the entire evening is seamless. We didn't have to worry about getting a cab home or even about where to park our car while we were at... more

I love this hotel

The Delta Bow Valley hotel is perfectly located. It is a very comfortable hotel, clean and the staff is very friendly and helpful.

clean and busy place

The room was good and clean, but it's getting a bit outdated. Reception was friendly but slow. Good luck finding some after midnight snacks in Calgary but the hotel has one vending machine. I got a fantastic rate when I booked the room. Regular prices are too high.

The staff were welcoming and friendly. The bed was comfortable and the room where spacious.

Excellent hotel. Great location. 5 minute walk to Calgary night life. Excellent brunch. Couldn't ask for better value for the money.

the room was clean and comfortable. the staff were friendly and helpful.

Location in downtown Calgary
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Arrogant receptionist at check-in Dust all over in the room Bathroom was not cleaned (same dropped objects - from previous occupant - on floor for our both days) Fridge set to freeze (put water in fridge, was solid ice block in the morning), no adjustments possible Overall run down hotel

die geräumigen Zimmer und das sehr gute Frühstück
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der Pool war für Erwachsene von 22 Uhr bis zum Folgetag 12 Uhr geöffnet. Wir machte eine Städtereise und wollten nachmittags in den Pool.

Getting a bit tired

Nice hotel, helpful staff, great breakfast, but just getting to that time where the rooms need an update!

网络路由器坏了，多次找服务台，他们说一会儿换个新的……但是直到第二天早上才送来（耽误我的行程）。另外- ，让拿一个被子，直到第二天离开酒店，也没有送来……停车场臭气熏天，而且脏

pulizia, ampiezza della camera, set di cortesia , piscina e idromassaggio, starbucks dentro la hall ( se non si vuole fare la colazione al ristorante dell'albergo), posizione dell'hotel (in pieno centro e attraversando la strada c'è la fermata dell'autobus linea 300 che porta dentro all'aeroporto partenze/arrivi )
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volendo trovare un difetto direi il fatto che alla reception non parlavano... more

Great decor & very spacious. The bathroom vanity had more than enough bench space to accommodate toiletries for 2. Very reasonable breakfast pricing. Courteous, smiling staff.
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Traffic noise was a bit of a problem, including the fire engines noise from the firehouse next door. Double glazing for that side of the building perhaps?

The luxury, the gas fireplace in lobby, the Multi culturism. The Asian people were by far the best mannered
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All your guests including us were profoundly frustrated by the wait time for the elevators. This wait made people pushy and unfriendly. Everyone complained about having to use the room card to start the elevator

The hotel was very comfortable and handy to nearby shops. No problem with being picked up for tour to Banff which they organised for us.

Breakfast was very good although a bit expensive
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Sun deck not very inviting

Large and clean room, very well equiped. The hotel is near the main
points of interest of Calgary.
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If I have to list one point, I would say that as it is a rather big
hotel, it is therefore a bit impersonal, but staff try to cover that.

food, comfortable beds, very nice especially considering the recent flooding

The people.
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nothing

Accomadating, friendly staff, clean
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Water alarm went off the first night and the second night the alarm went off at about 345 with no one in the room .

The location was great. Was able to walk to city sites. Staff was excellent. Friendly, helpful, pleasant, efficient. Loved it that the windows opened in the room.
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Lighting in the room was poor. Need brighter bulbs.

Clean room & awesome location.
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Couldn't sleep well because of road noise. Asked desk for another bag of tea which I never recieved. Front desk workers after 8pm wasn't very helpful.

From Check in to departure we could not fault the hotel

Comfortable bed and clean room, nice view of the river.
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N/A

Centrally situated, all amenities of the city easily reached and views of Bow River from room. Staff all very friendly and could not do enough to help.
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Nothing to not like with this hotel.

I generally stay at delta hotels where ever I go
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The staff totally embarrassed me in front of other customers, cause they double swiped my credit card which was denied, after calling my credit card company, found out what the problem was, never happened before hopefully this won't happen again

The staff were very attentive and couldn't do more when asked. Could see the Calgary tower from my room, and it was only a 10min walk away. Nice plus to have a Starbucks in the hotel too.

Staff was very friendly and the rooms were very comfortable. Bed was so comfortable I could have slept all day. :)
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The pool room had a strong chlorine smell.

Friendly staff
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Discomforting stains on bed linen and chair in first room we were allotted.

location
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no comment

Clean, great rooms, help full staff
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Limited parking, there was a large group there when we stayed.

Had a great stay and had a great view of the city walking distance to the tower.
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It was a bit noisy in the mornings with the construction next door and the pool was extremely cold

location and room
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1) Actually staffs was not so kind.... It seemed that they were not so professional.-stingy with smile and kindness and it could make visitor feel uncomfortable... 2) This hotel was the first hotel in my life who had no toothpaste, bottled water, slippers in the room. too inconvenient.... 3) The staff did not clean well. When I came back to hotel, waste of the waste... more

Extremely helpful staff, quiet accommodations, the 25th floor provides a fantastic view of the city and its surroundings.
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We were charged a parking fee for our vehicle. Upon our return home I checked booking.com site and the Delta did state on their site that there would be a charge for parking and that I had previously missed that point. Wasn't a deal breaker but most accommodations... more

Service and friendly
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No wine glasses in room.

nice view comfy
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no beer in the fridge. next time I know to order it ahead of time :) not a big issue at all.

I was VERY happy to be able to get a room (the last one, I was told), on a very busy weekend and same day booking
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The room was clean and the bed was comfortable. The toilet was filthy.

Good location.
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The room we had ("deluxe King" 2104) was very simple for the
actual cost of the room. The bedding (loose fitting) and pillows (too
long and thick) were not very comfortable. We recieved a discounted room
rate through trivago, I dont think I would stay at the Delta Bow if I
had to pay full price for the same room.

Room was clean, quiet and was a reasonable price. Staff was also polite and helpful.

The restaurant had amazing breakfast
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Hot tub closes early
\n\nThank you for taking the time to write a review. Our culinary team loves hearing about their food and service. Your feedback about the hot tub closing time has been passed to our leadership team. We are always improving based on our guests comments. We look forward to your next stay. Sincerely, Amurlee Stobbs, Executive Assistant

Loved it!

I wish I could afford to stay here without the package deal I had. I was given a "Pure" suite, which was completely hypoallergenic. Wonderful bed, comfortable suite, and the sheets felt soooo wonderful. Restaurant was pricey, and the menu was fairly limited. My salmon wasn't cooked, and when I sent it back I was offered a free dessert. (I don't eat dessert).I would go back if I could get... more

Convenience - great room. staff friendly and helpful

hot tub facilities
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front desk was mis informed, gave us wrong bill, and wrong information about the restaurant ie told us there was no buffet, but there was a large buffet

The city police was shouting and nocking at the door next to us at 1.30 am. It was scary and our sleep was distrurbed significantly. Everything else was good but I would not advice the hotel to friends for the above reason. Regards
\n\nWe apologize for the disturbance and your safety concerns. Incidents that involve Calgary City Police are not common occurrence at our hotel. We again apologize... more

Classy Hotel. Clean and comfortable. Great staff.
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Glassware and cups were real glassware. I prefer the disposable type
sealed and wrapped. I don't trust cleaning staff to wash the others
properly. (As seen on Marketplace)

Everything
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Cost money to park in their parkade.

The staff were very friendly and helpful, the location was very easy to find, parking was very easy, and the facility was very clean and well kept. The room was spacious and very comfortable.

Staff, Accomodation, Location

Location to conference
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Didn't like having a separate elevator for parkng

Loved the entire place, room was fantastic and the staff were amazing, particularly a man in reception called Paul who was possibly the nicest most helpful person I have ever met! I am returning next week!
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Nothing, it was great

I would've liked a bottle of water in the refrigerator.

The staff was awesome! Our check-in was very quick. The staff was very helpful with helping us with locations of places that were recommended by locals for us to go as a couple. We would definitely stay at this hotel again, Also has a great location in downtown calgary.

Delta bow valley

The hotel was very clean and the staffs seem quite willing to assist any way they could. Will definately stay there again and recommend the hotel.

Extremely good rate through Skoosh. Helpful staff - good parking in downtown Calgary. Full room service from morning until 11:00pm was great. Not fancy but comfortable. Would recommend.

Most Delta hotels have excellent bedding and Bow Valley was no exception. I love having 4 pillows to myself! In Calgary to attend a tax seminar, the location right across the street from the Harry Hays building was convenient. With the ++15 walkways connecting most of the buildings downtown, including the hotel, weather was not a factor for our pedestrian wanderings.

One night stay

Perfect for a short stay, rooms could be a little bigger but it's perfect for a short stay and the price is good.

Good Location. Pricy but good stay.

All the Hotels in heart of town are over $200 a night. This was about $250 with tax and parking included. But good Hotel and right in heart of city.

Good

Although it was old, it was a good hotel with supportive staff.

“This would be fine to a good 3 star hotel, there is no luxury and other than a pool and restaurants in the hotel it is no different than staying at a best western except the price is higher. The hotel staff were friendly. The shower and tub are dated. The fridge isn't even stocked, no robes old towels and the list goes on. For a 4 star hotel I expect more.”

Great For The Price

The staff is super friendly and accommodating.The room was excellent...in-house restaurant serves quality food.The head chef during dinner, came to each dinner table and introduced himself. He took a lot of his time to explain to me about Alberta's pride in their meat industry.In all honesty, the prime rib was the best that I have ever had.I would not hesitate recommending the Delta Bow Valley... more

OK hotel

The hotel was OK, I just felt it was too expensive for what you get. The room was OK and clean but the hotel deco could do with an improvement as it seems to be a little old-fashiones.

Delta bow valley

Staff was good, bad hotel.

Downtown Calgary Hotel

Excellent for a quick in and out business trip. Only a couple of block from a very large selection of good restaurants (heavy on Alberta beef) and this is good since the hotel restaurant is only ok.

Enjoyable stay!

Hotel personnel were exceptionally helpful and friendly. Pulbic transit is only three blocks away. Overall excellent experience. Would stay there again and recommend to others.

Great beds

The beds are very comfortable, does anything else really matter in a hotel?? They are all more of the same after a while... more

Delta was okay

The hotel itself and the room were clean and and comfortable enough. The staff are very friendly too. However, on the first day the cold (yes, you read right) water in the shower wasn't working. It was fixed over the course of the day. Then, I got mistakenly woken up at 6:00am by a wrong number, indicating that the guest name wasn't verified when the room number was requested. When I tried to... more

“The staff were great. There was a problem with the elevators so they upgraded my room. The rooms were very nice, and it's conveniently located downtown.”

“Fantastic place to stay in Calgary.”

“Rooms were a little small but quite functional. Not as quiet as it could be as a lot of hall noise could be heard. However, very good location, especially for the price.”

“Very well situated in downtown Calgary, nice and friendly staff. Perfect place to stay.”

“We were very pleased with the amenities at this hotel. The bathroom had lots of counter space. Friendly accommodating staff moved in a cot for us. The only problem was the noise from emergency vehicles through the night even though we were on the top floor. We had a great view of the flame on top of the Calgary tower.”

adequate

The transition from the parking area, under the hotel,was not pleasing, elevator and entry area were dirty, parking was expensive. Employees were helpful, location was good, hotel seemed a little aged.

“Good central location for bus travelers.”

Very nice.

Excellent accommodations, comfortable beds, convenient location, and superb service makes this one of my favorite hotels to visit.

Second time I've stayed at the Delta Bow. The staff is very friendly and the room was great, especially the exceptionally comfortable bed and big down comforter. Definitely will return and highly recommended.

Delta Bow Valley Hotel

Lovely hotel, and especially attentive and pleasant staff. We had a room on the 19th floor, with a fine view of the river. The bellman was especially helpful getting our gear into the room, and providing directions to get to the places we wanted to see. The hotel is in the City Center, very near to a wide variety of restaurants.