Poor service:
We have asked Crawford technicians to check our fridge. We clearly indicated that the compressor performs fine and provides.cooling. We ourselves suspected that the relay could be a problem and we have alerted of this to the technician. However, he has ignored our comment; instead, he has concluded that the compressor has seized, suggesting we buy a new fridge.
The Crawford... more

If you must deal with them, get everything in writing up front. They also botched the delivery date - after promising everything would be delivered by our move-in date, we're still waiting for the range to be delivered. And the dishwasher is sitting in a box in my hallway - three days after it was supposed to be installed. The fridge is installed but the water line is sitting in a coil on the... more

I had a probelm with appliance under warranty and it took approx. 5 different phone calls to get an appt booked for service.
After 2 cancellations by service man (they told me they depend on this man solely)and after I had to use a planned day offf work - not able to go out etc they called on the same day and cancelled.
Finally when he came (I sent a photo by email so they would know what part)... more

Greg proved to be very knowledgeable and helpful. He has been in the family business all of his life and knows his stuff.I bought 5 new appliances from him and expect to purchase several more.
He has a great sense of humour as well.
Highly recommended