I was very excited to get a consultation on what they could do with my hair colour.  I am mostly gray and do not want to go 'natural'.Unfortunately, they were very stuck in only one way I could go -- grow it out for 4-6 months, and then do a semi-perm colour every 2 months.  No middle ground with highlights or lowlights -- "God forbid"! -- so I left very unsatisfied.Maybe that is how... more

This lab is HORRIBLE. Coming from someone who has had their hair dyed blonde 3 times from a stylist at home in Vancouver, they booked me in for a consult and, after reading some of the reviews, I thoroughly agree that this salon is prejudice, lazy, and bougie. They said verbatim that they would only be able to get it a dark brown base and that it would take me 3 YEARS TO GET BLONDE. Receiving... more

My hair is ruined, over 50% of my hair has snapped off after coming here. I went in for partial and ended up getting a toner as well. The highlights were done very thin and they have all basically broken off and colour washed out to an unflattering tone. The colour was too bright of white blonde tone when i left the salon. They did offer to put in another toner when I said the colour was too... more

I came here when I was looking to get ombre done. My background is middle eastern and I have dark hair, which I told Raphael over the phone. That was my attempt at making sure we didn't waste each other's time. He still asked me to come in for a consultation. When I got there, in the first minute he told me I couldn't do ombre because my hair couldn't handle it. He said the lightest I could go... more

Re comment: wasn't upset about the "course of action", more so the way it was explained to me. If someone is going to tell me my previous hair colourist "f@!%!d up my hair" and then not proceed to help fix it... what's the point??

I'd give this place a 0 if I could.. Went in for a consultation with Raphael (the owner) as I'm in the middle of going blonde and he told me my hair was "f*cked" and... more

If you want a salon that really cares about colour, Colour Lab is the salon to go to. This salon listens to what you would like but doesn't provide unrealistic expectations. Without a doubt, they know what exactly what they are doing - they use only the best of products and from my experience, if you are a blonde, this is the only place to go in Toronto. Experience, honesty and really caring... more

The salon is tiny, the size of my bathroom. The owner Rapheal is rude; Egotistical and obnoxious! His attitude is disgusting. Salons like this should not exist in service industry. Very unprofessional! Do not go!

I had an amazing experience here and highly believe if you looking for a professional and different coloring you should definitely try here first . I had to drive an hour to be there but it worth it big time!!the staff are tremendous professional , kind and super friendly . I keep coming back here for years and strongly recommend it for those who looking for a excellent and professional service .

Kidding!!! I have been going to colour lab since they opened their doors. I arrived with over processed damaged hair years ago and today because of team Colour lab, my colour, the maintenance of my colour and the health of my hair have never been better. At 50ish, I an honestly say I have never been happier with my hair.  If you take their advice, you will be too.

Came in for hair color, and didn't get what I wanted. Didn't notice that the back of my head had a big blotch of hair color, and I dished out almost $300 for the color. I went to another hair stylist who told me it would cost $60+ to fix up the color because the coloring was off, especially at the back of my head. So I have to spend more money JUST to have the color back to one shade (at the... more

I went to Colour Lab for much overdue makeover for my hair. I was born a blond and as age has crept up on me my natural colour has become darker and the greys are popping through. I try to stretch as much time between colouring  because I have found it too pricey at the salon I was going too. As a result my hair was an absolute mess of brassy yellow blond with mousey brown roots. I went to... more

I can't believe my hair. I am embarrassed to go out its so bad. Instead of a bayalage my hair is just a gross blonde underneath my brown, and 3 stripes of blonde at the top that are not blended. What's worse is it cost $400 for the worst dye job of my life. My regular stylist, who gives me nice ombres and cuts for less than $300, would have been cheaper. I wouldn't have got it if I knew the... more

I have very dark/almost black hair and have never lightened my hair before because I was concerned about the damage it would do. I've been going to Colour Lab for my roots and my hair has never looked better. I get compliments all the time on how healthy and shiny it looks. So after a lot of thought, I finally decided to try balayage and I absolutely love it. The colour turned out beautifully... more

For a salon that specializes in COLOURING, these people don't know what they're doing and the place itself seemed pretty much like a joke. I read many good reviews before deciding to come here, but I wish I had read the good and bad ones beforehand.

The people who worked here were friendly but listening to them talk almost 3 hours about the Kardashians and their jibber jabber gave me a... more

Five hours and $200 dollars later I have somewhat fixed the disaster these people caused. I went into get my blonde highlights touched up. When the highlights came out orange, they put in a toner to cut the brass, leaving me with ashy blue hair. When I burst into tears, they told me I was overreacting and being unreasonable. They then used a solution to strip the colour, leaving it orange once... more

I first went into Colour Lab two weeks ago for a consultation. They were very honest w/ me about my expectations and what was possible given that I had been using semi-permanent black on my hair for a long time and wanted to go purple. Yesterday I had my appt. and I think the finished result is gorgeous. It's not exactly what I was going for originally but I had to be realistic w/ what was... more

If I could give a half star or no star I would!!!The Colour Lab salon on Yonge Street is complete bottom of the barrel, They are completely unprofessional, and my hair was Green, Grey and Silver when I was finished!That very evening when I got home I sent a nice email to Raphael who did my hair and asked if I could come in the next day. He wanted me to wait 6 days to even see him!! and without... more

I love this place. My life is crazy busy and I generally find maintaining my hair colour  to be a chore. I used to dread getting my hair done and spending 2+ hrs in the salon. With Colour Lab, we have a quick chat about what I want done (generally my roots but once in a while partial highlights or toner, etc..) and then they get to work. I'm not a super chatty person and they totally know how... more

I went to the Color Lab a while ago to get some highlights.My hair is dyed dark brown (nearly black) and at one time I'd had espresso highlights in it. I returned to one all-over colour eventually because it was easier to maintain, but eventually I wanted those espresso highlights back. I figured a salon specializing in colour would be a good place to go. I couldn't have been more wrong.

I... more

Stay away!

The first time I tried them, I was unhappy with my hair colour but gave them a second chance because they were really nice. The 2nd visit, they ruined my hair! I asked for the 'orangey' part that they did last time, to be fixed and to 'break up' the blonde with a warmer darker colour. They made me Bleach blonde with a product that burned my scalp for the 25 mins I sat there. The... more

Wasted my time and money in this salon.  Poor customer service following my complaint as my time is not considered valuable by the staff there.  Ended up with dark flat colour after two treatments, the second of which they offered me for "free" despite my pointing out it should have been done right the first time and therefore I have already paid.  Would have had better results at home. ... more

If you are looking to have blonde highlights.  I recently went in specifically for two-colour blonde highlights and came out with one pale blonde colour only, in a striped affect and far apart spacing, leaving large gaps of my natural brown colour all over.  This result does not blend at all with the rest of my gold toned highlights.The colorist (owner) Raphael did not look at the outcome after... more

I had an absolutely TRAUMATIZING experience at Colour Lab. I have never written a negative social media post in my life, but my experience at Colour Lab was so awful I need to warn other unknowing people who might be allured by the appealing advertising above and on their web site. I wanted to change my colour from blond to more brunette, keeping overall blonde highlights, which should be a... more