Huge Disappointment

Extremely dirty! Probably was wonderful in its heyday, but is rundown and dirty now. We could not wait to leave and did so as early as possible the following day. Pool was green (seriously!), outside room was FULL of cigarette butts all over the ground and trash can too was full of butts, really smelled bad. Fence to railroad only... more

Dirty

Not a complainer but our room was disgusting, green mold on wall, half eaten candies stuck on the table, we asked to be moved and they did move us but room still not great, very out-dated! Staff were not that friendly and I ordered 2 orange juice in the morning which cost me $8, because the o j for the... more

Find somewhere else

If you look at our other reviews we generally are happy with our hotels. BUT please do yourself a favour, don't book here. It's dirty and loud. The lobby smells of dirty grease. It is priced lower than most for the area but not low enough, actually at no price should you stay here! I can't believe that online sites... more

Don't waste your money

If you are willing to smell dope all night (which is illegal) and like loud noise.. This hotel is for you. If not, keep reading..
**Do not bring your kids here**
The mattresses are very dirty and there was stains all over the sheets. Rugs also dirty.
The a/c does not work in most rooms.
The staff will not deal... more

Mold in bathroom and fridge! Freezing room, heat did not work

Poor choice even by average standards.
The staff were friendly.
Entire hallways were either closed or under repair and halls/rooms that were available were old, rundown, cold and much smaller/cramped than advertised! Not an enjoyable stay.

As my sister was arriving a day early in Saint John and didn't want to pay for an extra night at the Hilton, she asked me to look for a decent place to stay that wouldn't be too expensive. After doing some research, I ended up recommending the Colonial Inn, and it looks like I did some pretty good research! Of course, it's a budget motel, so you can't expect too much luxury - although they've... more

Nooooo

Just don't do it.
We checked in and were greeted by the smell of curry, alcohol and cigarettes. Our room was down a terrifying hallway with hallway doors that would lock behind you... we passed a group of teens getting high in the hallway. Upon arriving at our dirty, scary room, we decided that it wasn't worth it and checked... more

shabby, unkempt

please do yourself a favour and avoid at all costs this place. our carpet was filthy, nothing worked, a light bulb blew by the bed. paint was chipping. towels were frayed. it was hideous. never again~

There is no rating low enough for this place...So bad

There is no rating scale that can cover exactly how bad of a hotel The Colonial is, terrible just doesn't do it justice. There is no exaggeration when I say it's the worst hotel I've ever been inside of. If I didn't have such a good sense of humor, we'd have chosen to sleep in the van instead of this... more

I would give this a negative rating if I could- do not stay here

Recently took a family vacation with a stop in St. John... we literally drove into the parking lot and drove right back out to find a better, safer looking place to stay. A homeless shelter likely would have been more comfortable than this. You could visibly see the locks had been pried off som of the doors and there were... more

Don't waste your money

The pictures are extremely deceiving, date the hotel by 10-15 years with no maintenance and only basic cleaning and you have today's version. The hotel is dinghy, the rooms are very basic with outdated decor and cheap bedding, the beds are hard, the carpets dirty (I didn't want to take off my shoes), the wallpaper is peeling and the walls... more

Stay Away and do not trust what they tell you

Had more of the appearance of a grungy bar instead of a hotel. Had stained sheets, dirty, beer bottles on the counter. All this for $75/NT, Only stayed for one hour then left with the assurance of a full refund. Of course I had to get my credit card company to reverse the charges for the first night. I will... more

Avoid at all costs

I don't see how any stars can be awarded to this place. The entrance/lobby was dirty, the back parking area was filled with drunks hanging out by their trucks; the door was broken (allowing free access); the carpets were dirty. We were scared. We stayed elsewhere. Don't stay there.

Book somewhere else to stay until renovated

Where to start......This place sucks, pool closed, ice machine broke, place smells funny, back door not even locked, restaurant only open for breakfast, bathroom looks like there is some mold in it as well, booked for 2 but might only be 1 night, see what happens....and none of this noted on the website, only worth about 25.00 a night if... more

A little uncomfortable

Aside from the lower price and very nice front desk worker, this place did not have much going for it. First we noticed the musty smell throughout the hotel that continued right up to our room., The floors were covered in dark stains which gave the impression that it wasn't clean, although it probably was as best as it could... more

Could not stay

Where to start?, Musty moldy smell throughout, Smoking gamblers at machines in front lobby, rat traps at the doors, bathroom you would not use, doors that did not shut properly, hot tub had disgusting foam in it, rooms have not be upgraded since 1960 (except TV), fitness room was an old treadmill and one barbell, carpet throughout was sticky. That's... more

1 day too many

My family and I stayed March8-9 2013 and that one day was too long, This place should not have any stars what so ever, the room was filthy, the stair ways were dirty , dim and the handrails scared us, the gaps between the railings were so huge , I'm shocked no one has fell through them, the bathroom was... more

The truth on this Inn

I recently stayed here on Feb 9 , 2013, I will say my stay was ok , I paid for a 3 star Inn and thats what i received. The place could be updated however i wasn't expecting glamerous accomodations. The pool here is really nice and large , it also has a hot tub and sauna, which my kids... more

there should be a minus side to the how do u rate this place

I have to say I would rather stay in A HOMELESS SHELTER AND LET MY WIFE DO THE SAME .
oh it was our honey moon .the Bridal suite was a complete mess the bed sheets were not changed when I asked for them to be dealt with I was given a look of scorn , and handled a set... more

yechh

filthy....if there is a board of health in st.john...they have not inspected this property....1st room had a broken airconditioner.....thick dust and grime...and..for the crowning touch...a thick level of mold both surrounding and in the bathtub.....2nd room had water issues....and the kicker was that the 3rd room offered was renovated and clean.....so....why were we put into the 1st 2... more

Needs to be shut down or majorly improved

The sad thing is that the people were very friendly and the place has alot of potential.
The reality is that is it disgusting in every aspect....2 days in the place and I couldn't even bring myself to shower. I paid $89 a night but it's more like a $40 a night cheap motel. The one thing that was amazing... more

worst nite of my life

we had stayed here before so i didnt think much of it when my husband booked us for the nite. the room was dingy no hot water and the hair blower kept kicking off. the furniture has seen better days and the restaurant was not even open will certainly not stay here again!!!! also we had to ask for a... more

The bad Experience in my life

Oh my god... we want to St-John's with our friend because she had to pass a lung's test. So we left from Edmundston in the morning and get there for her test....so we were a little bit tired so ( don't forget that we were only 3 womans and two kids in the car no gps) we find that this... more

Overpriced Mess and Worthless Management

Yes it wasn't an updated room we were checked into, but it was last minute and I just wanted a place to rest for the night. The room we got was huge and pretty clean so I was happy about that. Had a good meal even though it was late in the evening, was nice the restaurant was open so... more

Terrible.....a last resort only

The title says it all. We were looking for a place to stay and having no luck. The trip was a last minute impulse. The rooms were terrible. Damp, old, sheets had holes. My skin crawled all night and needless to say we didn't stay for breakfast.

Find Another Place

We stayed here on a trip to Cape Breton Island. The first room was used and not clean. The second non smoking room had been used by smokers and an attempt had been made to cover the smell with spray. It was impossible to breathe in said room so we asked for a third. This room was just OK. Aged... more

Would have been better to sleep in the car

We booked this hotel through expedia for a quick overnight stop on our road trip. This place was horrid. We asked for a non-smoking room but our room stank of cigarette smoke. The room was filthy, the bathroom looked like it hadn't been cleaned in years.
Besides the flat screen tv, nothing in the hotel has been updated since the... more

Dump, Worst Hotel Ever, Pure Hell

This was the grossest place I have ever stayed. My 13 year old commented that it looked like a place people rent to have sex. I could go on and on, but I would would sleep on a park bench before I stayed here again. We were up all night with partying and woke up to our motorcycle and the... more

Dump

This is one of the worst hotels in saint john,filithy stinky hole!!!!!Very outdated,creepy,etc.In horrible area!!!!They have a new website lol dont be fooled!!!

Run down dump

Stay away!!! This inn is one filithy run down hole!!!!!!!!

filthy dirty rooms.....choose another hotel

checked into the hotel after our ferry was out of service for almost 2 days. chose this hotel because it had discounted rates for grand manan residents, and because it had a pool for us to occupy our time. the first room we were booked into was absolutely filthy, so we asked to be moved to another room with a... more

worst hotel ever

From the Rooms to the most ignorant housekeepers ever, to the smell and dirt of the place you would be better staying in a hostel.It was the worst room i have ever been in .We will never return and i hope noone else has the misfortune of staying there either.Looks like a converted crack shack.

Nearly froze

The outside door leaked cold air, we had to place the mini fridge, towels and pillows to help stop the air flow.
When we reported the problem, they provided us with a portable heater. Even with the heater running all night it was only 66 by the morning.
Even the girl at the front desk was wearing gloves to keep... more

old, run down, and not for pets

If you're traveling with pets don't stay here. They charge $10 per pet per night, but there is almost no place to walk your dogs, no grassy areas, unless you feel safe walking your dogs behind the hotel fence along the railroad tracks, which are not lit at night.
The air conditioner/heater did not work in my room and when... more

Wouldn't let my dog sleep here

If you're on welfare or a crack addict then this place is for you. I stayed here 21 years ago and it was pretty nice back then. The place has gone to heck. I felt unsafe and like a member of lower society. I don't care HOW low the price. Unless you can't afford anything else stay somewhere else. I... more

Got your Shots

Let me tell you from a Local point of view....Eeewwww.. I thought. Big Deal one night. It's cheap. When this first opened in 1500 BC it was probably decent. I swear it smelled like Cat pee. I dont even know about the carpet. Honestly, I don't even have words for it. The restaurant....hahaha..Ok The Breakfast is a buffet style. If... more

We did not feel safe at this hotel

We booked the Colonial Inn thru Expedia while on an extensive trip throughout the East Coast and Canadian Maritimes. We trusted Expedia to represent quality products at fair prices, but this was not the case in our opinion. The Colonial is in an undesireable (did not feel safe) and noisy location (just off Hwy 1). We only needed one night... more

Breakfast food not so good but young waitress made up for it

Had Sunday breakfast buffet in Sept 10 at reasturant and the buffet was low on food and the kitchen staff was unorganized but the young waitress made up for it with her hard work and nice smile as she tried to get things organized and take car of a lot of customers

Horrrrid

Just went there for a sunday breakfast, the waitress had no idea what she was doing, we ordered from the menu and watched them dig half of what we ordered out of the buffet. They brought the plates back to the kitchen for the eggs. The toast was brought to us unbuttered, and when asked for butter they looked at... more

dirty horrible and smelly

why did i not read the reviews? before hand- dirty, horrible, and smelly ! and they were the best bits!

Rates changed after I checked in - never again

The place was OK... working class motel. Smelled and looked like it was in need of a good cleaning and refreshing but otherwise seemed OK. We needed a room for the night. Was I wrong!
The bed was broken and the shower was functional but just. The real surprise came when I went to check out. Over night, they struck... more

You get what you pay for

My husband, infant daughter and I stayed at the Colonial Inn for a night in August 2010. The price of the room was under $80 and what we got was a clean no frills room. The staff were friendly at check-in and when we arrived at our room they had forgotten to deliver the crib for our daughter, but promptly... more

First impression: "What a !@#$%^& hole

Ugh. Where to start. The only positives are the pool and the Tv's. Nice, good sized salt water pool. Big screen HDTVs without HDTV programing=waste of money that should be spent elsewhere.
The bad: New mattresses are sorely needed. They sag something fierce, where sleeping withsomeone else in the bed is a challenge. Water pipes are noisy, and can be... more

A very bad choice and never again

Our reservation was completely wrong, 2 nights ,, two Queen beds, non -smoking! our first night was one bed double, with a broken toilet and a smell like no other. The second night they made things up by giving the wrong room with smoking. Do not eat the food there! Make sure you talk to the mgr., no one else... more

Never stay at this place-you will get sick as a result of the filth

This place is engaged in false advertising re:continental breakfast. The hotel is dirty and hasnt been cleaned in years, halls, stairways and carpets are filthy, and smells terrible. The front desk staff are rude and unfriendly. There isnt even a coffee maker in the room, no iron or board and very limited towels and other required items. We only encountered... more

Terrible Experience - Will not return

After booking on the hotels website, I arrived two weeks later to find that the room I had booked was not the room offered. The Security doors were broken, the halls were filthy, then when I fianlly managed to get the door to open, I found a dingy, poorly lit room. Which when booked had: A/C, 1 king bed, premium... more

Avoid at all cost

The only updates in this hotel was the plasma tv on the wall. The whole hotel smelled of cigarettes. The bathroom was dirty and the ceiling tile has fallen. The small airconditioner was blocked by the curtains. We did use the pool, hope it was clean. Food was 3 out of 10. Located in a poor neighborhood with nothing around.... more

OK for a stopover - no place for a holiday

We were very disappointed on arrival by the casual attitude at reception and the dismal decor. The room was OK (apart from the worn, scratchy towels and ad-hoc hanging space) but we were comfortable at night, and it was quiet. It was good to have a fridge, but there was no facility for hot drinks. I was told that kettles... more

Never again

May I begin by stating the pictures presented on the website of this hotel are laughable and not at all reality! We travelled with a large group and our children and I was unpleasantly disgusted. First off out bathroom was deplorable, there was mold everywhere and feces on the toilet seat. We called front desk and asked if someone could... more

What kind of priorities do you have

Our priorities were reasonable prices (they gave us a multi-night discount), being within walking distance of the waterfront & old city and a clean room. We got all those things, plus the room had a new flat screen TV (very nice), a fridge & microwave (very handy) and the staff here were really great & extremely accomodating.
On a negative... more

Improving, nice pool, good location. comfy beds

I live in Alberta but visit SJ a few times a year to see family. I usually stay at the Colonial as the rates are good (usually around $75 per night). Parking is free, the restaurant is always open, the indoor pool and hot tub is a bonus. I've always had a microwave and fridge in my room which was... more

Nice homely atmosphere

Big rooms, homely service, good food. Large conference rooms, Nice patio. Summer would be beautiful with outside barbaque. Indoor pool.