Bed is uncomfortable. The place is smelly. Microwave is dirty. Front desk doesn't know anything about hospitality industry. Place are rusty. Will never come back
Pretty clean and quiet motel. Lived there for three days, towels and accessories were replaced daily.
They are trying to up grade but they should complete one thing before staring another. Didn't clean my room daily.
I had to arrive very late & the lady greeted me very pleasantly which I appreciate since I was very tired. The room seemed clean but it was very old and worn. I only needed a place to stay overnight so it was OK. I opened the blinds in the morning & I was very disappointed. The back had lots of trees but there was a lot of garbage items in the back and seemed cluttered. Overall, I was... more
It was a dingy motel room but we loved it. It had everything we needed and we had a room all to ourselves, what more could we ask for?
I unfortunately never had the chance to stay here as an injury prevented me from flying. Hence I am commenting on the service received in cancelling the trip.
As soon as I knew the trip would be cancelled, I sent an email so that the manager could re-let the room. Several days later, I had not received a reply, so...
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We were cautious as past reviews of this motel were sketchy and the outside of the building is a bit run down, so asked to see a room before we paid. Were very pleasantly surprised with a clean suite for a great price with a balcony overlooking a park and waterfall in Nanaimo. Friendly and helpful reception.
Property Location
Located in Nanaimo, Castaway Motel is convenient to Bastion and Nanaimo Museum. This motel is within
close proximity of Newcastle Island Marine Provincial Park and Nanaimo Aquatic Centre.
Rooms
Make yourself at home in one of the 23 guestrooms, featuring kitchenettes with refrigerators and
microwaves. Complimentary wireless Internet access keeps you connected, and cable...
more
The Castaway Motel is located 4 kilometres from the Bay Ferry Terminal and 1 mile from Nanaimo city centre. Guests will enjoy free Wi-Fi in all rooms of this motel. A microwave and a small refrigerator are provided in each room for added convenience. Cable TC is also included in the rooms along with coffee-making facilities. Vending machines for drinks are on site at the Nanaimo Castaway Motel... more